Huntress Managed Security Awareness Training Reviews & Product Details

We really enjoy that they automate the learning and training assignments after you do the initial setup. We used to spend hours scheduling trainings/phishing campaigns manually with Webroot. Review collected by and hosted on G2.com.

We found that the phishing campaigns did a much better job of catching clients. When a client falls for a phishing email, they get assigned additional training related to the phishing campaign. Not really a disklike, but the clients feel the shame and sometimes get frustrated about the additional training requirement. Clients and us internally have noticed that the training videos can seem a little slow. The dashboards and reporting could use some refinement. Review collected by and hosted on G2.com.

What I appreciate most about Huntress Managed Security Awareness Training is its practical and engaging method of delivering cybersecurity education. The training is straightforward for staff to understand, featuring relevant examples and simulations that effectively reinforce positive security habits. Additionally, it offers clear metrics and reporting, allowing us to monitor progress and assess how effective the program is. Review collected by and hosted on G2.com.

One drawback of Huntress Managed Security Awareness Training is that certain modules may seem repetitive to employees who already possess a background in security. Furthermore, although the reporting features are helpful, having more detailed insights into each user's performance would allow for more targeted and effective training. Review collected by and hosted on G2.com.

I really like that Huntress Managed Security Awareness Training is monthly rather than once a year, which helps keep the training fresh and effective. The videos are short, professionally made, and cover interesting topics, making the training fun and engaging instead of dry and boring like other trainings. I also appreciate how it explains in simple and fun ways how attackers work and what to look out for, making security training enjoyable and continuously educational. Review collected by and hosted on G2.com.

The audio in the videos is always in English, even though the text can be translated and videos come with subtitles in other languages. Also, currently, there is no way to control the timing of the trainings as they are always monthly, but this is expected to change in Q1 2026 to provide more options. Review collected by and hosted on G2.com.

We’ve been using the Huntress SAT internally for a while now, however we’ve also been rolling it out to our clients and it’s been great - they especially like the ability to create custom training materials Review collected by and hosted on G2.com.

A little more local (Australian) content would be great Review collected by and hosted on G2.com.

I like that the customer service has been great. I recently used the chat function and had my problem solved immediately by a very friendly and helpful representative. The initial setup of Huntress Managed Security Awareness Training was very easy. Review collected by and hosted on G2.com.

We are a small company and thus, we have to go through a third party to purchase the Security Awareness Training bundle. It would be nice if we could deal directly with Huntress rather than a separate company. Minimum end user size is 50 for direct access. Review collected by and hosted on G2.com.

The style of the training videos are very engaging and have users talking about the training in the office, it's far better than some of the other training I have experienced that's monotonous and a chore to sit though. Review collected by and hosted on G2.com.

The portal interface can sometimes be a bit confusing to find settings but this is only during the initial setup, once setup and enrolled in the managed training you don't need to think about it. Review collected by and hosted on G2.com.

Its hard to say "what i liked best" because I couldn't get past the initial setup.

had one objective which was to setup a training for our customer. I had an issue and looked for the support number. I then found that there is no support number to call. Only live chat or email. Review collected by and hosted on G2.com.

I had one objective which was to setup a training for our customer. I had an issue and looked for the support number. I then found that there is no support number to call. Only live chat or email. I entered live chat at 2:20 and exited live chat at 3:40 not having a single question answered and my issues were not resolved.

First I had to wait for a support rep to take my live chat. When the support person responds there is a small message letting me know he is typing a reply. My questions would sit a minimum of 5-10 minutes before he would even begin a response. Then i type something back and we repeat the process of waiting again.

We are WORKING and don't have all day to sit in live chat. Review collected by and hosted on G2.com.

I appreciate Huntress Managed Security Awareness Training's ease of setup and ongoing management. I can get a new tenant or customer added and configured in under 10 minutes during onboarding. The automated monthly training option is fantastic because I don't have to spend much time scheduling and planning trainings for the entire year; it's almost a set it and forget it approach. I also like its seamless integration into our AI Spam/phishing detection system, which works well as a third-party integration. Additionally, the advanced features, automation, integrations, and support are standout reasons why we switched from KnowBe4. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

We use Huntress SAT to provide our customers with IT Training and Simulated Phishing. It is incredibly easy to create a training course with a structure or targeted towards a specific topic. The videos are animated and are easy to watch and understand. It was easy to set-up and can be implemented automatically for user who make clicks on the fake phishing sims. We use this frequently andour customers have commented on how great the content is Review collected by and hosted on G2.com.

We currently have no issues or dislike with this product Review collected by and hosted on G2.com.

The variety of topics covered, the simple explanations and engaging/creative storyline examples used to relate these real world scenarios to end users of all awareness levels. Super easy to integrate with our clients environment and it has been incredibly well received by users compared to our SAT's used in the past. Review collected by and hosted on G2.com.

More of an us problem, we end up having to repeat many of the same episodes/training modules over the weeks due to our compliance requirement. Review collected by and hosted on G2.com.