I like that the training is easy for users to complete and doesn’t take too much time out of their day. The phishing simulations have also been useful because they highlight where users need more coaching, rather than just checking a compliance box. From an IT perspective, it’s straightforward to see who has completed the training and who still needs to finish, which makes tracking progress and following up much easier. Review collected by and hosted on G2.com.

I haven't run into any major issues, but I think the reporting could provide a little more detail, and I'd like to see more options for customizing training campaigns. Some users also mention that certain modules feel similar over time, so adding more variety would help keep people engaged. Review collected by and hosted on G2.com.

What I like best about Huntress Managed Security Awareness Training is that it makes security awareness easier to manage on an ongoing basis, especially for organizations with limited internal IT or security resources.

For HIPAA-regulated customers, the managed approach is especially helpful because employee training needs to be consistent, trackable, and relevant to real-world risks involving protected health information. Huntress helps reduce the manual work of planning campaigns, sending reminders, and monitoring completion, while giving administrators better visibility into who has completed training and where additional coaching may be needed.

I also like that the training supports a more practical security culture. Instead of treating awareness as a once-a-year compliance task, it helps reinforce important behaviors over time, such as recognizing phishing attempts, protecting login credentials, and being cautious with sensitive patient or client data.

Overall, the biggest strength is the combination of simplicity, consistency, and reduced administrative burden. It helps organizations keep security awareness moving without needing to build an entire program from scratch. Review collected by and hosted on G2.com.

Huntress Managed Security Awareness Training is a valuable solution for organizations that want to improve employee security awareness without adding a heavy administrative burden to internal IT or security teams. The managed approach is one of its strongest advantages, especially for smaller teams that may not have dedicated resources to build, schedule, and monitor training campaigns on their own.

From a UI and UX perspective, the platform is generally straightforward, but there is room to make the administrative experience more intuitive. Some reporting views and campaign management areas could benefit from clearer navigation, more customizable dashboards, and easier ways to quickly identify users or departments that need follow-up. A more polished learner experience would also help increase engagement and reduce the feeling that training is just another compliance task.

The integrations are useful, but deeper connectivity with common identity providers, HR systems, ticketing platforms, and collaboration tools would improve workflow efficiency. For example, easier user provisioning, automated group syncing, and better alerting into tools like Microsoft Teams, Slack, or ITSM systems would make the platform fit more naturally into existing security operations.

In terms of performance, the platform is reliable for core training delivery and tracking. However, reporting and analytics could be more flexible. Security teams would benefit from faster filtering, clearer trend analysis, and more export options so they can demonstrate progress over time to leadership.

For pricing and ROI, the value is strongest when compared with the cost of running security awareness training manually. The managed component saves time and helps ensure consistency. That said, the ROI would be easier to justify if the platform provided more executive-ready reporting, stronger benchmarking, and clearer evidence of risk reduction over time.

The support and onboarding experience is a positive part of the product. Huntress is known for being approachable and helpful, and that carries over well here. More guided onboarding materials, administrator checklists, and best-practice templates would make it even easier for new customers to get value quickly.

The AI and intelligence capabilities are an area with strong potential. The product could become more impactful by using intelligence to personalize training based on user behavior, risk level, department, or past phishing performance. More adaptive learning paths, smarter recommendations, and automated coaching for higher-risk users would make the training feel more relevant and effective.

Overall, Huntress Managed Security Awareness Training is a solid and practical solution, especially for organizations looking for a managed, low-friction way to improve security culture. The biggest opportunities for improvement are around deeper integrations, more advanced analytics, stronger personalization, and clearer ROI reporting. Review collected by and hosted on G2.com.

I like the simplicity of setting up Huntress Managed Security Awareness Training. The admin portal is great compared to the previous platform we were using and it's very intuitive. From an end user perspective, I've got great results on the training and the look and feel of the platform. When we trialled Huntress, it ticked all the boxes for us, especially compared to our previous solution which was dated. The system is overall a better platform, with great Google 365 and Okta integration. Setting it up was very easy. Review collected by and hosted on G2.com.

The only thing is it's a shame you can't set the quarterly Huntress Managed Security Awareness Training based on your time period. We have to manually set the training until next year. Review collected by and hosted on G2.com.

I appreciate that Huntress Managed Security Awareness Training is built into the Huntress event reports, which makes it easy to access when reviewing security information. Also, the videos related to security events are particularly valuable as they provide relevant content that complements the security reports. Review collected by and hosted on G2.com.

I find the videos a little cheesy and not direct enough in their teaching. Like with the password video, it tells a story about a store owner and a signed basketball to relate to password security, which feels unnecessary to me. I'd prefer a straightforward video focused directly on password security. Also, while the initial setup is easy because it's integrated into the security reports, it does feel a bit hidden in the report. Review collected by and hosted on G2.com.

I like the high-quality and simple-to-follow videos from Huntress Managed Security Awareness Training. They make it more pleasant for users to watch, using analogies that are easy to understand and make the content more memorable. The videos do not require the user to be tech savvy, which means they can apply to almost anybody, from children to grandparents. This accessibility is especially important as these groups are most susceptible to cyber attacks. I also find the initial setup very easy and intuitive. Review collected by and hosted on G2.com.

I think some of the videos are too child oriented. I think they should be a bit more for adults since they are the ones who are in the workspace. Perhaps making videos that are more engaging for adults. The animation for the videos are too childish. Review collected by and hosted on G2.com.

I like that Huntress Managed Security Awareness Training is easy, fun, and engaging. The initial setup was so simple that even someone who struggles with technology, like my mum, could do it. I also appreciate that it helps create a baseline understanding of security threats for our customers, making them less susceptible to these threats. Review collected by and hosted on G2.com.

I don't think there's much that could be improved, but maybe if they could send false campaigns through Teams. It might work better if it had more UK-based content. It feels like a lot of it is US-based, with things like Amazon. Although they do have Royal Mail and HMRC, I would still prefer more UK phishing campaigns instead of American or generalized global ones. Review collected by and hosted on G2.com.

I like that Huntress Managed Security Awareness Training is completely managed by Huntress, which makes it very hands-off for us. The automatic generation of monthly assignments is particularly beneficial as it reduces the amount of effort and time we need to manage the training. This feature is especially useful because it deals with common security issues, phishing, and other threats. I also appreciate how easy the initial setup was; we just had to connect it to our identity provider, set up the training schedule managed by Huntress, and we were all set. Additionally, using it with the rest of the Hunter suites has been a great experience for us. Review collected by and hosted on G2.com.

Some users report that they don't like the cartoon element to it, but to be honest, most do. Review collected by and hosted on G2.com.

I would say it's the quality of its content, it surprised me from the moment they sold me on the quality that the format really had, both in terms of animation and how it maintains the engagement of the person watching the training. What content like that created by Huntress Managed Security Awareness Training does is make it easier and more viable for people to actually learn something during the trainings. They do this throughout the entire training process, ensuring that the person receiving it is paying attention, and besides that, the way it's narrated is really very interesting, in fact, sometimes it's even funny, it has a tone with a lot of humor and I think that suits us very well. Review collected by and hosted on G2.com.

So far I have no complaints Review collected by and hosted on G2.com.

I think the vignettes in Huntress Managed Security Awareness Training are super cute and fun. They're easy to engage with and relatively quick, yet smart because they make you think even when you're just watching animated videos. The training has been effective in helping to quickly realize phishing schemes, which is something we all recognized organizationally. I find it very easy to manage since I've taken over, aside from the reporting aspect. Review collected by and hosted on G2.com.

Personally, as the administrator, the reporting is garbage. I wish that it was easier to create custom reports, that it was easier to set up dashboards that I could quickly see without having to click through multiple times. Also, it would be great if that were something that I could tie in directly to our SOC overview. Review collected by and hosted on G2.com.

The "managed" part is real. Phishing simulations run on their own, training gets assigned automatically, and reporting is clear enough to show clients their risk without digging around. Content is short and relevant, so employees actually complete it.

As an MSP, having SAT integrated with Huntress EDR and ITDR in one dashboard is a genuine time saver. Setup was fast, the team is responsive, and the value for the price is hard to beat. Review collected by and hosted on G2.com.

The lack of multilanguage support is a real gap too, especially French, which is a must-have for us in Quebec. Review collected by and hosted on G2.com.