# INKY Email Security Platform Reviews **Vendor:** Kaseya **Category:** [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam) **Average Rating:** 4.2/5.0 **Total Reviews:** 25 ## About INKY Email Security Platform INKY is the behavioral email security platform that blocks threats, prevents data leaks, and coaches users to make smart decisions. Like a security coach, it signals suspicious behaviors with interactive banners that guide users to take safe action on any device or email client. IT teams don’t face the burden of filtering every email themselves or maintaining multiple systems. Through powerful technology and intuitive user engagement, INKY keeps bad actors out for good. ## INKY Email Security Platform Pros & Cons **What users like:** - Users appreciate the **cross-platform compatibility** of INKY Email Security Platform, especially its seamless Microsoft integration. (1 reviews) - Users appreciate the **ease of use** of INKY Email Security Platform, especially its seamless integration with Microsoft. (1 reviews) - Users praise the **easy integrations** with Microsoft, enhancing their experience with INKY Email Security Platform. (1 reviews) - Users value the **seamless integration** with Microsoft, enhancing their email security experience with INKY. (1 reviews) - Users praise the **seamless integration with Microsoft** , enhancing their experience with Office 365 capabilities. (1 reviews) **What users dislike:** - Users find **configuration difficult** when setting up INKY for Google, despite praising the platform's overall performance. (1 reviews) - Users find the **difficult setup** for Inky with Google frustrating, despite the platform's flawless performance otherwise. (1 reviews) ## INKY Email Security Platform Reviews ### 1. Effective Email Protection **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about INKY Email Security Platform?** INKY is a strong email security solution that does a great job protecting against phishing and other advanced email threats. It uses AI to analyze emails in real time, which helps catch suspicious messages that might slip past traditional filters. One of the standout features is how it visually flags risky emails for users, making it easier for them to recognize potential threats. It also integrates well with platforms like Microsoft 365 and generally runs in the background without much ongoing maintenance, helping improve overall security without adding extra workload. **What do you dislike about INKY Email Security Platform?** INKY can sometimes be overly sensitive, flagging legitimate emails as suspicious, which can lead to unnecessary caution or confusion for users. The interface and admin controls can also feel a bit limited when it comes to fine-tuning policies or digging into detailed reports. Additionally, while the visual warnings are helpful, some users may start to ignore them over time if too many emails are flagged, which can reduce their effectiveness. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY Email Security Platform solves the problem of advanced email threats—like phishing, impersonation, and malware—that can slip past standard email filtering by using AI and behavioral analysis to detect suspicious messages before users interact with them. It also adds clear visual warnings and guidance directly in the inbox, helping users recognize risky emails and avoid making mistakes. This benefits us by reducing the risk of compromised accounts and data breaches, improving overall email security without requiring constant manual monitoring. It also saves time by automating threat detection and response, while giving users better awareness so they can make safer decisions when handling emails. ### 2. Strong AI Phishing Protection, but False Positives and Limited Reporting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about INKY Email Security Platform?** What stands out most about INKY Email Security Platform is its strong phishing protection and use of AI to detect and flag suspicious emails. The visual banners and user-friendly alerts make it easy for end users to recognize threats, which helps improve security awareness while reducing the risk of successful attacks. **What do you dislike about INKY Email Security Platform?** One downside of INKY Email Security Platform is that it can occasionally produce false positives, flagging legitimate emails as suspicious. Additionally, fine-tuning policies and exceptions can take some time, and reporting or customization options may feel somewhat limited for more advanced needs. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY Email Security Platform solves the problem of phishing and email-based threats by using advanced detection and clear visual warnings to identify suspicious messages. This benefits you by reducing the risk of users falling for attacks, improving overall email security, and saving time on manual threat analysis and response. ### 3. Strong Email Security and Clear Warnings, Though It Needs Occasional Tuning **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about INKY Email Security Platform?** What I like most about INKY is how it focuses on email security in a way that is easy to understand and manage, it does a good job of flagging suspicious emails with clear warnings, integrates well with existing mail systems, and helps reduce user risk without requiring a lot of hands on management. **What do you dislike about INKY Email Security Platform?** What I don’t like about INKY is that it can occasionally flag legitimate emails, which means some tuning is needed, the interface can feel a bit limited, and getting detailed insight into certain detections can take extra effort. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY solves the problem of phishing and email based threats by adding an extra layer of analysis and user awareness, which helps catch malicious emails early, reduces the chance of user error, and improves overall email security without adding too much complexity. ### 4. Effective Email Protection **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about INKY Email Security Platform?** INKY is a strong email security solution that does a great job protecting against phishing and other advanced email threats. It uses AI to analyze emails in real time, which helps catch suspicious messages that might slip past traditional filters. One of the standout features is how it visually flags risky emails for users, making it easier for them to recognize potential threats. It also integrates well with platforms like Microsoft 365 and generally runs in the background without much ongoing maintenance, helping improve overall security without adding extra workload. **What do you dislike about INKY Email Security Platform?** INKY can sometimes be overly sensitive, flagging legitimate emails as suspicious, which can lead to unnecessary caution or confusion for users. The interface and admin controls can also feel a bit limited when it comes to fine-tuning policies or digging into detailed reports. Additionally, while the visual warnings are helpful, some users may start to ignore them over time if too many emails are flagged, which can reduce their effectiveness. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY Email Security Platform solves the problem of advanced email threats—like phishing, impersonation, and malware—that can slip past standard email filtering by using AI and behavioral analysis to detect suspicious messages before users interact with them. It also adds clear visual warnings and guidance directly in the inbox, helping users recognize risky emails and avoid making mistakes. This benefits us by reducing the risk of compromised accounts and data breaches, improving overall email security without requiring constant manual monitoring. It also saves time by automating threat detection and response, while giving users better awareness so they can make safer decisions when handling emails. ### 5. Strong Phishing Protection, but False Positives and Limited Admin Reporting **Rating:** 2.5/5.0 stars **Reviewed by:** Donovan E. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about INKY Email Security Platform?** Strong phishing protection with clear visual banners that help users identify suspicious emails. Easy to deploy and adds an extra layer of security on top of Microsoft 365. **What do you dislike about INKY Email Security Platform?** Can occasionally flag legitimate emails, requiring tuning. Admin controls and reporting could be more granular and flexible. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Reduces phishing, spam, and impersonation attacks by adding an intelligent filtering layer on top of Microsoft 365. It improves user awareness and helps prevent compromised accounts and email-based threats. ### 6. Highly Effective Phishing Protection, but Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Arturo C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about INKY Email Security Platform?** I like the banners in INKY Email Security Platform. They're very helpful for user awareness, and I also appreciate the AI integration. The AI helps detect how my users write, which I find valuable. **What do you dislike about INKY Email Security Platform?** I would like the user banners to disappear after they are tenant-approved. The setup for Google was horrible, taking too long with too many setups. **What problems is INKY Email Security Platform solving and how is that benefiting you?** I use INKY to protect against client phishing and address the user as the weakest link. The banners increase user awareness and the AI detects how users write. ### 7. Straightforward, Easy to Use, and Smooth Adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Josh R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about INKY Email Security Platform?** The platform is very straightforward and easy to use. It was also simple for our end users to get onboard with it, which made adoption smooth. **What do you dislike about INKY Email Security Platform?** So far, so good, and I have no complaints. If any issues do come up, based on the support calls I’ve already had, I’m confident they’ll be resolved quickly. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Having users visually see when an email message looks questionable has saved us from so many “I think this is spam” forwarded emails! ### 8. INKY Is Easy to Use, Implement, and Integrate—With Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bernard G. | Client Sites Supervisor , Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about INKY Email Security Platform?** INKY is easy to use, easy to implement, easy to integrate, has many features and support is very helpful. **What do you dislike about INKY Email Security Platform?** I have not run into that I don't like in INKY. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY has reduced the number of junk and spam emails that we receive. It offers encryption that meets our compliance requirements. ### 9. Effortless Integration, Needs Smoother Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** mark c. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about INKY Email Security Platform?** I like that INKY Email Security Platform works without a lot of administrative overhead. I also appreciate the warnings it provides our end users on every email, especially with the head remarking of spam and gray mail. **What do you dislike about INKY Email Security Platform?** The onboarding process is not as smooth as some others. The onboarding of user clients is not so easy. **What problems is INKY Email Security Platform solving and how is that benefiting you?** INKY Email Security Platform integrates easier with Kaseya, making user edits and changes smoother. ### 10. Impressive Email Security Features That Keep Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about INKY Email Security Platform?** All of the new and improving features behind the email security **What do you dislike about INKY Email Security Platform?** I have not come across a feature I dislike but we are still in the trial period **What problems is INKY Email Security Platform solving and how is that benefiting you?** Getting more detail on the backend from email security ### 11. easy to deploy, lots of options **Rating:** 4.5/5.0 stars **Reviewed by:** Halion A. | Director Of Client Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about INKY Email Security Platform?** works well, integrates with Microsoft seamlessly **What do you dislike about INKY Email Security Platform?** setting up inky for google sucks but otherwise platform is flawless **What problems is INKY Email Security Platform solving and how is that benefiting you?** migrated away from another system that kept having outages, this platform is easy to deploy to our clients and works well ### 12. Messaging administrator using inky as email security for m365 **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh S. | Infrastructure Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about INKY Email Security Platform?** I am messaging administrator and using inky security service for layer of email and security. Inky is reliable platform to protect us from phishing and spam email. Inky dashboard includes all services like email analytics, safe sender policy for false positives emails and also like technical support team services of inky. **What do you dislike about INKY Email Security Platform?** Gui should be more user friendly. Email observation and organisations policy page should be on dashboard. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Inky is helping us to identify and block spam and phishing emails. Inky provides extra layer of security to our office 365 email gateway. ### 13. Email security for office 365 **Rating:** 5.0/5.0 stars **Reviewed by:** kavindra C. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about INKY Email Security Platform?** It is good for email security and email phishing filtering. It provide attached protection and device security. It is a good getaway for email security. **What do you dislike about INKY Email Security Platform?** If there support system provide on call support it will be better. They need to work on customer support. **What problems is INKY Email Security Platform solving and how is that benefiting you?** It is use full email collaboration. It is kind of cyber security provider for us. It helps in detecting the spoof emails phishing emails. ### 14. Phishing Fighter with a Few False Alarms **Rating:** 3.5/5.0 stars **Reviewed by:** Jason K. | Sales Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about INKY Email Security Platform?** Inky has beautiful looking and loud alarm and signals about a potential phishing scam in email. It has actually made those a few awkward attempts that I would have missed on my own to become easier. I also like that convenience was considered, as the emails that need to be reported are flagged and reporting such emails is processed quickly. **What do you dislike about INKY Email Security Platform?** Sometimes Inky, flags payments of genuine emails as phishing. Which is often anntoying and particularly when you have to sort out important emails about clients and co-workers. It makes me to check both incoming and outgoing emails to make sure they are not infected. **What problems is INKY Email Security Platform solving and how is that benefiting you?** The Inky has made me a lot comfortable and sure about the email security. The very fact that it is present as a shield hurts my concentration 36 percent less because instead of spending 64 percent of the time worrying about phishing I spend just 5 percent instead. A negligible number of malicious emails that may get caught make this an expensive proposition. ### 15. Lacks customization and detection capabilities **Rating:** 1.5/5.0 stars **Reviewed by:** Norbert B. | Educational Consultant, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about INKY Email Security Platform?** It takes a few clicks to access information; it provides a live overview of both incoming and outgoing emails. The multi tenant interface also makes it inconvenient for administrators to manage email accounts. **What do you dislike about INKY Email Security Platform?** INKY has been ineffective in categorizing emails increasing the risk of messages going unnoticed. INKYs customizable banners help with brand awareness they sometimes overwhelming. Distracting for customers taking away from the purpose of their emails. **What problems is INKY Email Security Platform solving and how is that benefiting you?** The encryption system for sensitive client information needs to be more user friendly and intuitive since it involves steps that confuse some users. Consolidating tools is beneficial and improvements need to be made to make the interface more user friendly and easier to navigate. ### 16. Amazing product with great support **Rating:** 3.5/5.0 stars **Reviewed by:** Lucas B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about INKY Email Security Platform?** The customisation of banners and its detection rates are some of the best in business, support is very good and knowledgable. **What do you dislike about INKY Email Security Platform?** THe dashboard is not the best in the world, its a fair few clicks to get a live overview of emails incomgin or outgoing and more clicks to drill down to clients. Not overly intutive. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Inky is a great API based anti-spam/phishing product and we were looking for a third party product to take over anti-spam from EOP, we really like the customisble banners that brings furhter brand awareness but also educates the customer on the type of email coming through. ### 17. Understanding and Useful Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Sharique K. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about INKY Email Security Platform?** Inky is quite modern and very useful for security of phishing and spam mails **What do you dislike about INKY Email Security Platform?** Need more features other than just notifying the threat **What problems is INKY Email Security Platform solving and how is that benefiting you?** It helps to keep away the phishing mails and secure our emails with its encryption feature ### 18. A comprehensive and poweful email security platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about INKY Email Security Platform?** The extensive feature set for securing communications from both internal and external sources. The system is user friendly and has tools to help educate users on email security problems. It works well with Office 365 setups. **What do you dislike about INKY Email Security Platform?** Lack of support for Linux systems and aplications. **What problems is INKY Email Security Platform solving and how is that benefiting you?** The system worked great for help to secure and encrypt email messages containing sensitive client information. ### 19. Great solution over legacy solutions with fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan B. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about INKY Email Security Platform?** Ease of implementation Ease of use CTechnica Support Email Analysis capabilities **What do you dislike about INKY Email Security Platform?** Data Loss Prevention (DLP) does not allow for great customization **What problems is INKY Email Security Platform solving and how is that benefiting you?** We were able to consolidate the tools that we were using down to one tool with equal, if not greater, protection. Less tools to manage is always a positive for an MSP ### 20. Very good to catch phish emails! **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa Z. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about INKY Email Security Platform?** Inky is very good to catch emails that attempt to do phishing on our network. **What do you dislike about INKY Email Security Platform?** So far, I haven't dislike anything about Inky **What problems is INKY Email Security Platform solving and how is that benefiting you?** - Alert about potential phish emails - Block my access when I do fall for phish emails ### 21. Great Entry into Security Awareness training **Rating:** 5.0/5.0 stars **Reviewed by:** Jon S. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about INKY Email Security Platform?** Inky provides a great entry into security awareness training for the business class. Easy to use, extremely customizable, and user-friendly -- the user experience is guided by admin design, and clear logging makes investigations quick and painless. **What do you dislike about INKY Email Security Platform?** By design, the multi-tenant interface is easy to use but allows admins to have full read access to all connected email accounts. There's no logging to identify what admins are viewing or settings to prevent admin access from email body content **What problems is INKY Email Security Platform solving and how is that benefiting you?** Inky offers an easy and flexible dashboard to manage email threats and educate end-users about safe emailing practices. ### 22. Excellent phishing prevention tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | IT Security and Compliance Officer, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about INKY Email Security Platform?** The banners and individual block lists provided by INKY are easily understood by our staff. **What do you dislike about INKY Email Security Platform?** INKY does not always recognize legitimate mail. It has both a false positive rate and a false negative rate that will vary from one organization to another. INKY may send junk or threats to destinations or folders other than the primary inbox if the options are configured and staff may miss important messages from external sources. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Senior Leadership was pleased with INKY and the visibility it provided them for spotting potential threats. Staff found the individual block lists and the large banners helpful. INKY has increased staff awareness of phishing and other email threats and reduced our overall risk exposure through email. ### 23. Great anti-phishing add-on **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about INKY Email Security Platform?** The ease to set up and the lack of end-user intervention **What do you dislike about INKY Email Security Platform?** There are no banners for internal emails. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Solving the end-user issue. Not having end-users think about whether the email is good or bad. I have seen a reduction in calls from customers concerned about possibly responding to bad emails ### 24. Stop masqueraded M365 password resets at the door **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about INKY Email Security Platform?** Computer vision looking at zero day social engineering attacks and stopping them before users see them. **What do you dislike about INKY Email Security Platform?** Remediation only works in one direction, out of the mailbox. Running into false positives puts the burden on the user to retrieve their email from user quarantine. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Zero day phishing attacks coming from trusted accounts through BEC can be caught. ### 25. Excellent Anti Phishing Protection Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2019 **What do you like best about INKY Email Security Platform?** Inky trains users by color coding emails according to whether the content is phishing or suspected to be; it's AI engine learns about our mai traffic and adjusts accordingly. **What do you dislike about INKY Email Security Platform?** In the past, some times emails may slip through and not be categorized. This has been corrected. **What problems is INKY Email Security Platform solving and how is that benefiting you?** Protecting the infrastructure from malware, ransomware, credential theft and training employees to pay attention to the Inky banners to discern what mai is dangerous ## INKY Email Security Platform Discussions - [What is INKY Phish fence?](https://www.g2.com/discussions/what-is-inky-phish-fence) - 2 comments - [View INKY Email Security Platform pricing details and edition comparison](https://www.g2.com/products/inky-email-security-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A58%3A30+-0500&secure%5Bsession_id%5D=6e88a754-2a44-4833-b790-eb6d5056c28a&secure%5Btoken%5D=24e0366bdc71f6b39976791b9ab50284d37b173186baf6747d19e1e2f4c6a897&format=llm_user) ## INKY Email Security Platform Integrations - [IT Glue](https://www.g2.com/products/it-glue/reviews) ## INKY Email Security Platform Features **Administration** - Data Management - Incident Logs - Reporting **Administration** - Intelligence Reporting - Email Integration Suppor - Access Management - Data Loss Prevention **Administration** - Compliance - Intelligence Reporting - Email Clients - Role-Based Rules **Encryption Techniques - Email Encryption** - Encryption Algorithms - Transport Encryption - End-to-End Encryption **Agentic AI - Email Anti-spam Features** - Autonomous Task Execution - Proactive Assistance **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Governance** - Access Control - Compliance - Data Visibility **Maintenance** - Auditing - Allow and block lists - Compliance - Archiving **Detection** - Data Exfiltration Detection - Activity Monitoring - Real-Time Detection **Authentication, Verification, and Access Controls - Email Encryption** - Revocation Mechanisms - Access Controls - Digital Signatures - Certificate Authorities **Administration** - Database Management - Deduplication - Backup - API / integrations **Security** - Encryption - Endpoint Intelligence - Activity Monitoring - Breach Detection **Security** - Anti-Malware/Anti-Spam - Encryption - Quarantine - Advanced Threat Protection (ATP) - Anti-Phishing - Account takeover prevention **Protection** - Targeted Attack Prevention - Policy Enforcement - Spam Filtering **Security Enhancements and Auditing - Email Encryption** - Malware Scanning - Reporting - Audit Trails - Data Loss Prevention (DLP) **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Integration, Compatibility, and Usability - Email Encryption** - User-Friendly Interfaces - APIs and SDKs - Email Client Integration - Automation **Agentic AI - Intelligent Email Protection** - Autonomous Task Execution - Adaptive Learning ## Top INKY Email Security Platform Alternatives - [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) - 4.6/5.0 (572 reviews) - [Mimecast Advanced Email Security](https://www.g2.com/products/mimecast-advanced-email-security/reviews) - 4.4/5.0 (314 reviews) - [Microsoft Defender for Office 365](https://www.g2.com/products/microsoft-microsoft-defender-for-office-365/reviews) - 4.5/5.0 (277 reviews)