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Crisp

Crisp Alternatives & Competitors

(48)4.4 out of 5

Looking for alternatives to Crisp? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to Crisp. Based on reviewer data you can see how Crisp stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, Intercom, Freshchat, and LiveChat are the most popular alternatives and competitors to Crisp.

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Top Alternatives to Crisp

  • Freshdesk
  • Intercom
  • Freshchat
  • LiveChat
  • Drift

Top 20 Alternatives & Competitors to Crisp

    #1
  1. Freshdesk

    (2,347)4.4 out of 5
    Optimized for quick response
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    CJ
    The ease and ability to edit the Knowledgebase to best suit clients needs. Freshdesk has been designed so that you can bring your own branding/scheme into play which works very well with the...Read more

    Reviewers say compared to Crisp, Freshdesk is:

    Slower to reach roi
    More expensive
    Easier to admin
    #2
  3. Intercom

    (1,293)4.4 out of 5
    Optimized for quick response
  4. Intercom allows you to communicate personally with every single customer.

    Amokrane T.
    AT
    It is very easy to use. The chat and assignment features are great but what I like the most os the operator bot. It saves us a considerable amount of time. The mailing features and data are cool...Read more

    Reviewers say compared to Crisp, Intercom is:

    Slower to reach roi
    More expensive
    Easier to admin
    18%   of software applications aren't well liked by teams using them.
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    #3
  5. Freshchat

    (176)4.5 out of 5
    Optimized for quick response
  6. Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    JM
    This software provides in the target market for sales teams, tools for customer assistance and marketing of companies including e-commerce. Its messaging functions are essential for sales teams...Read more

    Reviewers say compared to Crisp, Freshchat is:

    Slower to reach roi
    Easier to admin
    Easier to do business with
    #4
  7. LiveChat

    (684)4.5 out of 5
  8. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Crisp:
    Mahesh G.
    MG
    My way to convey LiveChat's incredible features will be short, because they are diverse in nature. During chatting, I can conveniently label the property owner for a better insight into the...Read more

    Reviewers say compared to Crisp, LiveChat is:

    Slower to reach roi
    More expensive
    Easier to admin
    #5
  9. Drift

    (489)4.3 out of 5
  10. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Crisp:
    JM
    Drift's ease-of-use, design and pricing makes it whole lot better than other live chat platforms such as Crisp, Freshdesk and Intercom. The amount of features you get in the Free plan is amazing,...Read more

    Reviewers say compared to Crisp, Drift is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #6
  11. HelpCrunch

    (150)4.7 out of 5
  12. HelpCrunch is a saas service/platform for online businesses that helps stay connect with customers via many communication channels in one place. Their product combines live chat for the web, in-app messenger, email marketing tool, marketing automation service and simple CRM. HelpCrunch keeps all customer interactions in one thread including in-app messages, emails and auto messages.

    Categories in common with Crisp:
    CB
    - A great feature-set that caters toward customer support and marketing outreach for SAAS companies - Responsive customer support team that is willing to help with setup and onboarding - Very...Read more

    Reviewers say compared to Crisp, HelpCrunch is:

    Slower to reach roi
    Better at support
    Easier to admin
    #7
  13. LiveAgent

    (1,311)4.5 out of 5
  14. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    UI
    We love the Knowledge base, Support Ticket & Live Chat sections - and so do our customers. The interface is intuitive & its easy to get to where you want. Faster response times means happy...Read more

    Reviewers say compared to Crisp, LiveAgent is:

    Slower to reach roi
    More expensive
    Easier to admin
    #8
  15. Help Scout

    (229)4.3 out of 5
  16. A help desk for teams that insist on a delightful customer experience

    Dennis D.
    DD
    Multi-functional tool that has all the features needed to build an Operations team. Simple to use and user-friendly enough that our off shore Ops team in India can use it daily to complete tasks &...Read more

    Reviewers say compared to Crisp, Help Scout is:

    Slower to reach roi
    Easier to admin
    More expensive
    #9
  17. Front

    (666)4.6 out of 5
    Optimized for quick response
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    UT
    Useful to leave comments for colleagues.

    Reviewers say compared to Crisp, Front is:

    Slower to reach roi
    More expensive
    Easier to do business with
    #10
  19. Zendesk Support Suite

    (2,284)4.2 out of 5
    Optimized for quick response
  20. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Sergio A.
    SA
    It is easy to navigate through the system and the tools are well explained.

    Reviewers say compared to Crisp, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    #11
  21. HubSpot Service Hub

    (548)4.4 out of 5
  22. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    UC
    The ease of use and the amount of resources/support provided

    Reviewers say compared to Crisp, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    Better at support
    #12
  23. Kustomer

    (287)4.4 out of 5
    Optimized for quick response
  24. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Iliana Carolina S.
    IS
    It is an easy-to-use tool that allows quick interaction with the customer.

    Reviewers say compared to Crisp, Kustomer is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #13
  25. Userlike

    (335)4.4 out of 5
  26. Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    JM
    Die Anpassungsfähigkeit und das Message Center.

    Reviewers say compared to Crisp, Userlike is:

    Slower to reach roi
    More expensive
    #14
  27. LiveZilla

    (448)4.6 out of 5
  28. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Crisp:
    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.

    Reviewers say compared to Crisp, LiveZilla is:

    Slower to reach roi
    More expensive
    Easier to admin
    #15
  29. Zoho Desk

    (2,752)4.4 out of 5
    Optimized for quick response
  30. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    AF
    Gives me a clean crisp interface to use as well as providing me and my user base access to who is available to assist them.

    Reviewers say compared to Crisp, Zoho Desk is:

    Slower to reach roi
    More expensive
    #16
  31. Salesforce Service Cloud

    (1,536)4.1 out of 5
    Optimized for quick response
  32. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    PM
    The quality of Service cloud automation allows users to manage their own self-service operations, greatly streamlining the process of reviewing plug-ins in the Service cloud Exchange app and...Read more

    Reviewers say compared to Crisp, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    #17
  33. Podium

    (1,181)4.6 out of 5
    Optimized for quick response
  34. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Crisp:
    HB
    Podium makes it simple and easy to communicate with customers.

    Reviewers say compared to Crisp, Podium is:

    Slower to reach roi
    More expensive
    Easier to admin
    #18
  35. Birdeye

    (1,036)4.8 out of 5
    Optimized for quick response
  36. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Crisp:
    AC
    I love that all of the team members take their time to make sure they understand your business and your goals. I also like how seamless and user friendly the platform is.

    Reviewers say compared to Crisp, Birdeye is:

    Slower to reach roi
    More expensive
    Easier to admin
    #19
  37. Salesforce Essentials

    (460)4.1 out of 5
  38. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Crisp:
    CM
    This entry-level edition of Salesforce provides everything a small or mid-sized business needs to get up and running. The best part of starting out on Essentials with Salesforce instead of a...Read more

    Reviewers say compared to Crisp, Salesforce Essentials is:

    Slower to reach roi
    More expensive
    #20
  39. ActiveCampaign

    (6,817)4.6 out of 5
    Optimized for quick response
  40. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Crisp:
    AR
    Above all, Active Campaign continually improve. In an industry that's as fast moving as CRM and Email Marketing, they've continually innovated and pulled ahead while others that become complacent....Read more

    Reviewers say compared to Crisp, ActiveCampaign is:

    Slower to reach roi
    More expensive
    Better at meeting requirements