# Top 10 ConnectWise RMM Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 66 Research alternative solutions to ConnectWise RMM on G2, with real user reviews on competing tools. Remote Monitoring & Management (RMM) Software is a widely used technology, and many people are seeking sophisticated, time saving software solutions with service management, workflow management, and itil policy compliance. Other important factors to consider when researching alternatives to ConnectWise RMM include automation and integration. The best overall ConnectWise RMM alternative is NinjaOne. Other similar apps like ConnectWise RMM are Atera, N-able N-central, Datto RMM, and Action1. ConnectWise RMM alternatives can be found in [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) but may also be in [Remote Support Software](https://www.g2.com/categories/remote-support) or [Endpoint Management Software](https://www.g2.com/categories/endpoint-management). ## Best Paid & Free Alternatives to ConnectWise RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [Action1](https://www.g2.com/products/action1/reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) ## Top 10 Alternatives to ConnectWise RMM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how ConnectWise RMM stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Networking, and Security and Investigations, and find the best product for your business. ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 4,391 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Reviewers say compared to ConnectWise RMM, NinjaOne is: - Better at support - Easier to set up - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management) **Compare:** [ConnectWise RMM vs NinjaOne](https://www.g2.com/compare/connectwise-rmm-vs-ninjaone) **Compare NinjaOne with other alternatives:** - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs N-able N-central](https://www.g2.com/compare/n-able-n-central-vs-ninjaone) - [NinjaOne vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-ninjaone) - [NinjaOne vs Action1](https://www.g2.com/compare/action1-vs-ninjaone) - [NinjaOne vs Syncro](https://www.g2.com/compare/ninjaone-vs-syncro) - [NinjaOne vs ManageEngine Endpoint Central](https://www.g2.com/compare/manageengine-endpoint-central-vs-ninjaone) - [NinjaOne vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-ninjaone) - [NinjaOne vs TeamViewer](https://www.g2.com/compare/ninjaone-vs-teamviewer) - [NinjaOne vs N-able N-Sight RMM](https://www.g2.com/compare/n-able-n-sight-rmm-vs-ninjaone) ### 2. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,197 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Reviewers say compared to ConnectWise RMM, Atera is: - Better at support - Easier to set up - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management) **Compare:** [ConnectWise RMM vs Atera](https://www.g2.com/compare/atera-vs-connectwise-rmm) **Compare Atera with other alternatives:** - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs N-able N-central](https://www.g2.com/compare/atera-vs-n-able-n-central) - [Atera vs Datto RMM](https://www.g2.com/compare/atera-vs-datto-rmm) - [Atera vs Action1](https://www.g2.com/compare/action1-vs-atera) - [Atera vs Syncro](https://www.g2.com/compare/atera-vs-syncro) - [Atera vs ManageEngine Endpoint Central](https://www.g2.com/compare/atera-vs-manageengine-endpoint-central) - [Atera vs Kaseya VSA](https://www.g2.com/compare/atera-vs-kaseya-vsa) - [Atera vs TeamViewer](https://www.g2.com/compare/atera-vs-teamviewer) - [Atera vs N-able N-Sight RMM](https://www.g2.com/compare/atera-vs-n-able-n-sight-rmm) ### 3. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) By N-able **Average Rating:** 4.4/5 **Total Reviews:** 559 As networks grow in complexity and scale to thousands or tens of thousands of devices, IT service providers need powerful tools to help them keep up. N-able N-central gives you that power. Reviewers say compared to ConnectWise RMM, N-able N-central is: - Better at support - Easier to do business with - More expensive Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring](https://www.g2.com/categories/network-monitoring) **Compare:** [ConnectWise RMM vs N-able N-central](https://www.g2.com/compare/connectwise-rmm-vs-n-able-n-central) **Compare N-able N-central with other alternatives:** - [N-able N-central vs NinjaOne](https://www.g2.com/compare/n-able-n-central-vs-ninjaone) - [N-able N-central vs Atera](https://www.g2.com/compare/atera-vs-n-able-n-central) - [N-able N-central vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-n-able-n-central) - [N-able N-central vs Action1](https://www.g2.com/compare/action1-vs-n-able-n-central) - [N-able N-central vs Syncro](https://www.g2.com/compare/n-able-n-central-vs-syncro) - [N-able N-central vs ManageEngine Endpoint Central](https://www.g2.com/compare/manageengine-endpoint-central-vs-n-able-n-central) - [N-able N-central vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-n-able-n-central) - [N-able N-central vs TeamViewer](https://www.g2.com/compare/n-able-n-central-vs-teamviewer) - [N-able N-central vs N-able N-Sight RMM](https://www.g2.com/compare/n-able-n-sight-rmm-vs-n-able-n-central) ### 4. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) By Kaseya **Average Rating:** 4.5/5 **Total Reviews:** 781 A proactive remote monitoring & management (RMM) that maximizes productivity. Reviewers say compared to ConnectWise RMM, Datto RMM is: - More expensive - Easier to admin - Easier to set up Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [ConnectWise RMM vs Datto RMM](https://www.g2.com/compare/connectwise-rmm-vs-datto-rmm) **Compare Datto RMM with other alternatives:** - [Datto RMM vs NinjaOne](https://www.g2.com/compare/datto-rmm-vs-ninjaone) - [Datto RMM vs Atera](https://www.g2.com/compare/atera-vs-datto-rmm) - [Datto RMM vs N-able N-central](https://www.g2.com/compare/datto-rmm-vs-n-able-n-central) - [Datto RMM vs Action1](https://www.g2.com/compare/action1-vs-datto-rmm) - [Datto RMM vs Syncro](https://www.g2.com/compare/datto-rmm-vs-syncro) - [Datto RMM vs ManageEngine Endpoint Central](https://www.g2.com/compare/datto-rmm-vs-manageengine-endpoint-central) - [Datto RMM vs Kaseya VSA](https://www.g2.com/compare/datto-rmm-vs-kaseya-vsa) - [Datto RMM vs TeamViewer](https://www.g2.com/compare/datto-rmm-vs-teamviewer) - [Datto RMM vs N-able N-Sight RMM](https://www.g2.com/compare/datto-rmm-vs-n-able-n-sight-rmm) ### 5. [Action1](https://www.g2.com/products/action1/reviews) By Action1 **Average Rating:** 4.9/5 **Total Reviews:** 1,080 Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC and ISO 7001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Reviewers say compared to ConnectWise RMM, Action1 is: - Easier to set up - Better at support - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [ConnectWise RMM vs Action1](https://www.g2.com/compare/action1-vs-connectwise-rmm) **Compare Action1 with other alternatives:** - [Action1 vs NinjaOne](https://www.g2.com/compare/action1-vs-ninjaone) - [Action1 vs Atera](https://www.g2.com/compare/action1-vs-atera) - [Action1 vs N-able N-central](https://www.g2.com/compare/action1-vs-n-able-n-central) - [Action1 vs Datto RMM](https://www.g2.com/compare/action1-vs-datto-rmm) - [Action1 vs Syncro](https://www.g2.com/compare/action1-vs-syncro) - [Action1 vs ManageEngine Endpoint Central](https://www.g2.com/compare/action1-vs-manageengine-endpoint-central) - [Action1 vs Kaseya VSA](https://www.g2.com/compare/action1-vs-kaseya-vsa) - [Action1 vs TeamViewer](https://www.g2.com/compare/action1-vs-teamviewer) - [Action1 vs N-able N-Sight RMM](https://www.g2.com/compare/action1-vs-n-able-n-sight-rmm) ### 6. [Syncro](https://www.g2.com/products/syncro/reviews) By Syncro Technologies Inc. **Average Rating:** 4.5/5 **Total Reviews:** 502 Combined PSA + RMM + Remote Access in one Intuitive\* Dashboard Reviewers say compared to ConnectWise RMM, Syncro is: - Easier to set up - Better at support - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [ConnectWise RMM vs Syncro](https://www.g2.com/compare/connectwise-rmm-vs-syncro) **Compare Syncro with other alternatives:** - [Syncro vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-syncro) - [Syncro vs Atera](https://www.g2.com/compare/atera-vs-syncro) - [Syncro vs N-able N-central](https://www.g2.com/compare/n-able-n-central-vs-syncro) - [Syncro vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-syncro) - [Syncro vs Action1](https://www.g2.com/compare/action1-vs-syncro) - [Syncro vs ManageEngine Endpoint Central](https://www.g2.com/compare/manageengine-endpoint-central-vs-syncro) - [Syncro vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-syncro) - [Syncro vs TeamViewer](https://www.g2.com/compare/syncro-vs-teamviewer) - [Syncro vs N-able N-Sight RMM](https://www.g2.com/compare/n-able-n-sight-rmm-vs-syncro) ### 7. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) By Zoho **Average Rating:** 4.5/5 **Total Reviews:** 1,119 Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. Reviewers say compared to ConnectWise RMM, ManageEngine Endpoint Central is: - Slower to reach roi - Better at support - Easier to set up Categories in common with ConnectWise RMM: [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management), [Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem) **Compare:** [ConnectWise RMM vs ManageEngine Endpoint Central](https://www.g2.com/compare/connectwise-rmm-vs-manageengine-endpoint-central) **Compare ManageEngine Endpoint Central with other alternatives:** - [ManageEngine Endpoint Central vs NinjaOne](https://www.g2.com/compare/manageengine-endpoint-central-vs-ninjaone) - [ManageEngine Endpoint Central vs Atera](https://www.g2.com/compare/atera-vs-manageengine-endpoint-central) - [ManageEngine Endpoint Central vs N-able N-central](https://www.g2.com/compare/manageengine-endpoint-central-vs-n-able-n-central) - [ManageEngine Endpoint Central vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-manageengine-endpoint-central) - [ManageEngine Endpoint Central vs Action1](https://www.g2.com/compare/action1-vs-manageengine-endpoint-central) - [ManageEngine Endpoint Central vs Syncro](https://www.g2.com/compare/manageengine-endpoint-central-vs-syncro) - [ManageEngine Endpoint Central vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-manageengine-endpoint-central) - [ManageEngine Endpoint Central vs TeamViewer](https://www.g2.com/compare/manageengine-endpoint-central-vs-teamviewer) - [ManageEngine Endpoint Central vs N-able N-Sight RMM](https://www.g2.com/compare/manageengine-endpoint-central-vs-n-able-n-sight-rmm) ### 8. [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) By Kaseya **Average Rating:** 4.0/5 **Total Reviews:** 326 Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Reviewers say compared to ConnectWise RMM, Kaseya VSA is: - Slower to reach roi - Better at meeting requirements - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management](https://www.g2.com/categories/patch-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management), [Remote Support](https://www.g2.com/categories/remote-support) **Compare:** [ConnectWise RMM vs Kaseya VSA](https://www.g2.com/compare/connectwise-rmm-vs-kaseya-vsa) **Compare Kaseya VSA with other alternatives:** - [Kaseya VSA vs NinjaOne](https://www.g2.com/compare/kaseya-vsa-vs-ninjaone) - [Kaseya VSA vs Atera](https://www.g2.com/compare/atera-vs-kaseya-vsa) - [Kaseya VSA vs N-able N-central](https://www.g2.com/compare/kaseya-vsa-vs-n-able-n-central) - [Kaseya VSA vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-kaseya-vsa) - [Kaseya VSA vs Action1](https://www.g2.com/compare/action1-vs-kaseya-vsa) - [Kaseya VSA vs Syncro](https://www.g2.com/compare/kaseya-vsa-vs-syncro) - [Kaseya VSA vs ManageEngine Endpoint Central](https://www.g2.com/compare/kaseya-vsa-vs-manageengine-endpoint-central) - [Kaseya VSA vs TeamViewer](https://www.g2.com/compare/kaseya-vsa-vs-teamviewer) - [Kaseya VSA vs N-able N-Sight RMM](https://www.g2.com/compare/kaseya-vsa-vs-n-able-n-sight-rmm) ### 9. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) By TeamViewer **Average Rating:** 4.5/5 **Total Reviews:** 3,996 Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere. Reviewers say compared to ConnectWise RMM, TeamViewer is: - Slower to reach roi - Easier to set up - Better at support Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management](https://www.g2.com/categories/patch-management), [Endpoint Management](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring](https://www.g2.com/categories/network-monitoring) **Compare:** [ConnectWise RMM vs TeamViewer](https://www.g2.com/compare/connectwise-rmm-vs-teamviewer) **Compare TeamViewer with other alternatives:** - [TeamViewer vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-teamviewer) - [TeamViewer vs Atera](https://www.g2.com/compare/atera-vs-teamviewer) - [TeamViewer vs N-able N-central](https://www.g2.com/compare/n-able-n-central-vs-teamviewer) - [TeamViewer vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-teamviewer) - [TeamViewer vs Action1](https://www.g2.com/compare/action1-vs-teamviewer) - [TeamViewer vs Syncro](https://www.g2.com/compare/syncro-vs-teamviewer) - [TeamViewer vs ManageEngine Endpoint Central](https://www.g2.com/compare/manageengine-endpoint-central-vs-teamviewer) - [TeamViewer vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-teamviewer) - [TeamViewer vs N-able N-Sight RMM](https://www.g2.com/compare/n-able-n-sight-rmm-vs-teamviewer) ### 10. [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) By N-able **Average Rating:** 4.3/5 **Total Reviews:** 349 Powerful, flexible, and scalable remote monitoring and management tool for IT service providers and MSPs, available through either cloud or on-premises delivery. N-able Remote Monitoring & Management empowers you to manage, monitor and secure your network from within a unified web-based console. This RMM offers a comprehensive suite of best-in-class security services delivered as part of a single integrated platform. Reviewers say compared to ConnectWise RMM, N-able N-Sight RMM is: - Better at support - Easier to set up - Easier to admin Categories in common with ConnectWise RMM: [Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem) **Compare:** [ConnectWise RMM vs N-able N-Sight RMM](https://www.g2.com/compare/connectwise-rmm-vs-n-able-n-sight-rmm) **Compare N-able N-Sight RMM with other alternatives:** - [N-able N-Sight RMM vs NinjaOne](https://www.g2.com/compare/n-able-n-sight-rmm-vs-ninjaone) - [N-able N-Sight RMM vs Atera](https://www.g2.com/compare/atera-vs-n-able-n-sight-rmm) - [N-able N-Sight RMM vs N-able N-central](https://www.g2.com/compare/n-able-n-sight-rmm-vs-n-able-n-central) - [N-able N-Sight RMM vs Datto RMM](https://www.g2.com/compare/datto-rmm-vs-n-able-n-sight-rmm) - [N-able N-Sight RMM vs Action1](https://www.g2.com/compare/action1-vs-n-able-n-sight-rmm) - [N-able N-Sight RMM vs Syncro](https://www.g2.com/compare/n-able-n-sight-rmm-vs-syncro) - [N-able N-Sight RMM vs ManageEngine Endpoint Central](https://www.g2.com/compare/manageengine-endpoint-central-vs-n-able-n-sight-rmm) - [N-able N-Sight RMM vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-n-able-n-sight-rmm) - [N-able N-Sight RMM vs TeamViewer](https://www.g2.com/compare/n-able-n-sight-rmm-vs-teamviewer) --- ## ConnectWise RMM Alternatives FAQs ### Which Remote Monitoring & Management (RMM) tools do reviewers recommend instead of ConnectWise RMM? Reviewers recommend [NinjaOne](https://www.g2.com/products/ninjaone/reviews) for its superior ease of use, extensive automation, reliable remote access, and excellent customer support, supported by 1,373 mentions of ease of use and 867 mentions of remote access. [Atera](https://www.g2.com/products/atera/reviews) is favored for its all-in-one platform combining RMM, helpdesk, ticketing, and automation with a transparent per-technician pricing model, highlighted by 386 mentions of ease of use and 273 mentions of automation. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) is praised for its powerful automation, centralized management, and scalability, with 182 mentions of ease of use and 110 mentions of automation. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) is noted for its strong automation, patch management, and integrations, supported by 85 mentions of ease of use and 58 mentions of automation. These tools provide more streamlined administration, better support, and enhanced feature sets compared to ConnectWise RMM. ### How does ConnectWise RMM compare to NinjaOne? According to G2 data, [ConnectWise RMM](https://www.g2.com/products/connectwise-rmm/reviews) holds an average rating of 4.2/5 across 66 reviews, while [NinjaOne](https://www.g2.com/products/ninjaone/reviews) leads with a 4.7/5 average rating from 4,308 reviews. NinjaOne outperforms ConnectWise RMM by 0.7 points in meeting requirements (9.0 vs 8.3), 0.8 points in usability (9.1 vs 8.3), 1.4 points in ease of setup (9.1 vs 7.7), 1.2 points in ease of administration (9.1 vs 7.9), 1.6 points in support quality (9.1 vs 7.5), and 1.2 points in ease of doing business (9.4 vs 8.2). User sentiment highlights that NinjaOne excels with 1,373 mentions of ease of use, 867 mentions of remote access, 852 mentions of features, 820 mentions of automation, and 733 mentions of customer support. ConnectWise RMM, while praised for ease of use (26 mentions) and remote access (12 mentions), has fewer mentions overall and more frequent concerns about missing features (7 mentions), poor customer support (7 mentions), and integration issues (5 mentions). NinjaOne users emphasize its intuitive UI, reliable automation, and comprehensive patch management, while ConnectWise RMM users note strengths in integration within the ConnectWise ecosystem but report a more complex setup and occasional reliability issues. Overall, NinjaOne provides a more modern, user-friendly, and feature-rich RMM experience with stronger support and higher customer satisfaction according to G2 data. ### Why do users choose NinjaOne over ConnectWise RMM? Users choose [NinjaOne](https://www.g2.com/products/ninjaone/reviews) over ConnectWise RMM primarily due to its superior usability and comprehensive feature set. NinjaOne scores 0.8 points higher in usability (9.1 vs 8.3) and 1.4 points higher in ease of setup (9.1 vs 7.7), making it faster and simpler to deploy and manage. Its automation capabilities, patch management, and remote access are frequently praised, with 820, 609, and 867 mentions respectively, reflecting strong operational efficiency. Customer support is a significant factor, with NinjaOne rated 9.1 versus ConnectWise RMM's 7.5, supported by 733 positive mentions of support responsiveness and helpfulness. Users also appreciate NinjaOne's intuitive interface (724 mentions) and reliable performance (653 mentions), which contribute to reduced downtime and improved IT team productivity. Additionally, NinjaOne's integration capabilities and continuous feature enhancements, including AI-assisted patching and extensive scripting options, provide users with a more streamlined and effective endpoint management experience. These advantages, combined with a 4.7-star rating across over 4,300 reviews, make NinjaOne the preferred choice for organizations seeking a robust, user-friendly RMM solution with strong support and ongoing innovation. ### What are the best alternatives to ConnectWise RMM? The best alternatives to ConnectWise RMM based on G2 user ratings and review counts are [NinjaOne](https://www.g2.com/products/ninjaone/reviews) (4.7/5 stars, 4,308 reviews), [Atera](https://www.g2.com/products/atera/reviews) (4.6/5 stars, 1,168 reviews), [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) (4.4/5 stars, 556 reviews), and [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) (4.5/5 stars, 760 reviews). These alternatives consistently outperform ConnectWise RMM in ease of administration, customer support, meeting requirements, usability, and setup ease. ### What features do alternatives offer that ConnectWise RMM does not? ConnectWise RMM users report missing features such as advanced scripting capabilities, improved reporting options, better integration with Apple products and mobile devices, and enhanced automation workflows. 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