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Compare Cognito Forms and Jotform 
Featured Products
At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free
Cognito Forms
Star Rating
(89)4.5 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 4 pricing plansJotform
Star Rating
(4,719)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with its drag-and-drop form builder allowing users to create forms without any coding knowledge. This ease of use is complemented by a wide range of ready-to-use templates, making it a go-to choice for those who need quick and efficient form creation.
- Users say that Cognito Forms stands out for its powerful features, particularly in creating complex forms. Reviewers appreciate its intuitive design, noting that it has streamlined their form management processes significantly, allowing them to build everything from simple contact forms to intricate multi-step applications.
- According to verified reviews, Jotform's extensive customization options, including themes and conditional logic, provide users with the flexibility to tailor forms to their specific needs. This level of customization is a key factor for businesses looking to maintain brand consistency across their forms.
- Reviewers mention that Cognito Forms offers excellent support, with many users highlighting the quality of assistance they receive. This is particularly beneficial for small businesses that may require more guidance during the setup and implementation phases.
- G2 reviewers indicate that Jotform's security features, such as secure signing, are crucial for businesses that handle sensitive information. Users have noted that these features not only enhance security but also streamline processes like tax filing, making it a reliable choice for compliance-focused organizations.
- Users report that while both platforms have similar ease of setup and administration, Jotform's larger user base and extensive review count suggest a more robust community and resource availability, which can be a significant advantage for new users seeking help and inspiration.
Pricing
Entry-Level Pricing
Cognito Forms
Pro
$19.00
Per Month
Create more advanced forms without any ads.
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Cognito Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
9.2
73
9.1
3,712
Ease of Use
9.0
74
9.2
3,788
Ease of Setup
9.1
53
9.1
2,908
Ease of Admin
9.1
50
9.1
2,499
Quality of Support
9.2
58
8.8
2,925
Has the product been a good partner in doing business?
9.3
45
9.2
2,388
Product Direction (% positive)
8.5
72
9.3
3,701
Features by Category
Registration
Not enough data
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Agentic AI - Lead Capture
Not enough data
7.8
51
Not enough data
7.7
50
Data Capture
Not enough data
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Analytics
Not enough data
8.7
59
Not enough data
8.5
62
Customization
Not enough data
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Survey Management
Not enough data
9.3
1168
Not enough data
9.3
1188
Not enough data
8.8
1131
Not enough data
9.0
1087
Survey Customization
Not enough data
8.6
1007
Not enough data
8.6
1054
Not enough data
8.3
944
Not enough data
8.0
850
Survey Insights
Not enough data
8.6
1087
Not enough data
7.9
839
Not enough data
8.8
1085
Not enough data
8.5
1014
Agentic AI - Survey
Not enough data
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Notifications
Not enough data
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Settings
Not enough data
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
9.3
34
8.9
2146
9.0
35
8.8
2022
9.0
33
9.0
2021
8.2
35
8.8
2178
Additional Functionality
9.1
31
8.8
1951
Feature Not Available
7.7
1687
8.6
35
8.9
2038
8.3
16
8.0
1696
8.9
31
8.9
2012
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Platform Additional Functionality
Not enough data
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Platform
Not enough data
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
Categories
Categories
Shared Categories
Cognito Forms and Jotform are categorized as Online Form Builder
Unique Categories
Cognito Forms has no unique categories
Reviews
Reviewers' Company Size
Cognito Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Marketing and Advertising
5.8%
Education Management
5.8%
Accounting
5.8%
Construction
4.7%
Other
70.9%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Discussions
Is Cognito forms legit?
2 Comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 Comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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