Compare Cognito Forms and Jotform 
Featured Products
At a Glance
Market Segments
Small-Business (62.1% of reviews)
Small-Business (73.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free
Cognito Forms
Star Rating
(90)4.5 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 4 pricing plansJotform
Star Rating
(4,906)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in overall user satisfaction, reflected in its significantly higher G2 Score. Users appreciate its intuitive interface and the ease of use, making it a popular choice for various applications, from customer surveys to booking systems.
- According to verified reviews, Cognito Forms is praised for its powerful features and flexibility, allowing users to create everything from simple forms to complex multi-step applications. Reviewers highlight its intuitive design and quick implementation, which streamlines form management.
- Users say that Jotform's customer support is exceptional, with many noting that assistance is readily available and effective. This level of support enhances the overall user experience, especially for those who may need help with integrations or troubleshooting.
- Reviewers mention that while Cognito Forms offers strong customization options, it may not always meet specific workflow needs as seamlessly as Jotform. Some users have reported challenges with configuration, which can impact their day-to-day usability.
- G2 reviewers highlight that both platforms offer solid ease of setup, but Jotform's free entry-level pricing makes it more accessible for small businesses. This affordability, combined with its robust features, makes it a compelling option for budget-conscious users.
- According to recent feedback, Cognito Forms stands out for its custom fields and conditional logic, which users find particularly useful for creating tailored forms. However, Jotform's overall design and user interface are often cited as more visually appealing, enhancing the user experience.
Pricing
Entry-Level Pricing
Cognito Forms
Pro
$19.00
Per Month
Create more advanced forms without any ads.
- Unlimited Forms and Fields
- 2 Users
- 2,000 Entries per Month
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Cognito Forms
Free Trial is available
Jotform
Free Trial is available
Ratings
Meets Requirements
9.2
74
9.1
3,792
Ease of Use
9.0
75
9.2
3,871
Ease of Setup
9.1
54
9.1
2,987
Ease of Admin
9.2
51
9.1
2,569
Quality of Support
9.2
58
8.8
2,994
Has the product been a good partner in doing business?
9.3
46
9.1
2,452
Product Direction (% positive)
8.6
73
9.3
3,780
Features by Category
Registration
Not enough data
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Generative AI
Not enough data
7.4
400
Marketing and Communications
Not enough data
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Agentic AI - Event Registration & Ticketing
Not enough data
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Agentic AI - Lead Capture
Not enough data
7.8
52
Not enough data
7.7
50
Data Capture
Not enough data
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Analytics
Not enough data
8.7
61
Not enough data
8.5
63
Customization
Not enough data
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Survey Management
Not enough data
9.3
1175
Not enough data
9.3
1196
Not enough data
8.8
1136
Not enough data
9.0
1089
Survey Customization
Not enough data
8.6
1012
Not enough data
8.6
1060
Not enough data
8.3
945
Not enough data
8.0
851
Survey Insights
Not enough data
8.6
1090
Not enough data
7.9
840
Not enough data
8.8
1091
Not enough data
8.5
1018
Agentic AI - Survey
Not enough data
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Notifications
Not enough data
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Settings
Not enough data
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Personalization
Not enough data
8.9
43
Not enough data
8.8
37
Integrations
Not enough data
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Generative AI
Not enough data
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Agentic AI - Online Appointment Scheduling
Not enough data
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Customization
9.3
35
9.0
2178
9.0
35
8.8
2035
9.0
33
9.0
2030
8.2
35
8.7
2212
Additional Functionality
9.1
31
8.8
1964
Feature Not Available
7.7
1694
8.6
35
8.9
2058
8.3
16
8.0
1710
8.9
31
8.9
2022
Performance reviews
Not enough data
9.2
227
Not enough data
8.8
207
Feedback
Not enough data
9.0
212
Not enough data
8.7
198
Data
Not enough data
8.9
210
Not enough data
8.6
198
Generative AI
Not enough data
7.4
97
Not enough data
6.9
95
Before the Job
Not enough data
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
On the Job
Not enough data
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
After the Job
Not enough data
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Agentic AI - Field Service Management
Not enough data
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Sourcing
Not enough data
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Candidate Management - Applicant Tracking System
Not enough data
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
AI - Applicant Tracking Systems (ATS)
Not enough data
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Platform Basics
Not enough data
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Platform Content
Not enough data
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Platform Additional Functionality
Not enough data
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Platform
Not enough data
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Categories
Categories
Shared Categories
Cognito Forms and Jotform are categorized as Online Form Builder
Unique Categories
Cognito Forms has no unique categories
Reviews
Reviewers' Company Size
Cognito Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
6.9%
Accounting
5.7%
Marketing and Advertising
5.7%
Education Management
5.7%
Construction
4.6%
Other
71.3%
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Discussions
Is Cognito forms legit?
2 Comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 Comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 Comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us.
From data encryption and secure transmission to data...Read more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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