Top 10 CloudTalk Alternatives & Competitors

Top 10 Alternatives to CloudTalk Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,385)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with CloudTalk:
Speech Analytics
Auto Dialer
Outbound Call Tracking
VoIP Providers
Contact Center Workforce

Genesys Cloud CX
By Genesys
4.4/5
(1,547)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to CloudTalk, Genesys Cloud CX is:
Slower to reach roi
Categories in common with CloudTalk:
Speech Analytics
Auto Dialer
Outbound Call Tracking
VoIP Providers
Contact Center Workforce

Talkdesk
By Talkdesk
4.4/5
(2,504)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to CloudTalk, Talkdesk is:
Slower to reach roi
Better at meeting requirements
Better at support
Categories in common with CloudTalk:
Speech Analytics
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

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Kixie PowerCall & SMS
By Kixie
4.8/5
(865)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Reviewers say compared to CloudTalk, Kixie PowerCall & SMS is:
Better at support
Better at meeting requirements
Easier to do business with
Categories in common with CloudTalk:
Auto Dialer
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(611)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to CloudTalk, Five9 Intelligent Cloud Contact Center Platform is:
Slower to reach roi
More expensive
Categories in common with CloudTalk:
Speech Analytics
Auto Dialer
Outbound Call Tracking
Contact Center Workforce
Call Center Infrastructure (CCI)

NiCE CXone
By NiCE
4.3/5
(1,730)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to CloudTalk, NiCE CXone is:
Slower to reach roi
Better at meeting requirements
Categories in common with CloudTalk:
Speech Analytics
Auto Dialer
Contact Center Workforce
Call Center Infrastructure (CCI)
Contact Center

RingEX
By RingCentral
4.2/5
(1,364)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to CloudTalk, RingEX is:
Slower to reach roi
Better at meeting requirements
Categories in common with CloudTalk:
VoIP Providers
Call Center Infrastructure (CCI)
Cloud PBX Platforms

Ringover
By Ringover
4.6/5
(489)
Product Description
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
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Reviewers say compared to CloudTalk, Ringover is:
Better at meeting requirements
Better at support
Easier to set up
Categories in common with CloudTalk:
Outbound Call Tracking
VoIP Providers
Contact Center
Cloud PBX Platforms

Aloware
By Aloware
4.1/5
(827)
Product Description
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
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Reviewers say compared to CloudTalk, Aloware is:
Easier to do business with
Categories in common with CloudTalk:
Auto Dialer
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center