
The sales and support staff seem to really care about customers. The Dedicated Cloud Compute and Public Cloud environments have been rock stable. Architect stays with customers even after go-live. The architect we have is very good and knows how to get things done. Review collected by and hosted on G2.com.
There is still a traditional telecommunications mindset with certain groups and people. There are knowledge gaps in certain support areas. We had a long standing occasional database issue that took forever to figure out. However, they did stay with it and work with us on it. Microsoft recently increased the costs for SQL server. CenturyLink took the opportunity to raise the rate by an additional 35% above what Microsoft is charging them. However, CenturyLink is working with us on a alternate solution for the cloud database that will actually lower the cost. The question is, why weren't we on an alternate solution to begin with. In conclusion, you have to keep an eye out on your costs and your best interest. Review collected by and hosted on G2.com.
We had a few issues with our service but the customer service was always great. All of the staff is very responsive and won't just transfer you from department to department. Review collected by and hosted on G2.com.
Had some technical issues, but all issues were resolved promptly. They're customer service representatives have been very responsive throughout the process. Review collected by and hosted on G2.com.
Customer service experience has been top notch. Deployment was handled exceptionally well. Scalability and automation is extremely robust Review collected by and hosted on G2.com.
Back end management could be a little more power-user friendly. Review collected by and hosted on G2.com.
This platform provides fast speeds and service for a reasonable price. Review collected by and hosted on G2.com.
The syncing capabilities are not always working, and when they do, it takes quite a bit of time to process. Review collected by and hosted on G2.com.
I like the ability to be able to store all data, files, presentation without the huge price tag. In also able to collaborate amongst colleagues effectively and easily. Review collected by and hosted on G2.com.
Can be a little slow and have had a few glitches Review collected by and hosted on G2.com.
CenturyLink Cloud offers a very powerful IaaS offering that is above industry average. They also offer a unique blueprints feature to quickly provision VMs with the tools you need to get started; it doesn't save you months of time, but does make it more convenient for you to get started without having to download and setup yourself. Review collected by and hosted on G2.com.
There isn't much to complain about, but one recommendation would be to allow users to view all VMs in one table, rather than segregating by regions. Review collected by and hosted on G2.com.
This has one of the easiest to use web interfaces that is not only intuitive but descriptive. Review collected by and hosted on G2.com.
Networking can be a daunting task within Symphony, and I spend some time with support to get it nailed down. Review collected by and hosted on G2.com.