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Bigleaf Networks

By Bigleaf Networks

4.8 out of 5 stars

How would you rate your experience with Bigleaf Networks?

Bigleaf Networks Reviews & Product Details

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Pricing provided by Bigleaf Networks.

Cloud Connect Essentials

Starting at $1.00
Per Month

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Bigleaf Networks Media

Bigleaf Networks Demo - Bigleaf Overview Diagram
Our new kind of networking platform was built from the ground up to provide resilient connectivity, instant adaptability, and actionable insight into your circuit performance so you can deliver the reliable internet connectivity your business needs.
Bigleaf Networks Demo - Dashboard Overview
Easily view your network risks, site conditions, and connection status in your customer dashboard.
Bigleaf Networks Demo - Traffic Optimization & QoS
With circuit monitoring and intelligent load balancing, Bigleaf checks every available circuit 10 times per second for capacity, packet loss, latency, and jitter and reroutes your traffic in real time.
Bigleaf Networks Demo - Network Performance Charts
See your network performance at a glance with our performance charts showing latency, throughput, capacity and alarm levels.
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Bigleaf Networks Reviews (79)

Reviews

Bigleaf Networks Reviews (79)

4.8
79 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and reliable performance, noting that it effectively manages multiple ISP connections and minimizes downtime. The strong customer support and straightforward setup process enhance user satisfaction, making it a preferred choice for businesses needing dependable internet solutions. However, some users mention that the service can be cost prohibitive for smaller operations.
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HC
VP of IT
Small-Business (50 or fewer emp.)
"Excellent SD-WAN service"
What do you like best about Bigleaf Networks?

The customer service and tech support are excellent. I really appreciate the fact their tech support is US based and extremely knowledgeable. The service is reliable but for those instances I have had issues 9 times out of 10 it was with the ISP. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I wish they offered built-in site-to-site encryption ( VPN tunneling). Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Harry, thank you for your feedback. We're pleased you've had a positive experience with our customer service and tech support, resolving issues promptly in a single call. While we currently don't offer built-in site-to-site encryption, we assist customers in implementing their encryption. We always strive to enhance our services based on valuable input like yours. For any further inquiries, please contact us at stories@bigleaf.net. We're here to help.

Laurie R.
LR
Carrier Sales Specialist at NWN.ai
Mid-Market (51-1000 emp.)
"Effortless Setup, Reliable SD WAN Solution"
What do you like best about Bigleaf Networks?

I like that Bigleaf Networks is really easy to do business with. It's great that when I call my rep, he's always quick to get back to me with pricing. I also appreciate that even though I have my own engineers, we can stand it up really quickly for our customers, and it always works. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

The only thing that doesn't always work well is we have some competitive solutions at the company that I work for. We have overlaps with our own solutions, which can be a bit of an issue. Review collected by and hosted on G2.com.

"Convenient and Efficient Internet Redundancy Solution"
What do you like best about Bigleaf Networks?

I like that Bigleaf Networks offers a plug and play all in one solution for most applications. It’s a bundled all in one service, which makes it convenient and efficient to use. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I find the inflexible pricing a bit of a drawback since it only offers a full rate instead of burstable options, but this is just a small note and not a deal breaker. Review collected by and hosted on G2.com.

Olujide S.
OS
Information Technology Manager
Mid-Market (51-1000 emp.)
"Bigleaf Networks: Reliable, Simple, and Effective"
What do you like best about Bigleaf Networks?

I like the recent improvements Bigleaf has made to its monitoring dashboard by giving clearer insights into connection performance. Their automatic failover feels even smoother now, which adds peace of mind during outages. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

Bigleaf could improve by offering more detailed reporting, better third-party integrations, and flexible pricing. Review collected by and hosted on G2.com.

CW
vCIO
Small-Business (50 or fewer emp.)
"An Essential Part of our Solution"
What do you like best about Bigleaf Networks?

Using BigLeaf allows us to eliminate downtime almost completely, but it also gives us so much insight into our clients' ISP connections that we can never hope to obtain from the providers or their equipment. The ability to use 2 different ISP providers with BigLeaf in the middle has opened up more bandwidth and availability at lower costs for many of our clients in industrial areas. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

The biggest thing people have to wrap their heads around is that it's a 3rd service they need to pay for, in addition to 2 ISPs. But that's the reality of any SDWan service, and once they understand what it provides them, the results are worth it. Review collected by and hosted on G2.com.

Christian G.
CG
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Faithful and Reliable - best IT partner we have"
What do you like best about Bigleaf Networks?

BigLeaf has been professional, easy to work with, and continues to add value to our organization after many years of service. Their support is top-notch and their engineers REALLY know their stuff! Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

That other providers push "SD-WAN" with stateless circuit failover instead of partnering with BigLeaf to provide true software defined WAN capabilities. Review collected by and hosted on G2.com.

TS
IT Manager
Mid-Market (51-1000 emp.)
"Inexpensive, easy, and reliable."
What do you like best about Bigleaf Networks?

The most helpful thing about Bigleaf is that it's very easy to setup and is very reliable. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I really can't think of any reason why I dislike Bigleaf. Review collected by and hosted on G2.com.

Scott H.
SH
Carrier Sales Manager
Mid-Market (51-1000 emp.)
"Easy ordering and implementation."
What do you like best about Bigleaf Networks?

The pricing is straightforward, and the contracting and provisioning process is simple and easy to follow. The installation process went very well. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

Nothing. Everything went very smoothly. Review collected by and hosted on G2.com.

DG
President
Small-Business (50 or fewer emp.)
"Great service, Great product and the right price"
What do you like best about Bigleaf Networks?

Service is what brings us back to Bigleaf Networks. The prices are good, the reliability of the product is great, the benefits are outstanding and most importantly the service is what brings us back. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It is tough for us to get a quote to add new clients or upgrade surrent clients. Review collected by and hosted on G2.com.

Jeff J.
JJ
IT Systems Analyst/C# & SQL Developer/Sys Admin/EDI Specialist
Mid-Market (51-1000 emp.)
"Incredible - (not kidding) - Always there support"
What do you like best about Bigleaf Networks?

I deal with a lot of vendors for support. In my role, I also deal with a lot of companies to configure B2B communications (EDI/XML/JSON). Of everyone I deal with, Big Leaf tech support is ALWAYS first in my mind of a company that will resolve my issue on the first call and within 5 minutes. They don't transfer me to someone smarter, or take down a note and have someone call back within 4 hours. They are always staffed with very knowledgeable support staff at the ready right now. This includes 10pm on a thursday as well as 3am on a Sunday. Their support is impressive in this day and age. In the five years they've been our SDWan provider we've only needed to call them five or six times. They have a great product and they support it amazingly well. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It's not free, but it's worth every penny. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Bigleaf Networks.

Cloud Connect Essentials

Starting at $1.00
Per Month

Cloud Connect Hybrid

Starting at $2.00
Per Month

Cloud Connect Multi-Site

Starting at $3.00
Per Month
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Bigleaf Networks