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CloudKeeper Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive customer support of CloudKeeper, highlighting timely assistance during critical situations. (52 mentions)
Users value the responsive support from CloudKeeper, enhancing security and providing effective cost management for AWS services. (32 mentions)
Users value the easy collaboration and insightful recommendations from CloudKeeper, enhancing cloud cost optimization and visibility. (28 mentions)
Users highlight the cost-saving benefits of CloudKeeper, achieving significant reductions in cloud expenses while optimizing budgets. (20 mentions)
Users value the detailed insights on cloud costs provided by CloudKeeper, enabling effective spending optimization and management. (20 mentions)
Users find missing features such as tagging resource IDs and APIs hinder customization and cost identification. (8 mentions)
Users find the complexity in implementation of CloudKeeper challenging, affecting integration with existing systems and data availability. (7 mentions)
Users express concerns over AWS limitations, feeling restricted by CloudKeeper's control over Service Control Policies and credentials access. (5 mentions)
Users face issues with cost management delays, impacting their ability to track expenses effectively in CloudKeeper. (4 mentions)
Users find the difficult setup of CloudKeeper challenging, especially for custom features and integrations with existing systems. (4 mentions)

5 Pros or Advantages of CloudKeeper

5 Cons or Disadvantages of CloudKeeper

Ankur G.
AG
Ankur G.
Devops Lead
Mid-Market (51-1000 emp.)
"We are happy with TTN as our FinOps partner. I would happily recommend it to my colleagues."
4.5/5
What do you like best about CloudKeeper?

Cloudkeeper and Kristal have been collaborating for the past four years, and it has been a smooth journey so far. Cloudkeeper leverages bulk reservation volumes to secure guaranteed discounts for us, in addition to EC2 and RDS Reserved Instances. Their platform, CK Lens, also gives us a holistic view of our AWS usage. The custom dashboard in CK Lens lets us track our daily and monthly spend; we can also add a daily budget and set up alerts around it.

The TTN services team is prompt in their responses whenever we need assistance. Recently, they helped us with exchanging EC2 RIs and setting up AWS SSO.

They are also happy to discuss any problem, even if it is outside their scope, and they still try to provide a solution. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

I have not faced any concerns as of now. Review collected by and hosted on G2.com.

Divya S.
DS
Divya S.
Technology Manager
Small-Business (50 or fewer emp.)
"Responsive Support and Insightful Guidance from CloudKeeper"
5/5
What do you like best about CloudKeeper?

We see CloudKeeper as our go-to partner whenever we have a question or run into an issue. Whenever we get stuck, we know we can reach out to the CloudKeeper team and get the guidance and support we need to move forward.

Beyond day-to-day support, CloudKeeper has also helped us identify areas where our platform can be improved by providing valuable reports and insights. This has made the relationship more than just a support engagement, we see CloudKeeper as a true technology partner.

Their responsiveness, technical guidance, and willingness to help us continuously improve have made CloudKeeper a valuable partner for us. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

We don't have any specific complaints or constructive feedback at this time. Our experience with CloudKeeper has been positive, and the team has consistently been responsive and helpful whenever we have questions or need assistance. Review collected by and hosted on G2.com.

Ryan W.
RW
Ryan W.
IT Manager
Mid-Market (51-1000 emp.)
"CloudKeeper Delivers Major AWS Savings with Excellent Account Team Support"
5/5
What do you like best about CloudKeeper?

CloudKeeper is a great tool, and it has saved our organization a significant amount of money on our monthly AWS bill. In addition, the support we’ve received from our account team has been excellent. They’ve made several recommendations for changes to our AWS infrastructure, both from a security standpoint and from a cost-saving standpoint. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

Using CloudKeeper can make account provisioning more difficult than it otherwise would be. We have several accounts (over 20) tied to CloudKeeper, and now that they are all listed as "Applications" instead of accounts, it makes it more complicated than using the normal identity center. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Proactive AWS Cost Visibility and Support That Delivers Real Savings"
4.5/5
What do you like best about CloudKeeper?

What I like best about CloudKeeper is the combination of useful AWS cost visibility and proactive support.

The team regularly helps us identify unexpected changes in cloud spend and provides practical recommendations for optimisation, rather than simply reporting on costs. CK Lens is also useful for drilling into spend and managing cost allocation in a way that makes it easier to understand where our AWS budget is going.

The support team has been particularly valuable. On one occasion they took ownership of an unexpected AWS billing issue, worked directly with AWS on our behalf, followed it through over several weeks and ultimately secured a full adjustment of the charges.

We've also benefited from more in-depth optimisation reviews of some of our larger AWS workloads, with specific technical recommendations around architecture, scaling and different AWS services. That combination of tooling, proactive monitoring and access to knowledgeable people is probably where we've seen the most value. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

There isn't anything major that I dislike, but some of the communication can be a little persistent, particularly around follow-ups and feedback requests.

Some optimisation recommendations also naturally require a fair amount of internal analysis before acting on them. CloudKeeper can identify potential savings opportunities, but the engineering effort, operational trade-offs and migration risk still need to be assessed carefully by your own team.

Overall, these are relatively minor points compared with the value we've had from the service. Review collected by and hosted on G2.com.

Prabhu S.
PS
Prabhu S.
Lead DevSecOps Engineer
Mid-Market (51-1000 emp.)
"Cloudkeeper - Best tool to analyse the usage of AWS services and track AWS account Bills"
4.5/5
What do you like best about CloudKeeper?

1. Tracking AWS bills on a daily basis for each account.

2. Comparison of AWS Bills on a monthly basis.

3. Recommendations for Cost optimization.

4. Notifications on Budget alerts and RIs utilization. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

1. Need to improve and add some more details of AWS services utilization in the detailed sheet.

2. Not able to download only 1 day cost sheet. Review collected by and hosted on G2.com.

Rahul J.
RJ
Rahul J.
Engineering Manager
Mid-Market (51-1000 emp.)
"Reliable Partner for Cloud Savings and Optimization"
5/5
What do you like best about CloudKeeper?

What I like best about CloudKeeper is their proactive support, strong ownership, and focus on cloud cost optimization. Rounaq has been very responsive and works closely with us to reduce infrastructure spend, identify savings opportunities, and coordinate with the Google Cloud product team whenever needed. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

One area for improvement would be having more proactive recommendations and regular visibility into new cost-saving opportunities across our cloud environment. Overall, the support has been good, but more frequent optimization insights and follow-ups would add even more value. Review collected by and hosted on G2.com.

Baskar R.
BR
Baskar R.
DBA - Manager
Enterprise (> 1000 emp.)
"Driving Cloud Savings & Solving Technical Challenges – A Review of CloudKeeper"
4.5/5
What do you like best about CloudKeeper?

I truly appreciate the strong support from the CloudKeeper team — especially Akash Chakraborty, Jyoti, and the extended team — who have consistently helped saving plan

What I value most about CloudKeeper is the guaranteed cost savings through commitment-based pricing without the usual risks. The model provides automatic upfront discounts, which helps optimize our cloud spend confidently.

Additionally, the transparency in billing gives us clear visibility into our costs, making financial planning much easier and more reliable Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

Nothing so far. My experience with CloudKeeper has been smooth and positive Review collected by and hosted on G2.com.

Dayan Raj ( DR ) .
D
Dayan Raj ( DR ) .
DevSecOps Engineer
Mid-Market (51-1000 emp.)
"CK Delivered Seamless AWS Payments Onboarding and Timely, Dedicated Support"
4.5/5
What do you like best about CloudKeeper?

We initially onboarded CK as a payments partner to AWS. Beyond that, they also supported us with the Well-Architected reviews and provided dedicated, timely technical support during critical issues. They even helped us secure credits from AWS related to the downtime. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

Nothing as such. As of now, there’s nothing I can say I dislike about CK. Review collected by and hosted on G2.com.

Dhirendra K.
DK
Dhirendra K.
Director DevOps
Mid-Market (51-1000 emp.)
"Review"
4.5/5
What do you like best about CloudKeeper?

Snapmint's engagement with CloudKeeper has been nothing short of delightful. The service is really simple and at the same time most fertile. One of my responsibilities as a DevOps Lead is to continuously work on optimizing costs while ensuring smooth infra operations. Access to the CK Lens platform to analyze costs or to be able to immediately get in touch with their FinOps Services team regarding any queries make my role much easier. Perk to this is that their team is very responsive so we don't feel like we are dealing with a 3rd party. They are available via calls, emails, and chats (almost all possible channels) and work with us with full transparency. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

Cloudkeeper should also have the TAG based billing view as well to understand the cost of infrastructure accordinly. Review collected by and hosted on G2.com.

Sachin B.
SB
Sachin B.
Sr. Cloud Operations Engineer
Mid-Market (51-1000 emp.)
"Excellent Cloud Visibility and Cost Control Made Easy"
4.5/5
What do you like best about CloudKeeper?

CloudKeeper provides excellent visibility into our cloud infrastructure and costs. It helps us identify optimization opportunities, track resource utilization, and manage cloud spending effectively. The platform is user-friendly, and the support team is knowledgeable and quick to respond. It has made cloud operations and cost management much easier for our team. Review collected by and hosted on G2.com.

What do you dislike about CloudKeeper?

The platform can have a learning curve for new users, and some reports require multiple clicks to access detailed information. Improving dashboard customization and simplifying navigation would make the overall user experience even better. Overall, these are minor issues compared to the value the platform provides. Review collected by and hosted on G2.com.