1. [Home](https://www.g2.com/) 2. ... 3. [Talent Intelligence Software](https://www.g2.com/categories/talent-intelligence) 4. [BrightHire Discussions](https://www.g2.com/products/brighthire/discuss) [ ![BrightHire](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b9acf5c210172189cdd6890a51ec8afc/brighthire.png "BrightHire") ![Reward for good BrightHire reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/39118/medal.svg "Reward for good BrightHire reviews") ](/products/brighthire/reviews) # BrightHire Discussions BrightHire Overview BrightHire, a Zoom company, is the hiring intelligence platform that records, transcribes, and scores every hiring conversation, turning interview notes, scorecards, and calibration sessions into a searchable, coachable record instead of relying on interviewer memory. Unlike note-centric interview tools, BrightHire is built around calibration: hiring teams use recorded interviews to align on what a strong answer sounds like, coach interviewers on question quality, and flag candidate fraud signals, all from the same recording. BrightHire is regularly recognized as a G2 High Performer based on authentic user feedback. BrightHire's two products, Interview Intelligence and BrightHire Screen, can be purchased separately or together as a complete platform that supports recruiting teams at every stage. That's why 450+ organizations, including Canva, Ramp, HubSpot, Toast, Duolingo, Klaviyo, Instacart, and HCA Healthcare, trust BrightHire to improve hiring quality while saving time. Customers report 27% fewer interviews per hire, 28% higher pipeline efficiency, and 19% lower candidate drop-off. On G2, reviewers rate BrightHire's quality of support 9.8/10 and generative AI features 9.6/10, both ahead of Indeed Hiring Platform's scores in the same categories. Candidate Fraud Detection Candidate Fraud Detection protects the integrity of every hire, surfacing behavioral, identity, device, and contextual fraud signals across AI screening interviews and live interviews. Every signal comes with supporting evidence, and people always make the final decision. BrightHire Screen: AI Interviewer for Candidate Screening BrightHire Screen is a conversational AI interviewer that conducts structured, two-way screening interviews at scale. It interviews candidates on their own schedule, asks natural follow-up questions, evaluates responses against your hiring criteria, and delivers recruiter-ready summaries with supporting evidence. Interview Intelligence Platform: Consistency, Efficiency, and Insight Across Hiring BrightHire pioneered interview intelligence, and it’s still the foundation of the platform. Every live interview is captured with AI notes, automatic summaries, shareable highlights, and searchable transcripts so interviewers stay focused on candidates, and scorecards built on evidence, not memory. The same interview data powers the Coaching Tips Agent, giving every interviewer personalized recommendations to improve. Together, those interviews become a searchable knowledge base: with Insights Explorer and BrightHire MCP, teams ask plain-language questions and get evidence-backed answers in BrightHire, or in ChatGPT, Claude, Slack, Zapier, and more. Built for Enterprise Hiring BrightHire integrates natively with leading ATS platforms including Greenhouse, Workday, SmartRecruiters, Lever, Ashby, iCIMS, SAP SuccessFactors, Jobvite, and Gem. It is GDPR and CCPA compliant, independently audited for AI bias, and built with role-based permissions, consent-first controls, and candidate opt-out. ![BrightHire](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b9acf5c210172189cdd6890a51ec8afc/brighthire.png "BrightHire") BrightHire Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **2** discussions ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+BrightHire+used+for%3F&title=What+is+BrightHire+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-brighthire-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+BrightHire+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-brighthire-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-brighthire-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+BrightHire+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-brighthire-used-for%0aWhat+is+BrightHire+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+BrightHire+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-brighthire-used-for%0aWhat+is+BrightHire+used+for%3F) - Copy link - [ ## What is BrightHire used for? ](/discussions/what-is-brighthire-used-for) What is BrightHire used for? [ Video Interviewing Software ](https://www.g2.com/tags/video-interviewing-software)[ Talent Intelligence Software ](https://www.g2.com/tags/talent-intelligence-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-brighthire-used-for) ![Daniela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela C.") DC Loading... [Daniela C.](https://www.g2.com/users/acba018e-e674-4f1f-bd6e-77246b869a5e "Daniela C.") • 3 months ago Technical Recruiter More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=I+like+how+BrightHire+helps+prevent+back-and-forth+by+catching+errors+or+forgotten+details%2C+so+my+notes+stay+accurate.+It%E2%80%99s+also+made+submissions+faster+and+...&title=How+do+you+handle+BrightHire+join+issues+or+candidate+opt-outs+during+interviews%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=How+do+you+handle+BrightHire+join+issues+or+candidate+opt-outs+during+interviews%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=How+do+you+handle+BrightHire+join+issues+or+candidate+opt-outs+during+interviews%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews%0aI+like+how+BrightHire+helps+prevent+back-and-forth+by+catching+errors+or+forgotten+details%2C+so+my+notes+stay+accurate.+It%E2%80%99s+also+made+submissions+faster+and+...) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=How+do+you+handle+BrightHire+join+issues+or+candidate+opt-outs+during+interviews%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fhow-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews%0aI+like+how+BrightHire+helps+prevent+back-and-forth+by+catching+errors+or+forgotten+details%2C+so+my+notes+stay+accurate.+It%E2%80%99s+also+made+submissions+faster+and+...) - Copy link - [ ## How do you handle BrightHire join issues or candidate opt-outs during interviews? ](/discussions/how-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews) I like how BrightHire helps prevent back-and-forth by catching errors or forgotten details, so my notes stay accurate. It’s also made submissions faster and lets me stay more present in interviews instead of getting distracted taking notes. The only downside I’ve run into is when it doesn’t join... [ AI Recruiting Software ](https://www.g2.com/tags/ai-recruiting-software)[ AI Interview Agent Software ](https://www.g2.com/tags/ai-interview-agent-software)[ Video Interviewing Software ](https://www.g2.com/tags/video-interviewing-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/how-do-you-handle-brighthire-join-issues-or-candidate-opt-outs-during-interviews) ## Browse by popular topics [Video Interviewing Software](/products/brighthire/discuss?filters%5Btags%5D%5B%5D=video-interviewing-software)[Talent Intelligence Software](/products/brighthire/discuss?filters%5Btags%5D%5B%5D=talent-intelligence-software)[AI Recruiting Software](/products/brighthire/discuss?filters%5Btags%5D%5B%5D=ai-recruiting-software)[AI Interview Agent Software](/products/brighthire/discuss?filters%5Btags%5D%5B%5D=ai-interview-agent-software)