--- title: Palo Alto Networks Cloud NGFW Reviews meta_title: 'Palo Alto Networks Cloud NGFW Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 183 reviews by the users' company size, role or industry to find out how Palo Alto Networks Cloud NGFW works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 183 scale: '5' date_modified: '2026-09-25' parent_category: name: Network Security url: https://www.g2.com/categories/network-security --- # Palo Alto Networks Cloud NGFW Reviews **Vendor:** Palo Alto Networks **Category:** [Firewall Software](https://www.g2.com/categories/firewall-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 183 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Palo Alto Networks Cloud NGFW Palo Alto Networks Cloud NGFW is a fully managed, cloud-native firewall service designed to enhance security, streamline operations, and provide seamless scalability across various cloud environments, including AWS and Microsoft Azure. This solution is specifically tailored to meet the demands of modern digital infrastructures, offering robust protection for applications and data through inline threat prevention, centralized management, and elastic scaling. With Cloud NGFW, organizations can focus on their core activities without the burden of managing complex infrastructure or traditional firewall appliances. The Cloud NGFW service is built on decades of cybersecurity expertise, extending Palo Alto Networks' renowned prevention capabilities into the cloud. It combines deep application awareness with AI-driven threat detection and advanced controls for users, devices, and workloads. This powerful combination enables organizations to identify and neutralize both known and unknown threats, including zero-day exploits, with automated accuracy. The service is backed by an industry-leading 99.99% availability SLA, ensuring that security measures and operational uptime are effectively aligned. Targeted at businesses of all sizes, Cloud NGFW simplifies cloud network security for both security and cloud infrastructure teams. Whether organizations are migrating workloads, managing hybrid or multi-cloud strategies, or developing new applications directly in the cloud, Cloud NGFW ensures consistent security policy enforcement across diverse environments. Its native integration with AWS Firewall Manager and Azure Virtual WAN, along with compatibility with Strata Cloud Manager, provides teams with a centralized view of their security policies, traffic, and potential threats across all deployments. Key features of Cloud NGFW include flexible consumption options such as pay-as-you-go and credit-based licensing, support for burst traffic through dynamic scaling, and tight integration with Palo Alto Networks' advanced Cloud-Delivered Security Services (CDSS). These services, which include Advanced Threat Prevention, Advanced URL Filtering, Advanced DNS Security, and WildFire, offer inline protections without sacrificing performance. This capability allows teams to effectively reduce security risks while minimizing operational complexity. As organizations increasingly adopt cloud technologies and face evolving cyber threats, they often encounter challenges such as tool sprawl, inconsistent policies, and limited visibility. Cloud NGFW addresses these issues by unifying threat prevention and policy control into a single, intuitive service. This integration helps teams eliminate security gaps, reduce misconfigurations, and respond to incidents more swiftly. By empowering organizations to secure their dynamic cloud environments confidently, Cloud NGFW supports scalability as business needs change, simplifies daily operations, and delivers the high-efficacy protection essential for today's digital-first enterprises. ## Palo Alto Networks Cloud NGFW Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users laud the **deep threat protection** of Palo Alto Networks Cloud NGFW, enhancing security and simplifying network management. (13 reviews) - Users enjoy the **ease of deployment** with Palo Alto Networks Cloud NGFW, streamlining their security setup process. (10 reviews) - Users highlight the **ease of use** of Palo Alto Networks Cloud NGFW, ensuring smooth integration and management. (10 reviews) - Users value the **advanced features** of Palo Alto Networks Cloud NGFW, praising its ease of deployment and security integration. (8 reviews) - Users value the **ease of implementation** of Palo Alto Networks Cloud NGFW, simplifying integration with existing systems. (7 reviews) - Integrations (6 reviews) - Users commend the **robust security features** of Palo Alto's Cloud NGFW, ensuring high protection and reliability. (6 reviews) - Network Connectivity (5 reviews) - Advanced Security (4 reviews) - Easy Setup (4 reviews) **What users dislike:** - Users find the **costs of Palo Alto Networks Cloud NGFW to be expensive** , especially for smaller environments and training. (14 reviews) - Users face **complex configuration** challenges that can complicate deployment and increase costs for Palo Alto Networks Cloud NGFW. (8 reviews) - Users find the **difficult learning curve** of Palo Alto Networks Cloud NGFW challenging before achieving smooth operation. (6 reviews) - Users find the **pricing issues** of Palo Alto's Cloud NGFW to be surprising and challenging due to various add-ons. (4 reviews) - Users find the **complexity** of managing Palo Alto Networks Cloud NGFW challenging, especially for small teams and initial setups. (3 reviews) - Expertise Required (3 reviews) - Users experience **slow performance** with Palo Alto Networks Cloud NGFW, citing latency issues compared to other security options. (3 reviews) - Difficult Installation (2 reviews) - High Resource Usage (2 reviews) - Inadequate Learning Resources (2 reviews) ## Palo Alto Networks Cloud NGFW Reviews ### 1. Almost perfect **Rating:** 4.0/5.0 stars **Reviewed by:** Alex G. | Service Desk Technician, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 28, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Easy to set up and install, very straight forward for the normal corporate worker **What do you dislike about Palo Alto Networks Cloud NGFW?** Sometime it can create conflicts with other VPN applications on a corporate instance **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** It makes super easy to administer security on my company ### 2. Best firewall solution for Enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Shekh A. | Information Technology Team Lead, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 22, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Well there are many things which I really like about this next gen firewall, we have been using PALO ALTO Global Protect VPN for our enterprise and this has made our integration even better, there's a lot that goes in the back end. Securing Company's network and that to adding a firewall layering along with the use of VPN is something it does the best. **What do you dislike about Palo Alto Networks Cloud NGFW?** There isn't much to dislike only if the pricing could've been better and discounts for retaining customers **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** We were earlier facing issue with the integration of firewall with the VPN but after the introduction of this firewall, we integrated into IT Infrastructure the process was smooth and to be honest it, it was easy and the support team helped us at every stage. **Official Response from Ashley Hood:** > Thank you for your fantastic review of Palo Alto Networks Cloud NGFW on G2.com. We're thrilled to hear that our solution has significantly improved your enterprise's network security and VPN integration. It's great to know that Global Protect VPN and our next-gen firewall work seamlessly together to secure your company's network. We appreciate your feedback on pricing and will consider your suggestion about discounts for retaining customers. We're committed to providing value and enhancing our offerings based on customer input. We're delighted that the integration process was smooth and that our support team was helpful at every stage. Your success is our priority, and we're glad to have made a positive impact on your IT infrastructure. Thank you for choosing Palo Alto Networks! ### 3. Cloud NGFW **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 27, 2025 **What do you like best about Palo Alto Networks Cloud NGFW?** Provides comprehensive visibility into network, user, and application traffic **What do you dislike about Palo Alto Networks Cloud NGFW?** Prices is too expensive and not competitive in the market **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Easy security management
Deeper visibility across apps, user activities ### 4. Network operations engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Osman S. | Network Operations Center Engineer, Computer Networking, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 08, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Easy to use, customizable, different layers to apply security **What do you dislike about Palo Alto Networks Cloud NGFW?** Not very popular, you need to use your certificate to market the product **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Apply security at different layers ### 5. Easy and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Christophe R. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 21, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** simple, intuitive management interface, just amazing **What do you dislike about Palo Alto Networks Cloud NGFW?** honestly, it's hard to find a really important review **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** increased speed, review of rules ### 6. Very Good Layer 7 Protection **Rating:** 4.0/5.0 stars **Reviewed by:** Tauhidul K. | Tech II IT Support Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 04, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Performance is pretty good and cloud native experience is also really nice. I also found the centralized management is good. **What do you dislike about Palo Alto Networks Cloud NGFW?** Pricing is super high. Learning Curve is little high. Integration Challenges is little more and limited customization. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** It is giving me managed service, unified security policies and great at detection and blocking threats. ### 7. Good for what it offers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 29, 2025 **What do you like best about Palo Alto Networks Cloud NGFW?** User friendly approach. it provides good analytics. **What do you dislike about Palo Alto Networks Cloud NGFW?** I'll update this when a breach happens.... **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Network security ### 8. Easy to configure and user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 17, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** The integration with AWS and Azure which make the deployment process easier. **What do you dislike about Palo Alto Networks Cloud NGFW?** I didn't notice any issues or problems so nothing for now. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Replacing the standard firewall concept which requires a hardware device. ### 9. Great FW ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 20, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** easy to use, easy to manage, easy to configure and good customer support **What do you dislike about Palo Alto Networks Cloud NGFW?** lots of bugs, a lot of updates and CSV pendings **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** security networking is very good and stable. ### 10. Intuitive in a simple term **Rating:** 4.5/5.0 stars **Reviewed by:** Erick M. | Tecnical Consulting Engineer , Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** The way of how you can configure the policies, much better than other techs **What do you dislike about Palo Alto Networks Cloud NGFW?** The way of how you can review the logs of certain issues **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Restrict and generate some VPNs with other techs ### 11. PA Cloud NGFW **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 22, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** I really like the fact that is simple to use **What do you dislike about Palo Alto Networks Cloud NGFW?** The fact thath is on the cloud, i prefer on premise material **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** The firewall on premise can be turned off by non electrical incoming ### 12. Review of Palo Alto Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 22, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** I liked the easy implementation and the features **What do you dislike about Palo Alto Networks Cloud NGFW?** The management of users and the rights of them **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** The firewall issues that we can have with other fw on premise ### 13. Just heard about it **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 21, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** I think it's one of the most proficient NGFW **What do you dislike about Palo Alto Networks Cloud NGFW?** Nothing, I think it's an amazing tool to use **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** It helps us to close and open any port we want ### 14. Leader in Cybersecurity domain and have all features, also support all the architecture **Rating:** 4.5/5.0 stars **Reviewed by:** Lovkesh B. | Senior Consultant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 19, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Support is good. Stable firewall, have all the features, admin loves to work because east to manage, Supports all the architecture in cloud. **What do you dislike about Palo Alto Networks Cloud NGFW?** Not much. As a technology lover I am not much bother about cost. In terms of much yes it's competitive **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Deployed in hub which inspect North-South and East-West traffic both **Official Response from Ashley Hood:** > Thank you for your positive review of Palo Alto Networks Cloud NGFW on G2.com. We're pleased to hear that you find our firewall stable, feature-rich, and easy to manage, with strong support for all cloud architectures. Your feedback on the support and ease of management is greatly appreciated. We're also glad that our solution effectively inspects both North-South and East-West traffic in your deployment. Thank you for choosing Palo Alto Networks and for sharing your experience! ### 15. Palo alto firewall administration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Cloud based for your VPCs security and traffic filteration **What do you dislike about Palo Alto Networks Cloud NGFW?** GUI response when you make configuration **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** EC2 instances and all VPCs traffic filtering and security ### 16. Excellent product and service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 08, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Ease of use with the product and it's features. **What do you dislike about Palo Alto Networks Cloud NGFW?** I would like for the product to have better training resources. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Malware ### 17. Amazing Firewall, security, sdwan all in one appliance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 19, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** This is one of the most powerful firewalls, it really is up to date with the latest security vulnerabilities, providing real-time hotfixes to any new threat. Furthermore, managing the policies is really easy. Very friendly GUI and amazing support. Also, they are up to date with market demand using the latest key exchange methods for their IPSec connectivities. **What do you dislike about Palo Alto Networks Cloud NGFW?** Mostly Palo Alto is up to date, however Prisma Access can be integrated with PaloAlto Firewall as well. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Securing the cloud environment, protecting the virtual workload. **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're thrilled to hear that you find our firewall powerful, up-to-date with the latest security vulnerabilities, and effective at providing real-time hotfixes. It's great to know that you appreciate the ease of managing policies, our user-friendly GUI, and our support. We're also pleased that our use of the latest key exchange methods for IPSec connectivity meets your needs. We appreciate your feedback regarding Prisma Access integration and will consider it for future improvements. It's wonderful to hear that our solution is effectively securing your cloud environment and protecting your virtual workloads. Thank you for choosing Palo Alto Networks! ### 18. Excellent Firewall for a cloud-native service **Rating:** 4.5/5.0 stars **Reviewed by:** Wander A. | infrastructure and telecommunications manager, Pharmaceuticals, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 23, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** What I like about this tool is its good protection for the cloud, not having to worry about cloud maintenance and, most importantly, good technical support. With a very good support community. **What do you dislike about Palo Alto Networks Cloud NGFW?** the cost of the license. It is comparatively higher. This should be improved to make it more accessible to a wider audience. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** The solutions that this product can provide you are: Improve the results of business processes by improving perimeter security, Improve compliance and risk management by simplifying security. **Official Response from Ashley Hood:** > Thank you for your positive feedback on Palo Alto Networks Cloud NGFW. We're delighted you find our firewall effective for cloud protection and appreciate our hassle-free maintenance and strong technical support. Your comment on the cost is noted, and we're always looking for ways to improve accessibility. We're glad our solution enhances your business processes by improving security and simplifying compliance. Thank you for choosing Palo Alto Networks! ### 19. great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 18, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** logging and report feature is the best, also the routing part the very nice in Palo Alto firewall, and for the banking sector customer is a very highly demanded network security device. **What do you dislike about Palo Alto Networks Cloud NGFW?** customer support needs to be improved. not getting a proper response from the support team. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** its provides us the advanced application visibility and access control using the PA app-id and URL filtering, and it's going to provide the IPS and IDS cloud service. **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're pleased to hear that you find our logging and reporting features, as well as routing capabilities, valuable, especially in the demanding banking sector. We appreciate your feedback on customer support and will work on improving our responsiveness to better serve our customers. It's great to know that our advanced application visibility, access control, and cloud-based IPS and IDS services are benefiting your organization. Thank you for choosing Palo Alto Networks! ### 20. Palo Alto Networks Cloud NGFW **Rating:** 5.0/5.0 stars **Reviewed by:** Volkan Y. | IT Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** I like the best the product is cover the users outsource security threats from public network. **What do you dislike about Palo Alto Networks Cloud NGFW?** Actually, unpleased point about this product that most of the features of this product are requires additional licensing which is not good for cost point of view. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Excellent protection for our network. - BUT - These firewalls are great protection when they are working, just don't try to do anything like setup a simple Active Passive failover for your circuit. ### 21. Great Cloud-Native NGFW for Palo Alto Fans **Rating:** 3.5/5.0 stars **Reviewed by:** Michael P. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 12, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** The ability to have the power and integrity of a Palo Alto NGFW firewall without the complexity of managing PAN VMs and HA in the Cloud is the biggest draw card. **What do you dislike about Palo Alto Networks Cloud NGFW?** Deployment model (Azure Managed OR Panorama Managed) is very limiting - a Hybrid option would be fantastic. Eg; our customer Cloud team would like to configure Security Policy via Azure DevOps, however, the security team simply want the logs to come through Panorama. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Protection of Cloud resources from directly connected branch, enabling deprecation of Data Centre location. **Official Response from Ashley Hood:** > Thank you for sharing your feedback on Palo Alto Networks Cloud NGFW! We're thrilled to hear that you appreciate the power and simplicity it offers. We understand your concerns about the deployment model limitations and will certainly pass this valuable feedback along to our product team. We strive to provide solutions that meet the diverse needs of our customers, and your input helps us improve. If you have any further suggestions or questions, please feel free to reach out. We're here to assist you in optimizing your security policies and configurations. Thank you for choosing Palo Alto Networks to protect your cloud resources! ### 22. Palo Alto Network Cloud - Securing Your Digital Transformation **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham G. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 22, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Palo Alto Network Cloud is seamless integration Cloud services with various cloud platforms. The centralized management console provided by Palo Alto Network simplifies the administration of security policies and allows for better visibility and control over cloud infrastructure. **What do you dislike about Palo Alto Networks Cloud NGFW?** Pricing for Palo Alto Network Cloud services can be high, especially for small or mid-sized businesses. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Palo Alto Network Cloud services provide deep visibility into network traffic, applications, and users, both on-premises and in the cloud, which helps restrict logs from malicious attacks. **Official Response from Ashley Hood:** > Thank you for sharing your feedback on Palo Alto Networks Cloud NGFW. We're thrilled to hear that you appreciate the seamless integration with various cloud platforms and the centralized management console for enhanced security policies. We understand your concerns about pricing, especially for smaller businesses, and we continuously strive to provide value for all our customers. It's great to hear that Palo Alto Networks Cloud NGFW is helping you with deep visibility into network traffic and enhancing security against malicious attacks. If you have any further questions or need assistance with pricing options, please feel free to reach out to us. We're here to help and ensure you get the most out of our services. ### 23. The firewall which has multiple engines to filter traffic. **Rating:** 4.5/5.0 stars **Reviewed by:** Gowhar S. | Network Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** It has simple GUI and at the same time very powerful to do packet inspection They have multiple engines to inspect traffic let's say app id engine to inspect apps etc .They have good documentation almost covering all the issues. **What do you dislike about Palo Alto Networks Cloud NGFW?** These firewall have often have hardware issues example the fan issues **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** It has state of the art technology to deal with different kind of threats and data loss protection ### 24. Lalo Alto Networks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 19, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Secure traffic while crossing trust boundaries (AWS VPCs) **What do you dislike about Palo Alto Networks Cloud NGFW?** Taking longer time to load the page while automating the network config **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Solving preventing bad actors from entering the website ### 25. Palo alto firewall **Rating:** 4.0/5.0 stars **Reviewed by:** Angad S. | Network Security Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 18, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** The thing i liked most is getting a lot better report and detailed info about application **What do you dislike about Palo Alto Networks Cloud NGFW?** Sometimes it becomes a headache reviewing the packet flow **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Palo alto helps us as it is easy to manage and really got excellent review before we purchased...after purchasing and using it provides us great cli and gui to work on. And much more specifics are included when compared to others **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're glad to hear that you appreciate the detailed reports and information about applications that our solution provides. We understand that reviewing packet flow can sometimes be challenging, and we are continuously working on improving this aspect. It's great to know that our firewall is easy to manage and has met your expectations with its excellent CLI and GUI. Thank you for choosing Palo Alto Networks! ### 26. security master-Palo alto NGFW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 19, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** best feature of the palo alto firewall is to prevent the unauthorized download, and proteticing againt the data leakage. **What do you dislike about Palo Alto Networks Cloud NGFW?** in parts of logging and reports need to be improved **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** wildfare funacationality is the best parts in the palo alto in tearms of protect of network against of malware with this we can keep our organization safe. **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're delighted to hear that you value our firewall's ability to prevent unauthorized downloads and protect against data leakage. We appreciate your feedback regarding logging and reports, and we'll work on making improvements in these areas. It's great to know that our WildFire functionality is helping to protect your network against malware, keeping your organization safe. Thank you for choosing Palo Alto Networks! ### 27. Excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 17, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Palo Alto Networks Cloud NGFW?** In my network I have configured external dynamic list to block malicious domain & it's working best and protecting our network. **What do you dislike about Palo Alto Networks Cloud NGFW?** Poor customer services for critical issues from Palo Alto tac **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** We can add extended dynamic list to block malicious domain and ip's. With is we can protect our network from malicious domains. ### 28. URL filtering **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 22, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** URL web filtering is working seamlessly & got proper logs as well. We can generate reports as well to showcase to management. **What do you dislike about Palo Alto Networks Cloud NGFW?** Price is higher than other vendor and TAC support needs to improve **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** URL filtering and antivirus and spyware is working awesome. **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're pleased to hear that our URL web filtering and logging capabilities are meeting your needs and providing valuable reports for management. We appreciate your feedback on pricing and TAC support. Your input is crucial, and we're always working to improve our services and provide better value to our customers. It's great to know that our URL filtering, antivirus, and spyware features are performing well for you. Thank you for choosing Palo Alto Networks! ### 29. most security provider firewall **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 18, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** we can provide limited access for one group over a VPN **What do you dislike about Palo Alto Networks Cloud NGFW?** Facing most of the issues with TAC support **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** in the cloud firewall networking, security, and routing functionality come together with this its helps for the singular and operational interface. **Official Response from Ashley Hood:** > Thank you for your review of Palo Alto Networks Cloud NGFW on G2.com. We're glad to hear that you appreciate the ability to provide limited access for specific groups over a VPN. We understand your concerns with TAC support and are committed to improving our service to better meet your needs. It's great to know that our solution effectively combines networking, security, and routing functionalities, providing a singular operational interface that benefits your organization. Thank you for choosing Palo Alto Networks! ### 30. Infrastructure Engineer with more than 3 years of experience **Rating:** 3.0/5.0 stars **Reviewed by:** Andrew E. | Infrastructure Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 05, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** Palo Alto Networks Cloud NGFW offers a range of security features and integrates seamlessly with leading cloud platforms **What do you dislike about Palo Alto Networks Cloud NGFW?** Palo Alto Networks solutions are often considered premium products, which may lead to higher costs compared to some competitors. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** Cloud Security ### 31. Good for security **Rating:** 4.0/5.0 stars **Reviewed by:** Hitesh J. | Member Of Technical Staff, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Palo Alto Networks Cloud NGFW?** Global enterprises and small businesses alike rely on PA Series firewalls. Palo Alto Networks is committed to providing security-based access that meets industry standards. **What do you dislike about Palo Alto Networks Cloud NGFW?** As of now nothing. Overall rating is good **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** NA ### 32. One of the best, next-generation firewalls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** It has one of best, AI-ML models running to find anomalies present within the network. Pretty, good to find odd behaviour within the network. **What do you dislike about Palo Alto Networks Cloud NGFW?** The detection mechanism requires refinement, since the AI-ML model require a considerate amount of time to be trained for accurate results. **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** It is one of the limited companies, providing firewalls for cloud infrastructures. ### 33. seems to be overly complex and expensive but mostly capable with proper staff **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 16, 2024 **What do you like best about Palo Alto Networks Cloud NGFW?** lots of support if you have the contracts lots of docs and other resources online **What do you dislike about Palo Alto Networks Cloud NGFW?** expensive enterprise stuff features no one uses overly complex needs a staff of competent people to run it **What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you?** it is doing some parts of firewall at the company -- it does not directly benefit me - [View Palo Alto Networks Cloud NGFW pricing details and edition comparison](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-09-25+23%3A31%3A52+-0500&secure%5Bsession_id%5D=fd576650-f799-43d6-8025-8c5762092f17&secure%5Btoken%5D=88f3dbb88a1464da2690b28a30def9750140481ee7506c2b46a90c816a821696&format=llm_user) ## Palo Alto Networks Cloud NGFW Features **Additional Functionality** - Penetration Testing - Alerts/Notifications - Audit Trail - Anti Virus - Vulnerability Scanning - Remote Monitoring & Management - VPN - Behavior Analytics - Reporting/Analytics - Real-Time Notifications - Access Controls/Permissions - SSL Security - Patch Management - Event Logs - Anomaly/Malware Detection - DNS Leak Protection - Third-Party Integrations - Server Monitoring - Real-Time Monitoring - Compliance Management - Network Provisioning - API - Email Alerts - Security Auditing - Intrusion Detection System - Data Visualization - Two-Factor Authentication - Generative AI - Firewalls - AI Copilot - Anti Spam - Threat Response - Activity Monitoring - Risk Alerts - Data Loss Prevention - Single Sign On - Intrusion Prevention System - Secure Login - Policy Management - Activity Dashboard **Administration** - Policy Management - Logging and Reporting - Application Gateway - Concurrent Sessions - Uptime Reporting - Web Traffic Reporting - Compliance Management - Access Management - Incident Management - Audit Management - Remote Monitoring & Management **Agentic AI - Firewall Software** - Autonomous Task Execution - Adaptive Learning - AI/Machine Learning **Functionality** - Virtual Private Network (VPN) - Antivirus - URL Filtering - Availability - IP Filtering - Content Filtering **Monitoring** - Load Balancing - Continuous Analysis - Intrusion Prevention - Intrusion Detection - Intrusion Detection System - Intrusion Prevention System **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Spam Blocker - Alerts/Escalation - Role-Based Permissions - Network Monitoring - Visual Analytics - Customizable Reports - Real-Time Analytics - Reporting & Statistics - Anti Spam - Activity Dashboard - Real-Time Monitoring - Real-Time Notifications - Activity Tracking - Hardware Integration - Summary Reports - Alerts/Notifications - Access Controls/Permissions - Real-Time Data - Server Monitoring - Two-Factor Authentication - Log Access - Reporting/Analytics - Multi-Location - SSL Security - Behavior Tracking - AI Copilot - API - Event Logs - Vulnerability Scanning - Risk Alerts - Single Sign On - Dashboard Creation - Monitoring ## Top Palo Alto Networks Cloud NGFW Alternatives - [Azure Firewall](https://www.g2.com/products/azure-firewall/reviews) - 4.5/5.0 (26 reviews) - [Netgate pfSense](https://www.g2.com/products/netgate-pfsense/reviews) - 4.7/5.0 (318 reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - 4.7/5.0 (821 reviews)