--- title: Palo Alto Networks Cloud NGFW Reviews meta\_title: 'Palo Alto Networks Cloud NGFW Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 142 reviews by the users' company size, role or industry to find out how Palo Alto Networks Cloud NGFW works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 142 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Network Security url: https://www.g2.com/categories/network-security --- # Palo Alto Networks Cloud NGFW Reviews & Product Details Visit Website Palo Alto Networks Cloud NGFW is a fully managed, cloud-native firewall service designed to enhance security, streamline operations, and provide seamless scalability across various cloud environments, including AWS and Microsoft Azure. This solution is specifically tailored to meet the demands of modern digital infrastructures, offering robust protection for applications and data through inline threat prevention, centralized management, and elastic scaling. With Cloud NGFW, organizations can focus on their core activities without the burden of managing complex infrastructure or traditional firewall appliances. The Cloud NGFW service is built on decades of cybersecurity expertise, extending Palo Alto Networks' renowned prevention capabilities into the cloud. It combines deep application awareness with AI-driven threat detection and advanced controls for users, devices, and workloads. This powerful combination enables organizations to identify and neutralize both known and unknown threats, including zero-day exploits, with automated accuracy. The service is backed by an industry-leading 99.99% availability SLA, ensuring that security measures and operational uptime are effectively aligned. Targeted at businesses of all sizes, Cloud NGFW simplifies cloud network security for both security and cloud infrastructure teams. Whether organizations are migrating workloads, managing hybrid or multi-cloud strategies, or developing new applications directly in the cloud, Cloud NGFW ensures consistent security policy enforcement across diverse environments. Its native integration with AWS Firewall Manager and Azure Virtual WAN, along with compatibility with Strata Cloud Manager, provides teams with a centralized view of their security policies, traffic, and potential threats across all deployments. Key features of Cloud NGFW include flexible consumption options such as pay-as-you-go and credit-based licensing, support for burst traffic through dynamic scaling, and tight integration with Palo Alto Networks' advanced Cloud-Delivered Security Services (CDSS). These services, which include Advanced Threat Prevention, Advanced URL Filtering, Advanced DNS Security, and WildFire, offer inline protections without sacrificing performance. This capability allows teams to effectively reduce security risks while minimizing operational complexity. As organizations increasingly adopt cloud technologies and face evolving cyber threats, they often encounter challenges such as tool sprawl, inconsistent policies, and limited visibility. Cloud NGFW addresses these issues by unifying threat prevention and policy control into a single, intuitive service. This integration helps teams eliminate security gaps, reduce misconfigurations, and respond to incidents more swiftly. By empowering organizations to secure their dynamic cloud environments confidently, Cloud NGFW supports scalability as business needs change, simplifies daily operations, and delivers the high-efficacy protection essential for today's digital-first enterprises. * * * Product Website Palo Alto Networks Cloud NGFW Seller [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) Discussions [Palo Alto Networks Cloud NGFW Community](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/discuss) Languages Supported German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Ashley Hood (Cloud Firewalls Product Marketer) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/pricing) ## Palo Alto Networks Cloud NGFW Integrations (6) What do users say about integrations? 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Chief Information Security Officer Mid-Market (51-1000 emp.) 7/17/2026 "Unmatched Visibility and Control with Palo Alto Networks Next-Generation Firewalls" 4.5/5 What do you like best about Palo Alto Networks Cloud NGFW? What I like best about Palo Alto Networks Next-Generation Firewalls is the level of visibility and control they provide. App-ID, User-ID, and Content-ID make it possible to create policies based on applications, users, and risk rather than relying only on ports and IP addresses. I also value the integration of threat prevention, URL filtering, WildFire, and centralized management, which helps security teams detect threats faster and manage policies more consistently. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? What I dislike most about Palo Alto Networks Next-Generation Firewalls is the cost and complexity of licensing, especially when multiple security subscriptions are required. Initial deployment, policy optimization, and major software upgrades can also require significant planning and experienced administrators. Troubleshooting can sometimes be time-consuming, particularly in large environments with complex security policies and integrations Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? Palo Alto Networks Next-Generation Firewalls help us address limited network visibility, unauthorized application usage, advanced threats, malicious web traffic, and inconsistent security policies. By combining application, user, and content-based controls with threat prevention, URL filtering, WildFire, and centralized management, they allow us to detect and block threats more effectively. This benefits us by reducing security risk, simplifying policy management, improving incident investigation, and enabling the security team to respond more quickly to suspicious activity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shawn O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn O.") SO Shawn O. Systems Support Specialists Enterprise (\> 1000 emp.) 7/16/2026 "Amazing Insight and Control with Our Palo Alto Firewall!" 5/5 What do you like best about Palo Alto Networks Cloud NGFW? Our Palo Alto Firewall has been amazing. Since we installed it, we’ve had more insight and control over our network than ever before, and it’s made it much easier to understand what’s happening across the environment. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? The biggest downside for us was getting up to speed on the interface and figuring out how to set up our firewall rules. It took a bit of time to learn, but that’s pretty normal with any new platform you bring into an IT environment. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? The firewall has helped us block more threats more easily than ever before. And if we do run into an issue, the information we can pull from the Palo Alto is very useful for determining the root cause of the incident and resolving the problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dev S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dev S.") DS Dev S. Network Security Engineer Mid-Market (51-1000 emp.) 2/25/2026 "Strong Security with Some Learning Curve" 4.5/5 What do you like best about Palo Alto Networks Cloud NGFW? I like Palo Alto Networks Cloud NGFW because it gives me full control over network traffic and helps me easily see which applications and users are active. The dashboard is simple and provides a lot of information in one place. I also appreciate the threading feature that blocks malware and unwanted traffic quickly, which makes me feel more confident because the protection is stronger and reliable. It makes cloud security easier and gives me peace of mind. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? The initial setup can be a little complex. It takes time to understand all of the options and settings, especially if someone is new to this kind of firewall. The documentation could be clearer. Some advanced features don't have easy guides, so I need to search more or ask my teammates. The pricing can be expensive for smaller teams; for larger companies, it works fine, but for small teams, it feels a bit high. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? I use Palo Alto Networks Cloud NGFW for cloud network security, protecting against threats and unwanted traffic. It improves visibility, simplifies security policy management, and provides strong threat prevention. I feel more confident with its malware blocking and easy management from one place. Review collected by and hosted on G2.com. Show More 7/23/2026 Validated ReviewerSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 7/16/2026 "Rock-Solid Hardware, but Software and Support Feel Bloated and Sales-Driven" 3.5/5 What do you like best about Palo Alto Networks Cloud NGFW? If you have the budget and are willing to commit to their "Platformization" strategy (using them for network, cloud, and SOC), Palo Alto Networks delivers one of the most robust, high-performance security platforms available. That said, if you prefer a "best-of-breed" multi-vendor approach, the premium may be hard to justify given the high costs, added management complexity, and the integration friction you’re likely to run into. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? Palo Alto Networks builds incredibly solid packet-filtering hardware, but their software, support, and modern "AI-driven" cloud consoles often feel rushed, bloated, and optimized for sales pitches rather than the daily grind of network security engineers. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? Palo Alto Networks is the Porsche of cybersecurity. It is incredibly fast, highly engineered, and loaded with cutting-edge tech like Precision AI—but it is expensive to buy, complex to drive, and costly to maintain. If you can afford the premium and commit to their platform, it is the safest bet in modern cybersecurity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Seep V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seep V.") SV Seep V. Performance Marketing Executive Mid-Market (51-1000 emp.) 7/15/2026 "Robust Threat Prevention with Reliable Network Performance" 4/5 What do you like best about Palo Alto Networks Cloud NGFW? The threat prevention capabilities are top-tier. Features like WildFire and the intrusion prevention system (IPS) give us peace of mind when it comes to zero-day threats. The fact that these security profiles run seamlessly without severely degrading our throughput performance is a massive plus. It has significantly improved our network's overall security posture Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? While the threat prevention features are excellent, the licensing structure is very expensive. Having to buy separate licenses for WildFire, URL filtering, and threat prevention quickly adds up and consumes a massive portion of our security budget. It would be much better if these core security features were bundled more affordably Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? The software successfully solves the problem of protecting our network against modern, evasive malware and zero-day ransomware. In the past, legacy firewalls couldn't keep up with encrypted malicious traffic. With Palo Alto, the benefit is clear: our security team spends significantly less time reacting to alerts and dealing with infected endpoints. It gives us a unified, automated defense line that prevents breaches before they can even spread. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Xianghua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xianghua C.") XC Xianghua C. Senior Technical Manager/DevSecOps Enterprise (\> 1000 emp.) 7/14/2026 "Strong visibility and control with a learning curve" 4/5 What do you like best about Palo Alto Networks Cloud NGFW? The strongest part is the combination of App-ID, User-ID, and threat prevention in a single policy framework. It provides detailed visibility into applications and users, and the management experience is consistent across security rules, logging, and investigation. Performance is generally predictable when security profiles are enabled, which makes it suitable for complex enterprise environments. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? The platform has a meaningful learning curve, especially for teams new to application-based policy design. Licensing and subscriptions can be difficult to compare, and upgrades require careful planning because behavior changes may affect existing rules or integrations. Troubleshooting is powerful but sometimes involves moving between multiple views, so simpler guided diagnostics would improve day-to-day operations. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? It helps consolidate network access control, application visibility, threat prevention, and remote-site protection into a common operating model. The main benefit is faster policy review and incident investigation because traffic, users, applications, and security events can be correlated in one place. It also supports more consistent segmentation and reduces the operational risk of relying only on ports and IP addresses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ema B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ema B.") EB Ema B. System Engineer Computer Networking Mid-Market (51-1000 emp.) 7/7/2026 "Intuitive and Powerful Firewall Solution" 5/5 What do you like best about Palo Alto Networks Cloud NGFW? I like the simplicity of use and the friendly graphical interface of Palo Alto Networks Next-Generation Firewalls. It's easy to apply filters and manage traffic logs, which is really handy. The dynamic and software updates are straightforward, so I can keep everything up to date and mitigate vulnerabilities easily. It's really clear how to navigate and find the objects, policies, devices, and objects I need to manage. Overall, it's streamlined and simplifies managing network security. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? I find Palo Alto support challenging, especially when opening TAC cases, as I often have to wait several days to months for updates, and sometimes I encounter inexperienced engineers. Also, the command line interface could be simplified since there are often large commands to type, which are hard to remember. Creating templates and template stacks after the initial setup can be challenging, although mistakes are luckily easy to fix. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? I use Palo Alto Networks Next-Generation Firewalls to protect my network, create granular security rules, and monitor traffic logs. The simple interface and straightforward updates help me manage vulnerabilities. It's easy to use, with intuitive navigation and management of objects, policies, and devices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![JC C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JC C.") JC JC C. Security Operations Manager Enterprise (\> 1000 emp.) 7/17/2026 "Powerful for Secure Hybrid Architecture Design and Troubleshooting" 4.5/5 What do you like best about Palo Alto Networks Cloud NGFW? As a Senior Network and Cloud Security Architect, I specialize in engineering secure, highly available hybrid architectures combining Palo Alto Networks (PAN-OS, Panorama, Prisma Access) and AWS enterprise networking. I act as a technical peer to design scalable traffic flows, troubleshoot complex IPSec/BGP routing anomalies, and audit Infrastructure-as-Code for security and architectural gaps. When analyzing problems, I prioritize a zero-trust, least-privilege approach and will explicitly call out any deployment assumptions we are making. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? Difficult to use. It's been lagging and been sluggish over the past couple months. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? It's providing routing and network monitoring and protection between our cloud infra and on-prem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Noor U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noor U.") NU Noor U. People & Culture | Global Recruiter Mid-Market (51-1000 emp.) 7/17/2026 "Reliable Firewall with Strong Security Features" 4/5 What do you like best about Palo Alto Networks Cloud NGFW? What I like most is the visibility into network traffic and the ability to create granular security policies. The interface is well organized once you’re familiar with it, and features like application-aware filtering and threat prevention help improve security without making management overly complicated. I also appreciate the detailed logging and reporting, which make it easier to investigate security events. Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? The biggest drawback is the learning curve. Initial configuration can be time-consuming, and the licensing model can become costly depending on the features required. Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? It helped us improve network security by providing better visibility into application traffic and making it easier to enforce security policies. The centralized management and detailed logging reduced the time spent investigating potential security issues and gave us more confidence in our overall security posture. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pinkesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinkesh R.") PR Pinkesh R. Network Support Engineer Information Technology and Services Enterprise (\> 1000 emp.) 7/7/2026 "Great IPS and great segmentation" 5/5 What do you like best about Palo Alto Networks Cloud NGFW? What I like most about Palo Alto Networks Next-Generation Firewalls is their strong security capabilities combined with ease of management. Features such as application-aware traffic inspection, user-based policies, intrusion prevention, URL filtering, and threat prevention provide excellent visibility and protection against modern cyber threats. The centralized management interface makes policy administration and monitoring efficient, while the platform is reliable, scalable, and integrates well with other security solutions Review collected by and hosted on G2.com. What do you dislike about Palo Alto Networks Cloud NGFW? While the security capabilities are excellent, the platform can be expensive, especially when additional security subscriptions are required. The initial setup and policy configuration have a learning curve, and managing complex rule sets can become time-consuming in larger environments. Software upgrades also require careful planning to minimize service disruption Review collected by and hosted on G2.com. What problems is Palo Alto Networks Cloud NGFW solving and how is that benefiting you? It ensures security of my network in Novartis. Also provides segmentation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 13 months ### Average Discount 14% [ View More Pricing Information ](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/pricing) Palo Alto Networks Cloud NGFW Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4e2b08dd17397bdc99a5658447cbc589/azure-firewall.jpg "Product Avatar Image") Azure Firewall 4.5/5(31) [ Compare Now ](https://www.g2.com/compare/azure-firewall-vs-palo-alto-networks-cloud-ngfw) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b3109519c061f3739371275d691098a/palo-alto-networks-vm-series-virtual-firewall.png "Product Avatar Image") Palo Alto Networks... 4.3/5(92) [ Compare Now ](https://www.g2.com/compare/palo-alto-networks-cloud-ngfw-vs-palo-alto-networks-vm-series-virtual-firewall) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78b1b52c363e5cd2e421b6545c0c15da/netgate-pfsense.jpg "Product Avatar Image") Netgate pfSense 4.7/5(326) [ Compare Now ](https://www.g2.com/compare/netgate-pfsense-vs-palo-alto-networks-cloud-ngfw) ##### ##### Palo Alto Networks Cloud NGFW Features Administration Policy Management Logging and Reporting Application Gateway Monitoring Load Balancing Continuous Analysis Intrusion Prevention Functionality Virtual Private Network (VPN) Antivirus URL Filtering Generative AI AI Text Summarization [ View More Features ](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/features) ## Top-Rated Alternatives [ ![Azure Firewall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azure Firewall") Azure Firewall 4.5/5(31) ](https://www.g2.com/products/azure-firewall/reviews) [ ![Netgate pfSense](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Netgate pfSense") Netgate pfSense 4.7/5(326) ](https://www.g2.com/products/netgate-pfsense/reviews) [ ![Sophos Firewall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophos Firewall") Sophos Firewall 4.7/5(869) ](https://www.g2.com/products/sophos-firewall/reviews) [ View All Alternatives ](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/competitors/alternatives) ##### Categories on G2 [Firewall Software](https://www.g2.com/categories/firewall-software) ##### Explore More [Which social media listening tools are actually useful for a brand going through a PR crisis and needing to track sentiment in real time?](https://www.g2.com/discussions/which-social-media-listening-tools-are-actually-useful-for-a-brand-going-through-a-pr-crisis-and-needing-to-track-sentiment-in-real-time)[Which supplier risk management app is best for handling third-party risks](https://www.g2.com/discussions/which-supplier-risk-management-app-is-best-for-handling-third-party-risks)[Reliable performance review tools for app developers](https://www.g2.com/discussions/reliable-performance-review-tools-for-app-developers-what-s-helping-your-teams-grow) [What is the best MDM platform for enterprise data integration?](https://www.g2.com/discussions/what-is-the-best-mdm-platform-for-enterprise-data-integration)[What platform offers the best integration with legal research tools?](https://www.g2.com/discussions/what-platform-offers-the-best-integration-with-legal-research-tools)[Pros and Cons Details](https://www.g2.com/products/palo-alto-networks-cloud-ngfw/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)