Ashby Reviews & Product Details

Ashby stands out for bringing a powerful combination of ATS functionality and analytics together in one platform. Its reporting capabilities are a real highlight; you can create highly customized reports without relying on external tools. The UI is clean and intuitive, which makes it easy for hiring managers and recruiters to collaborate smoothly and stay aligned. I also appreciate how flexible the system is, especially when it comes to tailoring pipelines, workflows, and interview processes to fit the way your team works. Review collected by and hosted on G2.com.

While Ashby is very powerful, some of its more advanced features—especially reporting and automation—can take time to learn and use confidently. There’s a bit of a learning curve for new users who aren’t already familiar with data-driven recruiting tools. Also, certain integrations or edge-case customizations may require help from support instead of being fully self-serve. Review collected by and hosted on G2.com.

Ashby stands out as a high-performance, “all-in-one” platform that can replace separate ATS, CRM, and scheduling tools with one streamlined workflow. Its biggest differentiator is its BI-grade analytics, with native, deep-dive reporting on funnel metrics and Quality of Hire that most competitors can’t match. Combined with sophisticated automation and built-in AI for resume summarization, it cuts down on manual work and supports a more structured, data-led recruiting process—making it an excellent fit for scaling teams. Review collected by and hosted on G2.com.

The platform’s biggest strength is also its main drawback: its deep configurability comes with a steep learning curve, and it can feel “over-engineered” when you only have straightforward hiring needs. The UI also tends to be click-heavy, and the nested filtering system may frustrate recruiters who prefer a more traditional Boolean search approach. On top of that, Ashby is a premium investment, with costs that can scale quickly as you add seats or enable advanced sourcing features, which may make it price-prohibitive for smaller teams or for teams that aren’t using the full analytical suite. Review collected by and hosted on G2.com.

You can automate your entire talent acquisition workflow with this tool. The fraud detection and AI features, in particular, have been standout additions, and we get a lot of value from them. We also really like the Kanban board, and our interviewers appreciate the load balancing for interview management.

I want to call out that the Teams onboarding and support staff have been amazing and tremendously helpful. While the product is intuitive, it's also very powerful, so to get the most out of its full functionality, there may be a small learning curve. That said, the team is great about sharing tips and tricks along the way, and their knowledge base is phenomenal if you ever need to self-serve. Review collected by and hosted on G2.com.

We’re currently on the Foundation plan, so we don’t get all the bells and whistles. Since we’re not scaling as fast right now, its still inhibits our process as we could still benefit from some of the efficiencies that are locked behind higher tiers. For example, on the Foundation plan you can only upload one type of offer letter template. If you need a different offer letter that includes a sign-on bonus, you have to remove the original offer letter template and then upload the version with the sign-on bonus instead. Another example is that I need interviewers to sign an NDA through DocuSign, and I’d like it automated so that when you move a candidate to the next round, the NDA is triggered automatically. That automation feature isn’t available on the Foundation plan. Review collected by and hosted on G2.com.

We're quite early on into using Ashby, but this is what we have found so far:

- Very easy to use and intuitive - Hiring Managers find it easy to engage with.

- You can feel it's built by technical people, for technical people. It feels right at home in our studio.

- With other ATSs I reviewed, I wasn't confident they'd scale with us. Ashby's functionality gave me real confidence the system will grow with us.

- Extensive integration options.

- Support has been genuinely outstanding compared to previous systems. Friendly, helpful, and practical - responses are prompt and have continued well beyond the initial onboarding phase. The onboarding itself is lengthy, but straightforward if you follow the documentation step by step. Review collected by and hosted on G2.com.

- Ashby does so much that I feel I might not be making the most of all the integrations and features. Review collected by and hosted on G2.com.

Ashby has been a game changer for my org's recruiting practices and for my day to day as a recruiter. I love all the features and things you can automate. Having Ashby has completely cut out some additional things we had to use to keep everything organized. Review collected by and hosted on G2.com.

There's really nothing I dislike, but I do have some ideas for updates (like putting the candidate location at the top of their profile where their contact info is). Review collected by and hosted on G2.com.

I really like how much time the platform saves me on coordination. The Google Calendar sync is great; it's instant and makes scheduling interviews painless. I can also confidently manage our hiring efforts with external agencies because the access controls and visibility are smooth. Beyond that, the pipeline view is visually the best I’ve used, it's clean, easy to read, and allows for extremely simple, yet effective, candidate tracking and management. Review collected by and hosted on G2.com.

My one small frustration is the learning materials, while the support team is fantastic once you connect with them, the help articles themselves can be a bit much. If I just have a quick question I don't always want to email support, or to dig through the massive knowledge base. The AI bot is getting there with linking to the right place with the answer , but it's not quite there yet. Review collected by and hosted on G2.com.

Ashby has completely transformed our hiring process at Teya, providing the team with much greater visibility into recruitment and helping us identify and address bottlenecks. The reporting feature feels like a standalone product—the insights it offers have been truly eye-opening, revealing valuable information about areas of the business beyond just talent acquisition.

The product support is excellent. Unlike many companies that simply sell you software and move on, the Ashby team is highly knowledgeable, responsive, and always ready with a solution. If they don’t have an answer immediately, they are willing to develop one for you. Review collected by and hosted on G2.com.

For beginners, the platform may feel quite intimidating due to its extensive customisability, which can make certain areas confusing. However, there is a wealth of help material and educational content available online to help users get up to speed. Still, if you are someone who doesn't have much time to dedicate, the learning curve might feel even steeper. Review collected by and hosted on G2.com.

I love how Ashby is my all-in-one tool for everything related to sourcing and recruiting. It's super easy to use and all the integrations with other apps usually work really great. Their support team is very responsive and I use the tool every day. Review collected by and hosted on G2.com.

Sometimes, bugs or feature requests take really long to be implemented but I know they have tons of things on their plate. Review collected by and hosted on G2.com.

- Ashby has a clean user interface that, once you get the hang of it, is easy to navigate and feels intuitive.

- Sourcing tool contained within the system - when I was doing a lot of heavy sourcing in previous roles, I loved that everything was all connected in one system, so you don't have a bunch of clunky copy/pasting etc.

- I think the reminders are helpful and the way candidates move through the system is useful for me when things are moving quickly, much less risk of candidates getting lost in the shuffle/visual reminders of who you need to follow up with.

- Customization of building out the workflows, automation, and feedback forms. It's super easy to customize anything you could want and add in automation to help recruiters who are receiving a high volume of applicants.

- They are always working on their roadmap and adding new features - this is one of the primary reasons as an HR professional I recommend teams not necessarily just use whatever baked in ATS comes with an HRIS or some other software they're using. It's likely that they won't be making updates to it or keeping up with the latest features that make recruiters and candidates' lives easier. Ashby is a leader in the industry and they maintain that by continually building, listening to their customers, and offering great support at, in my opinion, a reasonable price point. Review collected by and hosted on G2.com.

- There is a learning curve to using Ashby most effectively which can be a little challenging for folks to grasp onto. Once you get the hang of it, it makes a lot of sense but I have seen some team members struggle with the structure of how Ashby works when coming from software that is much more "bare bones". I think it's worth getting over the learning curve!

- I have never really got into using the offer letter features that Ashby has because for my purposes, things need tweaked and changed enough where it feels more cumbersome than is worth it, so I usually have just ended up using Docusign, adobe sign, or something similar outside of Ashby to get offer letters processed. Review collected by and hosted on G2.com.

I used Ashby at my previous workplace, so when it was time to implement a new ATS at my new workplace, I had a noticeable bias. I did my due dilligence in demoing other ATS', but none of them compared to my needs as an HR team of one. Ashby has a clean, easy-to-use UI - a very forward-thinking system. I also appreciate the bundle of resources in the knowledge base. I can find answers to all of my questions and haven't been led astray yet. When implementing the system and introducing it to my team, it blended seamlessly with my existing partners such as Google Workspace, Checkr, and Gusto. I couldn't ask for a more efficient system. As a daily user, juggling multiple roles with varying workflows, Ashby allows me to customize each workflow as needed. From the initial sales call through implementation, I've been provided with amazing support, and I really appreciate the Help Center, which features an AI component that helps me quickly identify and solve issues that I may encounter. Review collected by and hosted on G2.com.

I love everything about Ashby. Honestly, it is the best in the market for a small start up. Review collected by and hosted on G2.com.