# Top 10 Akita Alternatives & Competitors **Average Rating:** 3.8/5 **Total Number of Reviews:** 2 Akita is not the only option for Customer Success Software. Explore other competing options and alternatives. Customer Success Software is a widely used technology, and many people are seeking secure, top rated software solutions with surveys, ai text summarization, and ai text generation. Other important factors to consider when researching alternatives to Akita include ease of use and reliability. The best overall Akita alternative is ChurnZero. Other similar apps like Akita are Gainsight Customer Success, ClientSuccess, Totango, and Planhat. Akita alternatives can be found in [Customer Success Software](https://www.g2.com/categories/customer-success) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i). ## Best Paid & Free Alternatives to Akita - [ChurnZero](https://www.g2.com/products/churnzero/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) - [Totango](https://www.g2.com/products/totango/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Vitally](https://www.g2.com/products/vitally/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Aviso](https://www.g2.com/products/aviso/reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) ## Top 10 Alternatives to Akita Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Akita stacks up to the competition, check reviews from current & previous users in industries like Accounting and Computer Software, and find the best product for your business. ### 1. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,601 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs ChurnZero](https://www.g2.com/compare/akita-vs-churnzero) **Compare ChurnZero with other alternatives:** - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [ChurnZero vs ClientSuccess](https://www.g2.com/compare/churnzero-vs-clientsuccess) - [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango) - [ChurnZero vs Planhat](https://www.g2.com/compare/churnzero-vs-planhat) - [ChurnZero vs Vitally](https://www.g2.com/compare/churnzero-vs-vitally) - [ChurnZero vs HubSpot Service Hub](https://www.g2.com/compare/churnzero-vs-hubspot-service-hub) - [ChurnZero vs Aviso](https://www.g2.com/compare/aviso-vs-churnzero) - [ChurnZero vs TeamSupport](https://www.g2.com/compare/churnzero-vs-teamsupport) - [ChurnZero vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-churnzero) ### 2. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,746 Gainsight CS is a complete Customer Success Platform. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Gainsight Customer Success](https://www.g2.com/compare/akita-vs-gainsight-customer-success) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [Gainsight Customer Success vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-gainsight-customer-success) - [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Gainsight Customer Success vs Planhat](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Gainsight Customer Success vs Vitally](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Gainsight Customer Success vs HubSpot Service Hub](https://www.g2.com/compare/gainsight-customer-success-vs-hubspot-service-hub) - [Gainsight Customer Success vs Aviso](https://www.g2.com/compare/aviso-vs-gainsight-customer-success) - [Gainsight Customer Success vs TeamSupport](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [Gainsight Customer Success vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-gainsight-customer-success) ### 3. [ClientSuccess](https://www.g2.com/products/clientsuccess/reviews) By ClientSuccess **Average Rating:** 4.4/5 **Total Reviews:** 424 ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs ClientSuccess](https://www.g2.com/compare/akita-vs-clientsuccess) **Compare ClientSuccess with other alternatives:** - [ClientSuccess vs ChurnZero](https://www.g2.com/compare/churnzero-vs-clientsuccess) - [ClientSuccess vs Gainsight Customer Success](https://www.g2.com/compare/clientsuccess-vs-gainsight-customer-success) - [ClientSuccess vs Totango](https://www.g2.com/compare/clientsuccess-vs-totango) - [ClientSuccess vs Planhat](https://www.g2.com/compare/clientsuccess-vs-planhat) - [ClientSuccess vs Vitally](https://www.g2.com/compare/clientsuccess-vs-vitally) - [ClientSuccess vs HubSpot Service Hub](https://www.g2.com/compare/clientsuccess-vs-hubspot-service-hub) - [ClientSuccess vs Aviso](https://www.g2.com/compare/aviso-vs-clientsuccess) - [ClientSuccess vs TeamSupport](https://www.g2.com/compare/clientsuccess-vs-teamsupport) - [ClientSuccess vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-clientsuccess) ### 4. [Totango](https://www.g2.com/products/totango/reviews) By Totango **Average Rating:** 4.3/5 **Total Reviews:** 1,150 Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Totango](https://www.g2.com/compare/akita-vs-totango) **Compare Totango with other alternatives:** - [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango) - [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango) - [Totango vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-totango) - [Totango vs Planhat](https://www.g2.com/compare/planhat-vs-totango) - [Totango vs Vitally](https://www.g2.com/compare/totango-vs-vitally) - [Totango vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-totango) - [Totango vs Aviso](https://www.g2.com/compare/aviso-vs-totango) - [Totango vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-totango) - [Totango vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-totango) ### 5. [Planhat](https://www.g2.com/products/planhat/reviews) By Planhat **Average Rating:** 4.5/5 **Total Reviews:** 940 Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Planhat](https://www.g2.com/compare/akita-vs-planhat) **Compare Planhat with other alternatives:** - [Planhat vs ChurnZero](https://www.g2.com/compare/churnzero-vs-planhat) - [Planhat vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-planhat) - [Planhat vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-planhat) - [Planhat vs Totango](https://www.g2.com/compare/planhat-vs-totango) - [Planhat vs Vitally](https://www.g2.com/compare/planhat-vs-vitally) - [Planhat vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-planhat) - [Planhat vs Aviso](https://www.g2.com/compare/aviso-vs-planhat) - [Planhat vs TeamSupport](https://www.g2.com/compare/planhat-vs-teamsupport) - [Planhat vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-planhat) ### 6. [Vitally](https://www.g2.com/products/vitally/reviews) By Vitally **Average Rating:** 4.5/5 **Total Reviews:** 701 Vitally helps your B2B company ensure the right customers continuously use your product in the right way. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Vitally](https://www.g2.com/compare/akita-vs-vitally) **Compare Vitally with other alternatives:** - [Vitally vs ChurnZero](https://www.g2.com/compare/churnzero-vs-vitally) - [Vitally vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-vitally) - [Vitally vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-vitally) - [Vitally vs Totango](https://www.g2.com/compare/totango-vs-vitally) - [Vitally vs Planhat](https://www.g2.com/compare/planhat-vs-vitally) - [Vitally vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-vitally) - [Vitally vs Aviso](https://www.g2.com/compare/aviso-vs-vitally) - [Vitally vs TeamSupport](https://www.g2.com/compare/teamsupport-vs-vitally) - [Vitally vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-vitally) ### 7. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,915 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs HubSpot Service Hub](https://www.g2.com/compare/akita-vs-hubspot-service-hub) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs ChurnZero](https://www.g2.com/compare/churnzero-vs-hubspot-service-hub) - [HubSpot Service Hub vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-hubspot-service-hub) - [HubSpot Service Hub vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-hubspot-service-hub) - [HubSpot Service Hub vs Totango](https://www.g2.com/compare/hubspot-service-hub-vs-totango) - [HubSpot Service Hub vs Planhat](https://www.g2.com/compare/hubspot-service-hub-vs-planhat) - [HubSpot Service Hub vs Vitally](https://www.g2.com/compare/hubspot-service-hub-vs-vitally) - [HubSpot Service Hub vs Aviso](https://www.g2.com/compare/aviso-vs-hubspot-service-hub) - [HubSpot Service Hub vs TeamSupport](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport) - [HubSpot Service Hub vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-hubspot-service-hub) ### 8. [Aviso](https://www.g2.com/products/aviso/reviews) By Aviso, Inc. **Average Rating:** 4.3/5 **Total Reviews:** 982 Aviso helps sales teams close more deals and forecast more accurately with highly accurate AI-powered WinScores and actionable Opportunity Insights. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Aviso](https://www.g2.com/compare/akita-vs-aviso) **Compare Aviso with other alternatives:** - [Aviso vs ChurnZero](https://www.g2.com/compare/aviso-vs-churnzero) - [Aviso vs Gainsight Customer Success](https://www.g2.com/compare/aviso-vs-gainsight-customer-success) - [Aviso vs ClientSuccess](https://www.g2.com/compare/aviso-vs-clientsuccess) - [Aviso vs Totango](https://www.g2.com/compare/aviso-vs-totango) - [Aviso vs Planhat](https://www.g2.com/compare/aviso-vs-planhat) - [Aviso vs Vitally](https://www.g2.com/compare/aviso-vs-vitally) - [Aviso vs HubSpot Service Hub](https://www.g2.com/compare/aviso-vs-hubspot-service-hub) - [Aviso vs TeamSupport](https://www.g2.com/compare/aviso-vs-teamsupport) - [Aviso vs Certinia PS Cloud](https://www.g2.com/compare/aviso-vs-certinia-ps-cloud) ### 9. [TeamSupport](https://www.g2.com/products/teamsupport/reviews) By TeamSupport **Average Rating:** 4.4/5 **Total Reviews:** 891 TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs TeamSupport](https://www.g2.com/compare/akita-vs-teamsupport) **Compare TeamSupport with other alternatives:** - [TeamSupport vs ChurnZero](https://www.g2.com/compare/churnzero-vs-teamsupport) - [TeamSupport vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-teamsupport) - [TeamSupport vs ClientSuccess](https://www.g2.com/compare/clientsuccess-vs-teamsupport) - [TeamSupport vs Totango](https://www.g2.com/compare/teamsupport-vs-totango) - [TeamSupport vs Planhat](https://www.g2.com/compare/planhat-vs-teamsupport) - [TeamSupport vs Vitally](https://www.g2.com/compare/teamsupport-vs-vitally) - [TeamSupport vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-teamsupport) - [TeamSupport vs Aviso](https://www.g2.com/compare/aviso-vs-teamsupport) - [TeamSupport vs Certinia PS Cloud](https://www.g2.com/compare/certinia-ps-cloud-vs-teamsupport) ### 10. [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) By Certinia **Average Rating:** 4.3/5 **Total Reviews:** 673 Certinia Professional Services (PS) Cloud is the world’s only AI-first Services Engine native to Salesforce. By providing a single, high-fidelity system of record where sales, delivery, and finance share one context, Certinia provides the "Deterministic Scaffolding" for AI to act as an Autonomous Operator rather than just a scribe. Eliminate the "Context Gap": Unlike disconnected point solutions that create a "Franken-stack,"PS Cloud is native to Salesforce. This eliminates the Context Gap, giving our AI (Veda) full visibility into customer, project, and financial data to drive Hard-ROI without manual syncing. Shift from Scribe to Operator: Move beyond simple summarization to "Digital Worker Orchestration". Veda Specialist Agents handle the "administrative plumbing", extracting RAID items and reallocating resources, to move your team from "Data Janitors" to Outcome Orchestrators. • Optimize with Global Orchestration: Close utilization gaps and accelerate velocity by shrinking the "dead zone" between sales and delivery. Use intelligent resource matching to ensure the right talent is always on the right project, driving a 20% increase in global utilization. • Automate Auditable "Services Math": Replace probabilistic guessing with Deterministic Logic. Handle complex value- and outcome-based pricing with a hardened financial engine that ensures 100% auditable revenue recognition and minimizes forecast variance. • Escape the "Maintenance Spiral": Stop wasting 80% of your budget on brittle integrations. By unifying operations on one platform, you eliminate the " Manual Tax," allowing you to reallocate resources away from maintenance and toward AI-driven innovation. • Turn Intelligence into Action: Veda moves your organization from "AI curiosity" to strategic financial intelligence. Embedded analytics surface risks and predict performance with certainty, ensuring every project remains a profitable engine for the business. Categories in common with Akita: [Customer Success](https://www.g2.com/categories/customer-success) **Compare:** [Akita vs Certinia PS Cloud](https://www.g2.com/compare/akita-vs-certinia-ps-cloud) **Compare Certinia PS Cloud with other alternatives:** - [Certinia PS Cloud vs ChurnZero](https://www.g2.com/compare/certinia-ps-cloud-vs-churnzero) - [Certinia PS Cloud vs Gainsight Customer Success](https://www.g2.com/compare/certinia-ps-cloud-vs-gainsight-customer-success) - [Certinia PS Cloud vs ClientSuccess](https://www.g2.com/compare/certinia-ps-cloud-vs-clientsuccess) - [Certinia PS Cloud vs Totango](https://www.g2.com/compare/certinia-ps-cloud-vs-totango) - [Certinia PS Cloud vs Planhat](https://www.g2.com/compare/certinia-ps-cloud-vs-planhat) - [Certinia PS Cloud vs Vitally](https://www.g2.com/compare/certinia-ps-cloud-vs-vitally) - [Certinia PS Cloud vs HubSpot Service Hub](https://www.g2.com/compare/certinia-ps-cloud-vs-hubspot-service-hub) - [Certinia PS Cloud vs Aviso](https://www.g2.com/compare/aviso-vs-certinia-ps-cloud) - [Certinia PS Cloud vs TeamSupport](https://www.g2.com/compare/certinia-ps-cloud-vs-teamsupport) ## Explore Articles - [What is the best platform for tracking website performance metrics?](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-website-performance-metrics) - [Top tools for mapping and tracking personal data](https://www.g2.com/discussions/what-are-the-top-tools-for-mapping-and-tracking-personal-data) - [Which financial fraud prevention solutions minimize false positives that overwhelm analyst teams?](https://www.g2.com/discussions/which-financial-fraud-prevention-solutions-minimize-false-positives-that-overwhelm-analyst-teams) - [What are the top endpoint security services that provide actionable intelligence about threat actors without generating alert fatigue?](https://www.g2.com/discussions/what-are-the-top-endpoint-security-services-that-provide-actionable-intelligence-about-threat-actors-without-generating-alert-fatigue ) - [What tool integrates influencer targeting with campaign analytics?](https://www.g2.com/discussions/what-tool-integrates-influencer-targeting-with-campaign-analytics) - [Best scheduling software with automated reminders](https://www.g2.com/discussions/best-scheduling-software-with-automated-reminders) ## Spotlight Categories - [Virtual Data Room Software](https://www.g2.com/categories/virtual-data-room-vdr) - [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics) - [CRM Software](https://www.g2.com/categories/crm)