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Adobe Acrobat Sign Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Adobe Acrobat Sign, enabling quick and organized document signing from anywhere. (82 mentions)
Users value the integration with other Adobe software, enabling a seamless document workflow and efficient signature management. (75 mentions)
Users rave about the easy setup of Adobe Acrobat Sign, which allows for quick document signing and tracking. (46 mentions)
Users appreciate the easy document tracking and streamlined signing process with Adobe Acrobat Sign, enhancing workflow efficiency. (45 mentions)
Users appreciate the ease of tracking signatures with Adobe Acrobat Sign, streamlining the signing process significantly. (42 mentions)
Users find the pricing for Adobe Acrobat Sign to be too high, especially for smaller teams needing more features. (24 mentions)
Users report a steep learning curve for advanced features and complex setup, affecting usability and productivity. (16 mentions)
Users face signature process challenges, including difficulties in reaccessing documents and confusion with the 'Continue' step. (16 mentions)
Users find the Adobe Acrobat Sign's interface to be not intuitive, leading to a cumbersome experience, especially on mobile. (14 mentions)
Users find Adobe Acrobat Sign not user-friendly, leading to confusion and complications during the signing process. (13 mentions)

5 Pros or Advantages of Adobe Acrobat Sign

5 Cons or Disadvantages of Adobe Acrobat Sign

Alexis V.
AV
Alexis V.
Developer & Data Analyst
Computer Software
Small-Business (50 or fewer emp.)
"Incredibly Easy E-Signatures That Save Our Team Time"
5/5
What do you like best about Adobe Acrobat Sign?

What I like best about Adobe Acrobat Sign is how incredibly easy it is to send documents for signature. It saves our team a lot of time because clients can sign agreements instantly from any device without needing to print anything out. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

The pricing and subscription models can be quite expensive, especially for smaller businesses or individuals who only need to use it occasionally. It would be better if they offered more flexible, budget-friendly tiers. Review collected by and hosted on G2.com.

Praveen M.
PM
Praveen M.
Associate Data Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Clean UI, Smooth Signing, and Seamless PDF Workflow Integration"
4.5/5
What do you like best about Adobe Acrobat Sign?

What I like best about Adobe Acrobat Sign is it clean UI and smooth document signing experience. It integrates well with PDF workflows and other business tools, which make managing approvals much easier. The platform performs reliably, onboarding is straightforward, and it saves a lot of time compared to manual signing to manual signing processes. The automation and smart document features also improve overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

One thing I like about Adobe Acrobat Sign is that some advanced features and integrations can feel expensive for smaller teams. The UI is generally good, but certain settings and workflows can take time to navigate at first. I'd also like to see more flexibility and smarter AI-driven automation for document handling and approvals. Review collected by and hosted on G2.com.

IA
Imadah A.
Information Technology Assistant 1
Internet
Mid-Market (51-1000 emp.)
"Streamlined Document Signing with Adobe Acrobat Sign"
4.5/5
What do you like best about Adobe Acrobat Sign?

I really like how Adobe Acrobat Sign fully integrates into the Adobe ecosystem. Since I already use Acrobat for editing PDFs, transitioning to the signing features feels seamless and like a natural extension of my workflow. There's no need to jump between different apps or worry about file compatibility because everything is under one platform, making the process much smoother. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

The administrative dashboard can feel overwhelming at first. There are so many configuration options that if you're trying to do something simple, you might find yourself clicking through more menus than necessary. It is powerful, but it definitely requires a bit of a getting-to-know-you phase for new users. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Fraud-Proof Document Signing, Easy Setup"
5/5
What do you like best about Adobe Acrobat Sign?

I like the ease of use of Adobe Acrobat Sign, making the process for getting signatures as simple as knowing a person's email address and their role designation for the document to be signed. I also appreciate the audit trails provided with each signed document, which effectively make signatures fraud proof. It's extremely difficult to duplicate IP addresses and other technical details included in these audit trails. Moreover, I find the initial setup extremely easy since it's a software as a service, allowing for a simple download and run process. I switched to Adobe Acrobat Sign due to its better interface and perceived better reliability compared to my previous service. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

On occasion, there are sometimes discrepancies in the signature fields placed over certain forms, where they would normally appear in a traditional wet ink signed document. In addition, rarely, the program does crash. Review collected by and hosted on G2.com.

WA
Waheedah A.
Customer Service Reps
Environmental Services
Mid-Market (51-1000 emp.)
"Adobe Acrobat Sign Simplifies Signing and Speeds Up Deals with OneDrive Integration"
5/5
What do you like best about Adobe Acrobat Sign?

Adobe Acrobat Sign help to simplify document signing, business document approval and managing contract lifecycle with feature to sent notification for dateline and due date. With easy implementation on desktop and mobile usage, I can draft an invoice on the spot when meeting with customer and sent to them immediately, business deal is faster using this method.

The best part is, Adobe Acrobat Sign's integration option with cloud storage provider like OneDrive is improving my file storage and management, I can start editing PDF document on desktop, then continues the task from my smartphone at home. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

There is only one thing that I dislike with Adobe Acrobat Sign, when customer is mistakenly sign the document, the undo button isn't responding and can't clear the mistake. They have to reopen the document back and restart the process, which taking more time to complete Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple, Secure Signing with Time-Saving Integrations"
4/5
What do you like best about Adobe Acrobat Sign?

What I like most about Adobe Acrobat Sign is how simple it makes the entire signing process. It’s user-friendly and reliable, and it lets me send, sign, and track documents quickly without any hassle. I also appreciate the integrations with other tools, along with the secure, professional workflow, because they save time and make document management feel much more efficient overall. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

What I dislike about Adobe Acrobat Sign is that some of the more advanced features can feel unnecessarily complicated to set up at first, and the pricing may be higher than some alternatives. From time to time, the interface also feels a bit cluttered, especially when I’m managing multiple documents or workflows at once. Review collected by and hosted on G2.com.

MN
Marcio N.
Assistant IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast, Hassle-Free Digital Signing with Microsoft 365 Integration"
5/5
What do you like best about Adobe Acrobat Sign?

Adobe Acrobat Sign improves how we manage our business approval and contract signing into digital form, it is becoming easy because we only need our phone to sign the document and no other special devices needed. Integration with Microsoft 365 document format make the signing process hassle-free, we don't to convert it to PDF first before signing the document and only convert it to PDF after putting the sign, its not only skipping one steps but also save the time by going paperless by not printing the document into hardcopy. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

Need a new improved dashboard interface that is more interactive and intuitive to pair with the AI assistant features like document summarizer that take-out key point of the contract and detect mistakes on figures or numbers on the contract. Review collected by and hosted on G2.com.

Rahul s.
RS
Rahul s.
Assistant Manager OTC
Enterprise (> 1000 emp.)
"Smooth Signatures, Needs Better Cloud Integration"
5/5
What do you like best about Adobe Acrobat Sign?

I use Adobe Acrobat Sign to digitally sign documents and agreements with clients. I love how it makes tracking signatures across documents so easy. The ease of signing documents, along with the time stamps and verified signature stamps, is a big plus for me. I appreciate the option to create customized signatures and initials, which is enhanced by design improvements. This feature helps me differentiate between different document types. I also find it really convenient that I can type, draw, or upload a signature. The ability to track signatures easily and save locked files after signing is complete is another aspect I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

The integration with other cloud storage services could be better. As it only gets stored on Acrobat drive and needs to be moved manually. When saving a read-only copy of the file it does not get saved locally or on a local server. It only saves on acrobat server which is inconvenient. Review collected by and hosted on G2.com.

Rutuja  J.
RJ
Rutuja J.
Article Extraction Executive
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Enhances Document Workflow with Seamless Digital Signing"
5/5
What do you like best about Adobe Acrobat Sign?

I use Adobe Acrobat Sign to send and sign documents electronically, which makes the approval process faster and paperless. I appreciate its user-friendly interface and the ability to track document status in real time. The secure digital signing and seamless document management are fantastic. I love the convenience of accessing and signing documents from anywhere, and it saves time by simplifying approvals and reducing manual effort. Its features like real-time tracking, secure digital signatures, and easy document sharing help me complete approvals faster, reduce errors, and avoid manual paperwork, making the signing process more efficient and reliable. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

The pricing feels high for small teams, and some useful features are locked behind higher plans. Review collected by and hosted on G2.com.

Fernando F.
FF
Fernando F.
CEO / Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Document Signing with Ease"
5/5
What do you like best about Adobe Acrobat Sign?

I like that I can quickly send a PDF document out for signatures and track its progress. Adobe Acrobat Sign gets signatures on documents faster than I could get it done in person, tracks the signature process and validation, and stores copies of all signed documents for me. It makes it valuable for me because I can get approval signatures fast and track who has signed and when, and if there is a delay, address it right away. The initial setup was very easy. We signed up and started using it from within Adobe Acrobat. Review collected by and hosted on G2.com.

What do you dislike about Adobe Acrobat Sign?

There is nothing I dislike about Adobe Acrobat Sign. Review collected by and hosted on G2.com.