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Zoho Campaigns

By Zoho

4.3 out of 5 stars

How would you rate your experience with Zoho Campaigns?

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Zoho Campaigns Reviews & Product Details

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Pricing

Pricing provided by Zoho Campaigns.

Forever free

Free

Pay-as-you-go

Starting at $14.00

Zoho Campaigns Integrations

(4)
Integration information sourced from real user reviews.

Zoho Campaigns Media

Zoho Campaigns Demo - Dashboard.png
Get a detailed picture of your email marketing with our simple, yet effective dashboard.
Zoho Campaigns Demo - Reports and analytics.png
Gauge your campaigns' performance with real-time data. Study how your users engage with your campaigns and improve your future strategies.
Zoho Campaigns Demo - Drag-and-drop email automation workflows.png
Visualize different email strategies and bring them to life in a jiffy using our drag-and-drop workflows.
Zoho Campaigns Demo - Pre-designed email workflow templates.png
You can either build an email workflow journey on your own or pick one from our pre-designed templates and customize it according to your convenience.
Zoho Campaigns Demo - Template editor.png
Craft and customize your content with ease using our image editor that comes with a drag-and-drop interface.
Zoho Campaigns Demo - Campaign management.png
Stay on top of your account by defining how others can access it.
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Zoho Campaigns Reviews (1,012)

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Reviews

Zoho Campaigns Reviews (1,012)

View 2 Video Reviews
4.3
1,012 reviews

Pros & Cons

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Vidit J.
VJ
Managing Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Effortless Email Marketing Made Affordable and Simple"
What do you like best about Zoho Campaigns?

What I like about the Zoho Campaigns is how simple and easy to use it is for email marketing. It only focuses on the actual needs like creating emails, managing contact list, sending mails & tracking them without any unnecessary fancy or advance features.

The most helpful thing in Zoho Campaigns is how quickly I can launch my marketing campaign, Its drag & drop email editor and ready to use templates makes it possible to create and send emails in very short span of time.

Upsides of Zoho Campaigns is its very budget friendly & affordable compared to other marketing tools which makes it a good option for small as well as growing businesses.

Beginner friendly interface, we don't need any deep technical knowledge to use the platform, Most of its features are self explanatory which makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Overall its a good platform but some of its feature feels very basic compared to more advanced email marketing tools, So sometime user may find limitations when trying to build complex campaigns.

The least helpful part is the limited design flexibility in the email editor. The drag and drop builder is easy to use, but can feel limited if we want more customized design.

Some times UI can feel slow especially when working on larger contact list. Review collected by and hosted on G2.com.

SP
Customer Success
Mid-Market (51-1000 emp.)
"Easy-to-Use Tool for Managing Email Campaigns"
What do you like best about Zoho Campaigns?

What I like best about Zoho Campaigns is how easy it is to create and send out email campaigns without needing a lot of technical knowledge. The templates are simple to use, the interface is clean, and I can set things up pretty quickly. I also like being able to track opens and clicks so I know what’s working. Overall, it makes email communication a lot more straightforward. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Nothing as such, but the UI feels a little outdated compared to other tools. Review collected by and hosted on G2.com.

Shubham P.
SP
Manager, Digital Infrastructure
Information Technology and Services
Mid-Market (51-1000 emp.)
"Affordable, Professional-Grade Email Marketing for Budget-Conscious Teams"
What do you like best about Zoho Campaigns?

Affordability is a big plus. Compared to many other email marketing platforms, Zoho Campaigns feels accessible for institutions like ours that need professional-grade tools but have to be conscious about costs. It delivers all the essentials — templates, list segmentation, basic automation, and analytics — at a fraction of the price of some better-known competitors. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

The template editor, while serviceable, sometimes feels dated and inflexible. Creating emails that match our branding perfectly can be a bit frustrating, and the customization options don’t always feel as smooth or modern as we’d like. Similarly, while the analytics dashboard covers the basics, it doesn’t offer the level of depth or visual insight that would help us fully understand audience behaviour or measure long-term engagement. For example, it’s difficult to connect campaign results directly with enrolment or donation outcomes without exporting data to another tool. Review collected by and hosted on G2.com.

Nakula P.
NP
Sales Manager
Mid-Market (51-1000 emp.)
"Effortless Campaign Management with Minor Hiccups"
What do you like best about Zoho Campaigns?

I use Zoho Campaigns to send emails and promotions to customers easily and track results. It saves time by sending bulk emails at once and helps manage contacts without confusion. I like that it is easy to use. Creating emails, managing contacts, and sending campaigns does not take much time, even for beginners or professionals. I mostly use email templates and contact management. They make it easy to create emails fast and keep everything organized without much effort. I also use Zoho Campaigns with other Zoho tools like Zoho CRM, which helps me manage contacts and send campaigns more easily from one place. Zoho Campaigns is simpler and easier to use than Adobe Campaign. The initial setup was too easy, and I would recommend all beginners to use it. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

Sometimes it feels a bit slow and the design options are limited. I think it could be faster and give more flexibility while editing emails. The design section should have more templates and easier drag-and-drop options so I can customize emails without much effort. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business (50 or fewer emp.)
"Budget friendly & easy to use"
What do you like best about Zoho Campaigns?

user-friendly interface made it very easy to use Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

It's a pain to get reports because you need a different download for every metric like 'sent' or 'delivered. Review collected by and hosted on G2.com.

divyansh s.
DS
"Efficient Campaign Management with Easy CRM Integration"
What do you like best about Zoho Campaigns?

I feel the integration of Zoho Campaigns with Zoho CRM and other apps like G Suite really helps us to sync the data and automate the tasks however we want. I would say it was fairly easy to set up. The problem of flows were well defined and we didn't really come across any major disruptions or hiccups. We got a fair amount of support from the Zoho team as well. Mostly from the perspective that it is easy to set up and easy to use, and I would say as a new user, it doesn't really overwhelm you. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I feel that primarily, Zoho Campaigns needs to be improved from a user experience perspective. I would say the A/B testing, where we test different email versions to see which one performs best, could use more enhancements. Review collected by and hosted on G2.com.

CD
"Streamlined Newsletter Campaigns with Room for Improvement"
What do you like best about Zoho Campaigns?

I like that Zoho Campaigns is a free platform initially, which allows me to utilize its features without any initial investment and, impressively, without any watermarks that might compromise the professionalism of my content. The simple and minimalist design is something I truly appreciate as it ensures a user-friendly experience, which is vital for efficiency and ease of use. The easy setup experience when transitioning from another service like HubSpot was a significant benefit, making the switch hassle-free. This simplicity in the initial steps of using Zoho Campaigns reflects the thoughtful design and execution behind the platform. Overall, Zoho Campaigns serves as a robust solution for sending newsletters on a weekly basis, matching my needs effectively. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I find the editor in Zoho Campaigns could be improved significantly. After inputting the HTML code, there is no preview available, which makes it difficult to verify how the email will actually appear to recipients. This lack of a preview feature can lead to issues with formatting and design, requiring additional steps and tools to ensure emails look as intended before sending. Review collected by and hosted on G2.com.

Nagendra G.
NG
Administrative Manager
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great Value for Small Businesses, Especially with Zoho CRM Integration"
What do you like best about Zoho Campaigns?

It's a good choice for small and mid-sized businesses because it does a lot for the price. if you're already using Zoho CRM, Zoho Campaigns works well with it, so syncing stuff is simple. The way it looks and how things work are easy to get the hang of, mainly if you're doing basic newsletters. It has what you need: ways to sort your contacts, manage lists, plan when campaigns go out, look at stats, use premade designs, and automate some things. So, if you don't need anything too fancy, like really complicated customer paths, Zoho Campaigns is a great option. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

People say that emails sometimes go to spam or bounce if you're not careful with your domain, authentication, and list cleaning. For really tricky marketing automation with complex workflows, dynamic stuff, and multi-step plans, a lot of people think Zoho Campaigns isn't as good as the top-tier programs. Some users think the email template editor isn't very flexible, doesn't have many design options, and can be a pain, especially for mobile layouts or custom designs. The Zoho-to-Zoho hookup is good, but if you're using a bunch of different outside tools, you might think the number or depth of hookups isn't as good as what some of the specialists offer. Some reviews say the interface looks old or clumsy, setting it up at first is hard, and support could be slower for technical problems. For campaign attribution, multi-channel ROI, and dynamic dashboards you might find some limits. Review collected by and hosted on G2.com.

Vijay C.
VC
Sr.Software engineer
Enterprise (> 1000 emp.)
"A Nimble Email Marketing Tool with Room to Grow"
What do you like best about Zoho Campaigns?

Creating responsive emails is simple, even for those without a design background. The platform also provides both pre-built and customizable workflows for tasks like welcome emails, follow-ups, and re-engagement. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

When compared to competitors such as Mailchimp or ActiveCampaign, I find the template library to be rather limited. Although handling basic tasks is straightforward, it does require some time to fully grasp the automation features and integrations. Review collected by and hosted on G2.com.

Bala T.
BT
"Great Onboarding, Needs Better Automation"
What do you like best about Zoho Campaigns?

I really like that Zoho Campaigns solves my main concern by ensuring users do not receive emails as 'spam' thanks to its authenticity. It's easy to adapt to and has a quick onboarding process, needing only one Zoho account. I find it very easy to select user groups for sending emails, and the integration with the Zoho Suite is a plus. The initial setup was very easy, with an easy UX, great design, and authentic setup. Review collected by and hosted on G2.com.

What do you dislike about Zoho Campaigns?

I find Zoho Campaigns has limited automation and personalization options. We can send emails, but its competitors like Salesforce do a good job on these two. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoho Campaigns.

Forever free

Free

Pay-as-you-go

Starting at $14.00

Standard

Starting at $3.00
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Zoho Campaigns Features
Data Import & Export Tools
Integration APIs
Breadth of Partner Applications
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
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Zoho Campaigns
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