Delivery rates seems strong, price for high volume of sends is on the cheaper end of the market.
The more features I use, the more frustrated I get.
The product architecture terrible, clunky and inefficient. The template editor is so bad that I have to use a different tool (BEE) and import HTML.
All the features feel like after-thoughts - I have to set campaigns to be either "Regular" or "Advanced" - why not have A/B testing as standard for all types of campaigns?
The integration with the rest of the Zoho Suite is clunky at best.
The webforms are a pain.
The automation is not intuitive and very clunky, cannot make changes after publishing!
Avoid if possible!
Sending emails at relatively low costs.