I did not like anything honestly. All their features are bare minimum. Review collected by and hosted on G2.com.

Everything, from UI, to responsiveness, the Builder which was the hardest and most frustrating thing I have ever experienced in any platform. It's so clunky and unresponsive, it's bugged, it has so many errors and just does not integrate well with Outlook... So many mistakes and so little user-friendly and so little freedom or modules to actually build something nice. Not good modules or features like saving specific layouts, or visuals, no asset and gallery management, it gets slow. Just terrible. Review collected by and hosted on G2.com.

it makes email marketing easy to manage for a marketing and tech development agency like HeyBlynk. The templates, automation, audience segmentation, and campaign reports help us run cleaner email campaigns for clients without too much manual work. It is especially useful for keeping outreach organized and tracking what is actually working.

It is very very affordable as compare to any other platform out there. Review collected by and hosted on G2.com.

the interface can feel confusing at times. Since Zoho has so many products and connected options, it is easy to get lost between menus, settings, integrations, and campaign tools. For a marketing and tech development agency like HeyBlynk, the features are useful, but the overall UI could be simpler and more focused for faster campaign setup. Review collected by and hosted on G2.com.

it gives me all the important email marketing features in one place without feeling too expensive. I can manage contacts, create email campaigns, set up basic automations, and track performance like opens, clicks, and unsubscribes.

I also like that it connects well with other Zoho tools. Review collected by and hosted on G2.com.

the interface can feel a bit complicated at first. Some settings are not very easy to find, and it takes time to understand how lists, segments, workflows, and templates all work together.

The email editor is useful, but it doesn’t always feel as smooth or modern as some other email marketing tools. Sometimes small formatting changes take more effort than expected Review collected by and hosted on G2.com.

One of the best email campaign alternatives for staying in touch with your customers and potential clients. The reporting section is amazing—you can track every stage of a campaign. It’s easy to use and easy to understand. You can integrate it with Zoho CRM and other Zoho apps. Overall, it offers great value for the tool. Customer support is also very good, and you can find a Zoho Partner if you need additional assistance, although ZohoCorp’s support department is usually great on its own. Review collected by and hosted on G2.com.

Maybe the interface could use a bit of an update. Also, every email campaign needs to be approved, and sometimes it takes a couple of minutes to get the green light before I can send it. Review collected by and hosted on G2.com.

I really like Zoho Campaigns for its low cost, which is very affordable according to Indian rupees. It's a good platform for email marketing that helps me share a large number of SMSes and emails with my clients and leads efficiently. The drag and drop editor is the best part for me when it comes to creating emails, and the inbuilt templates, like the professional newsletter, make it easy to get started without coding. I just add features and branding, and everything is in place. The marketing automation features are quite professional, allowing me to send automatic bulk emails like sign-up greetings or thank you messages after purchases, again, all at a very low cost. Review collected by and hosted on G2.com.

I think the initial UI should be much more user-friendly. Right now, I was having some struggle to get what exactly where the particular functions are. It's a lot messy. Review collected by and hosted on G2.com.

I appreciate Zoho Campaigns because it eliminates manual email list management, which can be a hassle, and provides useful metrics that help in evaluating email campaign performance. I like the API integrations and workflow automation a lot. These features can save a team from having to build a custom email infrastructure, freeing up time and resources. By directly connecting a product database via API, Zoho Campaigns handles workflows efficiently. The setup process was straightforward, which made the transition to using the platform smooth for my team. Review collected by and hosted on G2.com.

The template customization in Zoho Campaigns is somewhat limited. We would benefit from more granular control over logic, like conditional blocks and custom CSS. Also, the documentation could be more detailed. Review collected by and hosted on G2.com.

Zoho Campaigns makes it easy for me to set up targeted email flows thanks to its clean, straightforward automation builder, which saves me a lot of manual follow-up work. The prebuilt templates and segmentation tools help me get campaigns out faster while still keeping them personalized. I also appreciate how clear the reporting is, since it shows performance in a way that’s easy to understand. Review collected by and hosted on G2.com.

The editor can feel a bit clunky when making quick design changes. Sometimes syncing contacts from other tools isn't as smooth as expected. Review collected by and hosted on G2.com.

I like that the interface of Zoho Campaigns is fairly intuitive, which made it easy for our design team to get onboarded without any issues. It's also helpful that inputting contacts is fairly easy, reducing the manual work we had to do previously. The pricing plans are quite straightforward, which is a relief compared to competitors where pricing can get complicated. With Zoho, we know exactly what we need when adding new contacts, such as buying more credits or upgrading our plan. The initial trial of two months was great as it allowed us to explore, experiment, and get comfortable before continuing with a pricing plan. Review collected by and hosted on G2.com.

Zoho Campaigns could improve on its features, especially in embedding videos and displaying carousel-like images, which competitors like Mailchimp and Brevo offer. Though it's not a feature we heavily use, it's a nice-to-have. Also, integrating Zoho Campaigns with Canva has been challenging. Importing HTML brings the layout but not as well as with Mailchimp, requiring us to reupload images and fine-tune the layout. Review collected by and hosted on G2.com.

I like that I can organize contacts into lists and send to just the lists I want to. It was easy to import a CSV of contacts from Constant Contact into specific lists. Review collected by and hosted on G2.com.

The email editor in Zoho Campaigns is really clunky, making it hard to format and design emails to look nice. It's also very slow loading. It's supposed to integrate with Zoho CRM and I've set up workflows, but it's difficult to use and it still doesn't work. We switched from Constant Contact expecting better integration with Zoho CRM, but Constant Contact was better in terms of UI/UX. Although Zoho Campaigns is less expensive, I don't think the savings are worth it. Review collected by and hosted on G2.com.

I appreciate Zoho Campaigns for its free plan, which was highlighted as beneficial when I was just starting out. The free email campaign feature was the biggest thing for me to get started. I like how Zoho Campaigns supports small and initial users. It's also easy and seamless to install and start using the tool. I am using Zoho Campaigns with my Shopify to automate my mail campaigns, like for instances when items are left in the cart, which makes it very convenient for managing my customer communication. Review collected by and hosted on G2.com.

I would love if Zoho added modern aesthetics and simplified its tools, like giving a drag-and-drop feature for creating campaigns. Review collected by and hosted on G2.com.