Sentimiento del Usuario
¿Cómo se determinan estas?
Estas ideas, actualmente en beta, se recopilan a partir de reseñas de usuarios y se agrupan para mostrar una visión general del software.
- Five9 Intelligent Cloud Contact Center Platform is a softphone service used for handling high call volumes, reviewing and playback of recordings, and managing inbound and outbound customer interactions.
- Reviewers frequently mention the platform's user-friendly interface, easy setup, faster dialing feature, and the ability to build custom dashboards and reports.
- Users mentioned issues with call clarity and connectivity, difficulty in adding and removing parties from conference calls, and challenges with the evaluation form and setting disposition codes.
