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Compare Windows 7 and Zoho Assist 
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At a Glance
Market Segments
Small-Business (34.3% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
No pricing available
$0 1 Remote Support Technician and 5 Unattended Computers
Windows 7
Star Rating
(871)4.2 out of 5
Market Segments
Small-Business (34.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Windows 7Zoho Assist
Star Rating
(619)4.6 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansWindows 7 vs Zoho Assist
When assessing the two solutions, reviewers found Zoho Assist easier to use, set up, and administer. Reviewers also preferred doing business with Zoho Assist overall.
- Reviewers felt that Zoho Assist meets the needs of their business better than Windows 7.
- When comparing quality of ongoing product support, reviewers felt that Zoho Assist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho Assist over Windows 7.
Pricing
Entry-Level Pricing
Windows 7
No pricing availableZoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
Windows 7
No trial information availableZoho Assist
Free Trial is available
Ratings
Meets Requirements
8.9
691
9.2
507
Ease of Use
9.1
703
9.3
517
Ease of Setup
9.1
247
9.3
433
Ease of Admin
8.9
212
9.3
384
Quality of Support
7.9
628
8.9
427
Has the product been a good partner in doing business?
8.7
195
9.2
372
Product Direction (% positive)
7.0
658
9.3
501
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.8
43
Not enough data
8.4
44
Not enough data
7.7
43
Conferencing Options
Not enough data
7.7
44
Not enough data
7.4
46
Not enough data
7.2
46
Application Tools
Not enough data
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
191
Not enough data
8.5
187
Not enough data
8.3
172
Not enough data
9.3
190
Not enough data
8.5
175
Not enough data
8.6
177
Maintenance
Not enough data
8.6
178
Not enough data
8.2
160
Communication
Not enough data
8.5
175
Not enough data
7.3
145
Not enough data
7.1
146
Not enough data
7.9
147
Security
Not enough data
8.7
155
Not enough data
8.8
152
Device Support
Not enough data
8.3
161
Not enough data
8.9
173
Not enough data
8.8
166
Performance
Not enough data
8.4
158
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Memory Management - Operating System
8.2
29
Not enough data
Device Management - Operating System
8.6
29
Not enough data
Backup and Recovery - Operating System
8.6
29
Not enough data
Error Detection - Operating System
7.9
29
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
8.2
186
Not enough data
8.1
188
Not enough data
8.1
171
Not enough data
8.1
171
Not enough data
9.2
213
Not enough data
8.5
199
Platform
Not enough data
8.7
196
Not enough data
8.3
184
Not enough data
Feature Not Available
Not enough data
9.2
207
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
159
Categories
Categories
Shared Categories
Windows 7 and Zoho Assist share no categories
Unique Categories
Windows 7 is categorized as Operating System
Zoho Assist is categorized as Remote Desktop, ServiceNow Store Apps, Screen Sharing, Co-Browsing, and Remote Support
Reviews
Reviewers' Company Size
Windows 7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.8%
Computer Software
10.3%
Higher Education
5.0%
Education Management
4.3%
Hospital & Health Care
2.8%
Other
60.7%
Information Technology and Services
26.0%
Computer & Network Security
7.5%
Computer Software
6.2%
Computer Networking
2.6%
Retail
2.4%
Other
55.3%
Alternatives
Discussions
Support for Windows 7
3 Comments
BA
In my opinion, I believe it will not affect the market even though many users use this operating system. The current technical support is quite...Read more
how to find computer specs windows 7
3 Comments
ZB
Hey Clara, there's a few ways you can do this on Windows 7! The fastest way you can find your computer specs is by pressing Windows+R (the "run" command),...Read more
Do you think Microsoft will extend support for Windows 7 after January 14, 2020?
3 Comments
ZB
Hey, good question! It's difficult to say where Microsoft will draw a hard line on when they stop supporting Windows 7. Per their product lifecycle page...Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
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