Compare UserGems and ZoomInfo Sales 
Featured Products
At a Glance
Market Segments
Mid-Market (77.2% of reviews)
Mid-Market (48.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Seat
UserGems
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UserGemsZoomInfo Sales
Star Rating
(9,036)4.5 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ZoomInfo Sales excels in providing a vast database of leads and contact details, making it a powerful tool for sales and marketing efforts. Users appreciate its ease of use and the ability to drill down into information to find key targets, which enhances their outreach strategies.
- Users say that UserGems shines in its automation features, allowing for seamless engagement with potential leads. The AI-powered capabilities make running outreach campaigns straightforward, which is a significant advantage for teams looking to boost sales efficiency.
- According to verified reviews, ZoomInfo Sales has a higher overall satisfaction score, reflecting its strong market presence and user trust. Reviewers highlight the positive feedback on the Copilot add-on, which utilizes advanced features for personalized outreach, further enhancing its value.
- Reviewers mention that UserGems provides excellent data enrichment and automatic CRM updates, which save sales reps valuable time. This integration with tools like Salesforce allows for effortless data syncing, making it easier for teams to focus on engaging with prospects rather than spending time on research.
- G2 reviewers highlight that while UserGems has a higher rating for user experience aspects like ease of use and support quality, ZoomInfo Sales offers a more comprehensive solution for lead intelligence, as evidenced by its extensive review count and positive user feedback on its data accuracy.
- Users express that both platforms have their strengths, but ZoomInfo Sales is often preferred for its robust features and larger user community, which can provide more insights and support. Meanwhile, UserGems is recognized for its innovative approach to identifying customer behavior and driving growth through targeted strategies.
Pricing
Entry-Level Pricing
UserGems
No pricing availableZoomInfo Sales
ZoomInfo Professional
Contact Us
1 Seat
Take prospecting to the next level with best in class contact & company data.
- Comprehensive contact & company profiles
- Quick/advanced search and exporting
- Mobile numbers & business email
Free Trial
UserGems
No trial information availableZoomInfo Sales
Free Trial is available
Ratings
Meets Requirements
9.3
103
8.7
7,385
Ease of Use
9.2
111
8.8
7,466
Ease of Setup
8.8
35
8.9
2,212
Ease of Admin
8.7
21
8.7
1,487
Quality of Support
9.3
84
8.7
6,600
Has the product been a good partner in doing business?
9.5
21
8.6
1,503
Product Direction (% positive)
8.4
93
8.7
7,146
Features by Category
Data Availability
8.6
71
8.3
4328
|
Verified
8.8
69
8.5
4275
|
Verified
8.5
65
|
Verified
8.2
2908
|
Verified
8.4
20
7.9
418
Data Accuracy
8.5
73
7.7
4321
|
Verified
8.5
70
8.2
4241
|
Verified
8.8
20
7.9
406
Agentic AI - Sales Intelligence
Not enough data
7.3
134
Not enough data
7.6
134
Not enough data
7.3
135
Not enough data
7.4
136
Not enough data
7.3
134
Not enough data
7.6
134
Platform
8.9
35
7.8
426
9.0
37
|
Verified
8.6
1323
|
Verified
9.1
39
8.6
1622
|
Verified
Feature Not Available
8.2
1367
|
Verified
Feature Not Available
7.7
1057
|
Verified
8.5
35
8.2
1241
|
Verified
Features
9.0
64
8.4
3432
|
Verified
9.0
70
8.4
3441
|
Verified
8.7
63
|
Verified
8.0
3173
|
Verified
8.8
60
|
Verified
8.3
3467
|
Verified
8.6
58
|
Verified
8.6
4199
|
Verified
8.8
61
|
Verified
8.1
3344
|
Verified
Feature Not Available
Feature Not Available
8.6
58
|
Verified
8.0
2706
|
Verified
Feature Not Available
7.8
1250
|
Verified
Lead Intelligence
Not enough data
8.6
1269
|
Verified
Not enough data
8.7
1297
Not enough data
8.6
1279
Lead Management
Not enough data
8.6
1257
Not enough data
8.3
1220
Not enough data
8.8
1310
Marketing Campaigns
Not enough data
8.0
1105
Not enough data
7.9
1096
Not enough data
7.8
1052
Not enough data
8.0
1097
Not enough data
8.3
1149
Campaign Execution
Not enough data
8.0
1068
Not enough data
8.6
1208
Not enough data
8.5
1191
Not enough data
8.3
1149
Agentic AI - Account Data Management
Not enough data
7.7
33
Not enough data
7.6
33
Not enough data
7.3
33
Not enough data
7.4
32
Not enough data
7.4
32
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.0
333
Not enough data
8.6
466
|
Verified
Not enough data
8.5
463
Not enough data
8.0
436
|
Verified
Organization
Not enough data
8.3
450
Not enough data
8.5
472
Not enough data
8.5
461
|
Verified
Performance Analysis
Not enough data
8.3
455
Not enough data
8.3
450
|
Verified
Sales Analysis
Not enough data
8.0
441
Not enough data
8.3
450
Generative AI
Not enough data
7.9
263
Not enough data
7.9
263
Agentic AI - AI Sales Assistant
Not enough data
8.0
30
Not enough data
8.0
30
Not enough data
8.2
30
Not enough data
8.0
29
Not enough data
7.9
29
Not enough data
8.0
29
Not enough data
8.2
29
Integrated Workflows
Not enough data
8.1
913
|
Verified
Not enough data
8.2
921
|
Verified
Not enough data
7.7
885
|
Verified
Not enough data
8.0
863
Not enough data
8.6
930
|
Verified
Not enough data
7.8
861
|
Verified
Not enough data
8.1
879
Repeatability and Reportability
Not enough data
8.3
890
|
Verified
Not enough data
8.3
890
|
Verified
Not enough data
8.3
873
|
Verified
Not enough data
8.1
869
Not enough data
7.4
820
AI and Automation
Not enough data
8.3
868
Not enough data
8.4
878
|
Verified
Not enough data
7.9
827
Not enough data
8.5
877
Not enough data
7.9
819
Generative AI
Not enough data
7.5
661
Agentic AI - Sales Engagement
Not enough data
7.8
60
Not enough data
8.1
60
Not enough data
8.1
59
Not enough data
8.0
60
Not enough data
7.8
59
Not enough data
7.8
58
Not enough data
8.0
60
Dialing Options
Not enough data
8.9
118
|
Verified
Not enough data
8.7
118
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
Feature Not Available
Not enough data
8.5
113
|
Verified
Not enough data
8.4
109
|
Verified
Automation
Not enough data
8.3
100
Not enough data
Feature Not Available
Not enough data
8.5
103
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
8.5
1052
Not enough data
8.6
1051
Not enough data
7.7
711
Platform Additional Functionality
Not enough data
8.7
1016
Not enough data
8.4
760
Not enough data
8.1
704
Not enough data
8.5
787
Not enough data
8.3
796
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Agentic AI - Account-Based Orchestration Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
8.6
1291
Not enough data
8.6
1278
|
Verified
Not enough data
8.5
1320
|
Verified
Not enough data
8.5
1244
Not enough data
8.7
1268
Agentic AI - Lead Intelligence
Not enough data
7.7
85
Lead Monitoring
Not enough data
8.8
1421
|
Verified
Not enough data
8.7
1349
|
Verified
Not enough data
8.5
1320
|
Verified
Agentic AI - Lead Capture
Not enough data
7.9
56
Not enough data
7.7
56
Data Capture
Not enough data
8.0
905
Not enough data
8.6
1284
|
Verified
Not enough data
8.1
1209
|
Verified
Not enough data
8.6
1341
|
Verified
Analytics
Not enough data
8.8
1437
|
Verified
Not enough data
8.5
1319
|
Verified
Customization
Not enough data
8.2
1162
|
Verified
Not enough data
8.2
1212
|
Verified
Not enough data
8.1
1182
|
Verified
Not enough data
8.7
1364
|
Verified
Data collection
Not enough data
8.1
645
Not enough data
8.5
770
|
Verified
Not enough data
8.5
758
|
Verified
Not enough data
8.7
795
|
Verified
Not enough data
8.7
776
|
Verified
Segment Trending
Not enough data
8.3
705
|
Verified
Not enough data
8.1
671
Not enough data
8.1
657
|
Verified
Not enough data
8.1
679
Analysis
Not enough data
8.2
703
Not enough data
8.5
740
|
Verified
Not enough data
8.6
762
|
Verified
Platform
Not enough data
8.9
831
|
Verified
Not enough data
8.7
778
|
Verified
Not enough data
7.9
673
|
Verified
Not enough data
8.4
751
|
Verified
Not enough data
8.3
706
|
Verified
Not enough data
8.4
699
|
Verified
Agentic AI - Market Intelligence
Not enough data
7.6
38
Not enough data
7.4
39
Generative AI
Not enough data
7.7
617
Not enough data
7.4
615
Agentic AI - Email Verification
Not enough data
8.2
65
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Mining
Not enough data
7.2
66
Not enough data
7.0
67
Agentic AI - Visitor Identification
Not enough data
8.2
25
Agentic AI - Salesforce AppExchange Apps
Not enough data
8.2
12
Not enough data
7.6
12
Not enough data
7.6
12
Not enough data
7.2
12
Not enough data
7.4
12
Not enough data
7.4
12
Not enough data
7.4
12
Agentic AI - Email Tracking
Not enough data
8.3
23
Not enough data
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
8.5
23
Not enough data
8.3
22
Not enough data
8.7
22
Analytics
Not enough data
8.5
509
Not enough data
8.6
502
Not enough data
8.6
464
Customizations
Not enough data
8.8
511
Not enough data
8.9
499
Not enough data
8.7
516
Not enough data
8.6
499
Not enough data
8.6
506
Generative AI
Not enough data
8.2
297
Agentic AI - Outbound Call Tracking
Not enough data
7.8
15
Not enough data
8.0
15
Calling
Not enough data
8.1
286
|
Verified
Not enough data
8.6
269
|
Verified
Not enough data
8.5
288
|
Verified
Not enough data
8.5
298
|
Verified
Not enough data
8.3
13
Contacts
Not enough data
8.6
257
|
Verified
Not enough data
8.7
288
|
Verified
Not enough data
8.8
291
|
Verified
Insights
Not enough data
8.4
287
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
8.2
284
|
Verified
Not enough data
8.5
294
|
Verified
Not enough data
8.6
288
Not enough data
8.2
13
Agentic AI - Marketing Account Intelligence
Not enough data
8.1
18
Not enough data
8.2
18
Not enough data
7.7
17
Not enough data
7.9
18
Lead Intelligence
Not enough data
8.4
981
Not enough data
8.5
1001
Not enough data
8.4
973
Lead Management
Not enough data
8.4
914
Not enough data
8.2
653
Not enough data
8.5
927
Marketing Campaigns
Not enough data
8.2
129
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
131
Not enough data
8.0
336
Data Availability - Marketing Account Intelligence
Not enough data
8.6
73
Data Accuracy - Marketing Account Intelligence
Not enough data
8.5
73
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserGems and ZoomInfo Sales are categorized as Marketing Account Intelligence, AI Sales Assistant, Lead Intelligence, Sales Intelligence, Buyer Intent Data Providers, and Visitor Identification
Unique Categories
UserGems is categorized as Account-Based Orchestration Platforms and AI SDRs
ZoomInfo Sales is categorized as Account Data Management, Lead Mining, Lead Capture, Sales Engagement, Email Verification, Market Intelligence, Email Tracking, Salesforce AppExchange Apps, Auto Dialer, and Outbound Call Tracking
Reviews
Reviewers' Company Size
UserGems
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZoomInfo Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
64.8%
Information Technology and Services
10.3%
Computer & Network Security
4.1%
Construction
2.8%
Printing
2.1%
Other
15.9%
Computer Software
24.3%
Information Technology and Services
22.1%
Marketing and Advertising
4.9%
Staffing and Recruiting
4.8%
Telecommunications
3.5%
Other
40.5%
Alternatives
Discussions
UserGems has no discussions with answers
What is ZoomInfo used for?
6 Comments
DT
Prospect/Company's insight, role, hierarchy and contact information. Read more
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