Compare Agentforce Sales (formerly Salesforce Sales Cloud) and SmugMug 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (59.0% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$45.00 1 Subscription Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,743)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSmugMug
Star Rating
(39)4.2 out of 5
Market Segments
Small-Business (59.0% of reviews)
Pros & Cons
Entry-Level Pricing
$45.00 1 Subscription Per Month
Browse all 3 pricing plansAgentforce Sales (formerly Salesforce Sales Cloud) vs SmugMug
When assessing the two solutions, reviewers found SmugMug easier to use, set up, and administer. Reviewers also preferred doing business with SmugMug overall.
- Reviewers felt that Agentforce Sales (formerly Salesforce Sales Cloud) meets the needs of their business better than SmugMug.
- When comparing quality of ongoing product support, reviewers felt that Agentforce Sales (formerly Salesforce Sales Cloud) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Sales (formerly Salesforce Sales Cloud) over SmugMug.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
SmugMug
SmugMug Pro plan
$45.00
1 Subscription Per Month
For photography businesses with more than one employee.
- Margin control: Set your prices down to the gallery level to match your specific photography jobs and customers.
- Custom promos and delivery: Make more sales with bundled products and custom coupons. Even add your own branded packaging.
- Multiple users: As your brand grows, so will your team. Give ‘em access.
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
SmugMug
Free Trial is available
Ratings
Meets Requirements
8.8
14,142
8.2
37
Ease of Use
8.2
18,137
8.6
37
Ease of Setup
7.8
9,075
8.1
15
Ease of Admin
7.9
4,494
8.8
11
Quality of Support
8.1
12,347
8.0
23
Has the product been a good partner in doing business?
8.4
4,460
8.5
10
Product Direction (% positive)
8.3
13,773
5.9
34
Features by Category
Sales Force Automation
8.8
9618
|
Verified
Not enough data
8.3
6408
|
Verified
Not enough data
8.7
9337
|
Verified
Not enough data
8.3
9555
|
Verified
Not enough data
8.0
7335
|
Verified
Not enough data
8.2
7633
|
Verified
Not enough data
8.0
6776
|
Verified
Not enough data
8.1
6676
|
Verified
Not enough data
8.3
7427
|
Verified
Not enough data
Marketing Automation
8.0
6688
|
Verified
Not enough data
8.1
7008
|
Verified
Not enough data
8.5
8136
|
Verified
Not enough data
7.9
5438
Not enough data
Customer Support
8.3
6843
|
Verified
Not enough data
8.1
6396
|
Verified
Not enough data
8.2
6799
|
Verified
Not enough data
8.0
5507
|
Verified
Not enough data
8.2
5996
|
Verified
Not enough data
Reporting & Analytics
8.5
9042
|
Verified
Not enough data
8.5
9204
|
Verified
Not enough data
8.2
7487
|
Verified
Not enough data
Mobile & Social
7.9
5635
|
Verified
Not enough data
7.8
5255
|
Verified
Not enough data
7.7
6113
|
Verified
Not enough data
Platform
8.5
3681
|
Verified
Not enough data
8.5
3688
|
Verified
Not enough data
8.6
3647
|
Verified
Not enough data
8.4
2907
|
Verified
Not enough data
8.5
3188
|
Verified
Not enough data
8.1
3210
|
Verified
Not enough data
8.7
3673
|
Verified
Not enough data
8.1
3035
Not enough data
Integration
8.5
2612
|
Verified
Not enough data
8.5
3103
|
Verified
Not enough data
8.5
2918
|
Verified
Not enough data
Generative AI
7.6
899
Not enough data
Agentic AI - CRM
8.0
289
Not enough data
8.0
257
Not enough data
8.3
273
Not enough data
8.0
244
Not enough data
8.1
248
Not enough data
8.2
267
Not enough data
8.2
262
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Not enough data
Analysis
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Not enough data
Reporting
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
275
Not enough data
8.8
300
Not enough data
8.8
323
Not enough data
8.7
295
Not enough data
Organization
9.0
358
Not enough data
8.8
351
Not enough data
8.9
345
Not enough data
Performance Analysis
8.4
289
Not enough data
8.8
313
Not enough data
Sales Analysis
8.5
287
Not enough data
8.8
305
Not enough data
Generative AI
8.5
127
Not enough data
8.5
127
Not enough data
Agentic AI - AI Sales Assistant
9.2
34
Not enough data
9.2
33
Not enough data
9.1
30
Not enough data
9.1
29
Not enough data
9.4
30
Not enough data
9.2
30
Not enough data
9.3
32
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
513
Not enough data
8.1
468
Not enough data
8.1
462
Not enough data
8.9
526
Not enough data
8.4
470
Not enough data
8.6
483
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
484
Not enough data
7.8
417
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
417
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
90
Not enough data
8.5
91
Not enough data
8.6
89
Not enough data
8.4
90
Not enough data
8.4
90
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
132
Not enough data
8.6
136
Not enough data
8.7
132
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.7
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
58
Not enough data
Agentic AI - Conversation Intelligence
8.7
13
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
8.7
13
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
69
Not enough data
8.9
70
Not enough data
8.5
64
Not enough data
8.5
67
Not enough data
8.3
59
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.2
66
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.0
23
Not enough data
8.4
24
Not enough data
8.4
22
Not enough data
8.3
22
Not enough data
8.3
24
Not enough data
Territory Mapping
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Not enough data
Route Planning
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Not enough data
Sales Performance Management
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Not enough data
Presentation and Forms
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.5
174
Not enough data
8.5
163
Not enough data
8.5
168
Not enough data
8.6
170
Not enough data
8.6
172
Not enough data
8.8
167
Not enough data
8.2
163
Not enough data
Territory Management - Sales Planning
8.6
165
Not enough data
8.5
171
Not enough data
Quota & Capacity Management - Sales Planning
8.4
167
Not enough data
8.4
175
Not enough data
8.4
167
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Agentic AI - Lead Scoring
7.9
58
Not enough data
8.3
57
Not enough data
8.0
58
Not enough data
8.2
59
Not enough data
Attribution
8.9
456
Not enough data
8.9
461
Not enough data
8.6
437
Not enough data
Discovery
8.9
465
Not enough data
8.6
456
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.7
442
Not enough data
Platform
8.6
432
Not enough data
8.6
432
Not enough data
Agentic AI - Photo Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.5
74
Not enough data
8.6
74
Not enough data
8.5
75
Not enough data
Incentives
8.2
438
Not enough data
8.4
501
Not enough data
8.0
435
Not enough data
8.6
513
Not enough data
Personalization
8.6
483
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Not enough data
Administrative
8.7
564
Not enough data
8.5
527
Not enough data
8.4
508
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
63
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
570
Not enough data
8.4
577
Not enough data
8.3
591
Not enough data
Customizations
8.7
624
Not enough data
8.5
593
Not enough data
8.6
626
Not enough data
8.4
571
Not enough data
8.4
599
Not enough data
Generative AI
7.5
290
Not enough data
Agentic AI - Sales Analytics
8.4
82
Not enough data
8.7
83
Not enough data
8.4
82
Not enough data
8.4
81
Not enough data
8.3
82
Not enough data
Data Sourcing
8.5
970
Not enough data
8.7
1001
Not enough data
8.4
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
948
Not enough data
8.6
963
Not enough data
8.1
856
Not enough data
8.3
897
Not enough data
Sales Management
8.7
987
Not enough data
8.1
858
Not enough data
8.6
981
Not enough data
8.8
1050
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
190
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
257
Not enough data
8.8
249
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
238
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
228
Not enough data
8.7
200
Not enough data
Generative AI
7.7
72
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and SmugMug share no categories
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
SmugMug is categorized as Photo Management
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmugMug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Photography
23.1%
Higher Education
10.3%
Events Services
7.7%
Non-Profit Organization Management
7.7%
Information Technology and Services
7.7%
Other
43.6%
Alternatives
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What labs does SmugMug use?
1 Comment
Official Response from SmugMug
We partner with some of the best labs in the world--Bay Photo, WHCC, and Loxley Colour. Check out our products page to learn more about the prints and gift...Read more
Which is Better Flickr or SmugMug?
1 Comment
Official Response from SmugMug
We believe that both are excellent services and platforms--just for different reasons. If you're looking for an incredibly safe, inclusive, and engaging...Read more
What is SmugMug used for?
1 Comment
Official Response from SmugMug
SmugMug is the do-it-all platform for photographers who need to manage their entire catalog of photos, even RAWs, from anywhere. You can build a better...Read more
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