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Compare Slack and SmartDraw 
Featured Products
At a Glance
Market Segments
Small-Business (41.1% of reviews)
Small-Business (43.7% of reviews)
Entry-Level Pricing
$0.00
$7.95 Per Month
Slack
Star Rating
(37,768)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSmartDraw
Star Rating
(334)4.5 out of 5
Market Segments
Small-Business (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSlack vs SmartDraw
When assessing the two solutions, reviewers found Slack easier to use. However, SmartDraw is easier to set up and administer. Reviewers also preferred doing business with SmartDraw overall.
- Reviewers felt that Slack meets the needs of their business better than SmartDraw.
- When comparing quality of ongoing product support, reviewers felt that SmartDraw is the preferred option.
- When assessing product direction, Slack and SmartDraw received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Slack
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
9.2
30,928
8.8
256
Ease of Use
9.1
31,799
8.7
261
Ease of Setup
9.1
8,198
9.4
131
Ease of Admin
8.9
4,984
9.4
93
Quality of Support
8.8
21,487
9.1
217
Has the product been a good partner in doing business?
9.0
4,463
9.5
88
Product Direction (% positive)
8.7
30,244
8.7
244
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.1
13850
Not enough data
9.0
14388
Not enough data
8.6
13712
Not enough data
Business Instant Messaging
8.5
10171
Not enough data
8.1
9505
Not enough data
Business Instant Messaging
9.1
13602
Not enough data
9.2
13242
Not enough data
9.0
11738
Not enough data
Generative AI - Business Instant Messaging
7.5
1477
Not enough data
AI - Business Instant Messaging
7.5
1463
Not enough data
7.9
1469
Not enough data
7.4
1447
Not enough data
7.4
1448
Not enough data
Agentic AI - Business Instant Messaging
7.6
870
Not enough data
7.6
863
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Setup
9.0
666
Not enough data
8.9
657
Not enough data
8.6
644
Not enough data
8.9
666
Not enough data
Management
9.0
650
Not enough data
8.6
636
Not enough data
8.9
648
Not enough data
Generative AI
7.7
554
Not enough data
Agentic AI - Workflow Management
7.6
272
Not enough data
7.9
268
Not enough data
8.0
275
Not enough data
7.8
273
Not enough data
7.9
272
Not enough data
7.8
272
Not enough data
8.0
272
Not enough data
Account Options
9.1
268
Not enough data
8.3
267
Not enough data
8.6
259
Not enough data
8.6
263
Not enough data
8.9
268
Not enough data
8.8
264
Not enough data
Q&A Tools
9.0
267
Not enough data
9.0
265
Not enough data
9.1
269
Not enough data
8.6
259
Not enough data
9.0
264
Not enough data
8.8
260
Not enough data
8.5
256
Not enough data
8.8
257
Not enough data
8.4
255
Not enough data
Knowledge Pages
8.4
325
Not enough data
8.2
328
Not enough data
8.0
317
Not enough data
8.0
314
Not enough data
7.9
311
Not enough data
8.3
312
Not enough data
Knowledge Dissemination
8.2
306
Not enough data
8.7
311
Not enough data
8.9
313
Not enough data
8.9
314
Not enough data
8.3
310
Not enough data
8.2
303
Not enough data
8.6
316
Not enough data
8.6
304
Not enough data
8.5
301
Not enough data
Agentic AI - Knowledge Base
7.8
184
Not enough data
7.8
186
Not enough data
7.7
183
Not enough data
Login Options
9.0
740
Not enough data
8.5
722
Not enough data
Productivity
8.0
704
Not enough data
8.3
709
Not enough data
8.6
714
Not enough data
7.8
691
Not enough data
7.9
688
Not enough data
Customization
8.5
706
Not enough data
9.0
720
Not enough data
8.6
696
Not enough data
Agentic AI - Unified Workspaces
7.4
388
Not enough data
7.5
386
Not enough data
Collaboration
Not enough data
8.6
44
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.3
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.4
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
9.0
13
Not enough data
8.7
13
Not enough data
8.5
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1176
Not enough data
8.8
1146
Not enough data
8.5
1126
Not enough data
Administration
8.8
1143
Not enough data
8.6
1108
Not enough data
9.4
1169
Not enough data
Project management
8.7
1128
Not enough data
8.5
1098
Not enough data
8.5
1115
Not enough data
8.5
1104
Not enough data
8.5
1099
Not enough data
8.3
1074
Not enough data
8.2
1093
Not enough data
Workload
8.4
1063
Not enough data
8.8
1101
Not enough data
8.6
1065
Not enough data
8.4
1057
Not enough data
Communication & Collaboration
9.3
1221
Not enough data
9.0
1126
Not enough data
9.3
1188
Not enough data
Cost Management
8.0
1047
Not enough data
8.2
1047
Not enough data
8.1
1042
Not enough data
Integration
8.6
1064
Not enough data
8.4
1046
Not enough data
8.4
1036
Not enough data
Generative AI
7.5
993
Not enough data
7.6
990
Not enough data
Agentic AI - Work Management
7.6
496
Not enough data
7.7
492
Not enough data
8.0
493
Not enough data
7.7
493
Not enough data
Communication
9.4
1113
Not enough data
9.3
1099
Not enough data
8.8
1026
Not enough data
8.9
1017
Not enough data
9.1
1018
Not enough data
Content & Documents
9.1
1056
Not enough data
8.9
1019
Not enough data
8.7
1032
Not enough data
8.1
981
Not enough data
Controls
8.3
971
Not enough data
8.1
967
Not enough data
8.6
974
Not enough data
8.4
974
Not enough data
8.2
955
Not enough data
Project Management
8.4
970
Not enough data
8.3
956
Not enough data
8.5
965
Not enough data
8.6
961
Not enough data
Remote Collaboration
9.0
978
Not enough data
8.7
952
Not enough data
8.9
968
Not enough data
7.8
945
Not enough data
Generative AI
7.2
906
Not enough data
7.3
902
Not enough data
Agentic AI - Project Collaboration
7.4
419
Not enough data
7.6
421
Not enough data
Agentic AI - Audio Conferencing
7.3
266
Not enough data
7.5
266
Not enough data
Action Item Detection - AI Note-taking Software
8.5
9
Not enough data
8.9
9
Not enough data
Automatic Transcription - AI Note-taking Software
9.3
10
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.1
9
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
10
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
10
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
11
Not enough data
Searchable Note Archives - AI Note-taking Software
8.3
9
Not enough data
Speaker Identification - AI Note-taking Software
8.8
10
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and SmartDraw share no categories
Unique Categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Information Technology and Services
7.4%
Construction
7.4%
Non-Profit Organization Management
4.6%
Veterinary
3.7%
Computer Software
3.7%
Other
73.1%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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