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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (63.7% of reviews)
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Contact Us 1 Workspace/site Per Month
ScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSwipeGuide (powered by L2L)
Star Rating
(91)4.3 out of 5
Market Segments
Mid-Market (63.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Workspace/site Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ScreenSteps excels in its "Rich Text Editor" feature, scoring a remarkable 9.7, which allows for detailed formatting and customization of guides. In contrast, SwipeGuide's editor received a lower score of 7.5, indicating less flexibility in content creation.
- Reviewers mention that ScreenSteps offers superior "Video Tutorials" with a score of 9.7, making it easier for users to create engaging instructional content. SwipeGuide, however, scored only 7.6 in this area, suggesting a less robust offering for video integration.
- G2 users highlight ScreenSteps' "Knowledge Base" feature, which scored an impressive 9.7, providing a comprehensive repository for information. In comparison, SwipeGuide's knowledge management capabilities scored lower at 8.4, indicating potential gaps in content accessibility.
- Users on G2 appreciate ScreenSteps' "Task Tracking" capabilities, particularly the "Activity Feed" feature, which scored 7.2, allowing for better monitoring of tasks. SwipeGuide's task management features, however, received lower scores, indicating less effective tracking options.
- Reviewers say that ScreenSteps shines in "Analytics" with a score of 9.0, providing valuable insights into content performance. Conversely, SwipeGuide's analytics capabilities scored only 7.5, suggesting that users may not receive as much actionable data.
- Users report that ScreenSteps offers robust "Role-Based Permission" features, scoring a perfect 10.0, which enhances security and access management. SwipeGuide, while still effective, scored 8.2, indicating a slightly less comprehensive approach to user permissions.
Pricing
Entry-Level Pricing
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
SwipeGuide (powered by L2L)
SwipeGuide Enterprise
Contact Us
1 Workspace/site Per Month
Cost-effective scaling.
- Designed for multiple sites.
- Unlimited users.
- Unlimited content.
Free Trial
ScreenSteps
Free Trial is available
SwipeGuide (powered by L2L)
Free Trial is available
Ratings
Meets Requirements
9.2
38
8.3
85
Ease of Use
9.2
38
9.0
87
Ease of Setup
9.3
28
8.5
72
Ease of Admin
9.2
30
8.6
68
Quality of Support
9.6
33
9.1
79
Has the product been a good partner in doing business?
9.7
29
9.0
61
Product Direction (% positive)
8.1
36
9.2
86
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Compliance
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Data Security
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
Generative AI
Not enough data
Not enough data
Workflow & Automation
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
8.6
6
Not enough data
6.9
6
Not enough data
8.6
6
Analytics & Reporting
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.9
6
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
9.7
5
7.5
69
9.7
6
8.1
69
9.3
5
7.5
69
9.7
5
7.6
69
9.4
6
7.9
68
Guide Tools
Not enough data
7.7
68
Not enough data
8.0
70
9.0
5
8.1
70
9.0
5
7.5
71
Access Options
Not enough data
7.7
69
Not enough data
8.3
69
Not enough data
8.1
70
Task Tracking
Not enough data
7.2
51
Not enough data
7.3
51
Not enough data
8.1
53
Checklist Options
Not enough data
7.3
53
Not enough data
7.2
51
Not enough data
7.0
52
Software Availability
Not enough data
7.1
53
Not enough data
7.9
54
Feature Not Available
8.4
53
Not enough data
8.7
54
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Skill management
Not enough data
7.4
14
Not enough data
7.9
13
Not enough data
8.3
13
Not enough data
8.2
13
Administration
Not enough data
7.6
14
Not enough data
7.5
14
Not enough data
7.4
14
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScreenSteps and SwipeGuide (powered by L2L) are categorized as Work Instructions and Standard Operating Procedures
Unique Categories
ScreenSteps is categorized as Knowledge Base and Contact Center Knowledge Base
SwipeGuide (powered by L2L) is categorized as Connected Worker Platform and Skills Management
Reviews
Reviewers' Company Size
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SwipeGuide (powered by L2L)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Manufacturing
23.1%
Food Production
19.8%
Food & Beverages
16.5%
Pharmaceuticals
11.0%
Mechanical or Industrial Engineering
3.3%
Other
26.4%
Discussions
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Where can I find SwipeGuide's FAQ?
1 Comment
Official Response from SwipeGuide (powered by L2L)
https://www.swipeguide.com/faqRead more
What is SwipeGuide used for?
1 Comment
GK
SwipeGuide is used to easily and rapidly prepare digitized job aids which are quickly accessible and assist shop floor employees in performing tasks is a...Read more
SwipeGuide (powered by L2L) has no more discussions with answers
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