Compare ScreenConnect and Site24x7 
Featured Products
At a Glance
Market Segments
Small-Business (65.8% of reviews)
Mid-Market (44.4% of reviews)
Entry-Level Pricing
No pricing available
$9/month 11 monitors
ScreenConnect
Star Rating
(498)4.7 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectSite24x7
Star Rating
(428)4.6 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansScreenConnect vs Site24x7
When assessing the two solutions, reviewers found ScreenConnect easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that ScreenConnect meets the needs of their business better than Site24x7.
- When comparing quality of ongoing product support, reviewers felt that ScreenConnect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Site24x7 over ScreenConnect.
Pricing
Entry-Level Pricing
ScreenConnect
No pricing availableSite24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
ScreenConnect
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
9.3
410
9.1
376
Ease of Use
9.3
413
8.8
384
Ease of Setup
8.9
338
8.9
342
Ease of Admin
8.9
334
8.9
319
Quality of Support
8.8
352
8.7
337
Has the product been a good partner in doing business?
9.1
318
8.9
298
Product Direction (% positive)
8.6
406
9.6
381
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Cost Optimization
Not enough data
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Administration
Not enough data
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
185
Not enough data
9.2
214
Not enough data
9.3
193
Not enough data
8.8
189
Not enough data
8.9
169
Not enough data
8.9
169
Agentic AI - Website Monitoring
Not enough data
7.7
24
Not enough data
7.3
23
Not enough data
7.6
26
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.4
24
Not enough data
7.5
24
Presenter Tools
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Not enough data
Conferencing Options
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Not enough data
Application Tools
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Functionality
Not enough data
9.2
53
Not enough data
9.3
51
Not enough data
8.3
49
Not enough data
8.9
50
Not enough data
8.6
50
Not enough data
8.6
50
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
131
Not enough data
9.3
133
Not enough data
8.3
109
Not enough data
8.8
109
Monitoring - Network Monitoring
Not enough data
8.3
30
Not enough data
8.1
30
Not enough data
9.3
30
Management
Not enough data
9.0
111
Not enough data
8.8
116
Not enough data
8.4
105
Analytics - Network Monitoring
Not enough data
8.4
27
Not enough data
8.3
24
Security - Network Monitoring
Not enough data
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Network Performance - Network Monitoring
Not enough data
8.2
28
Not enough data
8.4
29
AI Automation - Network Monitoring
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Agentic AI - Network Monitoring
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.6
14
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Monitoring
Not enough data
Feature Not Available
Not enough data
8.8
125
Not enough data
Feature Not Available
Not enough data
9.2
135
Not enough data
8.1
20
Administration
Not enough data
9.1
128
Not enough data
8.8
113
Not enough data
8.5
109
Not enough data
7.0
18
Analysis
Not enough data
8.8
126
Not enough data
8.9
138
Not enough data
8.7
106
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
AI Automation - Cloud Infrastructure Monitoring
Not enough data
5.2
7
Not enough data
5.5
7
Functionality
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
9.8
7
Issue Resolution
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Management
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.4
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
44
|
Verified
Not enough data
8.7
42
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
43
|
Verified
Analysis
Not enough data
8.6
45
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
8.9
46
|
Verified
Not enough data
8.6
39
|
Verified
Visualization
Not enough data
9.1
47
|
Verified
Not enough data
8.7
44
|
Verified
Agentic AI - Log Analysis
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.8
93
Not enough data
8.8
96
Not enough data
9.0
98
Not enough data
8.3
72
Not enough data
9.0
96
Response
Not enough data
8.8
96
Not enough data
9.0
93
Not enough data
8.6
90
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.7
6
Not enough data
7.1
7
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
6.9
6
Performance
Not enough data
8.6
87
Not enough data
8.5
75
Functionality
Not enough data
8.7
75
Not enough data
8.5
72
Not enough data
8.5
70
Not enough data
8.5
74
Administration
9.7
51
Not enough data
9.3
43
Not enough data
9.1
39
Not enough data
9.3
49
Not enough data
9.2
44
Not enough data
9.0
46
Not enough data
Maintenance
9.4
46
Not enough data
8.7
34
Not enough data
Communication
8.9
43
Not enough data
7.6
28
Not enough data
Feature Not Available
Not enough data
8.1
36
Not enough data
Security
8.8
31
Not enough data
8.9
35
Not enough data
Device Support
8.0
39
Not enough data
8.8
40
Not enough data
8.8
40
Not enough data
Performance
8.3
37
Not enough data
Management
Not enough data
8.2
18
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.2
18
Not enough data
8.7
17
Monitoring
Not enough data
9.4
19
Not enough data
8.6
18
Not enough data
9.1
17
Support
Not enough data
9.2
19
Not enough data
9.4
19
Not enough data
8.6
17
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.8
54
Agentic AI - IT Alerting
Not enough data
6.4
12
Not enough data
6.1
11
Not enough data
6.1
12
Not enough data
6.3
12
Not enough data
6.0
12
Not enough data
6.0
12
Not enough data
6.0
12
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.9
95
Not enough data
8.7
87
Not enough data
8.4
89
Not enough data
8.7
78
Not enough data
8.9
81
Not enough data
9.3
107
Not enough data
Feature Not Available
Not enough data
Platform
9.0
97
Not enough data
7.8
81
Not enough data
7.9
82
Not enough data
9.5
108
Not enough data
Security
Feature Not Available
Not enough data
9.0
89
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
ScreenConnect and Site24x7 share no categories
Unique Categories
ScreenConnect is categorized as Screen Sharing, Remote Support, Remote Desktop, Video Conferencing, and Remote Video Support
Reviews
Reviewers' Company Size
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.9%
Computer & Network Security
6.2%
Computer Software
5.9%
Computer Networking
3.8%
Hospital & Health Care
3.4%
Other
37.8%
Information Technology and Services
18.4%
Computer Software
14.3%
Computer & Network Security
9.8%
Financial Services
5.3%
Telecommunications
3.3%
Other
48.9%
Alternatives
Discussions
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is the use of Site24x7?
1 Comment
DG
It is used to check on whether the website is working well or not and it also provides status of the website if it goes down for any reason and provides...Read more
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