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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
$79.00 Per Month
ScalePad Lifecycle Manager
Star Rating
(193)4.5 out of 5
Market Segments
Small-Business (75.5% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSuperOps
Star Rating
(126)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ScalePad Lifecycle Manager excels in Hardware Asset Inventory with a score of 9.4, while SuperOps trails behind at 8.7. Reviewers mention that ScalePad's detailed tracking of hardware assets significantly enhances their asset management capabilities.
- Reviewers mention that SuperOps shines in Quality of Support, scoring 9.5 compared to ScalePad's 8.8. Users on G2 appreciate the prompt and effective assistance provided by SuperOps, making it a preferred choice for those who prioritize customer support.
- G2 users highlight ScalePad's superior Lifecycle Reports with a score of 9.1, which helps businesses track asset lifecycles effectively. In contrast, SuperOps does not have a comparable feature that stands out, leading users to feel less informed about their asset management.
- Users say that ScalePad Lifecycle Manager offers a more user-friendly experience with an Ease of Use score of 9.2, while SuperOps scores slightly lower at 9.0. Reviewers mention that ScalePad's intuitive interface makes it easier for small businesses to navigate and utilize the software.
- Reviewers mention that SuperOps provides better Performance Monitoring capabilities, scoring 8.0, which is crucial for businesses needing real-time insights. Users report that the alerting features in SuperOps are more robust compared to ScalePad's offerings.
- Users on G2 report that ScalePad Lifecycle Manager has a more comprehensive Asset Discovery feature with a score of 8.4, while SuperOps scores 7.8. Reviewers say that ScalePad's ability to discover and manage assets across various platforms is a significant advantage for IT teams.
Pricing
Entry-Level Pricing
ScalePad Lifecycle Manager
Free
Free Trial
Per Month
Launch your first Customer Success motion, free forever for one client. With Free, you can:
- Deliver a complete Customer Success motion for one high-value client
- Build strategic Roadmaps, Goals, Budgets, and Reports all in one view
- Sync PSA & RMM data to uncover asset risks automatically
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
ScalePad Lifecycle Manager
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
8.9
161
8.7
112
Ease of Use
9.1
161
9.0
114
Ease of Setup
9.1
129
9.0
99
Ease of Admin
9.2
118
8.9
99
Quality of Support
8.7
146
9.4
111
Has the product been a good partner in doing business?
9.0
124
9.2
99
Product Direction (% positive)
8.4
158
9.7
112
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Tools - Warranty Management
9.2
109
Not enough data
8.6
105
Not enough data
9.0
120
Not enough data
Customer Insights
Feature Not Available
Not enough data
7.3
89
Not enough data
Software Integrations
7.9
95
Not enough data
7.3
74
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
91
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.9
92
Not enough data
Feature Not Available
Not enough data
8.1
81
Not enough data
8.8
86
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.0
91
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.2
108
8.8
83
8.1
90
8.3
78
7.5
79
7.7
60
7.1
73
Feature Not Available
8.0
83
Feature Not Available
Generative AI
5.9
27
7.1
39
5.9
27
7.3
38
Agentic AI - IT Asset Management
3.3
5
Not enough data
3.3
5
Not enough data
4.3
5
Not enough data
3.3
5
Not enough data
3.3
5
Not enough data
3.7
5
Not enough data
5.6
6
Not enough data
Management
8.7
101
8.8
81
Feature Not Available
8.3
77
Feature Not Available
7.5
62
8.3
103
7.6
73
Customer Management
Not enough data
8.2
59
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.3
58
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
57
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.0
28
Not enough data
6.2
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ScalePad Lifecycle Manager and SuperOps are categorized as IT Asset Management
Unique Categories
ScalePad Lifecycle Manager is categorized as Warranty Management
Reviews
Reviewers' Company Size
ScalePad Lifecycle Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.6%
Computer & Network Security
25.0%
Computer Hardware
2.7%
Consulting
1.6%
Computer Networking
1.6%
Other
9.6%
Information Technology and Services
45.2%
Computer & Network Security
23.0%
Computer Networking
5.6%
Education Management
3.2%
Consulting
2.4%
Other
20.6%
Discussions
What does ScalePad do?
2 Comments
LR
Gives an instant view across all clients for hardware warranty expiration, software listings, and an overall score of how well a client is managing their...Read more
What does warranty master do?
2 Comments
ET
ScalePad strengthens the connection between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s...Read more
Hudu Intergration
1 Comment
ET
Hi Craig! Yes, this is something we've been looking at and is on our radar, but currently unavailable. That said, we're always looking for Partners to...Read more
SuperOps has no discussions with answers
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