Compare Qualtrics Strategy & Research and QuestionPro CX 
At a Glance
Market Segments
Enterprise (44.8% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Qualtrics Strategy & Research
Star Rating
(2,999)4.4 out of 5
Market Segments
Enterprise (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Qualtrics Strategy & ResearchQuestionPro CX
Star Rating
(11)4.9 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QuestionPro CXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualtrics Strategy & Research excels in providing a seamless user experience, with many users appreciating its intuitive interface that allows for smooth question building and logic adjustments. One user highlighted how it feels more like a research workspace than a traditional server tool.
- Users say that QuestionPro CX is particularly beneficial for small businesses and non-profits, as it offers a free version that meets their needs effectively. Reviewers noted that it helps them gather direct feedback from their communities, enabling them to adapt services based on real-time insights.
- According to verified reviews, Qualtrics Strategy & Research has a significantly higher overall satisfaction score, reflecting its robust features and capabilities. Users have praised its ExpertReview engine, which acts as a built-in research consultant, helping to identify potential survey fatigue before publishing.
- Reviewers mention that while QuestionPro CX scores high in ease of use and setup, some users feel it lacks the depth and advanced features found in Qualtrics. For instance, Qualtrics users appreciate the flexibility in setting up complex branching logic, which enhances their survey design process.
- G2 reviewers highlight that Qualtrics Strategy & Research has a strong market presence, particularly among enterprise users, which may indicate a more comprehensive solution for larger organizations. In contrast, QuestionPro CX is favored by small businesses, which may limit its scalability for larger enterprises.
- Users report that both platforms offer good support, but QuestionPro CX edges out slightly in this area, with users noting its responsive customer service. However, Qualtrics users have expressed satisfaction with the quality of support, emphasizing the helpfulness of the resources available for troubleshooting and guidance.
Pricing
Entry-Level Pricing
Qualtrics Strategy & Research
No pricing availableQuestionPro CX
No pricing availableFree Trial
Qualtrics Strategy & Research
Free Trial is available
QuestionPro CX
No trial information availableRatings
Meets Requirements
8.9
2,504
9.5
7
Ease of Use
8.5
2,509
9.6
9
Ease of Setup
8.3
1,058
9.5
7
Ease of Admin
8.4
1,027
9.3
5
Quality of Support
8.7
2,184
9.0
5
Has the product been a good partner in doing business?
8.7
952
9.3
5
Product Direction (% positive)
8.1
2,417
8.5
8
Features by Category
User Response Methods
8.7
13
Not enough data
6.7
8
Not enough data
6.3
8
Not enough data
7.2
9
Not enough data
8.5
10
Not enough data
Participant Selection
7.2
10
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
Insights
9.0
13
Not enough data
8.2
10
Not enough data
8.9
11
Not enough data
Generative AI
6.9
7
Not enough data
Administration
8.3
11
Not enough data
8.0
11
Not enough data
8.8
11
Not enough data
Capabilities
8.2
11
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
Methodology
8.3
10
Not enough data
7.0
10
Not enough data
7.1
11
Not enough data
Generative AI
7.1
8
Not enough data
7.4
9
Not enough data
Analytics
8.7
10
8.8
7
8.8
11
9.3
7
8.7
10
9.3
7
7.8
10
9.0
7
Customization
8.3
10
9.2
6
8.0
10
9.2
6
8.5
9
9.0
7
8.9
9
9.2
6
Generative AI
6.4
7
8.9
6
6.4
7
8.9
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
7.8
9
Not enough data
8.0
9
Not enough data
8.5
9
Not enough data
7.7
8
Not enough data
7.6
9
Not enough data
Segment Trending
6.9
9
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
6.7
9
Not enough data
Analysis
7.5
10
Not enough data
8.2
10
Not enough data
6.7
10
Not enough data
Platform
7.3
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
452
Not enough data
9.1
456
Not enough data
8.4
398
Not enough data
8.9
451
Not enough data
Survey Customization
8.9
435
Not enough data
8.5
397
Not enough data
8.5
362
Not enough data
8.6
315
Not enough data
Survey Insights
8.5
444
Not enough data
8.4
290
Not enough data
8.7
439
Not enough data
8.5
387
Not enough data
Agentic AI - Survey
7.8
13
Not enough data
8.0
14
Not enough data
8.4
15
Not enough data
Brand Signals
8.8
67
Not enough data
8.2
66
Not enough data
9.0
66
Not enough data
Brand Analytics
8.8
69
Not enough data
8.7
70
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualtrics Strategy & Research and QuestionPro CX are categorized as Experience Management
Unique Categories
Qualtrics Strategy & Research is categorized as Brand Intelligence, Survey, Statistical Analysis, Market Intelligence, User Research, and Consumer Insights Platforms
QuestionPro CX has no unique categories
Reviews
Reviewers' Company Size
Qualtrics Strategy & Research
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
21.1%
Education Management
11.7%
Research
7.7%
Information Technology and Services
6.7%
Market Research
4.3%
Other
48.4%
Non-Profit Organization Management
30.0%
Translation and Localization
10.0%
Research
10.0%
Real Estate
10.0%
Market Research
10.0%
Other
30.0%
Alternatives
Discussions
What would be the best way to restart on the basics, as I am having a little trouble on trying to get and start an existing project
3 Comments
MK
I highly recommend my users don't open Qualtrics until they've designed their survey/form/process "on paper." you shouldn't bother using Qualtrics until you...Read more
Is qualtrics better than SurveyMonkey?
3 Comments
RB
Yes in so many ways from the customized survey creation to the dashboards that align with them. With the ability to upload data and automate processes the...Read more
QuestionPro CX has no discussions with answers
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