# Top 10 QuestionPro CX Alternatives & Competitors
**Average Rating:** 4.9/5
**Total Number of Reviews:** 11
Explore the best alternatives to QuestionPro CX for users who need new software features or want to try different solutions. Experience Management Software is a widely used technology, and many people are seeking user friendly, reliable software solutions with ai text generation, multiple branding support, and ai text summarization. Other important factors to consider when researching alternatives to QuestionPro CX include analytics and features. The best overall QuestionPro CX alternative is Qualtrics Customer Experience. Other similar apps like QuestionPro CX are Qualtrics Market Research, Birdeye, SurveySparrow, and Reputation. QuestionPro CX alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Customer Success Software](https://www.g2.com/categories/customer-success) or [Survey Software](https://www.g2.com/categories/survey).


## Best Paid & Free Alternatives to QuestionPro CX
  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)
  - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews)
  - [ChurnZero](https://www.g2.com/products/churnzero/reviews)
  - [Totango](https://www.g2.com/products/totango/reviews)
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
  - [AskNicely](https://www.g2.com/products/asknicely/reviews)
  - [UserTesting](https://www.g2.com/products/usertesting/reviews)

## Top 10 Alternatives to QuestionPro CX Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how QuestionPro CX stacks up to the competition, check reviews from current & previous users in industries like Non-Profit Organization Management, Market Research, and Design, and find the best product for your business.


  ### 1. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews)
By Qualtrics
**Average Rating:** 4.3/5
**Total Reviews:** 751
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.


Reviewers say compared to QuestionPro CX, Qualtrics Customer Experience is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-questionpro-cx)
**Compare Qualtrics Customer Experience with other alternatives:**
- [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research)
- [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow)
- [Qualtrics Customer Experience vs Reputation](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation)
- [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs Totango](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango)
- [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs UserTesting](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting)

  ### 2. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)
By Qualtrics
**Average Rating:** 4.4/5
**Total Reviews:** 3,018
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.


Reviewers say compared to QuestionPro CX, Qualtrics Market Research is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-questionpro-cx)
**Compare Qualtrics Market Research with other alternatives:**
- [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research)
- [Qualtrics Market Research vs SurveySparrow](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow)
- [Qualtrics Market Research vs Reputation](https://www.g2.com/compare/qualtrics-market-research-vs-reputation)
- [Qualtrics Market Research vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Totango](https://www.g2.com/compare/qualtrics-market-research-vs-totango)
- [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research)
- [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research)
- [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting)

  ### 3. [Birdeye](https://www.g2.com/products/birdeye/reviews)
By Birdeye
**Average Rating:** 4.7/5
**Total Reviews:** 4,205
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.


Reviewers say compared to QuestionPro CX, Birdeye is:
- Slower to reach roi
- Better at support
- Easier to do business with
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-questionpro-cx)
**Compare Birdeye with other alternatives:**
- [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience)
- [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research)
- [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow)
- [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation)
- [Birdeye vs ChurnZero](https://www.g2.com/compare/birdeye-vs-churnzero)
- [Birdeye vs Totango](https://www.g2.com/compare/birdeye-vs-totango)
- [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success)
- [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye)
- [Birdeye vs UserTesting](https://www.g2.com/compare/birdeye-vs-usertesting)

  ### 4. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews)
By SurveySparrow Inc.
**Average Rating:** 4.4/5
**Total Reviews:** 2,067
SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.


Reviewers say compared to QuestionPro CX, SurveySparrow is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs SurveySparrow](https://www.g2.com/compare/questionpro-cx-vs-surveysparrow)
**Compare SurveySparrow with other alternatives:**
- [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow)
- [SurveySparrow vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow)
- [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow)
- [SurveySparrow vs Reputation](https://www.g2.com/compare/reputation-vs-surveysparrow)
- [SurveySparrow vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveysparrow)
- [SurveySparrow vs Totango](https://www.g2.com/compare/surveysparrow-vs-totango)
- [SurveySparrow vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow)
- [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow)
- [SurveySparrow vs UserTesting](https://www.g2.com/compare/surveysparrow-vs-usertesting)

  ### 5. [Reputation](https://www.g2.com/products/reputation/reviews)
By Reputation
**Average Rating:** 4.5/5
**Total Reviews:** 2,469
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.


Reviewers say compared to QuestionPro CX, Reputation is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Reputation](https://www.g2.com/compare/questionpro-cx-vs-reputation)
**Compare Reputation with other alternatives:**
- [Reputation vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation)
- [Reputation vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-reputation)
- [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation)
- [Reputation vs SurveySparrow](https://www.g2.com/compare/reputation-vs-surveysparrow)
- [Reputation vs ChurnZero](https://www.g2.com/compare/churnzero-vs-reputation)
- [Reputation vs Totango](https://www.g2.com/compare/reputation-vs-totango)
- [Reputation vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-reputation)
- [Reputation vs AskNicely](https://www.g2.com/compare/asknicely-vs-reputation)
- [Reputation vs UserTesting](https://www.g2.com/compare/reputation-vs-usertesting)

  ### 6. [ChurnZero](https://www.g2.com/products/churnzero/reviews)
By ChurnZero
**Average Rating:** 4.7/5
**Total Reviews:** 1,610
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.


Reviewers say compared to QuestionPro CX, ChurnZero is:
- Slower to reach roi
- Better at support
- Easier to do business with
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs ChurnZero](https://www.g2.com/compare/churnzero-vs-questionpro-cx)
**Compare ChurnZero with other alternatives:**
- [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience)
- [ChurnZero vs Qualtrics Market Research](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research)
- [ChurnZero vs Birdeye](https://www.g2.com/compare/birdeye-vs-churnzero)
- [ChurnZero vs SurveySparrow](https://www.g2.com/compare/churnzero-vs-surveysparrow)
- [ChurnZero vs Reputation](https://www.g2.com/compare/churnzero-vs-reputation)
- [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango)
- [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success)
- [ChurnZero vs AskNicely](https://www.g2.com/compare/asknicely-vs-churnzero)
- [ChurnZero vs UserTesting](https://www.g2.com/compare/churnzero-vs-usertesting)

  ### 7. [Totango](https://www.g2.com/products/totango/reviews)
By Totango
**Average Rating:** 4.3/5
**Total Reviews:** 1,150
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.


Reviewers say compared to QuestionPro CX, Totango is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Totango](https://www.g2.com/compare/questionpro-cx-vs-totango)
**Compare Totango with other alternatives:**
- [Totango vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango)
- [Totango vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-totango)
- [Totango vs Birdeye](https://www.g2.com/compare/birdeye-vs-totango)
- [Totango vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-totango)
- [Totango vs Reputation](https://www.g2.com/compare/reputation-vs-totango)
- [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango)
- [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango)
- [Totango vs AskNicely](https://www.g2.com/compare/asknicely-vs-totango)
- [Totango vs UserTesting](https://www.g2.com/compare/totango-vs-usertesting)

  ### 8. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
By Gainsight Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 1,757
Gainsight CS is a complete Customer Success Platform.


Reviewers say compared to QuestionPro CX, Gainsight Customer Success is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-questionpro-cx)
**Compare Gainsight Customer Success with other alternatives:**
- [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience)
- [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research)
- [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success)
- [Gainsight Customer Success vs SurveySparrow](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow)
- [Gainsight Customer Success vs Reputation](https://www.g2.com/compare/gainsight-customer-success-vs-reputation)
- [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success)
- [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango)
- [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success)
- [Gainsight Customer Success vs UserTesting](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting)

  ### 9. [AskNicely](https://www.g2.com/products/asknicely/reviews)
By AskNicely
**Average Rating:** 4.7/5
**Total Reviews:** 1,050
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.


Reviewers say compared to QuestionPro CX, AskNicely is:
- Slower to reach roi
- Better at support
- Easier to do business with
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs AskNicely](https://www.g2.com/compare/asknicely-vs-questionpro-cx)
**Compare AskNicely with other alternatives:**
- [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience)
- [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research)
- [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye)
- [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow)
- [AskNicely vs Reputation](https://www.g2.com/compare/asknicely-vs-reputation)
- [AskNicely vs ChurnZero](https://www.g2.com/compare/asknicely-vs-churnzero)
- [AskNicely vs Totango](https://www.g2.com/compare/asknicely-vs-totango)
- [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success)
- [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting)

  ### 10. [UserTesting](https://www.g2.com/products/usertesting/reviews)
By UserTesting
**Average Rating:** 4.4/5
**Total Reviews:** 792
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.


Reviewers say compared to QuestionPro CX, UserTesting is:
- Slower to reach roi
Categories in common with QuestionPro CX: [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [QuestionPro CX vs UserTesting](https://www.g2.com/compare/questionpro-cx-vs-usertesting)
**Compare UserTesting with other alternatives:**
- [UserTesting vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting)
- [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting)
- [UserTesting vs Birdeye](https://www.g2.com/compare/birdeye-vs-usertesting)
- [UserTesting vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-usertesting)
- [UserTesting vs Reputation](https://www.g2.com/compare/reputation-vs-usertesting)
- [UserTesting vs ChurnZero](https://www.g2.com/compare/churnzero-vs-usertesting)
- [UserTesting vs Totango](https://www.g2.com/compare/totango-vs-usertesting)
- [UserTesting vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting)
- [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting)


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