QuestionPro CX Reviews & Product Details

It makes understanding and improving customer experience much more efficient and data-driven. Review collected by and hosted on G2.com.

The interface isn’t as slick, and complex features like advanced logic or deeper reporting can take time to learn and navigate. Review collected by and hosted on G2.com.

This software allows us to directly hear feedback from our community which allows us to improve our services and adapt to changing needs. Review collected by and hosted on G2.com.

not applicable not applicable not applicable Review collected by and hosted on G2.com.

It is free for us as a non-profit and does the job. Review collected by and hosted on G2.com.

We haven't found a downside and have been able to program it with no problem. Review collected by and hosted on G2.com.

The UI and UX of this product have made it so simple for us not only to create the surveys that are of vital importance to our nonprofit organization, It makes it easier for our clients to answer questions across multiple devices depending on what suits their needs. The analytic data is very easy to clean and view through different statistical lenses should an unorthodox need for explanation occur. This product has served its purpose and then some. Review collected by and hosted on G2.com.

Just that we can't use it as a data platform for more things! Review collected by and hosted on G2.com.

This has been a product that has been used for many years. It is easy to navigate when trying to create a new survey as well as coping and pasting current surveys that only need title changes. Review collected by and hosted on G2.com.

The warning that space is at full occupany only shows up when you can no longer add anything new. This causes me to have to re-do whatever I just made since its no longer able to save. There needs to be a warning that space is running low so it can be adjusted ahead of time. Review collected by and hosted on G2.com.

QuestionPro was a life saver when trying to send a survey. You get analytics, and fun features to use to make the survey more fun instead of the normal surveys you usually send out. Review collected by and hosted on G2.com.

So far I have not had any issues, I am using the free version and it works fine for my use, however, if you'd like more features you do need to pay for it. Review collected by and hosted on G2.com.

I can perform international questionnaires to obtain data all over the world in real time to do comprehensive analytics and with the security that the surveys are encoded. The fact that multiple users can do the survey simultaneously increases our efficiency. I also like the survey distribution option. Review collected by and hosted on G2.com.

I appreciate that QuestionPro can provide graphics and charts, but it would be nice if it could provide presentations templates as well. Even though updates are useful, sometimes it gave you some extra work on your already set up survey Review collected by and hosted on G2.com.

Question Pro is very easy to set up and start using. Review collected by and hosted on G2.com.

This is a very easy to use survey software. I've used it a few times for internal use and have not found any limitations or hangups. Review collected by and hosted on G2.com.

EASY TO USE, EASY TO SET UP DIFFERENT SURVEYS Review collected by and hosted on G2.com.

NOTHING, IT'S REALLY EASY TO USE AND SHARE WITH COWORKERS Review collected by and hosted on G2.com.

There are many choices out there for VOC software platforms, some free and limited in capability and some very expensive and complex to manage. QuestionPro comes in several varieties and what's nice is that you can start small and add capability as you grow unline the more expensive platforms where you pay a lot for what you don't really need at the moment. Review collected by and hosted on G2.com.

It's highly dependent on what your needs are and, for the most part, QuestionPro fits the bill for any standard survey tool you might need. While it may not have all of the features that an enterprise-level platform might have, it has a considerable amount of capability for its price-point. Review collected by and hosted on G2.com.