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At a Glance
Market Segments
Enterprise (51.3% of reviews)
Enterprise (47.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Qualtrics Customer Experience
Star Rating
(739)4.3 out of 5
Market Segments
Enterprise (51.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansUiPath Agentic Automation
Star Rating
(7,249)4.6 out of 5
Market Segments
Enterprise (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about UiPath Agentic AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the UiPath Platform™ excels in automation capabilities, particularly with its Robotic Process Automation (RPA) features, which reviewers say significantly enhance operational efficiency compared to Qualtrics Customer Experience, which focuses more on survey and feedback management.
- Reviewers mention that the ease of use for the UiPath Platform™ is rated higher, with users saying that the intuitive interface and drag-and-drop functionality make it accessible for non-technical users, while Qualtrics Customer Experience has a steeper learning curve due to its complex analytics features.
- G2 users highlight that the quality of support for the UiPath Platform™ is superior, with many reviewers praising the responsiveness and helpfulness of the support team, whereas users on G2 note that while Qualtrics Customer Experience offers decent support, it can be slower to respond during peak times.
- Users say that the UiPath Platform™ has a strong product direction, with frequent updates and new features being rolled out, which reviewers mention keeps the software relevant and competitive, while Qualtrics Customer Experience has received feedback about slower innovation in its feature set.
- Reviewers mention that the setup process for the UiPath Platform™ is generally smoother, with users reporting that the guided installation and comprehensive documentation make it easier to get started, in contrast to Qualtrics Customer Experience, which users say can be cumbersome and time-consuming to configure.
- Users report that the UiPath Platform™ meets requirements more effectively, with a score of 9.1, as many reviewers highlight its ability to integrate seamlessly with existing systems, while Qualtrics Customer Experience, with a score of 8.6, is noted for its strong survey capabilities but may lack in integration flexibility.
Pricing
Entry-Level Pricing
Qualtrics Customer Experience
Frontline Care
Contact Us
Best for customer experience and contact center leaders who want to retain and upsell more customers
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
UiPath Agentic Automation
No pricing availableFree Trial
Qualtrics Customer Experience
No trial information availableUiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.6
595
9.1
4,604
Ease of Use
8.4
597
9.1
5,082
Ease of Setup
7.6
354
8.6
2,189
Ease of Admin
7.9
347
8.5
1,579
Quality of Support
8.5
564
8.8
4,399
Has the product been a good partner in doing business?
8.5
339
8.8
1,525
Product Direction (% positive)
8.6
572
9.5
4,529
Features by Category
Social Analytics
8.2(won by default)
59
Not enough data
8.2(won by default)
65
Not enough data
8.5(won by default)
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
8.2(won by default)
72
Not enough data
8.2(won by default)
73
Not enough data
8.3(won by default)
71
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
Not enough data
9.1
3337
|
Verified
Not enough data
8.9
3342
|
Verified
Not enough data
8.8
3238
|
Verified
Not enough data
8.9
3294
|
Verified
Not enough data
8.9
3190
|
Verified
Not enough data
9.3
1513
|
Verified
Bot Management & Execution
Not enough data
9.1
3191
|
Verified
Not enough data
9.0
3199
|
Verified
Not enough data
9.0
3190
|
Verified
Not enough data
8.9
3030
|
Verified
Not enough data
9.1
1481
|
Verified
Not enough data
9.2
1480
|
Verified
Intelligent Automation
Not enough data
9.0
1446
Not enough data
9.0
1387
|
Verified
Not enough data
8.9
1329
Agentic AI - Robotic Process Automation (RPA)
Not enough data
8.5
85
Not enough data
8.3
83
Not enough data
8.4
84
Not enough data
8.4
85
Not enough data
8.3
81
Not enough data
8.1
83
Not enough data
8.2
80
Quality Assurance
9.1
38
Not enough data
8.8
37
Not enough data
8.4
39
Not enough data
Engagement
8.4
40
Not enough data
8.9
40
Not enough data
8.8
36
Not enough data
Performance
8.7
35
Not enough data
9.3
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.1
110
Not enough data
8.8
108
Not enough data
8.8
105
Not enough data
7.7
61
Not enough data
Customization
8.4
94
Not enough data
8.4
101
Not enough data
8.6
95
Not enough data
8.4
92
Not enough data
Generative AI
8.3
11
Not enough data
7.7
11
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.3
59
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
8.3
16
Management
Not enough data
8.6
16
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
8.7
15
Security
Not enough data
8.9
16
Not enough data
8.8
16
Not enough data
9.0
16
Integration Options
Not enough data
8.6
15
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
7.3
13
Deployment
Not enough data
8.8
14
Not enough data
9.0
13
Feedback Management
8.3
93
Not enough data
8.6
100
Not enough data
8.4
115
Not enough data
Feedback Analysis
8.3
102
Not enough data
8.4
103
Not enough data
8.7
103
Not enough data
Feedback Sources
8.3
95
Not enough data
9.0
118
Not enough data
8.5
83
Not enough data
8.7
86
Not enough data
Generative AI
7.7
10
Not enough data
7.5
10
Not enough data
Process Management
Not enough data
9.4
202
Not enough data
9.4
203
Not enough data
9.5
199
Not enough data
9.4
203
Process Analysis
Not enough data
9.4
202
Not enough data
9.4
200
Not enough data
9.4
201
Automation
Not enough data
9.7
201
Not enough data
9.6
199
Generative AI
Not enough data
8.8
23
Agentic AI - Process Mining
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
7.5
10
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.7
11
Monitoring & Listening
8.4
82
Not enough data
7.7
72
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.2
81
Not enough data
7.8
83
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.5
45
Not enough data
9.1
45
Not enough data
8.9
46
Not enough data
Predictions
9.0
45
Not enough data
8.7
46
Not enough data
Feature Not Available
Not enough data
8.4
45
Not enough data
8.9
46
Not enough data
8.8
46
Not enough data
Generative AI
8.5
8
Not enough data
8.8
8
Not enough data
Functionality
Not enough data
9.1
125
Not enough data
9.2
121
Not enough data
9.2
122
Not enough data
9.2
120
Automation
Not enough data
9.3
124
Not enough data
9.2
120
Not enough data
9.2
121
Agentic AI - Automation Testing
Not enough data
8.7
21
Not enough data
8.4
21
Not enough data
8.2
21
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
8.7
133
Not enough data
8.3
97
Not enough data
8.4
73
Not enough data
Channels
8.5
67
Not enough data
8.8
136
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
Insight
8.3
68
Not enough data
8.3
122
Not enough data
8.1
49
Not enough data
Feature Not Available
Not enough data
Data Capture
Not enough data
8.6
85
Not enough data
8.6
85
Data Extraction
Not enough data
8.7
85
Not enough data
8.7
85
Data Validation
Not enough data
8.5
85
Workflow Automation
Not enough data
8.8
83
Not enough data
8.9
85
Document Management
Not enough data
8.7
84
Not enough data
8.5
84
Machine Learning
Not enough data
8.3
83
Natural Language Processing
Not enough data
8.3
83
Semantic Analysis
Not enough data
8.4
81
Data Integration
Not enough data
8.8
83
Security
Not enough data
8.9
85
Not enough data
8.9
83
Customization - AI Agent Builders
Not enough data
8.5
52
Not enough data
8.3
51
Not enough data
8.5
49
Functionality - AI Agent Builders
Not enough data
7.9
51
Not enough data
8.5
51
Not enough data
8.3
51
Not enough data
8.4
51
Data and Analytics - AI Agent Builders
Not enough data
8.5
50
Not enough data
8.5
51
Not enough data
8.5
51
Integration - AI Agent Builders
Not enough data
8.9
52
Not enough data
8.6
52
Not enough data
8.5
51
Not enough data
8.4
51
Workflow Design & Orchestration
Not enough data
8.7
21
Not enough data
8.5
22
Integrations & Connectivity
Not enough data
8.3
20
Not enough data
8.4
22
Automation Execution & Intelligence
Not enough data
8.6
22
Not enough data
8.6
21
Development & Customization
Not enough data
8.5
21
Not enough data
8.6
21
Governance & Security
Not enough data
8.5
22
Not enough data
8.8
21
Reporting & Analytics
Not enough data
8.6
22
Not enough data
8.2
22
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
8.4
16
Not enough data
8.4
16
Not enough data
8.5
16
Not enough data
8.4
15
Not enough data
8.2
16
Not enough data
8.2
15
Generation and Interpretation - AI App Builder
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generated Application Quality - AI App Builder
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
9.0
30
Not enough data
8.6
30
Not enough data
8.5
32
Not enough data
8.6
31
Not enough data
8.5
32
Not enough data
8.4
31
Performance Optimization & Analytics - AI Orchestration
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.6
31
Governance & Compliance Controls - AI Orchestration
Not enough data
8.8
28
Not enough data
8.9
31
Not enough data
9.3
29
Not enough data
8.9
30
Not enough data
9.0
29
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
9.3
653
Not enough data
9.2
657
Not enough data
9.2
630
Not enough data
9.3
650
Not enough data
9.5
670
Data Control
Not enough data
9.3
644
Not enough data
9.3
644
Not enough data
9.3
644
Publishing
Not enough data
9.4
655
Not enough data
9.4
660
Not enough data
9.5
651
Agentic AI - Low-Code Development Platforms
Not enough data
8.3
25
Not enough data
8.3
23
Not enough data
8.3
23
Categories
Categories
Shared Categories
Qualtrics Customer Experience and UiPath Agentic Automation are categorized as SAP Store
Unique Categories
Qualtrics Customer Experience is categorized as Proactive Customer Retention, Feedback Analytics, Genesys AppFoundry Marketplace, Experience Management, Contact Center Quality Assurance, Social Customer Service, Social Media Analytics, and Social Media Listening Tools
UiPath Agentic Automation is categorized as AI Agent Builders, AI Orchestration, Automation Testing, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Process Mining, AI App Builder, AI Software Testing Tools, Business Automation Platforms (BAPs), iPaaS, and Low-Code Development Platforms
Reviews
Reviewers' Company Size
Qualtrics Customer Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UiPath Agentic Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Higher Education
7.0%
Marketing and Advertising
5.3%
Education Management
5.3%
Computer Software
5.2%
Other
66.7%
Information Technology and Services
26.6%
Computer Software
9.5%
Financial Services
6.3%
Pharmaceuticals
3.7%
Telecommunications
3.7%
Other
50.2%
Alternatives
Discussions
How do other school districts use the platform? We are always looking for ways to improve our use.
3 Comments
SW
Ft agree withutRead more
What is the best way to learn Java scripts and build custom dashboards?
1 Comment
AB
Java training in Nagpur
https://www.sevenmentor.com/java-course-in-nagpurRead more
Is qualtrics a CRM?
1 Comment
RK
Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. Read more
Is it possible to integrate UIPath with any other software?
24 Comments
AD
Yes UI path integrates with another Application interfacing elements are triggers and user actionsRead more
What is the best way to learn more instead of just watching video tutorials?
8 Comments
SP
You have to practice more and more .Read more
How much accurate is OCR
7 Comments
DH
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more
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