Compare Qualtrics Customer Experience and UiPath Agentic Automation 
At a Glance
Market Segments
Enterprise (51.6% of reviews)
Enterprise (47.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Qualtrics Customer Experience
Star Rating
(747)4.3 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansUiPath Agentic Automation
Star Rating
(7,263)4.6 out of 5
Market Segments
Enterprise (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about UiPath Agentic AutomationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UiPath Agentic Automation excels in its ability to automate complex processes, with users praising its integration of Generative AI. This feature allows users to set goals for the automation agents rather than following strict scripts, making the automation more intuitive and adaptable to changing business needs.
- Users say that Qualtrics Customer Experience provides a user-friendly dashboard that simplifies the process of capturing customer feedback from various channels. Reviewers appreciate the actionable insights generated from the platform, which help in making informed decisions based on comprehensive data analysis.
- Reviewers mention that UiPath Agentic Automation has a strong focus on evolving with user needs, with one user noting its remarkable evolution over four years. This adaptability is crucial for businesses looking for a scalable automation solution that can handle unpredictable processes.
- According to verified reviews, Qualtrics Customer Experience stands out for its versatility, offering multiple ways to achieve similar outcomes. Users find this flexibility beneficial, as it allows them to explore various methods to gather and analyze customer feedback effectively.
- G2 reviewers highlight that UiPath Agentic Automation offers a smoother setup experience compared to Qualtrics, with users noting the intuitive onboarding process. This ease of setup can significantly reduce the time and resources needed to implement automation solutions.
- Users report that while both platforms provide quality support, UiPath Agentic Automation receives slightly higher marks for its responsiveness and helpfulness. Reviewers appreciate the proactive assistance, which enhances their overall experience with the product.
Pricing
Entry-Level Pricing
Qualtrics Customer Experience
Frontline Care
Contact Us
Best for customer experience and contact center leaders who want to retain and upsell more customers
- Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
UiPath Agentic Automation
No pricing availableFree Trial
Qualtrics Customer Experience
No trial information availableUiPath Agentic Automation
Free Trial is available
Ratings
Meets Requirements
8.6
601
9.1
4,611
Ease of Use
8.4
604
9.1
5,091
Ease of Setup
7.6
361
8.6
2,206
Ease of Admin
8.0
350
8.5
1,583
Quality of Support
8.5
568
8.8
4,405
Has the product been a good partner in doing business?
8.5
342
8.8
1,529
Product Direction (% positive)
8.6
578
9.5
4,535
Features by Category
Social Analytics
8.2(won by default)
59
Not enough data
8.2(won by default)
65
Not enough data
8.5(won by default)
68
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
8.2(won by default)
72
Not enough data
8.2(won by default)
73
Not enough data
8.3(won by default)
71
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
Not enough data
9.1
3334
|
Verified
Not enough data
8.9
3337
|
Verified
Not enough data
8.8
3234
|
Verified
Not enough data
8.9
3291
|
Verified
Not enough data
8.9
3185
|
Verified
Not enough data
9.3
1518
|
Verified
Bot Management & Execution
Not enough data
9.1
3185
|
Verified
Not enough data
9.0
3195
|
Verified
Not enough data
9.0
3185
|
Verified
Not enough data
8.9
3024
|
Verified
Not enough data
9.1
1477
|
Verified
Not enough data
9.2
1476
|
Verified
Intelligent Automation
Not enough data
9.0
1442
Not enough data
9.0
1384
|
Verified
Not enough data
8.9
1325
Agentic AI - Robotic Process Automation (RPA)
Not enough data
8.6
91
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
8.3
82
Not enough data
8.2
85
Not enough data
8.3
85
Quality Assurance
9.1
38
Not enough data
8.8
37
Not enough data
8.4
39
Not enough data
Engagement
8.4
40
Not enough data
8.9
40
Not enough data
8.8
36
Not enough data
Performance
8.7
35
Not enough data
9.3
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.1
112
Not enough data
8.9
109
Not enough data
8.8
106
Not enough data
7.7
61
Not enough data
Customization
8.4
95
Not enough data
8.4
102
Not enough data
8.6
95
Not enough data
8.4
92
Not enough data
Generative AI
8.3
11
Not enough data
7.7
11
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.3
59
Not enough data
8.2
15
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
8.3
16
Management
Not enough data
8.6
16
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
8.5
16
Not enough data
8.7
15
Security
Not enough data
8.9
16
Not enough data
8.8
16
Not enough data
9.0
16
Integration Options
Not enough data
8.6
15
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
7.3
13
Deployment
Not enough data
8.8
14
Not enough data
9.0
13
Feedback Management
8.3
93
Not enough data
8.6
100
Not enough data
8.3
119
Not enough data
Feedback Analysis
8.3
103
Not enough data
8.4
105
Not enough data
8.7
104
Not enough data
Feedback Sources
8.3
95
Not enough data
9.1
122
Not enough data
8.5
83
Not enough data
8.7
86
Not enough data
Generative AI
7.7
10
Not enough data
7.5
10
Not enough data
Process Management
Not enough data
9.4
200
Not enough data
9.4
201
Not enough data
9.5
197
Not enough data
9.4
201
Process Analysis
Not enough data
9.4
200
Not enough data
9.4
198
Not enough data
9.4
199
Automation
Not enough data
9.7
199
Not enough data
9.6
197
Generative AI
Not enough data
8.8
23
Agentic AI - Process Mining
Not enough data
7.7
10
Not enough data
7.8
13
Not enough data
7.5
10
Not enough data
7.1
11
Not enough data
7.7
11
Not enough data
7.9
11
Not enough data
7.7
11
Monitoring & Listening
8.4
82
Not enough data
7.7
72
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.2
81
Not enough data
7.8
83
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.6
46
Not enough data
9.2
46
Not enough data
8.9
46
Not enough data
Predictions
9.0
45
Not enough data
8.7
46
Not enough data
Feature Not Available
Not enough data
8.4
45
Not enough data
8.9
47
Not enough data
8.8
47
Not enough data
Generative AI
8.5
8
Not enough data
8.8
8
Not enough data
Functionality
Not enough data
9.2
123
Not enough data
9.2
119
Not enough data
9.2
121
Not enough data
9.2
118
Automation
Not enough data
9.3
122
Not enough data
9.2
119
Not enough data
9.2
119
Agentic AI - Automation Testing
Not enough data
8.7
21
Not enough data
8.4
21
Not enough data
8.2
21
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
8.7
133
Not enough data
8.3
97
Not enough data
8.4
73
Not enough data
Channels
8.5
67
Not enough data
8.8
136
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
51
Not enough data
Insight
8.3
69
Not enough data
8.3
123
Not enough data
8.1
50
Not enough data
Feature Not Available
Not enough data
Data Capture
Not enough data
8.6
85
Not enough data
8.6
85
Data Extraction
Not enough data
8.7
85
Not enough data
8.7
86
Data Validation
Not enough data
8.5
85
Workflow Automation
Not enough data
8.8
83
Not enough data
8.9
85
Document Management
Not enough data
8.7
84
Not enough data
8.5
84
Machine Learning
Not enough data
8.3
83
Natural Language Processing
Not enough data
8.3
83
Semantic Analysis
Not enough data
8.4
81
Data Integration
Not enough data
8.8
83
Security
Not enough data
8.9
85
Not enough data
8.9
83
Customization - AI Agent Builders
Not enough data
8.5
52
Not enough data
8.3
51
Not enough data
8.5
49
Functionality - AI Agent Builders
Not enough data
7.9
51
Not enough data
8.5
51
Not enough data
8.3
51
Not enough data
8.4
51
Data and Analytics - AI Agent Builders
Not enough data
8.5
51
Not enough data
8.5
51
Not enough data
8.5
51
Integration - AI Agent Builders
Not enough data
8.9
52
Not enough data
8.6
53
Not enough data
8.5
51
Not enough data
8.4
51
Workflow Design & Orchestration
Not enough data
8.7
21
Not enough data
8.5
22
Integrations & Connectivity
Not enough data
8.3
21
Not enough data
8.4
22
Automation Execution & Intelligence
Not enough data
8.6
22
Not enough data
8.6
21
Development & Customization
Not enough data
8.6
22
Not enough data
8.6
21
Governance & Security
Not enough data
8.5
22
Not enough data
8.8
21
Reporting & Analytics
Not enough data
8.6
22
Not enough data
8.2
22
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
8.5
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
8.4
15
Not enough data
8.2
16
Not enough data
8.2
15
Generation and Interpretation - AI App Builder
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Generated Application Quality - AI App Builder
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
9.3
7
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
9.0
30
Not enough data
8.6
30
Not enough data
8.5
32
Not enough data
8.6
31
Not enough data
8.5
32
Not enough data
8.4
31
Performance Optimization & Analytics - AI Orchestration
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.3
31
Not enough data
8.4
31
Not enough data
8.6
31
Governance & Compliance Controls - AI Orchestration
Not enough data
8.8
28
Not enough data
8.9
31
Not enough data
9.3
29
Not enough data
8.9
30
Not enough data
9.0
29
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Application Design
Not enough data
9.3
651
Not enough data
9.2
655
Not enough data
9.2
628
Not enough data
9.3
648
Not enough data
9.5
669
Data Control
Not enough data
9.3
642
Not enough data
9.3
642
Not enough data
9.4
642
Publishing
Not enough data
9.4
653
Not enough data
9.4
658
Not enough data
9.5
649
Agentic AI - Low-Code Development Platforms
Not enough data
8.3
25
Not enough data
8.3
23
Not enough data
8.3
23
Categories
Categories
Shared Categories
Qualtrics Customer Experience and UiPath Agentic Automation are categorized as SAP Store
Unique Categories
Qualtrics Customer Experience is categorized as Proactive Customer Retention, Feedback Analytics, Genesys AppFoundry Marketplace, Experience Management, Contact Center Quality Assurance, Social Customer Service, Social Media Analytics, and Social Media Listening Tools
UiPath Agentic Automation is categorized as AI Agent Builders, AI Orchestration, Automation Testing, Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Process Mining, AI App Builder, AI Software Testing Tools, Business Automation Platforms (BAPs), iPaaS, and Low-Code Development Platforms
Reviews
Reviewers' Company Size
Qualtrics Customer Experience
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UiPath Agentic Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.3%
Higher Education
7.0%
Computer Software
5.3%
Marketing and Advertising
5.3%
Education Management
5.3%
Other
66.9%
Information Technology and Services
26.6%
Computer Software
9.5%
Financial Services
6.4%
Pharmaceuticals
3.7%
Telecommunications
3.7%
Other
50.2%
Alternatives
Discussions
How do other school districts use the platform? We are always looking for ways to improve our use.
3 Comments
SW
Ft agree withutRead more
What is the best way to learn Java scripts and build custom dashboards?
1 Comment
AB
Java training in Nagpur
https://www.sevenmentor.com/java-course-in-nagpurRead more
Is qualtrics a CRM?
1 Comment
RK
Not exactly. Though it can be integrated with a lot of CRMs but Qualtrics is a survey tool and helps to collect data and provide feedback. Not a CRM system. Read more
Is it possible to integrate UIPath with any other software?
24 Comments
AD
Yes UI path integrates with another Application interfacing elements are triggers and user actionsRead more
What is the best way to learn more instead of just watching video tutorials?
8 Comments
SP
You have to practice more and more .Read more
How much accurate is OCR
7 Comments
DH
UiPath uses many different methods of text recognition and reading, including multiple OCR engines such as Microsoft and Google, all of which are very reliable.Read more
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