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Compare PrimePay and RUN Powered by ADP 
Featured Products
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (95.2% of reviews)
Entry-Level Pricing
Contact Us 1 User Per Month
Contact ADP
PrimePay
Star Rating
(85)4.2 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Browse all 2 pricing plansRUN Powered by ADP
Star Rating
(4,276)4.6 out of 5
Market Segments
Small-Business (95.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact ADP
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RUN Powered by ADP excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PrimePay. Users appreciate the platform's user-friendly interface and the convenience of having multiple HR tools in one place, which enhances their daily operations.
- According to verified reviews, RUN Powered by ADP stands out for its exceptional customer support. Users frequently mention the proactive outreach from support staff, ensuring they feel supported and understood, which is a stark contrast to the limited feedback on PrimePay's support services.
- Users say that RUN Powered by ADP offers a seamless implementation process, with many highlighting the intuitive onboarding experience. This ease of setup is a significant advantage over PrimePay, where users have noted challenges in getting started.
- Reviewers mention that RUN Powered by ADP provides a comprehensive suite of features, including payroll processing and compliance tools, which are highly rated. In contrast, while PrimePay offers flexibility in pricing and modules, some users feel it lacks the depth of features that RUN provides.
- G2 reviewers highlight the robust reporting and dashboard capabilities of RUN Powered by ADP, which help businesses track performance and compliance effectively. Users appreciate the detailed insights available, whereas PrimePay's reporting features are seen as less comprehensive.
- According to recent user feedback, RUN Powered by ADP is particularly praised for its direct deposit and payroll entry functionalities, which are rated highly for their reliability. PrimePay, while easy to use, does not match the same level of satisfaction in these critical areas, with users noting some limitations in payroll processing features.
Pricing
Entry-Level Pricing
PrimePay
Core Bundle
Contact Us
1 User Per Month
Core – Time-Saving
Designed for small teams on the go, the Core bundle delivers everything you need to run payroll with ease. Enjoy automated, unlimited payroll, free 2-day direct deposit, federal and single-state tax filing, plus standard reports and pay stubs. With chat support included, you’ll always have help when you need it. Add electronic year-end documents (W-2s, 1099s) anytime for even more convenience.
- Unlimited Payroll
- Automated Payroll
- Chat Support
RUN Powered by ADP
Essential Payroll
Contact ADP
All the basic payroll and tax filing services a small business needs.
Free Trial
PrimePay
No trial information availableRUN Powered by ADP
No trial information availableRatings
Meets Requirements
8.3
67
9.3
3,031
Ease of Use
8.1
69
9.3
3,068
Ease of Setup
7.6
41
9.0
2,779
Ease of Admin
8.2
41
9.2
2,402
Quality of Support
7.7
62
9.2
3,001
Has the product been a good partner in doing business?
8.4
44
9.3
2,402
Product Direction (% positive)
7.1
69
8.9
2,932
Features by Category
Core HR
8.7
17
Feature Not Available
8.8
14
8.6
272
Feature Not Available
Feature Not Available
7.9
13
Feature Not Available
7.9
13
9.1
273
8.5
14
8.5
255
Generative AI
Feature Not Available
7.9
107
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Employee Self Service
7.9
52
9.1
2285
|
Verified
6.8
37
8.6
1971
|
Verified
6.9
43
8.9
2097
|
Verified
Administration
8.4
50
9.4
2472
|
Verified
7.4
41
8.6
2059
|
Verified
8.6
54
9.5
2370
|
Verified
Feature Not Available
8.6
1922
|
Verified
7.9
45
9.2
2153
|
Verified
7.4
40
8.8
1947
|
Verified
7.5
40
8.9
1909
|
Verified
8.1
46
9.2
2087
|
Verified
8.0
47
9.2
2131
|
Verified
Taxes
7.9
46
9.4
2314
|
Verified
7.3
42
9.3
2256
|
Verified
7.8
44
9.3
2225
|
Verified
Integration
6.5
30
8.4
1747
|
Verified
7.5
33
8.4
1776
|
Verified
Feature Not Available
8.4
1797
|
Verified
Feature Not Available
8.3
1677
|
Verified
Platform
7.5
44
9.0
2168
|
Verified
7.7
47
9.1
2135
|
Verified
8.1
49
9.3
2260
|
Verified
7.9
39
9.2
2113
|
Verified
Benefits Administration Platform Features
8.2
12
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.1
8
Not enough data
Feature Not Available
Not enough data
Benefits Administration Platform Features
8.2
12
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.1
8
Not enough data
8.5
11
Not enough data
Feature Not Available
Not enough data
6.2
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Automation
8.3
8
8.8
390
Logistics
8.3
8
8.8
395
8.5
8
8.8
373
7.1
7
8.7
328
Management
8.3
7
8.2
335
8.1
7
8.4
349
7.5
8
8.5
358
7.4
9
9.0
406
7.9
8
8.9
398
8.2
10
9.3
425
8.8
8
8.9
374
Monitoring
8.3
8
9.0
370
8.3
8
9.0
370
Feature Not Available
8.8
353
Basics
Not enough data
8.8
64
Not enough data
9.2
67
Not enough data
9.2
68
Content
Not enough data
9.2
64
Not enough data
8.5
62
Not enough data
8.9
60
Logistics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recruiting and Onboarding
Not enough data
9.1
65
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Background Check Administration
Not enough data
9.1
112
|
Verified
Not enough data
9.1
111
|
Verified
Not enough data
9.2
116
|
Verified
Background Check Data
Not enough data
9.0
106
|
Verified
Not enough data
8.8
102
|
Verified
Not enough data
8.9
108
|
Verified
Background Check Additional Functionality
Not enough data
8.8
96
|
Verified
Not enough data
8.8
100
|
Verified
Not enough data
8.6
97
|
Verified
AI Insight Check - Background Check
Not enough data
8.3
36
AI Investigation and Verification - Background Check
Not enough data
8.3
36
Platform Content
Not enough data
8.9
59
Not enough data
8.9
55
Not enough data
8.8
53
Platform Basics
Not enough data
8.6
60
Not enough data
8.3
50
Not enough data
8.7
57
Platform Additional Functionality
Not enough data
8.8
64
Not enough data
8.1
50
Not enough data
8.9
58
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
10.0
7
Not enough data
9.2
6
Platform Administration
Not enough data
9.0
5
Not enough data
10.0
7
Not enough data
9.4
6
Platform Payment Content
Not enough data
9.0
8
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
7.4
176
Not enough data
7.5
183
Not enough data
7.5
182
Not enough data
7.6
179
Not enough data
7.7
178
Platform Content
Not enough data
8.9
425
Not enough data
8.8
419
Not enough data
8.9
408
Not enough data
8.3
376
Not enough data
8.1
353
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
9.0
420
Not enough data
Feature Not Available
Not enough data
8.6
370
Not enough data
8.8
386
Not enough data
8.9
402
Platform Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Recruiting and Onboarding
Not enough data
8.1
332
Not enough data
8.8
412
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
96
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Platform
7.8
17
8.4
1394
7.5
16
8.0
1261
7.5
14
Feature Not Available
8.3
18
9.0
1431
8.4
18
9.3
1468
Feature Not Available
9.0
1367
8.1
18
9.0
1442
8.8
18
9.0
1454
Categories
Categories
Shared Categories
PrimePay and RUN Powered by ADP are categorized as Payroll, Core HR, and Time & Attendance
Unique Categories
PrimePay is categorized as Benefits Administration, Performance Management, Corporate Learning Management Systems, and HCM Software
RUN Powered by ADP is categorized as Onboarding, Job Description Management, Background Check, Employee Engagement, Harassment Prevention Training, and Contractor Payments
Reviews
Reviewers' Company Size
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RUN Powered by ADP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
8.3%
Construction
7.1%
Non-Profit Organization Management
6.0%
Hospital & Health Care
6.0%
Financial Services
6.0%
Other
66.7%
Construction
9.9%
Accounting
5.7%
Hospital & Health Care
4.6%
Health, Wellness and Fitness
4.3%
Retail
4.1%
Other
71.3%
Discussions
Is PrimePay a good company?
1 Comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
PrimePay has no more discussions with answers
Some employers are allowing employees to access their payroll early for a fee. When does ADP plan on
2 Comments
MC
Hi Monica,
Great question and thank you for reaching out! Please check out our ADP Marketplace for solutions, like early pay, that integrate directly with...Read more
HOW CAN i GET TRAINED TO USE?
2 Comments
MJ
You tube is always a great resource, but if you have time call the implementation team at RUN and ask them to cobrowse with you and they can see your screen...Read more
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