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Compare Planhat and UpdateAI 
Featured Products
At a Glance
Market Segments
Mid-Market (60.9% of reviews)
Mid-Market (54.7% of reviews)
Entry-Level Pricing
Custom
$0.00 1 User Per Month
Planhat
Star Rating
(882)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom
Learn more about PlanhatUpdateAI
Star Rating
(53)4.9 out of 5
Market Segments
Mid-Market (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Planhat excels in its Quality of Support with a score of 9.4, while UpdateAI follows closely with 9.7. Reviewers mention that the responsiveness and helpfulness of the support team in Planhat make it a reliable partner for businesses.
- Reviewers say that UpdateAI shines in Ease of Setup with a score of 9.5 compared to Planhat's 7.8. Users on G2 highlight that UpdateAI's straightforward onboarding process allows teams to get started quickly without extensive training.
- Users say that Planhat's Customer Health Scores feature, rated at 8.8, provides valuable insights into customer engagement, while UpdateAI's score of 8.2 is seen as less comprehensive. Reviewers mention that Planhat's ability to track customer health effectively helps in proactive account management.
- Reviewers mention that UpdateAI's Machine Learning capabilities, rated at 9.2, significantly enhance its predictive analytics, outperforming Planhat's score of 7.0. Users report that this feature allows for better identification of upsell opportunities and churn risks.
- G2 users highlight that Planhat's Product Direction score of 9.3 indicates a strong commitment to continuous improvement, while UpdateAI's score of 9.8 suggests an even more robust roadmap. Users report that both products are responsive to user feedback, but UpdateAI seems to have a slight edge in innovation.
- Users on G2 report that Planhat's Account-Level Analytics feature, rated at 8.6, provides detailed insights into customer interactions, while UpdateAI's score of 8.2 is perceived as less detailed. Reviewers mention that Planhat's analytics tools are crucial for data-driven decision-making.
Pricing
Entry-Level Pricing
Planhat
From Start-up to Enterprise
Custom
Planhat is priced to fit your company size. You can view details here: https://www.planhat.com/pricing/
UpdateAI
Basic
$0.00
1 User Per Month
Great for user testing out UpdateAI that don't have a ton of meetings. Every basic plan showcases the power of our Pro plan so that you get the full picture!
- 5 SmartSummaries™ per week
- Unlimited basic recaps (Video & Transcript)
- Team collabortion
Free Trial
Planhat
No trial information availableUpdateAI
Free Trial is available
Ratings
Meets Requirements
8.6
734
9.2
48
Ease of Use
8.3
741
9.4
49
Ease of Setup
7.5
498
9.5
21
Ease of Admin
8.2
445
9.3
15
Quality of Support
9.2
713
9.7
42
Has the product been a good partner in doing business?
9.3
441
9.9
16
Product Direction (% positive)
9.2
684
9.8
49
Features by Category
Sales Force Automation
8.4
27
Not enough data
7.5
25
Not enough data
7.4
24
Not enough data
8.3
27
Not enough data
6.7
24
Not enough data
8.6
25
Not enough data
7.0
23
Not enough data
6.2
24
Not enough data
6.4
24
Not enough data
Marketing Automation
7.2
26
Not enough data
6.7
26
Not enough data
5.9
25
Not enough data
5.3
25
Not enough data
Customer Support
7.2
27
Not enough data
7.0
27
Not enough data
7.3
27
Not enough data
5.8
24
Not enough data
6.3
24
Not enough data
Reporting & Analytics
7.6
28
Not enough data
7.4
29
Not enough data
7.0
26
Not enough data
Mobile & Social
6.2
24
Not enough data
5.6
23
Not enough data
5.0
23
Not enough data
Platform
8.7
52
Not enough data
8.2
51
Not enough data
8.6
51
Not enough data
7.4
48
Not enough data
5.6
44
Not enough data
6.7
46
Not enough data
8.2
49
Not enough data
7.1
46
Not enough data
Integration
7.7
40
Not enough data
7.8
40
Not enough data
7.4
38
Not enough data
Generative AI
7.0
18
Not enough data
Agentic AI - CRM
6.1
17
Not enough data
6.4
17
Not enough data
6.5
17
Not enough data
5.9
17
Not enough data
6.5
16
Not enough data
6.1
16
Not enough data
6.0
16
Not enough data
Customer Information
8.6
555
|
Verified
Not enough data
8.8
549
|
Verified
Not enough data
8.8
560
|
Verified
Not enough data
8.2
545
|
Verified
Not enough data
8.5
512
|
Verified
Not enough data
8.0
489
|
Verified
Not enough data
7.2
420
|
Verified
Not enough data
Predictions
7.9
493
|
Verified
Not enough data
7.4
431
|
Verified
Not enough data
8.3
493
|
Verified
Not enough data
6.6
348
|
Verified
Not enough data
Platform
8.3
544
|
Verified
Not enough data
8.1
516
|
Verified
Not enough data
8.2
489
|
Verified
Not enough data
8.5
496
|
Verified
Not enough data
8.2
520
|
Verified
Not enough data
8.6
517
|
Verified
Not enough data
8.8
508
|
Verified
Not enough data
8.9
475
|
Verified
Not enough data
8.5
518
|
Verified
Not enough data
8.8
519
|
Verified
Not enough data
Generative AI
6.1
170
Not enough data
6.2
173
Not enough data
Agentic AI - Customer Success
6.3
98
Not enough data
6.7
98
Not enough data
6.8
101
Not enough data
6.5
97
Not enough data
6.2
98
Not enough data
Billing and Payments
7.9
80
Not enough data
7.6
68
Not enough data
7.5
74
Not enough data
Revenue Recognition
8.2
97
Not enough data
7.0
69
Not enough data
7.5
74
Not enough data
Revenue Optimization
8.1
103
Not enough data
7.4
78
Not enough data
8.2
106
Not enough data
7.8
92
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.0
13
Not enough data
8.9
14
Not enough data
9.2
13
Not enough data
7.5
12
Agent Performance Management
Not enough data
7.9
12
Not enough data
8.7
13
Not enough data
9.2
13
Generative AI
Not enough data
8.5
9
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.6
81
Not enough data
8.2
81
Not enough data
8.9
77
Not enough data
7.7
66
Not enough data
8.4
79
Not enough data
8.3
67
Not enough data
8.3
75
Not enough data
8.5
81
Not enough data
Agentic AI - Product Analytics
6.5
19
Not enough data
7.0
18
Not enough data
6.2
17
Not enough data
6.6
18
Not enough data
Data Sourcing
8.2
181
Not enough data
8.4
175
Not enough data
6.4
139
Not enough data
7.3
141
Not enough data
Intelligence
6.3
121
Not enough data
6.5
129
Not enough data
6.5
124
Not enough data
Sales Team
7.7
89
Not enough data
7.3
88
Not enough data
8.0
108
Not enough data
Intelligence
7.6
99
Not enough data
7.4
89
Not enough data
7.2
86
Not enough data
Mapping
6.9
84
Not enough data
8.2
99
Not enough data
Agentic AI - Customer Revenue Optimization
7.0
28
Not enough data
7.3
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
6.7
27
Not enough data
7.2
29
Not enough data
Platform Basics
8.0
166
Not enough data
7.9
151
Not enough data
8.2
146
Not enough data
7.7
132
Not enough data
7.8
137
Not enough data
Agentic AI - Customer Journey Mapping
6.4
36
Not enough data
Content
7.2
122
Not enough data
6.8
102
Not enough data
5.7
97
Not enough data
6.2
93
Not enough data
7.1
108
Not enough data
Collaboration
6.5
103
Not enough data
6.3
100
Not enough data
8.0
124
Not enough data
8.0
139
Not enough data
7.3
104
Not enough data
4.7
85
Not enough data
Voice
Not enough data
8.8
10
Not enough data
8.8
13
Transcription
Not enough data
9.5
11
Not enough data
8.8
10
Not enough data
8.2
12
Not enough data
8.2
10
Editing
Not enough data
8.7
13
Not enough data
9.1
11
Not enough data
8.8
12
Not enough data
8.3
12
Integration
Not enough data
8.7
13
Not enough data
8.3
11
Not enough data
8.9
12
Not enough data
7.9
13
Not enough data
8.8
11
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Onboarding Setup
8.6
252
Not enough data
8.1
256
Not enough data
8.6
258
Not enough data
Project Tracking
8.2
235
Not enough data
7.7
201
Not enough data
8.0
211
Not enough data
8.4
254
Not enough data
7.9
208
Not enough data
Customer Engagement
7.8
229
Not enough data
8.0
224
Not enough data
7.4
213
Not enough data
8.3
229
Not enough data
8.1
233
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.1
11
Not enough data
7.3
10
Not enough data
6.9
7
Meeting Automation - AI Meeting Assistants
Not enough data
9.5
11
Not enough data
9.4
11
Not enough data
9.1
11
Meeting Insights - AI Meeting Assistants
Not enough data
8.8
10
Not enough data
8.2
11
Not enough data
9.2
11
Accessibility - AI Meeting Assistants
Not enough data
7.0
11
Not enough data
7.6
11
Not enough data
7.4
11
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
8.2
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Tools
Not enough data
9.4
24
Not enough data
9.8
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Post-Meeting Tools
Not enough data
8.4
22
Not enough data
9.0
19
Not enough data
9.3
29
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
54
Not enough data
7.4
50
Not enough data
7.5
46
Not enough data
7.2
49
Not enough data
7.2
54
Not enough data
Management
8.1
61
Not enough data
8.3
61
Not enough data
7.2
48
Not enough data
8.2
63
Not enough data
8.1
49
Not enough data
Generative AI
6.4
31
Not enough data
6.6
31
Not enough data
Categories
Categories
Shared Categories
Planhat and UpdateAI share no categories
Unique Categories
UpdateAI is categorized as Transcription, Conversation Intelligence, AI Sales Assistant, Meeting Management, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Planhat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UpdateAI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.7%
Information Technology and Services
18.4%
Marketing and Advertising
7.9%
Education Management
2.5%
E-Learning
2.3%
Other
31.2%
Computer Software
32.1%
Information Technology and Services
20.8%
Marketing and Advertising
5.7%
Consulting
3.8%
Staffing and Recruiting
3.8%
Other
34.0%
Discussions
How long did it take to implement?
2 Comments
PB
6 weeks or so, but most of my time was spent organising our data rather than customising PH itself so it depends on what sort of state your data is in.Read more
What's the best way to manage crossell opportunities on planhat?
1 Comment
Official Response from Planhat
Hi Pedro,
Thanks for your question!
There are several ways to manage cross-sale opportunities in Planhat. Firstly, intelligent triggers and alerts can...Read more
How can I, launch two simultaneos NPScampaings
1 Comment
Official Response from Planhat
Hi Matheus, your CSM will be in touch shortly and help you to set it up :)
Read more
UpdateAI has no discussions with answers
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