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At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (90.4% of reviews)
Entry-Level Pricing
Starting at $25.00
Starting at $244.00 Per Month
Pipeline CRM
Star Rating
(946)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00
Free Trial is available
Browse all 3 pricing plansThryv
Star Rating
(1,991)4.3 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $244.00 Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipeline CRM excels in Contact & Account Management with a score of 8.7, while Thryv offers a slightly higher score of 8.8, indicating that Thryv may provide a more comprehensive solution for managing customer relationships.
- Reviewers mention that Thryv shines in Partner Relationship Management (PRM) with an impressive score of 9.9, significantly outperforming Pipeline CRM's score of 8.0, suggesting that Thryv is better suited for businesses that rely heavily on partnerships.
- G2 users highlight that Thryv's Quality of Support is rated at 9.4, compared to Pipeline CRM's 8.9, indicating that users may find Thryv's customer service more responsive and helpful.
- Users on G2 report that Pipeline CRM has a strong performance in Task / Activity Management with a score of 8.4, but Thryv edges ahead with a score of 8.7, suggesting that Thryv may offer more robust tools for managing daily tasks.
- Reviewers say that Thryv's Marketing Automation features, particularly in Email Marketing and Campaign Management, are rated higher (8.8 and 8.7 respectively) compared to Pipeline CRM's lower scores, indicating a more effective marketing solution.
- Users report that Thryv's Customer Support Portal is rated at 9.0, while Pipeline CRM's is at 8.5, suggesting that Thryv may provide a more user-friendly and resourceful support experience for its customers.
Pricing
Entry-Level Pricing
Pipeline CRM
Start
Starting at $25.00
Pre-sales pipeline management
- Unlimited file storage
- Deal and Activity Reporting
- Free CRM switching tool
Thryv
Thryv Marketing Center
Starting at $244.00
Per Month
For local marketing and ads.
- Social Media Management
- Enhanced Local Listings (64 key sites)
- Online Review Management
Free Trial
Pipeline CRM
Free Trial is available
Thryv
No trial information availableRatings
Meets Requirements
8.6
830
8.4
1,556
Ease of Use
8.9
833
7.5
1,579
Ease of Setup
8.8
385
7.2
932
Ease of Admin
8.9
376
7.9
899
Quality of Support
8.9
764
8.5
1,538
Has the product been a good partner in doing business?
9.1
368
8.5
894
Product Direction (% positive)
8.6
826
7.9
1,520
Features by Category
Sales Force Automation
8.7
644
|
Verified
8.5
458
|
Verified
Feature Not Available
Feature Not Available
8.7
634
|
Verified
7.9
407
|
Verified
8.4
649
|
Verified
8.1
434
|
Verified
7.8
393
|
Verified
7.2
258
8.1
457
|
Verified
8.1
392
|
Verified
7.6
313
|
Verified
7.8
336
|
Verified
7.8
347
|
Verified
7.7
318
|
Verified
8.2
424
|
Verified
7.7
343
Marketing Automation
7.5
368
|
Verified
8.7
462
|
Verified
7.6
362
|
Verified
8.7
449
|
Verified
8.6
495
|
Verified
8.4
443
|
Verified
7.5
321
|
Verified
7.7
358
|
Verified
Customer Support
8.4
377
|
Verified
7.7
350
8.5
398
8.0
387
|
Verified
8.4
419
8.0
397
|
Verified
8.3
329
|
Verified
7.5
341
8.3
329
|
Verified
7.8
344
Reporting & Analytics
8.1
597
|
Verified
7.9
413
|
Verified
8.3
635
|
Verified
8.2
458
|
Verified
7.8
474
|
Verified
7.2
325
Mobile & Social
7.6
276
|
Verified
7.8
182
|
Verified
7.5
264
|
Verified
8.1
200
|
Verified
7.6
416
|
Verified
7.6
341
|
Verified
Platform
8.2
293
|
Verified
8.1
321
|
Verified
8.1
276
|
Verified
8.3
307
8.4
303
|
Verified
8.5
335
|
Verified
8.3
79
7.5
232
7.7
61
7.6
249
7.9
246
|
Verified
7.7
279
|
Verified
8.9
304
|
Verified
8.4
344
|
Verified
8.1
133
|
Verified
7.6
271
Integration
8.4
277
|
Verified
8.0
319
|
Verified
7.9
188
|
Verified
8.0
307
|
Verified
7.3
167
|
Verified
7.9
278
|
Verified
Generative AI
8.2
17
6.6
112
Agentic AI - CRM
8.1
6
6.7
5
8.6
6
6.3
5
8.9
6
7.0
5
9.2
6
6.3
5
10.0
5
6.0
5
9.7
5
6.0
5
9.3
5
6.9
6
Email Marketing
Not enough data
8.4
574
|
Verified
Not enough data
8.5
560
|
Verified
Not enough data
8.2
548
|
Verified
Not enough data
8.6
548
|
Verified
Online Marketing
Not enough data
7.9
516
|
Verified
Not enough data
7.9
463
|
Verified
Not enough data
7.2
365
|
Verified
Not enough data
7.6
481
|
Verified
Not enough data
7.6
379
Lead Management
Not enough data
8.3
492
|
Verified
Not enough data
8.1
471
|
Verified
Not enough data
8.4
478
|
Verified
Not enough data
7.9
403
|
Verified
Not enough data
8.4
479
|
Verified
Not enough data
7.7
411
|
Verified
Not enough data
8.3
477
|
Verified
Not enough data
8.3
480
|
Verified
Campaign Management
Not enough data
8.2
456
|
Verified
Not enough data
8.1
409
Not enough data
7.9
374
|
Verified
Not enough data
7.2
324
Social
Not enough data
7.1
309
|
Verified
Not enough data
7.6
346
|
Verified
Not enough data
7.6
338
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
7.3
319
|
Verified
Reporting & Analytics
Not enough data
8.0
518
|
Verified
Not enough data
7.5
404
|
Verified
Not enough data
7.3
372
|
Verified
Not enough data
7.5
363
|
Verified
Not enough data
6.9
330
Platform
Not enough data
7.9
391
|
Verified
Not enough data
8.0
356
|
Verified
Not enough data
8.2
383
|
Verified
Not enough data
7.3
265
|
Verified
Not enough data
7.5
270
|
Verified
Not enough data
8.2
380
|
Verified
Not enough data
7.4
299
|
Verified
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.0
374
|
Verified
Not enough data
7.8
347
|
Verified
Not enough data
7.8
342
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
7.6
104
Not enough data
6.4
87
Not enough data
6.8
87
Not enough data
7.4
95
Edit
Not enough data
7.4
93
Not enough data
7.9
102
Not enough data
7.5
88
Logistics
Not enough data
7.3
96
Not enough data
7.1
92
Not enough data
7.6
93
Not enough data
7.7
90
Generative AI
Not enough data
5.5
48
Not enough data
5.5
48
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.7
111
|
Verified
Not enough data
8.5
98
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.7
109
|
Verified
Performance
Not enough data
8.7
117
|
Verified
Not enough data
8.7
120
|
Verified
Payment Processing
Not enough data
9.0
56
Not enough data
9.2
65
Not enough data
9.3
61
Not enough data
8.8
54
Administration
Not enough data
8.9
56
Not enough data
8.8
47
Not enough data
8.1
62
Not enough data
Feature Not Available
Not enough data
8.6
51
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Options
Not enough data
8.5
46
Not enough data
9.4
64
Security
Not enough data
Feature Not Available
Platform
Not enough data
8.6
51
Not enough data
8.7
45
Content & Collaboration
Not enough data
8.9(won by default)
141
Not enough data
8.3(won by default)
140
Not enough data
8.3(won by default)
124
Not enough data
8.0(won by default)
116
Not enough data
8.4(won by default)
127
Not enough data
8.7(won by default)
110
Social Management
Not enough data
8.8(won by default)
160
Not enough data
8.9(won by default)
171
Not enough data
8.8(won by default)
166
Not enough data
8.9(won by default)
163
Not enough data
Feature Not Available
Not enough data
8.5(won by default)
110
Not enough data
8.6(won by default)
52
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.0
63
Not enough data
7.7
67
Not enough data
7.3
61
Not enough data
7.4
61
Page Optimization
Not enough data
7.1
45
Not enough data
7.4
58
Not enough data
6.8
47
Not enough data
6.1
43
Integrations
Not enough data
7.2
55
Not enough data
8.4
61
Not enough data
7.6
54
Generative AI
Not enough data
6.6
18
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.2
98
Not enough data
8.0
93
Not enough data
7.1
81
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
7.4
84
Not enough data
7.9
90
Not enough data
6.4
70
Not enough data
7.4
85
Analytics
Not enough data
8.2
90
Not enough data
7.7
93
Customization
Not enough data
7.7
97
Not enough data
8.1
94
Not enough data
7.9
94
Not enough data
7.8
88
Notifications
Not enough data
8.9
80
Not enough data
8.9
80
Not enough data
9.1
78
Settings
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
8.9
80
Personalization
Not enough data
8.9
76
Not enough data
8.9
75
Integrations
Not enough data
8.6
69
Not enough data
9.1
75
Not enough data
8.8
75
Not enough data
8.1
62
Not enough data
8.6
75
Generative AI
Not enough data
7.6
37
Not enough data
7.4
32
Not enough data
7.5
31
Not enough data
7.5
31
Not enough data
7.4
31
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
27
Not enough data
7.5
26
Not enough data
7.2
26
Discovery
Not enough data
7.6
27
Not enough data
7.1
26
Not enough data
6.9
21
Management
Not enough data
6.8
21
Not enough data
7.6
22
Platform
Not enough data
6.9
22
Not enough data
6.9
25
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.6
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
Personalization
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Administrative
9.5
7
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Management
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.6
136
|
Verified
Not enough data
8.4
136
|
Verified
Not enough data
8.2
132
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
7.8
110
|
Verified
Not enough data
8.8
147
|
Verified
Media Monitoring
Not enough data
8.9
152
|
Verified
Not enough data
8.8
153
|
Verified
Not enough data
8.6
142
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.2
41
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Pipeline CRM and Thryv are categorized as CRM
Unique Categories
Pipeline CRM is categorized as Google Workspace for Sales, Sales Performance Management, and Sales Analytics
Reviews
Reviewers' Company Size
Pipeline CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Thryv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
9.6%
Marketing and Advertising
8.3%
Information Technology and Services
7.5%
Computer Software
4.6%
Internet
3.7%
Other
66.4%
Marketing and Advertising
13.8%
Health, Wellness and Fitness
6.9%
Professional Training & Coaching
5.7%
Real Estate
5.1%
Construction
4.9%
Other
63.6%
Alternatives
Discussions
How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?
5 Comments
Official Response from Pipeline CRM
PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get...Read more
How long does it take to implement a new CRM?
4 Comments
Official Response from Pipeline CRM
Because our CRM is so easy to use, 95% of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs....Read more
What’s the cost like?
3 Comments
Official Response from Pipeline CRM
Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of...Read more
What is Thryv software?
3 Comments
JM
A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!Read more
What else should I be using to fully benefit from the platform?
3 Comments
MS
Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just...Read more
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