# Pipeline CRM, Thryv vs Workbooks Comparison

| | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 952 | 1,995 | 573 | 
| **Largest Market Segment** | Small-Business (66.7% of reviews) | Small-Business (90.4% of reviews) | Small-Business (60.5% of reviews) | 
| **Entry Level Price** | Starting at $25.00 | Starting at $255.00 Per Month | Free | 

---
## Top Pros & Cons

### Pipeline CRM

Pros:
- Ease of Use (7 reviews)
- Pipeline Management (6 reviews)

Cons:
- Limited Features (7 reviews)
- Limited Customization (6 reviews)

### Thryv

Pros:
- Ease of Use (102 reviews)
- Automation (90 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (50 reviews)

### Workbooks

Pros:
- Ease of Use (16 reviews)
- Reporting (8 reviews)

Cons:
- Learning Curve (8 reviews)
- Limitations (6 reviews)

---
## Ratings Comparison
| Rating | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (832 reviews) | 8.4 (1556 reviews) | 8.4 (468 reviews) | 
  | **Ease of Use** | 8.9 (835 reviews) | 7.5 (1579 reviews) | 8.4 (472 reviews) | 
  | **Ease of Setup** | 8.8 (387 reviews) | 7.2 (931 reviews) | 7.9 (228 reviews) | 
  | **Ease of Admin** | 8.9 (374 reviews) | 7.9 (901 reviews) | 8.2 (235 reviews) | 
  | **Quality of Support** | 8.9 (765 reviews) | 8.5 (1538 reviews) | 8.6 (432 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (366 reviews) | 8.5 (896 reviews) | 8.7 (222 reviews) | 
  | **Product Direction (% positive)** | 8.5 (828 reviews) | 7.9 (1521 reviews) | 8.7 (460 reviews) | 

---
## Pricing

### Pipeline CRM

#### Entry-Level Pricing

Plan: Start

Price: Starting at $25.00

Description: Pre-sales pipeline management 


Key Features:
- Unlimited file storage 
- Deal and Activity Reporting 
- Free CRM switching tool 

[Browse all 3 editions](https://www.g2.com/products/pipeline-crm/pricing)

#### Free Trial

Yes

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

### Workbooks

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Free forever

Key Features:
- 2 users
- 1 database
- 1GB free storage

[Browse all 4 editions](https://www.g2.com/products/workbooks/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 8.1/10 | 738 |
| **Thryv** | 7.8/10 | 578 |
| **Workbooks** | 8.0/10 | 428 |

#### Sales Force Automation

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Contact & Account Management** | 8.7 (643 reviews) ✓ Verified | 8.5 (457 reviews) ✓ Verified | 8.5 (345 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Feature Not Available | 8.0 (207 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (634 reviews) ✓ Verified | 7.9 (406 reviews) ✓ Verified | 8.2 (318 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.4 (650 reviews) ✓ Verified | 8.1 (433 reviews) ✓ Verified | 8.2 (346 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.7 (392 reviews) ✓ Verified | 7.2 (257 reviews) | 7.9 (219 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (455 reviews) ✓ Verified | 8.1 (391 reviews) ✓ Verified | 8.1 (282 reviews) ✓ Verified | 
| **Product & Price List Management** | 7.6 (312 reviews) ✓ Verified | 7.8 (335 reviews) ✓ Verified | 7.9 (252 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (346 reviews) ✓ Verified | 7.7 (317 reviews) ✓ Verified | 8.1 (248 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.2 (423 reviews) ✓ Verified | 7.7 (342 reviews) | 8.1 (255 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Email Marketing** | 7.5 (367 reviews) ✓ Verified | 8.7 (461 reviews) ✓ Verified | 7.9 (269 reviews) ✓ Verified | 
| **Campaign Management** | 7.6 (361 reviews) ✓ Verified | 8.7 (448 reviews) ✓ Verified | 7.8 (290 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (494 reviews) ✓ Verified | 8.4 (442 reviews) ✓ Verified | 8.0 (309 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.5 (320 reviews) ✓ Verified | 7.7 (357 reviews) ✓ Verified | 8.0 (215 reviews) ✓ Verified | 

#### Customer Support

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Case Management** | 8.4 (377 reviews) ✓ Verified | 7.7 (350 reviews) | 8.4 (277 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.5 (397 reviews) | 8.0 (386 reviews) ✓ Verified | 8.1 (245 reviews) ✓ Verified | 
| **Knowledge Base** | 8.4 (418 reviews) | 8.0 (396 reviews) ✓ Verified | 8.2 (265 reviews) ✓ Verified | 
| **Call Center Features** | 8.3 (328 reviews) ✓ Verified | 7.5 (340 reviews) | 8.1 (201 reviews) ✓ Verified | 
| **Support Analytics** | 8.3 (328 reviews) ✓ Verified | 7.8 (343 reviews) | 8.2 (208 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Reporting** | 8.1 (597 reviews) ✓ Verified | 7.9 (412 reviews) ✓ Verified | 8.2 (343 reviews) ✓ Verified | 
| **Dashboards** | 8.3 (635 reviews) ✓ Verified | 8.2 (457 reviews) ✓ Verified | 8.1 (343 reviews) ✓ Verified | 
| **Forecasting** | 7.8 (473 reviews) ✓ Verified | 7.2 (324 reviews) | 8.0 (253 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Social Collaboration Features** | 7.6 (276 reviews) ✓ Verified | 7.8 (181 reviews) ✓ Verified | 7.8 (168 reviews) ✓ Verified | 
| **Social Network Integration** | 7.5 (263 reviews) ✓ Verified | 8.0 (199 reviews) ✓ Verified | 7.7 (165 reviews) ✓ Verified | 
| **Mobile User Support** | 7.6 (415 reviews) ✓ Verified | 7.6 (340 reviews) ✓ Verified | 7.5 (207 reviews) ✓ Verified | 

#### Platform

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Customization** | 8.1 (292 reviews) ✓ Verified | 8.1 (320 reviews) ✓ Verified | 8.4 (186 reviews) ✓ Verified | 
| **Workflow Capability** | 8.1 (276 reviews) ✓ Verified | 8.3 (306 reviews) | 8.2 (155 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.4 (302 reviews) ✓ Verified | 8.5 (334 reviews) ✓ Verified | 8.5 (184 reviews) ✓ Verified | 
| **Internationalization** | 8.3 (78 reviews) | 7.5 (231 reviews) | 8.0 (107 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.6 (59 reviews) | 7.6 (247 reviews) | 8.3 (108 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.9 (245 reviews) ✓ Verified | 7.7 (278 reviews) ✓ Verified | 7.8 (129 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (305 reviews) ✓ Verified | 8.4 (343 reviews) ✓ Verified | 8.5 (187 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (132 reviews) ✓ Verified | 7.6 (269 reviews) | 8.2 (144 reviews) ✓ Verified | 

#### Integration

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.4 (276 reviews) ✓ Verified | 7.9 (318 reviews) ✓ Verified | 8.3 (183 reviews) ✓ Verified | 
| **Integration APIs** | 7.8 (187 reviews) ✓ Verified | 8.0 (305 reviews) ✓ Verified | 8.2 (137 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.2 (166 reviews) ✓ Verified | 7.9 (277 reviews) ✓ Verified | 7.7 (113 reviews) | 

#### Generative AI

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **AI Text Generation** | 8.0 (16 reviews) | 6.6 (111 reviews) | 6.7 (16 reviews) | 

#### Agentic AI - CRM

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (5 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.7 (5 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.7 (5 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | 6.3 (5 reviews) | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 7.8/10 | 678 |
| **Workbooks** | N/A | N/A |

#### Email Marketing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.4 (574 reviews) ✓ Verified | Not enough data | 
| **Sending Outbound Emails** | Not enough data | 8.5 (560 reviews) ✓ Verified | Not enough data | 
| **Manage Email Deliverability** | Not enough data | 8.2 (548 reviews) ✓ Verified | Not enough data | 
| **Automated Email Responses** | Not enough data | 8.6 (548 reviews) ✓ Verified | Not enough data | 

#### Online Marketing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (516 reviews) ✓ Verified | Not enough data | 
| **Dynamic Content** | Not enough data | 7.9 (463 reviews) ✓ Verified | Not enough data | 
| **A/B Testing** | Not enough data | 7.2 (365 reviews) ✓ Verified | Not enough data | 
| **Mobile Optimized** | Not enough data | 7.6 (481 reviews) ✓ Verified | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | 7.6 (379 reviews) | Not enough data | 

#### Lead Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.3 (492 reviews) ✓ Verified | Not enough data | 
| **Data Quality Management** | Not enough data | 8.1 (471 reviews) ✓ Verified | Not enough data | 
| **Segmentation** | Not enough data | 8.4 (478 reviews) ✓ Verified | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | 7.9 (403 reviews) ✓ Verified | Not enough data | 
| **Lead Nurturing** | Not enough data | 8.4 (479 reviews) ✓ Verified | Not enough data | 
| **Online Behavior Tracking** | Not enough data | 7.7 (411 reviews) ✓ Verified | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | 8.3 (477 reviews) ✓ Verified | Not enough data | 
| **CRM Lead Integration** | Not enough data | 8.3 (480 reviews) ✓ Verified | Not enough data | 

#### Campaign Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Program Management** | Not enough data | 8.2 (456 reviews) ✓ Verified | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | 8.1 (409 reviews) | Not enough data | 
| **Calendaring** | Not enough data | 7.9 (374 reviews) ✓ Verified | Not enough data | 
| **Budgeting** | Not enough data | 7.2 (324 reviews) | Not enough data | 

#### Social

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Social Listening** | Not enough data | 7.1 (309 reviews) ✓ Verified | Not enough data | 
| **Social Sharing** | Not enough data | 7.6 (346 reviews) ✓ Verified | Not enough data | 
| **Social Campaigns** | Not enough data | 7.6 (338 reviews) ✓ Verified | Not enough data | 
| **Social Media Engagement** | Not enough data | 7.4 (332 reviews) ✓ Verified | Not enough data | 
| **Social Media Advertising** | Not enough data | 7.3 (319 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Basic Reporting** | Not enough data | 8.0 (518 reviews) ✓ Verified | Not enough data | 
| **Web Analytics** | Not enough data | 7.5 (404 reviews) ✓ Verified | Not enough data | 
| **ROI Analytics** | Not enough data | 7.3 (372 reviews) ✓ Verified | Not enough data | 
| **Revenue Analytics** | Not enough data | 7.5 (363 reviews) ✓ Verified | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | 6.9 (330 reviews) | Not enough data | 

#### Platform

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Customization ** | Not enough data | 7.9 (390 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | Not enough data | 8.0 (355 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.2 (382 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 7.3 (264 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (269 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.2 (379 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 7.4 (298 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (373 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 7.8 (346 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (341 reviews) ✓ Verified | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **Workbooks** | N/A | N/A |

#### Lead Generation

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 7.1/10 | 116 |
| **Workbooks** | N/A | N/A |

#### Templates

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Text and Themes** | Not enough data | 7.6 (104 reviews) | Not enough data | 
| **Stock Images** | Not enough data | 6.4 (87 reviews) | Not enough data | 
| **Proofing** | Not enough data | 6.8 (87 reviews) | Not enough data | 
| **Mobile Responsive** | Not enough data | 7.4 (95 reviews) | Not enough data | 

#### Edit

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Pre-Made** | Not enough data | 7.4 (93 reviews) | Not enough data | 
| **Build** | Not enough data | 7.9 (102 reviews) | Not enough data | 
| **HTML** | Not enough data | 7.5 (88 reviews) | Not enough data | 

#### Logistics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Analytics** | Not enough data | 7.3 (96 reviews) | Not enough data | 
| **Issues** | Not enough data | 7.1 (92 reviews) | Not enough data | 
| **Integrations** | Not enough data | 7.6 (93 reviews) | Not enough data | 
| **Shareable Link** | Not enough data | 7.7 (90 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 5.5 (48 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 5.5 (48 reviews) | Not enough data | 

#### Agentic AI - Email Template Builder

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 8.6/10 | 139 |
| **Workbooks** | N/A | N/A |

#### Listing Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Network Directory** | Not enough data | 8.7 (111 reviews) ✓ Verified | Not enough data | 
| **Data Aggregators** | Not enough data | 8.5 (98 reviews) ✓ Verified | Not enough data | 
| **Duplicate Monitoring** | Not enough data | 8.4 (99 reviews) ✓ Verified | Not enough data | 
| **Optimization** | Not enough data | 8.7 (109 reviews) ✓ Verified | Not enough data | 

#### Performance

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Real-Time Updates** | Not enough data | 8.7 (117 reviews) ✓ Verified | Not enough data | 
| **Analytics** | Not enough data | 8.7 (120 reviews) ✓ Verified | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 8.8/10 | 80 |
| **Workbooks** | N/A | N/A |

#### Payment Processing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Encryption** | Not enough data | 8.9 (55 reviews) | Not enough data | 
| **Credit Card Processing** | Not enough data | 9.2 (64 reviews) | Not enough data | 
| **Mobile Payments** | Not enough data | 9.3 (60 reviews) | Not enough data | 
| **Digital Wallet Integration** | Not enough data | 8.8 (53 reviews) | Not enough data | 

#### Administration

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (55 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.8 (46 reviews) | Not enough data | 
| **Processing Fees** | Not enough data | 8.1 (61 reviews) | Not enough data | 
| **POS Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Omnichannel** | Not enough data | 8.5 (50 reviews) | Not enough data | 
| **Levels 1 & 2** | Not enough data | Feature Not Available | Not enough data | 
| **Level 3** | Not enough data | Feature Not Available | Not enough data | 

#### Payment Options

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Multi-Currency** | Not enough data | 8.5 (45 reviews) | Not enough data | 
| **Online payment portal** | Not enough data | 9.4 (63 reviews) | Not enough data | 

#### Security

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **POS Verification** | Not enough data | Feature Not Available | Not enough data | 

#### Platform

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (50 reviews) | Not enough data | 
| **E-commerce Integration** | Not enough data | 8.6 (44 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 8.6/10 | 201 |
| **Workbooks** | N/A | N/A |

#### Content & Collaboration

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (141 reviews) | Not enough data | 
| **Content Library** | Not enough data | 8.3 (140 reviews) | Not enough data | 
| **Shared Inbox** | Not enough data | 8.3 (124 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 8.0 (116 reviews) | Not enough data | 
| **Users and Permissions** | Not enough data | 8.4 (127 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 8.7 (110 reviews) | Not enough data | 

#### Social Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Social Analytics** | Not enough data | 8.8 (160 reviews) | Not enough data | 
| **Social Publishing** | Not enough data | 9.0 (172 reviews) | Not enough data | 
| **Campaign Optimization** | Not enough data | 8.8 (166 reviews) | Not enough data | 
| **Social Engagement** | Not enough data | 8.9 (164 reviews) | Not enough data | 
| **Social Ads** | Not enough data | Feature Not Available | Not enough data | 
| **Campaign Planning** | Not enough data | 8.5 (110 reviews) | Not enough data | 
| **Hashtag Capabilites** | Not enough data | 8.6 (52 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 7.3/10 | 72 |
| **Workbooks** | N/A | N/A |

#### Page Customization

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Drag and Drop** | Not enough data | 8.0 (63 reviews) | Not enough data | 
| **Templates** | Not enough data | 7.7 (67 reviews) | Not enough data | 
| **Advanced Customization** | Not enough data | 7.3 (61 reviews) | Not enough data | 
| **Content Library** | Not enough data | 7.4 (61 reviews) | Not enough data | 

#### Page Optimization

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (45 reviews) | Not enough data | 
| **Mobile Responsive** | Not enough data | 7.4 (58 reviews) | Not enough data | 
| **Web Analytics** | Not enough data | 6.8 (47 reviews) | Not enough data | 
| **SEO** | Not enough data | 6.1 (43 reviews) | Not enough data | 

#### Integrations

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **E-Commerce Integration** | Not enough data | 7.2 (55 reviews) | Not enough data | 
| **Email Marketing Integration** | Not enough data | 8.4 (61 reviews) | Not enough data | 
| **Domain Integration** | Not enough data | 7.6 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (18 reviews) | Not enough data | 

#### Agentic AI - Landing Page Builders

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 7.7/10 | 111 |
| **Workbooks** | N/A | N/A |

#### Lead Monitoring

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Features** | Not enough data | 8.2 (98 reviews) | Not enough data | 
| **Performance** | Not enough data | 8.0 (93 reviews) | Not enough data | 
| **Identification** | Not enough data | 7.1 (81 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Capture

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Mobile** | Not enough data | 7.4 (84 reviews) | Not enough data | 
| **Websites** | Not enough data | 7.9 (90 reviews) | Not enough data | 
| **Social Media** | Not enough data | 6.4 (70 reviews) | Not enough data | 
| **Data** | Not enough data | 7.4 (85 reviews) | Not enough data | 

#### Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Export/Import** | Not enough data | 8.2 (90 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.7 (93 reviews) | Not enough data | 

#### Customization

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Forms** | Not enough data | 7.7 (97 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.1 (94 reviews) | Not enough data | 
| **Templates** | Not enough data | 7.9 (94 reviews) | Not enough data | 
| **Integration** | Not enough data | 7.8 (88 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 8.4/10 | 86 |
| **Workbooks** | N/A | N/A |

#### Notifications

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.9 (79 reviews) | Not enough data | 
| **Appointment Follow-Up** | Not enough data | 8.9 (79 reviews) | Not enough data | 
| **Scheduling Notifications** | Not enough data | 9.0 (77 reviews) | Not enough data | 

#### Settings

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | 8.6 (71 reviews) | Not enough data | 
| **Availability Settings** | Not enough data | 8.9 (78 reviews) | Not enough data | 
| **Blocked Time Settings** | Not enough data | 8.9 (79 reviews) | Not enough data | 

#### Personalization

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Branding** | Not enough data | 8.9 (75 reviews) | Not enough data | 
| **Links** | Not enough data | 8.9 (74 reviews) | Not enough data | 

#### Integrations

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.6 (68 reviews) | Not enough data | 
| **Website Integration** | Not enough data | 9.1 (74 reviews) | Not enough data | 
| **Payment Acceptance** | Not enough data | 8.7 (74 reviews) | Not enough data | 
| **Video Conferencing** | Not enough data | 8.1 (61 reviews) | Not enough data | 
| **Communication** | Not enough data | 8.6 (74 reviews) | Not enough data | 

#### Generative AI

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (36 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.3 (31 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 7.4 (30 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.4 (30 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.3 (30 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **Workbooks** | N/A | N/A |

#### Computing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **WYSIWYG** | Not enough data | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | Not enough data | 
| **Concurrent Testing** | Not enough data | Not enough data | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 7.2/10 | 29 |
| **Workbooks** | 7.6/10 | 15 |

#### Agentic AI - Lead Scoring

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Attribution

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | 7.5 (27 reviews) | 7.5 (12 reviews) | 
| **Lead Assignment** | Not enough data | 7.5 (26 reviews) | 8.2 (13 reviews) | 
| **Pipeline Acceleration** | Not enough data | 7.2 (26 reviews) | 7.6 (11 reviews) | 

#### Discovery

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Lead Management** | Not enough data | 7.6 (27 reviews) | 8.1 (13 reviews) | 
| **Scoring/Ranking** | Not enough data | 7.1 (26 reviews) | 7.4 (12 reviews) | 
| **Lead Context** | Not enough data | 6.9 (21 reviews) | 7.5 (12 reviews) | 

#### Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | 6.8 (21 reviews) | 7.9 (11 reviews) | 
| **Workflow** | Not enough data | 7.6 (22 reviews) | 7.1 (11 reviews) | 

#### Platform

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | 6.9 (22 reviews) | 7.3 (14 reviews) | 
| **Analysis** | Not enough data | 6.9 (25 reviews) | 7.5 (14 reviews) | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **Workbooks** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 9.4/10 | 8 |
| **Thryv** | N/A | N/A |
| **Workbooks** | 7.4/10 | 15 |

#### Agentic AI - Sales Performance Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Incentives

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Badges** | 8.6 (7 reviews) | Not enough data | 6.7 (9 reviews) | 
| **Triggers** | 9.5 (7 reviews) | Not enough data | 6.7 (8 reviews) | 
| **Commission Calculator** | 9.3 (7 reviews) | Not enough data | 6.3 (9 reviews) | 
| **Leaderboards** | 9.5 (7 reviews) | Not enough data | 7.1 (12 reviews) | 

#### Personalization

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Profiles** | 9.3 (7 reviews) | Not enough data | 7.3 (10 reviews) | 
| **Custom Reports** | 9.3 (7 reviews) | Not enough data | 8.6 (12 reviews) | 
| **Dashboards** | 9.5 (7 reviews) | Not enough data | 8.5 (14 reviews) | 
| **Goal Setting** | 9.5 (7 reviews) | Not enough data | 6.9 (9 reviews) | 

#### Administrative

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Integration** | 9.5 (7 reviews) | Not enough data | 8.0 (11 reviews) | 
| **Employee Structure** | 9.5 (7 reviews) | Not enough data | 7.6 (11 reviews) | 
| **Behavior Monitoring** | 9.8 (7 reviews) | Not enough data | 7.5 (10 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | 8.9/10 | 7 |
| **Thryv** | N/A | N/A |
| **Workbooks** | 8.2/10 | 19 |

#### Agentic AI - Sales Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Data Sourcing** | 9.0 (5 reviews) | Not enough data | 8.1 (12 reviews) | 
| **Exporting & Sharing Data** | 8.7 (5 reviews) | Not enough data | 8.7 (13 reviews) | 
| **Multi-Device Data Visualization** | 8.6 (6 reviews) | Not enough data | 7.7 (11 reviews) | 
| **Interactive Dashboards** | 9.3 (5 reviews) | Not enough data | 8.2 (14 reviews) | 
| **Data Segmentation** | 8.7 (5 reviews) | Not enough data | 8.3 (15 reviews) | 

#### Predictive Analytics

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Lead Scoring** | 9.2 (6 reviews) | Not enough data | 8.3 (13 reviews) | 
| **Opportunity Scoring** | 9.0 (5 reviews) | Not enough data | 8.6 (12 reviews) | 
| **Risk Analysis** | Not enough data | Not enough data | 7.6 (11 reviews) | 
| **Live Forecasting** | 9.0 (5 reviews) | Not enough data | 8.0 (14 reviews) | 

#### Sales Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Live Pipeline Management** | 8.9 (6 reviews) | Not enough data | 8.6 (14 reviews) | 
| **Sales Gamification** | 8.7 (5 reviews) | Not enough data | 7.7 (11 reviews) | 
| **Account-Based Analytics** | 9.0 (5 reviews) | Not enough data | 8.3 (12 reviews) | 
| **Activity Tracking** | 9.0 (5 reviews) | Not enough data | 8.7 (14 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | 8.4/10 | 175 |
| **Workbooks** | N/A | N/A |

#### Consumer Intelligence

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | 8.6 (136 reviews) ✓ Verified | Not enough data | 
| **Competitive Intelligence** | Not enough data | 8.4 (136 reviews) ✓ Verified | Not enough data | 
| **Sentiment Analysis** | Not enough data | 8.2 (132 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | Not enough data | 
| **Corporate Reporting** | Not enough data | 7.8 (110 reviews) ✓ Verified | Not enough data | 
| **Dashboard** | Not enough data | 8.8 (147 reviews) ✓ Verified | Not enough data | 

#### Media Monitoring

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.9 (152 reviews) ✓ Verified | Not enough data | 
| **Social Media Management** | Not enough data | 8.8 (153 reviews) ✓ Verified | Not enough data | 
| **Digital Media Monitoring** | Not enough data | 8.6 (142 reviews) | Not enough data | 

#### In-House Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | Not enough data | 
| **Team Workflow** | Not enough data | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (41 reviews) | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Pipeline CRM** | N/A | N/A |
| **Thryv** | N/A | N/A |
| **Workbooks** | N/A | N/A |

#### Platform

| Feature | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Pipeline CRM (3):** [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Thryv (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Workbooks (4):** [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Pipeline CRM | Thryv | Workbooks | 
|---|---|---|---|
| **Small-Business** | 66.7% | 90.4% | 60.5% | 
| **Mid-Market** | 27.0% | 8.2% | 34.3% | 
| **Enterprise** | 6.2% | 1.3% | 5.2% | 

### By Industry

#### Pipeline CRM

- **Construction:** 9.5%
- **Marketing and Advertising:** 8.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 4.6%
- **Internet:** 3.7%
- **Financial Services:** 3.6%
- **Insurance:** 3.0%
- **Building Materials:** 2.4%
- **Wholesale:** 2.2%
- **Automotive:** 2.2%
- **Other:** 53.1%

#### Thryv

- **Marketing and Advertising:** 13.8%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 4.9%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.7%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.3%

#### Workbooks

- **Information Technology and Services:** 8.3%
- **Computer Software:** 7.4%
- **Accounting:** 6.1%
- **Marketing and Advertising:** 6.1%
- **Retail:** 4.9%
- **Education Management:** 3.2%
- **Construction:** 3.2%
- **Financial Services:** 3.0%
- **Market Research:** 2.5%
- **Non-Profit Organization Management:** 2.3%
- **Other:** 53.0%

---
## Alternatives

### Alternatives to Pipeline CRM

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (525 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14690 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14758 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (638 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)

### Alternatives to Workbooks

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)

---
## Top Discussions

### Pipeline CRM

- Title: [How do I get a buy-in from my sales team to move from spreadsheets or another CRM to PipelineDeals?](https://www.g2.com/discussions/sales-429826f6-108a-4343-afd8-da1ba60ec905) — 5 comments, 2 upvotes *(includes official response)*
  > **Top comment:** "PipelineDeals picks up where Excel leaves off. It’s familiar to Excel but more powerful and the learning curve is low. Our training helps salespeople get..."
- Title: [How long does it take to implement a new CRM?](https://www.g2.com/discussions/sales-7f9b5c30-aa72-47e1-ab29-b622df8ae5e3) — 4 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Because our CRM is so easy to use, 95%  of customers often go live within a day or maximum within two weeks — not three or four months like with other CRMs...."
- Title: [What’s the cost like?](https://www.g2.com/discussions/roi-e395b7b9-e575-47ee-8ff6-f26eab4fcbe1) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Our customer see ROI three times faster than with some other CRM providers (validated by G2 Crowd) because it’s only $1.10 per sales person per day. Some of..."

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

### Workbooks

- Title: [Workbooks deleted item recovery](https://www.g2.com/discussions/workbooks-deleted-item-recovery) — 2 comments, 1 upvote
  > **Top comment:** "Currently in Workbooks there are 2 solutions to this.

1) using optional advance audit you can see everything users do, from delete, update etc and..."
- Title: [Which Email marketing products is Workbooks integrated with ?](https://www.g2.com/discussions/which-email-marketing-products-is-workbooks-integrated-with) — 2 comments, 1 upvote
  > **Top comment:** "Workbooks has out of the box free included integration with Mailchimp. Dotmailer and Constant Contact (MPZmail integration will also be available from them..."
- Title: [What is Workbooks used for?](https://www.g2.com/discussions/what-is-workbooks-used-for) — 1 comment
  > **Top comment:** "Workbooks is a comprehensive software solution designed to streamline various aspects of business operations, primarily focusing on customer relationship..."
- Title: [We want to make better use of using Mailchimp for our marketing and sending out newsletters.  What's the best way to go about this?](https://www.g2.com/discussions/we-want-to-make-better-use-of-using-mailchimp-for-our-marketing-and-sending-out-newsletters-what-s-the-best-way-to-go-about-this) — 1 comment, 1 upvote
  > **Top comment:** "Hi Yvonne. I apologise that your query hasn't been responded to.  Something seems to have happened to our notifications of new comments and questions on..."
- Title: [what are the different parts in excell? furthermore, what is their capacity?](https://www.g2.com/discussions/46534-what-are-the-different-parts-in-excell-furthermore-what-is-their-capacity) — 1 comment, 1 upvote
  > **Top comment:** "👍👍👍👍👍👍👍👍👍"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/pipeline-crm-vs-thryv-vs-workbooks)