Compare Pendo and Taplytics 
At a Glance
Market Segments
Pendo
Mid-Market (63.1% of reviews)
Taplytics
Small-Business (50.0% of reviews)
Entry-Level Pricing
Pendo
FreeTaplytics
No pricing availableFeatured Products
Sponsored
Canny
(91)
Enterprise Feedback Management
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Pendo vs Taplytics
- Users report that Taplytics excels in Ease of Setup with a score of 9.7, making it particularly user-friendly for small businesses. In contrast, Pendo's score of 7.9 indicates a more complex setup process that may require additional resources.
- Reviewers mention that Taplytics offers superior Quality of Support with a score of 9.7, highlighting prompt and effective assistance. Pendo, with a score of 8.5, is noted for decent support but may not match the responsiveness of Taplytics.
- G2 users indicate that Taplytics shines in Custom Event Tracking with a score of 8.4, allowing for tailored analytics that meet specific business needs. Pendo's similar feature also scores 8.4, but users report that Taplytics provides a more intuitive interface for setting up these events.
- Users on G2 highlight that Taplytics has a strong focus on Click Tracking, scoring 9.7, which is essential for understanding user interactions. Pendo, while scoring 8.3 in Exit Tracking, does not provide the same level of detail in click analytics.
- Reviewers mention that Taplytics' Real-Time Reporting feature, scoring 8.4, is particularly beneficial for businesses needing immediate insights. Pendo's reporting capabilities, while solid, score slightly lower at 8.2, indicating a potential delay in data availability.
- Users say that Taplytics' Customization Options for campaigns, scoring 9.3, allow for a high degree of personalization, which is crucial for effective marketing strategies. Pendo's customization features, while functional, do not offer the same level of flexibility, scoring 8.3.
Pricing
Entry-Level Pricing
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Taplytics
No pricing availableFree Trial
Pendo
Free Trial is available
Taplytics
Free Trial is available
Ratings
Meets Requirements
8.5
1,122
9.0
10
Ease of Use
8.2
1,136
8.8
10
Ease of Setup
7.9
506
9.7
5
Ease of Admin
8.5
525
Not enough data
Quality of Support
8.5
982
9.7
10
Has the product been a good partner in doing business?
8.9
503
Not enough data
Product Direction (% positive)
8.5
1,039
10.0
8
Features by Category
Metrics
8.7
427
Not enough data
8.7
445
Not enough data
8.4
394
Not enough data
8.8
439
Not enough data
8.4
396
Not enough data
8.2
368
Not enough data
8.2
332
Not enough data
8.2
309
Not enough data
8.2
369
Not enough data
Reporting
8.4
437
Not enough data
8.5
400
Not enough data
8.7
411
Not enough data
8.7
441
Not enough data
7.9
237
Not enough data
8.1
261
Not enough data
8.2
423
Not enough data
Other
8.7
413
Not enough data
8.0
282
Not enough data
7.4
239
Not enough data
7.9
249
Not enough data
7.3
175
Not enough data
8.5
314
Not enough data
8.2
274
Not enough data
Administration
8.1
350
Not enough data
7.9
272
Not enough data
8.7
396
Not enough data
8.5
428
Not enough data
User Identification
7.8
100
Not enough data
8.5
127
Not enough data
7.9
94
Not enough data
Tracking & Reporting
8.4
116
Not enough data
8.4
122
Not enough data
8.2
99
Not enough data
8.4
131
Not enough data
8.5
123
Not enough data
8.6
128
Not enough data
Metrics
8.7
74
Not enough data
8.3
55
Not enough data
8.3
63
Not enough data
8.2
60
Not enough data
8.3
57
Not enough data
User Behavior
9.7
15
Not enough data
6.3
14
Not enough data
8.3
15
Not enough data
8.7
15
Not enough data
A/B Testing
7.7
13
Not enough data
7.3
13
Not enough data
9.3
14
Not enough data
7.2
13
Not enough data
Visitor Information
7.7
14
Not enough data
8.1
13
Not enough data
User Analysis
8.5
318
Not enough data
8.4
363
Not enough data
User Support
8.5
361
Not enough data
7.7
183
Not enough data
8.0
270
Not enough data
Walkthrough Type
8.2
271
Not enough data
8.6
338
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.6
528
Not enough data
8.7
557
Not enough data
8.6
538
Not enough data
8.1
450
Not enough data
8.0
362
Not enough data
8.2
393
Not enough data
8.0
354
Not enough data
7.9
395
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
8.0
299
Not enough data
7.8
280
Not enough data
8.0
281
Not enough data
Planning
7.3
208
Not enough data
7.2
200
Not enough data
6.7
176
Not enough data
7.6
212
Not enough data
7.3
188
Not enough data
Workflow Management
7.4
221
Not enough data
7.6
230
Not enough data
6.8
176
Not enough data
7.1
188
Not enough data
Metrics
8.7
74
Not enough data
8.3
55
Not enough data
8.3
63
Not enough data
8.2
60
Not enough data
8.3
57
Not enough data
Variation Testing
8.2
49
Not enough data
7.6
50
Not enough data
8.0
54
Not enough data
8.3
61
Not enough data
8.0
58
Not enough data
7.7
51
Not enough data
Reporting
8.5
79
Not enough data
8.6
82
Not enough data
Personalization
8.6
69
Not enough data
8.6
68
Not enough data
8.8
61
Not enough data
Administration
7.9
70
Not enough data
8.0
61
Not enough data
8.4
80
Not enough data
8.5
86
Not enough data
Categories
Categories
Shared Categories
Pendo and Taplytics are categorized as Mobile App Optimization
Unique Categories
Pendo is categorized as Digital Adoption Platform, Product Management, Mobile App Analytics, Digital Analytics, Product Analytics, and Session Replay
Reviews
Reviewers' Company Size
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Taplytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.9%
Information Technology and Services
15.3%
Marketing and Advertising
7.4%
Financial Services
3.9%
Hospital & Health Care
3.0%
Other
36.5%
Computer Software
35.7%
Banking
14.3%
Retail
7.1%
Real Estate
7.1%
Mechanical or Industrial Engineering
7.1%
Other
28.6%
Most Helpful Reviews
Pendo
Most Helpful Favorable Review
Rene R.
Verified User in Information Services
We didn't use to have any decent product analytics and since implementing Pendo, we now know exactly who our users and customers are and what they're doing in our applications. That, in combination with product NPS, is critical information from a product...
Most Helpful Critical Review
Pierre .
Verified User in Computer Software
- There's no way to edit simple things, like poll answers - Their feedback feature isn't connected with Pendo; it's an integration into another platform - There's no way to import your historical NPS, so you'll lose all your historical data - Their...
Taplytics
Most Helpful Favorable Review
Ajit P.
Verified User in Computer Software
Taplytics makes native mobile A/B testing a breeze. Their best feature easily is their powerful analytics. They gives us key indicators like acquisition, engagement, cohort and retention analysis with minimal implementation. Getting insight into as much...
Most Helpful Critical Review
Verified User in Retail
Integration with other tools (Adobe Analytics in particular) has been very challenging. This makes it hard for analysts trying to analyze tests to find the truth.
Rene R.
Verified User in Information Services
We didn't use to have any decent product analytics and since implementing Pendo, we now know exactly who our users and customers are and what they're doing in our applications. That, in combination with product NPS, is critical information from a product...
Ajit P.
Verified User in Computer Software
Taplytics makes native mobile A/B testing a breeze. Their best feature easily is their powerful analytics. They gives us key indicators like acquisition, engagement, cohort and retention analysis with minimal implementation. Getting insight into as much...
Pierre .
Verified User in Computer Software
- There's no way to edit simple things, like poll answers - Their feedback feature isn't connected with Pendo; it's an integration into another platform - There's no way to import your historical NPS, so you'll lose all your historical data - Their...
Verified User in Retail
Integration with other tools (Adobe Analytics in particular) has been very challenging. This makes it hard for analysts trying to analyze tests to find the truth.
Alternatives
Discussions
Which integrations does Pendo support?
2 comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
Taplytics has no discussions with answers
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