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Compare Otter.ai and Sybill.ai 
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At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (66.2% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $19.00 1 User Per Month
Otter.ai
Star Rating
(445)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSybill.ai
Star Rating
(143)4.8 out of 5
Market Segments
Small-Business (66.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in user-friendliness, with many users praising its seamless integration with platforms like Google Meet and Zoom. Reviewers appreciate how quickly it captures meeting notes, making it a reliable tool for creating detailed minutes.
- Users say that Sybill.ai stands out for its robust automation features, particularly in managing CRM updates and follow-ups. This capability is highlighted by users who find the automatic meeting summaries and task management extremely beneficial for their sales processes.
- According to verified reviews, Otter.ai has a significant edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently mention the platform's effectiveness in providing useful meeting summaries and its ease of use, which contributes to a smoother workflow.
- Reviewers mention that while Sybill.ai offers strong support and quality features, it has fewer recent reviews compared to Otter.ai. This may indicate a smaller user base or less frequent updates, which could affect the perception of its reliability in the current market.
- Users highlight that Otter.ai's setup process is straightforward, with many finding it easy to get started without extensive training. This is a significant advantage for teams looking to implement a new tool quickly and efficiently.
- G2 reviewers note that Sybill.ai's focus on sales automation and reporting is a strong point, especially for teams needing to track follow-ups and generate reports. Users appreciate the convenience of having these features integrated into one platform, although some may find it less intuitive than Otter.ai for general note-taking tasks.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Sybill.ai
Sybill Essentials
Starting at $19.00
1 User Per Month
For Early-stage Startups
- Ask anything across all meetings
- Unlimited recordings, transcription, and summaries
- 1-click Follow-up email
Free Trial
Otter.ai
Free Trial is available
Sybill.ai
Free Trial is available
Ratings
Meets Requirements
8.7
374
9.3
125
Ease of Use
9.0
379
9.5
127
Ease of Setup
9.0
273
9.7
38
Ease of Admin
8.6
89
9.2
32
Quality of Support
8.4
240
9.4
94
Has the product been a good partner in doing business?
8.6
82
9.7
31
Product Direction (% positive)
8.8
363
9.7
129
Features by Category
Lead Facilitation
Feature Not Available
5.8
64
6.1
67
6.7
64
Feature Not Available
8.2
64
6.8
16
7.1
62
Organization
Feature Not Available
7.0
60
8.4
67
8.0
65
7.6
17
8.0
64
Performance Analysis
6.6
68
7.4
62
6.8
67
7.3
65
Sales Analysis
Feature Not Available
6.4
60
Feature Not Available
6.9
62
Generative AI
8.1
61
8.8
57
8.6
60
9.3
60
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
9.7
91
8.3
88
8.7
81
8.5
86
9.2
93
7.5
22
7.1
73
Agent Performance Management
7.7
74
7.6
80
8.7
82
8.9
88
8.6
81
9.0
91
Generative AI
8.7
78
9.4
59
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
24
Not enough data
9.8
32
Feedback
Not enough data
9.6
30
Not enough data
8.5
28
Not enough data
8.7
25
Not enough data
8.5
26
Not enough data
Feature Not Available
Not enough data
9.2
30
Not enough data
9.2
24
Generative AI
Not enough data
9.9
15
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Sybill.ai are categorized as Conversation Intelligence and AI Sales Assistant
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Sybill.ai is categorized as Sales Coaching
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sybill.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Computer Software
31.0%
Marketing and Advertising
16.2%
Information Technology and Services
11.3%
Management Consulting
6.3%
Consulting
5.6%
Other
29.6%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Sybill.ai has no discussions with answers
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