G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Optimizely Commerce Connect. Users appreciate its user-friendly interface and efficient navigation, making it a preferred choice for managing online stores.
According to verified reviews, Salesforce Commerce for B2C offers a robust set of features, including effective inventory tracking and seamless integration with the broader Salesforce ecosystem. This integration allows users to manage customers and sales in one unified system, enhancing operational efficiency.
Users say that while Optimizely Commerce Connect is quick to set up and offers a developer-friendly environment, it falls short in certain areas like reporting and analytics. Reviewers noted that the platform could benefit from more advanced analytics capabilities to better inform business decisions.
Reviewers mention that Salesforce Commerce for B2C shines with its personalization tools and smooth checkout process, which are crucial for enhancing customer experience. This focus on user experience is a key differentiator that many users find valuable.
Users highlight that Optimizely Commerce Connect provides a solid content management system and is effective for quick website creation. However, some users feel that it lacks the depth of features found in Salesforce Commerce for B2C, particularly in areas like customization and product visualization.
According to recent feedback, both platforms offer strong support, but Salesforce Commerce for B2C has a slight edge in terms of overall user satisfaction. Users appreciate the quality of support they receive, which is crucial for resolving issues quickly and maintaining smooth operations.
Pricing
Entry-Level Pricing
Optimizely Commerce Connect
No pricing available
Salesforce Commerce for B2C
B2C Commerce - Growth
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Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
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VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
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ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
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