Users report that OnBase excels in Customization, with a score of 9.5, allowing for extensive tailoring of workflows and processes. In contrast, Revver, while still strong, has a lower customization score of 8.5, which may limit flexibility for some users.
Reviewers mention that OnBase's File Type Support is rated at 9.0, making it highly versatile for various document formats. Revver, however, has a slightly lower score of 8.6, which could impact users needing support for a wider range of file types.
G2 users highlight that Revver's Mobile Apps are rated at 7.8, providing a better mobile experience compared to OnBase's score of 7.0. This could be a significant factor for teams that rely on mobile access for document management.
Reviewers say that OnBase's Quality of Support is rated at 8.3, which is commendable, but Revver outshines it with a score of 8.7, indicating a more responsive and helpful support team according to user feedback.
Users on G2 report that OnBase's Ease of Setup is rated at 7.7, which some find challenging, while Revver's score of 8.2 suggests a more user-friendly onboarding process, making it easier for new users to get started.
Reviewers mention that OnBase's Document Collaboration features are rated a perfect 10.0, indicating exceptional capabilities in this area. In comparison, Revver's collaboration features, while solid, do not reach the same level of excellence, which may affect teams that prioritize collaborative work.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing available
Revver
No pricing available
Free Trial
Hyland OnBase
Free Trial is available
Revver
No trial information available
Ratings
Meets Requirements
8.8
168
8.9
314
Ease of Use
8.3
290
8.6
319
Ease of Setup
7.6
202
8.2
209
Ease of Admin
8.1
90
8.4
201
Quality of Support
8.3
150
8.7
304
Has the product been a good partner in doing business?
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
We have found that the clients older than 40 were looking for more intuitive eFileCabinet. Once we explain it's just a (file-share) drawer they understood...Read more
There Are a Lot of Up-Front Costs, Right?
1 Comment
Official Response from Revver
Yes, there are up-front costs, but the term “a lot” does not do the long-term benefits of document management software justice. The benefits of DMS are best...Read more
Shouldn’t We Continue Using Paper if Our Customers Do?
1 Comment
Official Response from Revver
Now that there are alternatives to paper-based document management, this question naturally arises. However, customers arguably benefit most from paperless...Read more
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