Compare Nutshell and Pipeliner CRM 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (70.1% of reviews)
Entry-Level Pricing
Starting at $13.00 1 user Per Month
$65.00 1 User
Nutshell
Star Rating
(1,413)4.3 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $13.00 1 user Per Month
Free Trial is available
Browse all 8 pricing plansPipeliner CRM
Star Rating
(480)4.6 out of 5
Market Segments
Small-Business (70.1% of reviews)
Pros & Cons
Entry-Level Pricing
$65.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nutshell excels in providing a straightforward user experience, particularly for small businesses. Users appreciate its simplicity in tracking and managing leads, with one reviewer stating, "Nutshell simply gets the job done." This ease of use is a significant advantage for teams looking for a no-frills CRM solution.
- Users say that Pipeliner CRM stands out for its visual and intuitive interface, making it easy to track deals and understand the sales pipeline. One user highlighted, "The sales pipeline is easy to understand, and I can quickly see where each deal is stuck or moving forward," which can be particularly beneficial for teams that thrive on visual data representation.
- According to verified reviews, Nutshell's customer support is frequently praised for being responsive and helpful. Users have noted that the support team is "very positive" and assists effectively with any issues, which can be a crucial factor for businesses that require ongoing assistance during their CRM journey.
- Reviewers mention that Pipeliner CRM offers excellent customization options, allowing users to tailor the platform to their specific needs. One user remarked, "Pipeliner is a totally customizable CRM that does so much more than our former CRM," making it a strong choice for organizations with unique workflows.
- G2 reviewers highlight that while Nutshell has a slightly lower overall satisfaction score, it still provides essential features like seamless call logging and transcription, which users find invaluable for managing client relationships. This feature gives users "total clarity and confidence" in their communications, enhancing the overall CRM experience.
- Users report that Pipeliner CRM's setup process is quick and straightforward, making it accessible even for those without a strong CRM background. One user noted, "Setup is quick, and the visual pipeline makes it simple to track deals," which can significantly reduce the time to value for new users.
Pricing
Entry-Level Pricing
Nutshell
Sales Foundation
Starting at $13.00
1 user Per Month
An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
Pipeliner CRM
Starter
$65.00
1 User
Basic sales management, tracking and collaboration.
- Contact Management
Free Trial
Nutshell
Free Trial is available
Pipeliner CRM
Free Trial is available
Ratings
Meets Requirements
8.4
1,125
9.1
378
Ease of Use
8.7
1,223
9.3
378
Ease of Setup
8.5
656
9.1
141
Ease of Admin
8.7
523
9.2
138
Quality of Support
8.7
1,028
9.1
368
Has the product been a good partner in doing business?
8.8
516
9.3
135
Product Direction (% positive)
8.5
1,113
9.2
371
Features by Category
Sales Force Automation
8.5
891
|
Verified
9.0
304
|
Verified
Feature Not Available
9.0
212
|
Verified
8.3
865
|
Verified
9.2
303
|
Verified
8.1
880
|
Verified
9.0
295
|
Verified
7.5
677
|
Verified
8.9
238
|
Verified
8.1
729
|
Verified
9.1
279
|
Verified
7.4
676
|
Verified
8.9
236
|
Verified
7.3
585
8.8
232
|
Verified
7.6
652
8.9
235
Marketing Automation
7.7
672
|
Verified
8.8
227
|
Verified
7.6
604
8.8
210
|
Verified
8.4
815
|
Verified
9.3
276
|
Verified
7.2
575
Feature Not Available
Customer Support
7.9
638
8.9
239
7.9
661
|
Verified
9.1
236
|
Verified
8.0
691
|
Verified
9.1
250
|
Verified
7.4
558
|
Verified
8.9
204
7.8
578
|
Verified
9.1
220
Reporting & Analytics
7.8
796
|
Verified
9.1
290
|
Verified
8.2
858
|
Verified
9.2
280
|
Verified
7.4
684
|
Verified
9.2
254
|
Verified
Mobile & Social
7.2
553
|
Verified
9.0
223
|
Verified
7.0
552
|
Verified
9.1
232
|
Verified
7.1
650
|
Verified
9.0
259
|
Verified
Platform
7.7
640
|
Verified
9.0
103
|
Verified
7.9
613
|
Verified
9.2
98
|
Verified
8.4
662
|
Verified
9.2
104
|
Verified
7.2
484
|
Verified
9.1
80
|
Verified
6.5
428
|
Verified
9.0
74
|
Verified
7.2
503
8.8
91
|
Verified
8.4
641
|
Verified
9.2
102
|
Verified
7.3
483
|
Verified
9.0
83
|
Verified
Integration
7.9
608
|
Verified
9.1
102
|
Verified
7.5
542
|
Verified
8.9
89
|
Verified
7.3
479
|
Verified
9.2
75
|
Verified
Generative AI
Feature Not Available
8.3
6
Agentic AI - CRM
7.6
42
Not enough data
7.5
40
8.9
6
7.2
41
Not enough data
7.3
41
Not enough data
7.2
41
Not enough data
7.3
40
Not enough data
7.2
41
9.0
5
Email Marketing
8.1
249
Not enough data
8.4
261
Not enough data
Feature Not Available
Not enough data
8.3
260
Not enough data
8.5
264
Not enough data
8.1
249
Not enough data
Feature Not Available
Not enough data
8.2
222
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
7.1
139
Not enough data
8.1
241
Not enough data
Generative AI
6.5
159
Not enough data
6.7
159
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.0
246
Not enough data
7.2
206
Not enough data
7.0
197
Not enough data
7.8
218
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.3
195
Not enough data
8.2
192
Not enough data
7.3
160
Not enough data
Feature Not Available
Not enough data
8.1
170
Not enough data
8.0
180
Not enough data
8.1
168
Not enough data
Repeatability and Reportability
Feature Not Available
Not enough data
8.2
173
Not enough data
8.2
168
Not enough data
7.4
151
Not enough data
Feature Not Available
Not enough data
AI and Automation
7.7
165
Not enough data
7.9
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
6.8
12
Not enough data
7.5
12
Not enough data
7.2
12
Not enough data
7.2
13
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
Sales Team
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
8.3
44
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
41
Not enough data
Additional Functionality
8.6
43
Not enough data
6.8
35
Not enough data
8.5
42
Not enough data
6.6
33
Not enough data
8.0
40
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
6.7
9
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
Incentives
6.8
94
Feature Not Available
6.6
98
8.8
32
|
Verified
6.5
94
9.0
27
|
Verified
7.6
99
8.5
32
Personalization
7.5
107
8.8
39
7.7
106
9.0
47
|
Verified
8.2
118
8.9
39
|
Verified
7.7
105
9.3
34
|
Verified
Administrative
7.7
109
9.1
39
|
Verified
7.5
103
8.9
44
|
Verified
7.3
97
9.0
13
Agentic AI - Email Tracking
7.9
12
Not enough data
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Analytics
8.0
187
Not enough data
8.0
181
Not enough data
7.9
175
Not enough data
Customizations
8.4
185
9.7
5
8.3
192
Not enough data
8.3
192
Not enough data
8.0
176
Not enough data
8.4
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
6.9
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
7.7
13
Not enough data
Data Sourcing
7.6
164
9.2
10
7.9
174
9.1
9
Feature Not Available
8.5
9
8.5
184
8.9
9
8.2
170
9.0
8
Predictive Analytics
7.9
172
9.0
10
7.8
167
9.3
9
Feature Not Available
9.3
9
7.5
161
9.4
8
Sales Management
8.4
189
9.2
10
Feature Not Available
9.3
10
Feature Not Available
9.6
9
8.5
197
9.4
13
Categories
Categories
Shared Categories
Nutshell and Pipeliner CRM are categorized as Sales Analytics, CRM, Sales Performance Management, and Email Tracking
Unique Categories
Nutshell is categorized as Sales Engagement, Google Workspace for Sales, Online Form Builder, and Email Marketing
Pipeliner CRM is categorized as Customer Revenue Optimization, AI Sales Assistant, and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Nutshell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipeliner CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
7.9%
Computer Software
7.4%
Construction
5.3%
Information Technology and Services
5.0%
Financial Services
3.3%
Other
71.1%
Information Technology and Services
8.8%
Marketing and Advertising
7.2%
Computer Software
6.1%
Construction
4.3%
Management Consulting
3.8%
Other
69.7%
Alternatives
Discussions
I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts? I may need help getting it set up.
2 Comments
AR
Call the Help Desk; they typically answer earlier in the day or call you back the same day. There is no BCC availability that I am aware of.Read more
What integration options have you found that work best for Nutshell?
2 Comments
AB
I love fireflies.ai but it requires API or zapier
Google workplaces has a great chrome extension for gmail which has caught a lot more for input f...Read more
Is there a limit to the number of contacts that I can add to Nutshell?
1 Comment
Official Response from Nutshell
No. All Nutshell subscriptions include unlimited contacts and data storage.Read more
How can Pipeliner fit into lottery businesses in Nigeria?
5 Comments
AU
The Pipeliner CRM can be fit into any business as far as sales management is concerned. It
provide solution for current challenges in the business...Read more
Can Pipeliner CRM work on mobile phone
5 Comments
NU
Thank you Sunny Ukandu for your interest in Pipeliner CRM software. Pipeliner CRM works perfectly with the mobile device. You can download it from your apple...Read more
How do i learn its usage quickly
4 Comments
SA
It’s very simple sir. Simply sign up and you can get access to trail versionRead more
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