# MyChart vs athenaOne Comparison | | MyChart | athenaOne | |---|---|---| | **Star Rating** | 4.4 out of 5 | 3.4 out of 5 | | **Total Reviews** | 39 | 112 | | **Largest Market Segment** | Enterprise (51.4% of reviews) | Small-Business (44.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### MyChart **Not enough data** ### athenaOne Pros: - Ease of Use (5 reviews) - Features (5 reviews) Cons: - Inadequate Reporting (3 reviews) - Learning Curve (3 reviews) --- ## Ratings Comparison | Rating | MyChart | athenaOne | |---|---|---| | **Meets Requirements** | 9.0 (21 reviews) | 7.8 (87 reviews) | | **Ease of Use** | 8.9 (21 reviews) | 7.5 (87 reviews) | | **Ease of Setup** | Not enough data | 6.2 (28 reviews) | | **Ease of Admin** | Not enough data | 7.0 (21 reviews) | | **Quality of Support** | 8.8 (18 reviews) | 7.2 (82 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 7.3 (21 reviews) | | **Product Direction (% positive)** | 9.3 (17 reviews) | 6.5 (83 reviews) | --- ## Pricing ### MyChart #### Entry-Level Pricing No pricing available #### Free Trial No information available ### athenaOne #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Interactive Patient Care Systems (IPC) | Product | Score | Reviews | |---|---|---| | **MyChart** | 8.5/10 | 15 | | **athenaOne** | N/A | N/A | #### Interoperability | Feature | MyChart | athenaOne | |---|---|---| | **Device Interfacing** | 8.5 (10 reviews) | Not enough data | | **Care Communication** | 7.7 (11 reviews) | Not enough data | | **EHR Integration** | 8.5 (9 reviews) | Not enough data | #### Patient Management | Feature | MyChart | athenaOne | |---|---|---| | **Patient Portal** | 9.2 (6 reviews) | Not enough data | | **Assessment** | Not enough data | Not enough data | | **Telehealth** | Not enough data | Not enough data | | **Educational Content** | Not enough data | Not enough data | ### Value-Based Performance Management Analytics | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 8.5/10 | 8 | #### Data Management | Feature | MyChart | athenaOne | |---|---|---| | **Data Visualization - Value-Based Performance Management Analytics** | Not enough data | 8.9 (6 reviews) | | **Financial Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | | **Clinical Data Analysis - Value-Based Performance Management Analytics** | Not enough data | 8.3 (6 reviews) | #### Administrative | Feature | MyChart | athenaOne | |---|---|---| | **Payer Contract Monitoring - Value-Based Performance Management Analytics** | Not enough data | 8.1 (6 reviews) | | **Population Health Analytics - Value-Based Performance Management Analytics** | Not enough data | 8.6 (6 reviews) | | **Compliance - Value-Based Performance Management Analytics** | Not enough data | 9.2 (6 reviews) | ### Population Health Management | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | N/A | N/A | #### Data Management | Feature | MyChart | athenaOne | |---|---|---| | **Knowledge Share - Population Health Management** | Not enough data | Not enough data | | **Data aggregator - Population Health Management** | Not enough data | Not enough data | | **Predictive Patient Analysis - Population Health Management** | Not enough data | Not enough data | #### Care Management | Feature | MyChart | athenaOne | |---|---|---| | **Patient Engagement - Population Health Management** | Not enough data | Not enough data | | **Disease Risk Management - Population Health Management** | Not enough data | Not enough data | | **Health Care Planning - Population Health Management** | Not enough data | Not enough data | #### Agentic AI - Population Health Management | Feature | MyChart | athenaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Healthcare Payer Care Management Workflow Applications | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 8.0/10 | 16 | #### Administrative | Feature | MyChart | athenaOne | |---|---|---| | **Systems Interoperability - Payer Care Management Workflow Applications** | Not enough data | 7.7 (13 reviews) | | **Applications Integration - Payer Care Management Workflow Applications** | Not enough data | 8.1 (12 reviews) | | **Workflow Optimization - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | | **Patient Care Plan Management - Payer Care Management Workflow Applications** | Not enough data | 8.0 (11 reviews) | | **Data Ingestion - Payer Care Management Workflow Applications** | Not enough data | 7.4 (12 reviews) | #### Processes | Feature | MyChart | athenaOne | |---|---|---| | **Compliance - Payer Care Management Workflow Applications** | Not enough data | 8.1 (13 reviews) | | **Payer Support - Payer Care Management Workflow Applications** | Not enough data | 8.2 (13 reviews) | | **Provider Support - Payer Care Management Workflow Applications** | Not enough data | 8.6 (13 reviews) | ### Revenue Cycle Management | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 8.8/10 | 12 | #### Clinical | Feature | MyChart | athenaOne | |---|---|---| | **Compliance - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (11 reviews) | | **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | 8.9 (12 reviews) | | **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | #### Financial | Feature | MyChart | athenaOne | |---|---|---| | **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | 9.0 (12 reviews) | | **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | 8.5 (12 reviews) | | **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | 8.3 (12 reviews) | ### Healthcare Claims Management | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 8.8/10 | 12 | #### Efficiency | Feature | MyChart | athenaOne | |---|---|---| | **Claims Data Automation - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | | **Electronic Submissions - Healthcare Claims Management** | Not enough data | 9.2 (11 reviews) | | **Clearinghouse Integration - Healthcare Claims Management** | Not enough data | 9.2 (10 reviews) | | **Claims Process Workflow - Healthcare Claims Management** | Not enough data | 8.3 (11 reviews) | #### Accuracy | Feature | MyChart | athenaOne | |---|---|---| | **Claims Resubmission - Healthcare Claims Management** | Not enough data | 8.5 (12 reviews) | | **Patient Data Security - Healthcare Claims Management** | Not enough data | 9.0 (12 reviews) | | **Claims Scrubbing - Healthcare Claims Management** | Not enough data | 8.8 (11 reviews) | ### Patient Case Management | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 7.4/10 | 6 | #### Data Collection | Feature | MyChart | athenaOne | |---|---|---| | **Patient Data Aggregation - Patient Case Management** | Not enough data | 7.8 (6 reviews) | | **Patient Data Management - Patient Case Management** | Not enough data | 6.7 (6 reviews) | | **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | 7.8 (6 reviews) | | **Utilization Management - Patient Case Management** | Not enough data | 7.2 (6 reviews) | ### EHR | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | 8.1/10 | 23 | #### Clinical Workflow Management | Feature | MyChart | athenaOne | |---|---|---| | **Multiple Medical Provider Access** | Not enough data | 8.6 (22 reviews) | | **Ancillary Care Provider Access** | Not enough data | 7.9 (19 reviews) | | **Meaningful Use Reporting** | Not enough data | 7.7 (20 reviews) | | **Clinical Documentation** | Not enough data | 8.0 (22 reviews) | #### Patient Health Information Management | Feature | MyChart | athenaOne | |---|---|---| | **ePHI Storage** | Not enough data | 8.9 (22 reviews) | | **Interoperability** | Not enough data | 7.8 (20 reviews) | | **Patient Workflow Management** | Not enough data | 8.1 (21 reviews) | #### Agentic AI - EHR | Feature | MyChart | athenaOne | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | N/A | N/A | #### Patient-Centered Functions | Feature | MyChart | athenaOne | |---|---|---| | **Online Presence Management** | Not enough data | Not enough data | | **Patient Feedback Management** | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | | **Patient Communications** | Not enough data | Not enough data | | **Integration with Wearables** | Not enough data | Not enough data | #### Operations | Feature | MyChart | athenaOne | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | | **Interoperability** | Not enough data | Not enough data | | **Digital Intake Forms** | Not enough data | Not enough data | | **Engagement Measuring** | Not enough data | Not enough data | | **Patient Satisfaction Management** | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | | **IPC Systems Integration** | Not enough data | Not enough data | #### Generative AI | Feature | MyChart | athenaOne | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | N/A | N/A | #### Technology | Feature | MyChart | athenaOne | |---|---|---| | **Telecommunications** | Not enough data | Not enough data | | **Low Bandwidth Support** | Not enough data | Not enough data | | **EHR Integration** | Not enough data | Not enough data | #### Administration | Feature | MyChart | athenaOne | |---|---|---| | **Practice Branding** | Not enough data | Not enough data | | **Practice Specific** | Not enough data | Not enough data | | **Charting And Documentation** | Not enough data | Not enough data | #### Compliance | Feature | MyChart | athenaOne | |---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | | **State Regulation Compliance** | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | MyChart | athenaOne | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **MyChart** | N/A | N/A | | **athenaOne** | N/A | N/A | #### Patient Communication & Engagement | Feature | MyChart | athenaOne | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | MyChart | athenaOne | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | MyChart | athenaOne | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | MyChart | athenaOne | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Unique to MyChart (2):** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to athenaOne (9):** [Value-Based Performance Management Analytics Software](https://www.g2.com/categories/value-based-performance-management-analytics), [Healthcare Payer Care Management Workflow Applications Software](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [EHR Software](https://www.g2.com/categories/ehr), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management), [Healthcare Claims Management Software](https://www.g2.com/categories/healthcare-claims-management), [Population Health Management Software](https://www.g2.com/categories/population-health-management), [Telemedicine Software](https://www.g2.com/categories/telemedicine) --- ## Reviewer Demographics ### By Company Size | Segment | MyChart | athenaOne | |---|---|---| | **Small-Business** | 40.5% | 44.1% | | **Mid-Market** | 8.1% | 36.0% | | **Enterprise** | 51.4% | 19.8% | ### By Industry #### MyChart - **Hospital & Health Care:** 51.4% - **Health, Wellness and Fitness:** 10.8% - **Medical Practice:** 5.4% - **Management Consulting:** 5.4% - **Biotechnology:** 5.4% - **Wireless:** 2.7% - **Translation and Localization:** 2.7% - **Insurance:** 2.7% - **Food Production:** 2.7% - **Financial Services:** 2.7% - **Other:** 8.1% #### athenaOne - **Hospital & Health Care:** 54.1% - **Medical Practice:** 28.8% - **Health, Wellness and Fitness:** 5.4% - **Information Technology and Services:** 1.8% - **Individual & Family Services:** 1.8% - **Alternative Medicine:** 1.8% - **Research:** 0.9% - **Public Safety:** 0.9% - **Public Relations and Communications:** 0.9% - **Management Consulting:** 0.9% - **Other:** 2.7% --- ## Alternatives ### Alternatives to MyChart - [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) — 3.9/5 stars (36 reviews) - [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews) — 3.5/5 stars (23 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to athenaOne - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews) --- ## Top Discussions ### MyChart - Title: [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) — 1 comment > **Top comment:** "Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &..." ### athenaOne - Title: [Is Athena a clearinghouse?](https://www.g2.com/discussions/is-athena-a-clearinghouse) — 1 comment > **Top comment:** "Athena is not a clearing house. Athena is a billing software. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mychart-vs-athenaone)