Introducing G2.ai, the future of software buying.Try now
Compare MyChart and athenaOne 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Service Center by Office Ally
Visit Website
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
MyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartathenaOne
Star Rating
(111)3.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about athenaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that athenaOne has a lower G2 rating of 3.4 compared to MyChart's 4.4, indicating that MyChart is generally viewed more favorably by its users.
- Reviewers mention that athenaOne excels in claims data automation with a score of 8.7, while MyChart's performance in this area is not highlighted, suggesting that athenaOne may be more efficient in managing claims processes.
- G2 users highlight that MyChart offers superior patient portal features, scoring 9.0, which enhances patient engagement and communication, a critical aspect for healthcare providers.
- Users on G2 report that athenaOne struggles with ease of setup, scoring only 6.4, while MyChart's ease of use and setup is rated at 9.0, making it a more user-friendly option for new implementations.
- Reviewers mention that MyChart provides better interoperability with EHR systems, scoring 9.3 in product direction, which is crucial for seamless data exchange and care coordination.
- Users say that athenaOne's quality of support is rated at 7.3, which is lower than MyChart's 8.9, indicating that users may find MyChart's customer service more responsive and helpful.
Pricing
Entry-Level Pricing
MyChart
No pricing availableathenaOne
No pricing availableFree Trial
MyChart
No trial information availableathenaOne
No trial information availableRatings
Meets Requirements
9.0
20
7.8
86
Ease of Use
9.0
20
7.4
86
Ease of Setup
Not enough data
6.1
27
Ease of Admin
Not enough data
7.0
21
Quality of Support
8.9
17
7.2
81
Has the product been a good partner in doing business?
Not enough data
7.3
21
Product Direction (% positive)
9.3
16
6.4
82
Features by Category
Interoperability
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
Patient Management
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
8.9
6
Not enough data
8.1
6
Not enough data
8.3
6
Administrative
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
9.2
6
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Population Health Management
Not enough data
Not enough data
Healthcare Payer Care Management Workflow ApplicationsHide 8 FeaturesShow 8 Features
Not enough data
8.0
16
Administrative
Not enough data
7.7
13
Not enough data
8.1
12
Not enough data
8.2
13
Not enough data
8.0
11
Not enough data
7.4
12
Processes
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
8.6
13
Clinical
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
9.0
12
Financial
Not enough data
9.0
12
Not enough data
8.5
12
Not enough data
8.3
12
Efficiency
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.3
11
Accuracy
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
8.8
11
Data Collection
Not enough data
7.8
6
Not enough data
6.7
6
Not enough data
7.8
6
Not enough data
7.2
6
Clinical Workflow Management
Not enough data
8.6
21
Not enough data
8.1
18
Not enough data
7.5
19
Not enough data
7.9
21
Patient Health Information Management
Not enough data
8.8
21
Not enough data
7.7
19
Not enough data
8.0
20
Agentic AI - EHR
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Medical Billing
Not enough data
Not enough data
Categories
Categories
Shared Categories
MyChart and athenaOne are categorized as Patient Engagement
Unique Categories
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
athenaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Hospital & Health Care
54.5%
Medical Practice
28.2%
Health, Wellness and Fitness
5.5%
Information Technology and Services
1.8%
Individual & Family Services
1.8%
Other
8.2%
Alternatives
Discussions
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
Is Athena a clearinghouse?
1 Comment
KA
Athena is not a clearing house. Athena is a billing software. Read more
athenaOne has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
