I really enjoy the fact that patients and physicians/nurses can communicate even when the patient is unable to make it to the office. It's nice for patients to request appointments, medications, or ask general questions. Review collected by and hosted on G2.com.
The only problem is that there are times when labs and scans are reported to patients before the nurse or doctor can call to discuss the results, so patients view the results and call in a panic when it's not always necessary. Review collected by and hosted on G2.com.
I can see when my last appointment was and what my vitals were which aren't always relayed by the Dr. I also like that you can communicate directly with your physician through the app. Review collected by and hosted on G2.com.
There is nothing that I do not like about this program. Review collected by and hosted on G2.com.
I like the fact that I can access all my medical records dr appts and vitals as well as billing and insurance information in one place Review collected by and hosted on G2.com.
The app can run slow sometimes and Medical professionals don’t always enter in info. However these may very well be man issues than tech Review collected by and hosted on G2.com.
This feature is amazing and helpful for when I am home or even on the way to my dr. I was able to communicate well and had no problems yet. Review collected by and hosted on G2.com.
The only two things were that I wasn’t able to see my other doctors using this and it crashed once. Review collected by and hosted on G2.com.
I like being able to view my health care record when needed Review collected by and hosted on G2.com.
I dislike that many Dr offices are using this app, and when you log in - it's alllll kind of information, and you have to make sure you're reviewing the right office Review collected by and hosted on G2.com.
The best feature in my opinion is being able to contact my provider via email thru Follow My Heath Review collected by and hosted on G2.com.
I do not like the IT aspect of it. If there is an issue with the program having to get assistance isn’t the easiest Review collected by and hosted on G2.com.
Email appointment reminders. Patients do like to email our office, and we can reply Review collected by and hosted on G2.com.
Patients say they cant login. They know they are using the right password and its not working. The password recovery doesn't work Review collected by and hosted on G2.com.
I really like that this program is easy to access for patients. Everything needed about Medical History is in 1 place. Easy to see what Meds are as well esp when I need to refill Review collected by and hosted on G2.com.
Doesnt save my username so login is a pain sometimes. But now I just write it all down Review collected by and hosted on G2.com.
The ease of use for messaging and keeping appointments. It also keeps a record of your vitals and levels that you can pull up easily without contacting the doctor of having paperwork with you. Review collected by and hosted on G2.com.
The app needs updating a lot but yet still sometimes crashes out. Review collected by and hosted on G2.com.
The convenience of being able to contact physician through internet without having to call in and wait to be connected and actually speak to my doctors office. Software is very time efficient. Review collected by and hosted on G2.com.
Although it’s not the software itself. Maybe the users of this software can be taught how to use more productively. Review collected by and hosted on G2.com.
It's cheap and connects well with all scripts Review collected by and hosted on G2.com.
Some patients have trouble using it. I think it makes you reconfirm passwords if you are inactive too long. Patients tend to forget their log in info Review collected by and hosted on G2.com.
Allscripts has the ability to take patient data and create databases for population health metrics. This is seamless with clinician workflows. This helps everyone who uses their patient portal, as this data is crucial for delivering higher quality care. Review collected by and hosted on G2.com.
I dislike the fact that in order to login to FollowMyHealth I must use Facebook logins, Yahoo or Google. Review collected by and hosted on G2.com.
I like that patients can email their providers instead of being placed on hold and wasting time. Review collected by and hosted on G2.com.
I wonder if patient information will be kept private. I worry about hackers seeing private health information. Review collected by and hosted on G2.com.
I like Allscripts FollowMyHealth & the flexibility of program to work with all major EHR applications in the market today. It allows for truly smarter care. A few other items I would like to point out; Lab test results: No manual entry required; Making it easier to innovate with Open APIs; Spend more time with patients and less time on documentation; Interoperability is as simple as good communication. Review collected by and hosted on G2.com.
There is a ramp up time to train on the system - this is an intuitive problem that could be handled at a company level but may be a hindrance when switching systems...not so much this one in particular, but overall. Review collected by and hosted on G2.com.