Compare Mitel MiCollab and RingEX 
At a Glance
Market Segments
Mid-Market (61.5% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
No pricing available
$30.00 1 User Per Month
Mitel MiCollab
Star Rating
(33)4.2 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Mitel MiCollabRingEX
Star Rating
(1,350)4.2 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a seamless communication experience, integrating various tools like phone calls, team messaging, SMS, and video meetings into one platform. Users appreciate how this integration helps streamline workflows, making it easy to connect via video, call, and text without switching between different applications.
- Users say that Mitel MiCollab is easy to use and feature-rich, with a strong emphasis on presence management. This feature allows users to see the availability status of their colleagues, which enhances collaboration. However, some users feel that it lacks the same level of integration and ease of use as RingEX.
- Reviewers mention that RingEX has a user-friendly interface, with many praising its intuitive setup and management features. One user highlighted how easy it is for admins to manage and change settings, which contributes to a more efficient daily operation compared to Mitel MiCollab.
- According to verified reviews, while both platforms have solid support, Mitel MiCollab slightly edges out in quality of support ratings. Users have noted that MiCollab provides a professional experience with minimal effort needed for usage, making it a reliable choice for those who prioritize support.
- G2 reviewers highlight that RingEX has a significantly higher volume of recent reviews, indicating a more active user base and up-to-date feedback. This suggests that potential buyers can expect a more current perspective on the platform's performance and features compared to Mitel MiCollab, which has received far fewer recent reviews.
- Users report that while both platforms offer strong mobile capabilities, Mitel MiCollab has a slight advantage in mobile usability. However, RingEX's high scores in features like screen sharing and one-click join make it a compelling option for users who prioritize video conferencing and ease of access.
Pricing
Entry-Level Pricing
Mitel MiCollab
No pricing availableRingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Mitel MiCollab
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.7
17
8.8
1,101
Ease of Use
8.2
17
8.6
1,118
Ease of Setup
Not enough data
8.2
700
Ease of Admin
Not enough data
8.3
619
Quality of Support
8.1
15
8.0
1,003
Has the product been a good partner in doing business?
Not enough data
8.3
608
Product Direction (% positive)
7.1
16
7.9
1,081
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
9.0
7
9.1
253
9.0
7
9.1
141
Feature Not Available
8.6
116
8.3
7
8.9
140
Feature Not Available
9.1
122
Meeting Coordination
9.0
7
8.8
243
9.3
7
9.1
235
Feature Not Available
8.9
223
8.3
7
9.0
145
Software Type
9.5
7
9.0
244
9.0
7
9.0
143
9.0
7
9.2
160
Agentic AI - Video Conferencing
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
220
Not enough data
8.5
213
Not enough data
8.7
218
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
214
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
224
Not enough data
8.6
222
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.9
57
Not enough data
9.1
55
Not enough data
8.2
55
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
Not enough data
8.5
95
Not enough data
8.7
112
Not enough data
8.4
86
Not enough data
8.1
99
Not enough data
8.0
82
Not enough data
8.1
80
Basic Communication
Not enough data
9.1
525
|
Verified
Not enough data
8.3
399
|
Verified
Not enough data
8.7
435
|
Verified
Not enough data
8.2
362
|
Verified
Not enough data
8.5
429
|
Verified
Not enough data
9.0
436
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
52
Not enough data
8.1
54
Not enough data
8.0
52
Not enough data
8.0
50
Access
Not enough data
8.2
379
|
Verified
Not enough data
8.4
394
|
Verified
Not enough data
8.6
425
Advanced Features
Not enough data
8.3
445
Not enough data
8.4
405
|
Verified
Not enough data
9.0
470
|
Verified
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
9.0
5
Feature Not Available
9.0
5
8.7
52
|
Verified
Feature Not Available
8.2
18
Features
8.3
5
8.8
55
|
Verified
Feature Not Available
Feature Not Available
9.0
5
8.6
53
|
Verified
9.3
5
8.5
52
|
Verified
9.0
5
8.6
53
|
Verified
Feature Not Available
8.2
49
Categories
Categories
Shared Categories
Mitel MiCollab and RingEX are categorized as UCaaS Platforms and Video Conferencing
Unique Categories
Mitel MiCollab is categorized as Audio Conferencing
RingEX is categorized as Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Mitel MiCollab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.8%
Utilities
11.1%
Telecommunications
7.4%
Computer Software
7.4%
Pharmaceuticals
7.4%
Other
51.9%
Computer Software
9.4%
Insurance
5.2%
Information Technology and Services
5.2%
Financial Services
4.8%
Staffing and Recruiting
4.8%
Other
70.6%
Discussions
What is MiCollab client?
1 Comment
JT
Its a VoIP app that allows you to stay in contact with your customers and your businessRead more
How do you use Mitel MiCollab?
1 Comment
SM
I love Mitel MiCollab because the caller's information pops up on my computer screen as the call is coming in. Additionally, I can use it as a directory to...Read more
Mitel MiCollab has no more discussions with answers
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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