Top 10 Mitel MiCollab Alternatives & Competitors

(32)4.3 out of 5

The UCaaS Platforms solutions below are the most common alternatives that users and reviewers compare with Mitel MiCollab. UCaaS Platforms is a widely used technology, and many people are seeking time saving, innovative software solutions with voicemail to email, conference transcripts, and tenancy flexibility. Other important factors to consider when researching alternatives to Mitel MiCollab include meetings and features. The best overall Mitel MiCollab alternative is Microsoft Teams. Other similar apps like Mitel MiCollab are 3CX, Webex Suite, Zoom Workplace, and Genesys Cloud CX. Mitel MiCollab alternatives can be found in UCaaS Platforms but may also be in VoIP Providers or Video Conferencing Software.

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Best Paid & Free Alternatives to Mitel MiCollab

Microsoft Teams
3CX
Webex Suite
Zoom Workplace
Genesys Cloud CX
Slack
RingEX
GoTo Connect

Top 10 Alternatives to Mitel MiCollab Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Mitel MiCollab stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Financial Services, and find the best product for your business.

Microsoft Teams

By Microsoft

4.4/5

(17,429)

Product Description

Reviewers say compared to Mitel MiCollab, Microsoft Teams is:

More usable

Better at support

Better at meeting requirements

Categories in common with Mitel MiCollab:

By 3CX

Product Description

Reviewers say compared to Mitel MiCollab, 3CX is:

More usable

Better at meeting requirements

Categories in common with Mitel MiCollab:

By Cisco

Product Description

Reviewers say compared to Mitel MiCollab, Webex Suite is:

More usable

Better at support

Better at meeting requirements

Categories in common with Mitel MiCollab:

UCaaS Platforms

Video Conferencing

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Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Mitel MiCollab, Genesys Cloud CX is:

More usable

More expensive

Better at support

Categories in common with Mitel MiCollab:

By Salesforce

Product Description

Reviewers say compared to Mitel MiCollab, Slack is:

More usable

Better at support

Better at meeting requirements

Categories in common with Mitel MiCollab:

By RingCentral

Product Description

Reviewers say compared to Mitel MiCollab, RingEX is:

More usable

More expensive

Better at meeting requirements

Categories in common with Mitel MiCollab:

By GoTo

Product Description

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

Reviewers say compared to Mitel MiCollab, GoTo Connect is:

More usable

Better at support

Better at meeting requirements

Categories in common with Mitel MiCollab:

By Dialpad

Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Reviewers say compared to Mitel MiCollab, Dialpad Connect is:

More usable

Better at support

Better at meeting requirements

Categories in common with Mitel MiCollab:

UCaaS Platforms

Video Conferencing