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Compare Microsoft Teams and Nextiva 
Featured Products
At a Glance
Market Segments
Enterprise (40.2% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Starting at $15.00 1 User Per Month
Microsoft Teams
Star Rating
(17,603)4.4 out of 5
Market Segments
Enterprise (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsNextiva
Star Rating
(3,435)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansMicrosoft Teams vs Nextiva
When assessing the two solutions, reviewers found Microsoft Teams easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with Nextiva overall.
- Reviewers felt that Nextiva meets the needs of their business better than Microsoft Teams.
- When comparing quality of ongoing product support, reviewers felt that Nextiva is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Teams over Nextiva.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Free Trial
Microsoft Teams
No trial information availableNextiva
No trial information availableRatings
Meets Requirements
8.9
13,087
9.0
2,766
Ease of Use
8.8
13,261
8.7
2,802
Ease of Setup
9.0
3,706
8.4
2,093
Ease of Admin
8.6
2,037
8.6
1,986
Quality of Support
8.6
10,533
9.0
2,752
Has the product been a good partner in doing business?
8.8
2,011
8.9
1,967
Product Direction (% positive)
8.6
12,517
8.3
2,653
Features by Category
Business Instant Messaging
8.9
8741
Not enough data
8.7
8996
Not enough data
8.4
8365
Not enough data
Business Instant Messaging
9.0
8289
Not enough data
8.9
8228
Not enough data
Business Instant Messaging
8.8
8032
Not enough data
8.8
8257
Not enough data
8.7
7248
Not enough data
Generative AI - Business Instant Messaging
8.2
983
Not enough data
AI - Business Instant Messaging
8.0
964
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Not enough data
Agentic AI - Business Instant Messaging
7.9
554
Not enough data
8.0
549
Not enough data
Channels
Not enough data
9.4
196
Not enough data
7.9
178
Not enough data
7.7
175
Not enough data
8.2
181
Not enough data
8.2
170
Generative AI
Not enough data
7.6
85
Functions
Not enough data
8.7
176
Not enough data
8.6
175
Not enough data
8.8
176
Not enough data
8.1
173
Not enough data
8.2
171
Not enough data
8.5
179
Not enough data
8.5
171
Not enough data
8.4
167
Agentic AI - Contact Center
Not enough data
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Administrative
Not enough data
8.3
169
Not enough data
9.1
177
Not enough data
8.9
177
Not enough data
8.4
167
Not enough data
8.3
162
Collaboration Tools
9.0
7813
|
Verified
Not enough data
9.1
5578
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5763
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7373
|
Verified
Not enough data
8.9
6830
|
Verified
Not enough data
8.8
7076
|
Verified
Not enough data
8.9
5542
|
Verified
Not enough data
Software Type
8.8
7137
|
Verified
Not enough data
8.7
5230
|
Verified
Not enough data
9.1
5777
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
645
Not enough data
7.8
640
Not enough data
7.8
637
Not enough data
Platform
Not enough data
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
608
Not enough data
8.3
505
Not enough data
8.6
606
Generative AI
Not enough data
7.7
296
Workforce Management
Not enough data
8.8
610
Not enough data
8.7
568
Call Center Infrastructure (CCI)
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Administrative
Not enough data
8.7
597
Not enough data
8.7
627
Basic Communication - Cloud PBX
Not enough data
9.2
27
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.5
27
Not enough data
9.1
27
Advanced Features - Cloud PBX
Not enough data
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
27
Platform Basics - VoIP Providers
Not enough data
8.6
61
Not enough data
8.8
66
Not enough data
8.4
60
Not enough data
8.2
60
Not enough data
8.0
57
Not enough data
7.9
57
Basic Communication
Not enough data
9.2
1641
|
Verified
Not enough data
7.9
903
|
Verified
Not enough data
8.3
1049
|
Verified
Not enough data
7.7
836
Not enough data
8.6
1161
|
Verified
Not enough data
9.1
1342
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.8
43
Not enough data
8.1
42
Not enough data
7.8
43
Not enough data
7.8
44
Access
Not enough data
8.0
910
Not enough data
8.2
904
Not enough data
8.5
1040
|
Verified
Advanced Features
Not enough data
8.3
1176
|
Verified
Not enough data
8.6
1241
|
Verified
Not enough data
9.1
1480
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Extensions
Not enough data
8.5
151
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
8.8
149
|
Verified
Features
Not enough data
9.2
182
|
Verified
Not enough data
8.5
154
Not enough data
8.3
145
|
Verified
Not enough data
9.0
158
|
Verified
Not enough data
8.5
149
|
Verified
Not enough data
Feature Not Available
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Nextiva share no categories
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Discussions
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
If we need more lines in the future as our business grows, do we have to purchase new phones as well?
2 Comments
RW
Julianne, the answer depends on your current phones and service package with Nextiva. We have multiple numbers configured to ring one or more phones as well...Read more
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