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Compare Microsoft Teams Room and Twilio 
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At a Glance
Market Segments
Enterprise (40.4% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Microsoft Teams Room
Star Rating
(96)4.6 out of 5
Market Segments
Enterprise (40.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Microsoft Teams RoomTwilio
Star Rating
(498)4.2 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioMicrosoft Teams Room vs Twilio
When assessing the two solutions, reviewers found Microsoft Teams Room easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft Teams Room overall.
- Reviewers felt that Microsoft Teams Room meets the needs of their business better than Twilio.
- When comparing quality of ongoing product support, reviewers felt that Microsoft Teams Room is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Teams Room over Twilio.
Pricing
Entry-Level Pricing
Microsoft Teams Room
No pricing availableTwilio
No pricing availableFree Trial
Microsoft Teams Room
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
9.3
71
8.8
363
Ease of Use
9.3
73
8.2
368
Ease of Setup
9.2
24
7.7
207
Ease of Admin
9.0
17
7.9
195
Quality of Support
9.1
66
7.8
329
Has the product been a good partner in doing business?
9.0
16
8.1
186
Product Direction (% positive)
9.5
69
8.3
353
Features by Category
Collaboration
8.9
66
Not enough data
9.3
67
Not enough data
9.3
66
Not enough data
Display
9.4
68
Not enough data
9.2
64
Not enough data
Hardware
8.4
58
Not enough data
8.3
60
Not enough data
Agentic AI - Room Systems
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams Room and Twilio share no categories
Unique Categories
Microsoft Teams Room is categorized as Room Systems
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
Microsoft Teams Room
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Computer Software
8.5%
Insurance
6.4%
Telecommunications
5.3%
Information Services
4.3%
Other
64.9%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.8%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.7%
Discussions
Does any one use an apps on teams?
1 Comment
BS
I'm not sure of the question. Do you mean any apps? There are hundreds of apps. We've enabled some based on our needs. For example, we have Smartsheet...Read more
Can you share me some hidden features of it, which average human being can't find?
1 Comment
AM
Must Read this Article - https://bcglobalnews.com/improve-team-communication-with-microsoft-teams/Read more
Microsoft Teams Room has no more discussions with answers
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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