# Top 10 Twilio Alternatives & Competitors **Average Rating:** 4.1/5 **Total Number of Reviews:** 518 Research alternative solutions to Twilio on G2, with real user reviews on competing tools. Communication Platform as a Service (cPaaS) Platforms is a widely used technology, and many people are seeking time saving, top rated software solutions with community support. Other important factors to consider when researching alternatives to Twilio include features and customer service. The best overall Twilio alternative is Plivo. Other similar apps like Twilio are MSG91, Vonage Communications APIs, Podium, and Telnyx CPaaS. Twilio alternatives can be found in [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) but may also be in [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) or [Contact Center Software](https://www.g2.com/categories/contact-center). ## Best Paid & Free Alternatives to Twilio - [Plivo](https://www.g2.com/products/plivo/reviews) - [MSG91](https://www.g2.com/products/msg91/reviews) - [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) - [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) - [Wati](https://www.g2.com/products/wati/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Bird](https://www.g2.com/products/messagebird-bird/reviews) - [Infobip](https://www.g2.com/products/infobip/reviews) ## Top 10 Alternatives to Twilio Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Twilio stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Financial Services, and Telecommunications, and find the best product for your business. ### 1. [Plivo](https://www.g2.com/products/plivo/reviews) By Plivo **Average Rating:** 4.5/5 **Total Reviews:** 746 Global SMS & Voice calls for businesses of all sizes Reviewers say compared to Twilio, Plivo is: - Easier to set up - Easier to admin - Easier to do business with Categories in common with Twilio: [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing), [SMS Marketing](https://www.g2.com/categories/sms-marketing), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs Plivo](https://www.g2.com/compare/plivo-vs-twilio) **Compare Plivo with other alternatives:** - [Plivo vs MSG91](https://www.g2.com/compare/msg91-vs-plivo) - [Plivo vs Vonage Communications APIs](https://www.g2.com/compare/plivo-vs-vonage-communications-apis) - [Plivo vs Podium](https://www.g2.com/compare/plivo-vs-podium) - [Plivo vs Telnyx CPaaS](https://www.g2.com/compare/plivo-vs-telnyx-cpaas) - [Plivo vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-plivo) - [Plivo vs Wati](https://www.g2.com/compare/plivo-vs-wati) - [Plivo vs 3CX](https://www.g2.com/compare/3cx-vs-plivo) - [Plivo vs Bird](https://www.g2.com/compare/messagebird-bird-vs-plivo) - [Plivo vs Infobip](https://www.g2.com/compare/infobip-vs-plivo) ### 2. [MSG91](https://www.g2.com/products/msg91/reviews) By MSG91 **Average Rating:** 4.6/5 **Total Reviews:** 213 A cloud communication platform offering powerful messaging solutions to empower business communications. Reviewers say compared to Twilio, MSG91 is: - Easier to set up - Better at support - Easier to do business with Categories in common with Twilio: [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing), [SMS Marketing](https://www.g2.com/categories/sms-marketing), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs MSG91](https://www.g2.com/compare/msg91-vs-twilio) **Compare MSG91 with other alternatives:** - [MSG91 vs Plivo](https://www.g2.com/compare/msg91-vs-plivo) - [MSG91 vs Vonage Communications APIs](https://www.g2.com/compare/msg91-vs-vonage-communications-apis) - [MSG91 vs Podium](https://www.g2.com/compare/msg91-vs-podium) - [MSG91 vs Telnyx CPaaS](https://www.g2.com/compare/msg91-vs-telnyx-cpaas) - [MSG91 vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-msg91) - [MSG91 vs Wati](https://www.g2.com/compare/msg91-vs-wati) - [MSG91 vs 3CX](https://www.g2.com/compare/3cx-vs-msg91) - [MSG91 vs Bird](https://www.g2.com/compare/messagebird-bird-vs-msg91) - [MSG91 vs Infobip](https://www.g2.com/compare/infobip-vs-msg91) ### 3. [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) By Vonage **Average Rating:** 4.2/5 **Total Reviews:** 404 Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. Reviewers say compared to Twilio, Vonage Communications APIs is: - Easier to set up - More usable - Easier to admin Categories in common with Twilio: [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging), [Video Platform as a Service (VPaaS)](https://www.g2.com/categories/video-platform-as-a-service-vpaas), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs Vonage Communications APIs](https://www.g2.com/compare/twilio-vs-vonage-communications-apis) **Compare Vonage Communications APIs with other alternatives:** - [Vonage Communications APIs vs Plivo](https://www.g2.com/compare/plivo-vs-vonage-communications-apis) - [Vonage Communications APIs vs MSG91](https://www.g2.com/compare/msg91-vs-vonage-communications-apis) - [Vonage Communications APIs vs Podium](https://www.g2.com/compare/podium-vs-vonage-communications-apis) - [Vonage Communications APIs vs Telnyx CPaaS](https://www.g2.com/compare/telnyx-cpaas-vs-vonage-communications-apis) - [Vonage Communications APIs vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-vonage-communications-apis) - [Vonage Communications APIs vs Wati](https://www.g2.com/compare/vonage-communications-apis-vs-wati) - [Vonage Communications APIs vs 3CX](https://www.g2.com/compare/3cx-vs-vonage-communications-apis) - [Vonage Communications APIs vs Bird](https://www.g2.com/compare/messagebird-bird-vs-vonage-communications-apis) - [Vonage Communications APIs vs Infobip](https://www.g2.com/compare/infobip-vs-vonage-communications-apis) ### 4. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.6/5 **Total Reviews:** 2,095 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Reviewers say compared to Twilio, Podium is: - Easier to set up - Easier to admin - Better at support Categories in common with Twilio: [SMS Marketing](https://www.g2.com/categories/sms-marketing), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Twilio vs Podium](https://www.g2.com/compare/podium-vs-twilio) **Compare Podium with other alternatives:** - [Podium vs Plivo](https://www.g2.com/compare/plivo-vs-podium) - [Podium vs MSG91](https://www.g2.com/compare/msg91-vs-podium) - [Podium vs Vonage Communications APIs](https://www.g2.com/compare/podium-vs-vonage-communications-apis) - [Podium vs Telnyx CPaaS](https://www.g2.com/compare/podium-vs-telnyx-cpaas) - [Podium vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-podium) - [Podium vs Wati](https://www.g2.com/compare/podium-vs-wati) - [Podium vs 3CX](https://www.g2.com/compare/3cx-vs-podium) - [Podium vs Bird](https://www.g2.com/compare/messagebird-bird-vs-podium) - [Podium vs Infobip](https://www.g2.com/compare/infobip-vs-podium) ### 5. [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) By Telnyx **Average Rating:** 4.7/5 **Total Reviews:** 525 Telnyx delivers voice, messaging and IP services for applications and next-generation communications companies. Reviewers say compared to Twilio, Telnyx CPaaS is: - Better at support - Easier to admin - Easier to set up Categories in common with Twilio: [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Twilio vs Telnyx CPaaS](https://www.g2.com/compare/telnyx-cpaas-vs-twilio) **Compare Telnyx CPaaS with other alternatives:** - [Telnyx CPaaS vs Plivo](https://www.g2.com/compare/plivo-vs-telnyx-cpaas) - [Telnyx CPaaS vs MSG91](https://www.g2.com/compare/msg91-vs-telnyx-cpaas) - [Telnyx CPaaS vs Vonage Communications APIs](https://www.g2.com/compare/telnyx-cpaas-vs-vonage-communications-apis) - [Telnyx CPaaS vs Podium](https://www.g2.com/compare/podium-vs-telnyx-cpaas) - [Telnyx CPaaS vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-telnyx-cpaas) - [Telnyx CPaaS vs Wati](https://www.g2.com/compare/telnyx-cpaas-vs-wati) - [Telnyx CPaaS vs 3CX](https://www.g2.com/compare/3cx-vs-telnyx-cpaas) - [Telnyx CPaaS vs Bird](https://www.g2.com/compare/messagebird-bird-vs-telnyx-cpaas) - [Telnyx CPaaS vs Infobip](https://www.g2.com/compare/infobip-vs-telnyx-cpaas) ### 6. [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) By Bandwidth **Average Rating:** 4.4/5 **Total Reviews:** 504 Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs for voice, SMS, and more, and tools to manage your communications stack intelligently. We are open where you need it most, with optionality and control. When combined with our global network, which is directly connected where it matters most, you get unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you. Reviewers say compared to Twilio, Bandwidth is: - Better at support - Easier to set up - Easier to do business with Categories in common with Twilio: [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Twilio vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-twilio) **Compare Bandwidth with other alternatives:** - [Bandwidth vs Plivo](https://www.g2.com/compare/bandwidth-bandwidth-vs-plivo) - [Bandwidth vs MSG91](https://www.g2.com/compare/bandwidth-bandwidth-vs-msg91) - [Bandwidth vs Vonage Communications APIs](https://www.g2.com/compare/bandwidth-bandwidth-vs-vonage-communications-apis) - [Bandwidth vs Podium](https://www.g2.com/compare/bandwidth-bandwidth-vs-podium) - [Bandwidth vs Telnyx CPaaS](https://www.g2.com/compare/bandwidth-bandwidth-vs-telnyx-cpaas) - [Bandwidth vs Wati](https://www.g2.com/compare/bandwidth-bandwidth-vs-wati) - [Bandwidth vs 3CX](https://www.g2.com/compare/3cx-vs-bandwidth-bandwidth) - [Bandwidth vs Bird](https://www.g2.com/compare/bandwidth-bandwidth-vs-messagebird-bird) - [Bandwidth vs Infobip](https://www.g2.com/compare/bandwidth-bandwidth-vs-infobip) ### 7. [Wati](https://www.g2.com/products/wati/reviews) By Wati **Average Rating:** 4.6/5 **Total Reviews:** 476 Wati is an AI-native customer engagement platform built on the WhatsApp Business API, designed to help businesses automate and streamline communication with their customers. Trusted by over 14,000 businesses globally, Wati enables teams to manage conversations across WhatsApp, Instagram, Facebook, SMS, and web chat from a unified inbox. It empowers businesses to automate workflows, qualify leads, and deliver personalized customer experiences at scale. Key Features and Functionality: - Unified Inbox: Centralize incoming and outgoing messages from multiple channels, including WhatsApp, Instagram, Facebook, SMS, and web chat, into a single platform for efficient team collaboration. - No-Code Chatbot Builder: Create AI-powered chatbots without any coding knowledge to automate responses and handle customer inquiries 24/7. - AI Support Agents: Deploy AI agents to qualify leads, uncover customer intent, and resolve support queries, enhancing response times and customer satisfaction. - Broadcast and Campaigns: Run targeted marketing campaigns and send personalized bulk messages to engage customers effectively. - Custom Notifications: Re-engage customers by sending timely and relevant notifications to increase conversions and customer retention. - Developer-Friendly API: Integrate Wati seamlessly with existing tech stacks using industry-standard development tools, allowing for custom workflows and automation. - Native Integrations: Connect with popular CRM systems, payment gateways, and analytics tools to personalize and manage customer interactions at scale. Primary Value and Solutions Provided: Wati addresses the need for businesses to engage with customers through their preferred messaging platforms, particularly WhatsApp, which boasts a vast user base. By offering a comprehensive suite of tools, Wati enables businesses to: - Enhance Customer Engagement: Automate and personalize communication, ensuring timely responses and fostering stronger customer relationships. - Improve Operational Efficiency: Streamline sales, support, and marketing processes through automation, reducing manual workload and response times. - Scale Communication Efforts: Manage high volumes of customer interactions seamlessly, allowing businesses to grow without compromising service quality. - Gain Actionable Insights: Utilize analytics to monitor performance, understand customer behavior, and make data-driven decisions to optimize engagement strategies. By leveraging Wati, businesses can transform their customer communication strategies, leading to increased satisfaction, loyalty, and revenue growth. Reviewers say compared to Twilio, Wati is: - Easier to set up - Easier to admin - Easier to do business with Categories in common with Twilio: [WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs Wati](https://www.g2.com/compare/twilio-vs-wati) **Compare Wati with other alternatives:** - [Wati vs Plivo](https://www.g2.com/compare/plivo-vs-wati) - [Wati vs MSG91](https://www.g2.com/compare/msg91-vs-wati) - [Wati vs Vonage Communications APIs](https://www.g2.com/compare/vonage-communications-apis-vs-wati) - [Wati vs Podium](https://www.g2.com/compare/podium-vs-wati) - [Wati vs Telnyx CPaaS](https://www.g2.com/compare/telnyx-cpaas-vs-wati) - [Wati vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-wati) - [Wati vs 3CX](https://www.g2.com/compare/3cx-vs-wati) - [Wati vs Bird](https://www.g2.com/compare/messagebird-bird-vs-wati) - [Wati vs Infobip](https://www.g2.com/compare/infobip-vs-wati) ### 8. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 545 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Twilio, 3CX is: - Easier to set up - Easier to admin - More usable Categories in common with Twilio: [Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Twilio vs 3CX](https://www.g2.com/compare/3cx-vs-twilio) **Compare 3CX with other alternatives:** - [3CX vs Plivo](https://www.g2.com/compare/3cx-vs-plivo) - [3CX vs MSG91](https://www.g2.com/compare/3cx-vs-msg91) - [3CX vs Vonage Communications APIs](https://www.g2.com/compare/3cx-vs-vonage-communications-apis) - [3CX vs Podium](https://www.g2.com/compare/3cx-vs-podium) - [3CX vs Telnyx CPaaS](https://www.g2.com/compare/3cx-vs-telnyx-cpaas) - [3CX vs Bandwidth](https://www.g2.com/compare/3cx-vs-bandwidth-bandwidth) - [3CX vs Wati](https://www.g2.com/compare/3cx-vs-wati) - [3CX vs Bird](https://www.g2.com/compare/3cx-vs-messagebird-bird) - [3CX vs Infobip](https://www.g2.com/compare/3cx-vs-infobip) ### 9. [Bird](https://www.g2.com/products/messagebird-bird/reviews) By Bird **Average Rating:** 3.9/5 **Total Reviews:** 73 MessageBird is a cPaaS company that solves your communication challenges via SMS, Voice and Conversations APIs. Reviewers say compared to Twilio, Bird is: - Slower to reach roi - Easier to set up - Easier to admin Categories in common with Twilio: [WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing), [SMS Marketing](https://www.g2.com/categories/sms-marketing), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs Bird](https://www.g2.com/compare/messagebird-bird-vs-twilio) **Compare Bird with other alternatives:** - [Bird vs Plivo](https://www.g2.com/compare/messagebird-bird-vs-plivo) - [Bird vs MSG91](https://www.g2.com/compare/messagebird-bird-vs-msg91) - [Bird vs Vonage Communications APIs](https://www.g2.com/compare/messagebird-bird-vs-vonage-communications-apis) - [Bird vs Podium](https://www.g2.com/compare/messagebird-bird-vs-podium) - [Bird vs Telnyx CPaaS](https://www.g2.com/compare/messagebird-bird-vs-telnyx-cpaas) - [Bird vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-messagebird-bird) - [Bird vs Wati](https://www.g2.com/compare/messagebird-bird-vs-wati) - [Bird vs 3CX](https://www.g2.com/compare/3cx-vs-messagebird-bird) - [Bird vs Infobip](https://www.g2.com/compare/messagebird-bird-vs-infobip) ### 10. [Infobip](https://www.g2.com/products/infobip/reviews) By Infobip **Average Rating:** 4.3/5 **Total Reviews:** 58 Infobip's Customer Service solution is a comprehensive, cloud-based platform designed to enhance customer interactions by providing personalized, efficient, and omnichannel support. It enables businesses to engage with customers across their preferred communication channels, ensuring a seamless and satisfying experience. Key Features and Functionality: - Omnichannel Support: Engage customers through various channels, including SMS, WhatsApp, Live Chat, Email, and more, all managed from a unified interface. - Automation and AI Integration: Utilize chatbots and intelligent routing to handle routine inquiries, allowing human agents to focus on complex issues. - Personalized Customer Interactions: Access comprehensive customer data to provide tailored support, enhancing customer satisfaction and loyalty. - Advanced Analytics: Monitor agent performance and customer interactions in real-time to identify areas for improvement and optimize service delivery. - Scalability and Flexibility: Easily scale operations to meet demand fluctuations and integrate with existing systems for a cohesive customer service strategy. Primary Value and Problem Solved: Infobip's Customer Service solution addresses the challenge of meeting evolving customer expectations for prompt, personalized, and accessible support. By consolidating multiple communication channels into a single platform and incorporating automation, businesses can reduce response times, improve agent productivity, and deliver a consistent customer experience. This leads to increased customer satisfaction, higher retention rates, and a stronger brand reputation. Reviewers say compared to Twilio, Infobip is: - Slower to reach roi - Easier to admin - Easier to set up Categories in common with Twilio: [RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing](https://www.g2.com/categories/whatsapp-marketing), [Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Compare:** [Twilio vs Infobip](https://www.g2.com/compare/infobip-vs-twilio) **Compare Infobip with other alternatives:** - [Infobip vs Plivo](https://www.g2.com/compare/infobip-vs-plivo) - [Infobip vs MSG91](https://www.g2.com/compare/infobip-vs-msg91) - [Infobip vs Vonage Communications APIs](https://www.g2.com/compare/infobip-vs-vonage-communications-apis) - [Infobip vs Podium](https://www.g2.com/compare/infobip-vs-podium) - [Infobip vs Telnyx CPaaS](https://www.g2.com/compare/infobip-vs-telnyx-cpaas) - [Infobip vs Bandwidth](https://www.g2.com/compare/bandwidth-bandwidth-vs-infobip) - [Infobip vs Wati](https://www.g2.com/compare/infobip-vs-wati) - [Infobip vs 3CX](https://www.g2.com/compare/3cx-vs-infobip) - [Infobip vs Bird](https://www.g2.com/compare/messagebird-bird-vs-infobip) ## Explore Articles - [Top tools for programmatic display ad buying](https://www.g2.com/discussions/what-are-the-top-tools-for-programmatic-display-ad-buying) - [Which is the best CDP tool for app developers](https://www.g2.com/discussions/which-is-the-best-cdp-tool-for-app-developers) - [Top-rated audit tools for companies](https://www.g2.com/discussions/what-are-the-top-rated-audit-tools-for-companies) - [Best CAT platforms for managing multilingual projects](https://www.g2.com/discussions/best-cat-platforms-for-managing-multilingual-projects) - [What is the best cloud-based lease administration solution?](https://www.g2.com/discussions/what-is-the-best-cloud-based-lease-administration-solution) - [Highly recommended CRM software for large enterprises](https://www.g2.com/discussions/crm-highly-recommended-crm-software-for-large-enterprises) ## Spotlight Categories - [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) - [Survey Software](https://www.g2.com/categories/survey) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)