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Compare Hyland OnBase and MHC Software 
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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Enterprise (61.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseMHC Software
Star Rating
(181)4.4 out of 5
Market Segments
Enterprise (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization, scoring 9.5 compared to MHC Software's 8.2. Reviewers mention that the ability to tailor workflows and document management processes to specific business needs is a standout feature of OnBase.
- Reviewers mention that MHC Software has a slight edge in quality of support, with a score of 8.8 versus OnBase's 8.3. Users on G2 appreciate the responsiveness and helpfulness of MHC's support team, particularly for troubleshooting issues.
- Users say that OnBase shines in document management capabilities, scoring 9.3 compared to MHC Software's 8.8. Reviewers highlight features like advanced search and retrieval options that make managing large volumes of documents more efficient.
- G2 users report that MHC Software offers a more user-friendly web interface, scoring 9.1 against OnBase's 8.3. Reviewers mention that the intuitive design of MHC's platform enhances user experience and reduces the learning curve.
- Users report that OnBase is superior in HR integrations, with a score of 9.4 compared to MHC Software's 8.8. Reviewers highlight seamless integration with various HR systems, which streamlines employee onboarding and document management.
- Reviewers mention that while both products perform well in process automation, they score equally at 9.1. However, users on G2 note that OnBase's automation features are particularly robust, allowing for complex workflows that can be easily configured.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableMHC Software
MHC NorthStar
Contact Us
MHC NorthStar is the intelligent content and workflow automation platform that empowers your people to take ownership of your processes, your documents, and your communications with the simplicity of a self-service model.
- Increased visibility
- Speedier decision-making
- Enhanced financial controls
Free Trial
Hyland OnBase
Free Trial is available
MHC Software
No trial information availableRatings
Meets Requirements
8.8
166
9.0
143
Ease of Use
8.3
288
8.6
148
Ease of Setup
7.6
200
7.9
123
Ease of Admin
8.1
90
8.1
107
Quality of Support
8.3
148
8.8
140
Has the product been a good partner in doing business?
8.9
88
8.9
106
Product Direction (% positive)
8.0
160
7.7
137
Features by Category
Customization
9.5
10
8.1
26
9.4
8
8.8
35
HR Content
9.5
7
Feature Not Available
9.3
9
8.3
30
9.3
10
8.8
30
Logistics
9.2
10
9.0
33
9.4
8
8.4
28
9.2
8
Feature Not Available
Management
9.0
7
Feature Not Available
9.3
9
8.7
30
9.2
8
Feature Not Available
9.0
7
8.5
28
9.1
9
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Planning
Not enough data
8.0
23
Not enough data
7.0
16
Not enough data
8.0
19
Not enough data
6.4
16
Execution
Not enough data
Feature Not Available
Not enough data
7.7
23
Not enough data
8.0
26
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Procure to Pay
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
8.1
56
9.3
12
|
Verified
Feature Not Available
9.2
15
|
Verified
8.2
56
Invoice Processing
9.4
13
|
Verified
7.7
52
9.2
14
|
Verified
8.4
55
9.4
15
|
Verified
8.1
56
8.7
13
|
Verified
7.7
44
Analytics
8.9
14
|
Verified
7.4
43
Feature Not Available
7.0
40
9.0
12
|
Verified
6.8
37
Integration
9.2
13
|
Verified
8.3
56
9.3
12
|
Verified
8.3
58
8.8
15
|
Verified
8.1
46
Risk
Feature Not Available
7.2
41
9.1
9
7.6
44
Feature Not Available
7.3
36
Recovery
Feature Not Available
7.0
32
9.2
10
7.1
38
Audit
8.8
7
7.3
40
Feature Not Available
7.0
33
9.3
7
7.1
34
8.8
8
6.9
41
Fraud
9.2
8
8.0
44
8.8
8
7.4
40
Feature Not Available
7.1
37
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.2
10
Design
Not enough data
8.8
10
Not enough data
8.3
7
Not enough data
8.7
9
Not enough data
7.8
6
Not enough data
8.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
8.6
14
8.8
73
8.4
19
8.5
68
8.2
16
8.8
68
8.3
15
8.2
72
8.4
18
8.4
67
9.0
17
8.4
70
9.0
13
8.0
62
8.8
19
8.2
58
8.2
15
8.6
91
9.1
20
8.3
74
9.0
19
7.0
41
8.7
9
Workflow
9.1
83
9.0
19
8.7
74
8.8
19
8.6
68
8.9
14
9.0
79
9.1
19
8.7
58
Feature Not Available
Platform
8.5
42
Feature Not Available
8.6
86
9.2
19
8.5
72
8.9
19
8.7
74
9.0
17
8.5
64
8.4
15
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and MHC Software are categorized as HR Service Delivery, AP Automation, and Enterprise Content Management (ECM)
Unique Categories
Hyland OnBase is categorized as Business Process Management, No-Code Development Platforms, and Document Management
MHC Software is categorized as Procure to Pay and Customer Communications Management
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MHC Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Hospital & Health Care
39.5%
Government Administration
7.0%
Retail
4.1%
Primary/Secondary Education
4.1%
Accounting
4.1%
Other
41.3%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
We submitted a ticket last week and have not heard back from your support team. CSE: ZA1AWk, TKT: 2cs7qF
1 Comment
SP
Thank you for sharing your comment. We were disappointed to hear you didn't receive a quick enough response to your email asking for support. Our team has...Read more
MHC Software has no more discussions with answers
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