G2 reviewers report that Meltwater excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Pulsar Platform. Users appreciate its robust media intelligence capabilities, particularly highlighting its comprehensive global coverage and effective social media monitoring features.
Users say that Meltwater's implementation process is intuitive, with many praising the customizable dashboard and automated analytics that provide daily reports. In contrast, while Pulsar Platform is noted for its user-friendliness, it lacks the same level of comprehensive features that Meltwater offers.
Reviewers mention that Meltwater's customer support is highly responsive, which enhances the overall user experience. In comparison, Pulsar Platform users have also praised their support team, but the volume of recent reviews suggests that Meltwater's support is more consistently recognized.
According to verified reviews, Meltwater's ease of use is rated slightly lower than Pulsar's, but users still find it manageable once set up. Pulsar Platform users highlight its user-friendly interface, which allows for deep analysis and insights, making it a strong contender for those prioritizing ease of navigation.
G2 reviewers report that Meltwater provides superior audience intelligence features, with users noting its effective audience insights and influencer identification tools. Pulsar Platform, while offering valuable audience understanding, does not match the depth of Meltwater's capabilities in this area.
Users say that Meltwater's reporting features, including customizable reports and exporting options, are robust and well-received. In contrast, Pulsar Platform's reporting capabilities are seen as less flexible, which may limit users looking for tailored analytics solutions.
Pricing
Entry-Level Pricing
Meltwater
No pricing available
Pulsar Platform
No pricing available
Free Trial
Meltwater
No trial information available
Pulsar Platform
No trial information available
Ratings
Meets Requirements
7.9
2,133
8.2
31
Ease of Use
7.9
2,167
8.1
31
Ease of Setup
7.8
1,147
8.7
23
Ease of Admin
8.1
929
9.2
22
Quality of Support
8.5
2,058
9.2
31
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
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