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Compare Maze and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (47.3% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
Maze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSurveyMonkey
Star Rating
(23,313)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansMaze vs SurveyMonkey
When assessing the two solutions, reviewers found SurveyMonkey easier to use. However, Maze is easier to set up and administer. Reviewers also preferred doing business with Maze overall.
- Reviewers felt that SurveyMonkey meets the needs of their business better than Maze.
- When comparing quality of ongoing product support, reviewers felt that Maze is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Maze over SurveyMonkey.
Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Maze
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.1
79
9.0
20,496
Ease of Use
8.9
79
9.2
20,608
Ease of Setup
9.4
34
9.0
7,945
Ease of Admin
9.1
28
8.9
7,597
Quality of Support
8.7
64
8.6
14,536
Has the product been a good partner in doing business?
9.2
22
8.8
6,646
Product Direction (% positive)
8.4
66
7.7
20,058
Features by Category
User Response Methods
8.4
58
Not enough data
7.5
22
Not enough data
6.2
13
Not enough data
Feature Not Available
Not enough data
8.4
53
Not enough data
Participant Selection
7.6
37
Not enough data
Feature Not Available
Not enough data
7.6
12
Not enough data
7.1
32
Not enough data
Insights
8.2
57
Not enough data
8.2
47
Not enough data
7.8
44
Not enough data
Generative AI
6.8
11
Not enough data
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1402
Not enough data
8.9
1407
Not enough data
8.6
1332
Not enough data
8.8
1373
Survey Customization
Not enough data
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1075
Not enough data
8.1
901
Survey Insights
Not enough data
8.6
1328
Not enough data
8.0
932
Not enough data
8.5
1245
Not enough data
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
10
Not enough data
8.5
8
Not enough data
9.3
10
Not enough data
8.0
10
Not enough data
Process Management
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
System Management
9.2
10
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Maze and SurveyMonkey share no categories
Unique Categories
Maze is categorized as User Research, Enterprise Feedback Management, and User Research Repositories
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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